Bonus Complaint Paradise Win Casino voided 11.000 € (hit 5 Satter on DOA for 9k!!!)

[hedgehok]

Hi again.

i withdrew 125 € (my last deposit before "winning" the 11k€) today - i submitted a PAB but appearently the site operators remained silent (of course since their argument about affected RNG´s is just plain bollox)

Its still hurting a lot and i dont like to think/write about all this - i didnt break any rule while playing except their invented "multiple slots at a time rule"

They stole 11k € by not paying out the 5 Scatter DOA Win (wich the high variance Slot machine paid to me) - i cant do anything about it anymore than to try to forget it (but sure not forgive it) and to wish this company all the worst and of course to warn all fellow gamblers:

DON´T DEPOSIT / PLAY AT PARADISEWIN.COM !

That's gross.

What I find remarkable is that HighWeb Ventures (the company behind paradisewin) has 2 sister casinos: vipstakes and propawin.

And at these 2 casinos this obscure term 7.17. is missing. Very suspicious. Why should these guys have this infamous term at paradisewin where unfortunately one lucky guy won 11k with playing multiple slots and at the other casinos they don't?

 

[spintee]

That's gross.

What I find remarkable is that HighWeb Ventures (the company behind paradisewin) has 2 sister casinos: vipstakes and propawin.

And at these 2 casinos this obscure term 7.17. is missing. Very suspicious. Why should these guys have this infamous term at paradisewin where unfortunately one lucky guy won 11k with playing multiple slots and at the other casinos they don't?

Include jumbobet.com.au & sxmlottery.com I have not looked at terms, Just a waste as nether play such site now

 

[slottymcslot]

I think you could definitely take the ammo that vinyl talked about i.e. them claiming you rigged the RNG in your favour in a fraudulent manner and take that to Netent and also the Curacao board. Not even a corrupt gaming board can back that argument. I think you'll get your money if you go through the correct channels.

On a purely speculative note, I'd be curious if thru 7 layers of bs this site is connected to Slotobank owners, this is completely in their wheelhouse.

 

[maxd]

FWIW the casino hasn't replied one way or the other to the PAB as yet. Hopefully they will but IMO the OP has to accept that strictly speaking he did violate the Terms, AFAICT. Regardless of the rubbish they started talking after the fact the point is that their BS does not reverse or excuse a Terms violation and (generally speaking) they don't have to prove anything about the reasonableness or veracity of their Terms in order to enforce them.

Players MUST accept the fact that if they say "I Accept" to the Terms then however ridiculous those Terms may be their opportunity to say "I don't like these Terms" has past. At that point anything we or people like us can do is marginally effective damage control, at best. At worst, and far more typically, it's "you're out of luck, read the Terms next time, read ALL the Terms next time, have a nice day". And yes, it's this kind of BS that makes folks like us say "forget the bonuses, you're just shooting yourself in the foot".

 

[vinylweatherman]

FWIW the casino hasn't replied one way or the other to the PAB as yet. Hopefully they will but IMO the OP has to accept that strictly speaking he did violate the Terms, AFAICT. Regardless of the rubbish they started talking after the fact the point is that their BS does not reverse or excuse a Terms violation and (generally speaking) they don't have to prove anything about the reasonableness or veracity of their Terms in order to enforce them.

Players MUST accept the fact that if they say "I Accept" to the Terms then however ridiculous those Terms may be their opportunity to say "I don't like these Terms" has past. At that point anything we or people like us can do is marginally effective damage control, at best. At worst, and far more typically, it's "you're out of luck, read the Terms next time, read ALL the Terms next time, have a nice day". And yes, it's this kind of BS that makes folks like us say "forget the bonuses, you're just shooting yourself in the foot".

Maybe, but the allegation has been made that this term was not there until AFTER the OP "violated it", and still isn't there in their sister casinos, where presumably the RNG is just as vulnerable to manipulation.

It seems that there might be a problem with this DOA game, as several casinos seem to be wary of it, and a few seem to come out with some bizarre claims and BS terms regarding it.

 

[maxd]

Maybe, but the allegation has been made that this term was not there until AFTER the OP "violated it"....

Then that would clearly be a different situation entirely. My position would be that any Term that didn't exist when the player accepted the bonus is a Term that doesn't apply to the player's play-through of that bonus.

 

[Finn]

Maybe, but the allegation has been made that this term was not there until AFTER the OP "violated it", and still isn't there in their sister casinos, where presumably the RNG is just as vulnerable to manipulation.

I mean sorry but now i ve really seen it all and i DO read the Terms and Conditions alltough i would have never expected the existence of a rule like this and therefore didnt see it - i try to write this here as calm as possible but in my opinion this is almost theft - sorry but there is ZERO reason to forbid someone to play more than one slot machine at a time -

The OP didn't seem to allege that. This term makes no sense. Mind doesn't like things that make no sense, thus sometimes due to confirmation bias when you read a term that makes no sense, your mind can misinterpret in a way that it makes sense, or skip it, when reading terms and conditions quickly. I think he is saying that this happened to him.

 

[spintee]

Look at the botom line, who plays games in many windows? if so for whet reason? I certainly do not, Maybe as not got money to crumble as eats enough to have 1 game open,

Why would you want alot of games running? Only reason I would do this is to get ridof any money remaining as pissed off or have to much money to waste, If the later than why gamble and risk any way?

You have to look at it from the casino side of things, I do not agree with it one bit and if you want to play 1 game or 100 than surley its up to you, Now it comes down to rules, Yes this could of been over looked but only of it was there to begin with, Also if it was con artists than surley they would of seen this, (agin only if it was there) Some site alow you to play multy games,

Any small infringement now days and your on a stiff one, Any think for casino not to pay you than they have it,

Many years of gaiming I have been stiffed twice, Once on a bingo site as I had won on a free site and exchanged for £5 cash (CASH) When I won I was denied due to not depoist in last 30 days, Other was tropica and as I not played 10 games I was not alowed, So money reversed into my acount I played the ten games and still no go, I take my hat of to them as sinsce than I had a win and was paid in hours and was of a free chip,

As you can see they are silly rules but thats exactly what they are, rules, I do not agree with with most but we have to live with it or not play at them sites, I no what I would do if I won big and was not alowed it

 

[ugaboga]

Have you checked web archive to see if the term was there before? Sounds like they added it later after they realised your win, as like others have said, doesn't exist in their sister casinos.

No idea how they can run jumbobet.com.au with a Curacao license.. You need to be licensed in Australia to use an Australian domain for a sportsbook (online casinos aren't even permitted).

Very suss group.

 

[ugaboga]

Have you checked web archive to see if the term was there before? Sounds like they added it later after they realised your win, as like others have said, doesn't exist in their sister casinos.

No idea how they can run jumbobet.com.au with a Curacao license.. You need to be licensed in Australia to use an Australian domain for a sportsbook (online casinos aren't even permitted).

Very suss group.

Furthermore they have broken AUDA domain registration law in Australia by registering Jumbobet under a 'catering company'. Obviously because of the fact that they don't have Jumbobet registered as a business in Australia because they do not have a license here. AUDA laws state that a domain name must be identical to a business name.

Their domain whois for jumbobet.com.au

Domain Name jumbobet.com.au
Last Modified 08-May-2015 15:02:11 UTC
Status ok
Registrar Name Web Address Registration
Registrant JH CATERING GROUP PTY LTD
Registrant ID ABN 65138686718
Eligibility Type Company
Registrant Contact ID R-019791731-SN
Registrant Contact Name Jonh Chen
Registrant Contact Email [email protected]
Tech Contact ID C-003253401-SN
Tech Contact Name Jonh Chen
Tech Contact Email [email protected]
Name Server aiden.ns.cloudflare.com
Name Server sharon.ns.cloudflare.com
DNSSEC unsigned

So here is a group who are breaking many laws and if the relevant Australian governmental agencies were notified, they could be in a lot of grief.

This is rogue behaviour, if they don't respect government laws, do any of us really think they would respect players? I'm starting to think they really did change the terms after the fact.

 

[Finn]

Have you checked web archive to see if the term was there before? Sounds like they added it later after they realised your win, as like others have said, doesn't exist in their sister casinos.

No idea how they can run jumbobet.com.au with a Curacao license.. You need to be licensed in Australia to use an Australian domain for a sportsbook (online casinos aren't even permitted).

Very suss group.

archive.org has December 2014 archive of the main page, but not for any one of terms and conditions sections, all those links take to March 2015 version.

You do not have permission to view link Log in or register now.

Other sister casinos not having this term might be suspicious, or it might not be, depending on whether the sister casinos are actually run and owned by same people, or whether the only thing common between sister casinos is that they are leasing the white label license from same corporation.

 

[spintee]

Have you checked web archive to see if the term was there before? Sounds like they added it later after they realised your win, as like others have said, doesn't exist in their sister casinos.

No idea how they can run jumbobet.com.au with a Curacao license.. You need to be licensed in Australia to use an Australian domain for a sportsbook (online casinos aren't even permitted).

Very suss group.

They did change it after the facts as I done some research, But not change on other sites? Funny thing is that this will not change a thing, Unless there accredited and lose that, As you said if you are right about licencse ib Aus ect than just goes to show that licenser do not give a blind fuck

 

[ugaboga]

They did change it after the facts as I done some research, But not change on other sites? Funny thing is that this will not change a thing, Unless there accredited and lose that, As you said if you are right about licencse ib Aus ect than just goes to show that licenser do not give a blind fuck

Shouldn't they be dumped into the rogue pit though?

 

[spintee]

Shouldn't they be dumped into the rogue pit though?

I think they deserve a chance, unless they have sold it on than pit should be, But even low there is probs there should be somebody there to help out at CS, I have a funny felling about this,

Ever since they they changed from xbingo from the dreaded 888 casava shit hole, Better get three arss in gear or lose alot of players

 

[casinokoenig]

Thanks a lot for the help !!

So you guys think the "multiple slots term" might have been added after i ve "won" ?


Chris

 

[ugaboga]

Thanks a lot for the help !!

So you guys think the "multiple slots term" might have been added after i ve "won" ?


Chris

I certainly think so, considering they have dodgy operations elsewhere.

 

[babyjoker]

Thanks a lot for the help !!

So you guys think the "multiple slots term" might have been added after i ve "won" ?


Chris

Thats the first thing i thought of when reading your thread, sounds really fishy

Is there no legal action you could take?

 

[vinylweatherman]

Look at the botom line, who plays games in many windows? if so for whet reason? I certainly do not, Maybe as not got money to crumble as eats enough to have 1 game open,

Why would you want alot of games running? Only reason I would do this is to get ridof any money remaining as pissed off or have to much money to waste, If the later than why gamble and risk any way?

You have to look at it from the casino side of things, I do not agree with it one bit and if you want to play 1 game or 100 than surley its up to you, Now it comes down to rules, Yes this could of been over looked but only of it was there to begin with, Also if it was con artists than surley they would of seen this, (agin only if it was there) Some site alow you to play multy games,

Any small infringement now days and your on a stiff one, Any think for casino not to pay you than they have it,

Many years of gaiming I have been stiffed twice, Once on a bingo site as I had won on a free site and exchanged for £5 cash (CASH) When I won I was denied due to not depoist in last 30 days, Other was tropica and as I not played 10 games I was not alowed, So money reversed into my acount I played the ten games and still no go, I take my hat of to them as sinsce than I had a win and was paid in hours and was of a free chip,

As you can see they are silly rules but thats exactly what they are, rules, I do not agree with with most but we have to live with it or not play at them sites, I no what I would do if I won big and was not alowed it

Why would Microgaming SPECIFICALLY design this feature into their client if "nobody plays multiple games" was what the industry thought. Playtech cater for 4 games at once, and bingo sites have "side games" available in a separate window for players to play alongside their bingo games. Some poker players have multiple tables open at once. Would this be such a popular option for game developers to implement if they thought there was the slightest chance of it being a route for RNG manipulation or any other means to cheat the games?

 

[maxd]

So you guys think the "multiple slots term" might have been added after i ve "won" ?

Am I to take it that you've abandoned your PAB?

You know, or should know, the PAB rules better than most: post about your PAB issue while it is in progress and your PAB may well get the chop.

Why am I constantly reminding you of PAB stuff you should already know? You waste my time with this BS.

 

[casinokoenig]

Am I to take it that you've abandoned your PAB?

You know, or should know, the PAB rules better than most: post about your PAB issue while it is in progress and your PAB may well get the chop.

Why am I constantly reminding you of PAB stuff you should already know? You waste my time with this BS.

Sorry Max didnt mean to do somthing wrong! i apologize and will just stay out of the discussion while the PAB process is ongoing.

Chris

 

[dunover]

Sorry Max! I am now aware i shouldnt post anything here while the PAB process is ongoing! Again - i apologize for my missbehaviour and still have hope this case can be somehow resolved!

Chris

Don't do it again.

 

[casinokoenig]

Don't do it again.


View attachment 55940

i won´t i won´t !!!:notworthy

 

[maxd]

Sorry Max didnt mean to do somthing wrong! ...

NP, live and learn.

Do read the Player Arbitration Policies and Procedures though. If you've read and follow the FAQ guidelines the chances of are pretty much zero.

 

[maxd]

Casino has been unresponsive to the PAB, Warning issued: Paradise Win: questionable confiscations and a lot of BS.

 

[casinokoenig]

I just forwarded this to curacao-egaming - the licensee of paradise win casino and pointed them to this thread aswell.

 

[casinokoenig]

No reaction at all by today , 3 weeks after submitting my complaint at curacao-egaming.com

 

[casinokoenig]

nothing , not a single reply to several submitted comlaints by today , months later - silence...

 

[petro]

I haven't read all the posts

I can understand why casinos need max bet terms.
But I can't understand why a casino would dis-allow playing multiple games at once. If anything, it would be to the casinos advantage.
The only reason that jumps to mind is in order to place another landmine in the T&C so that they can deny big wins.

...but here in Australia it is actually forbidden to play two physical slots at the one time. You aren't even allowed to have another machine reserved whilst you play another. Here it is one slot at any one time.

That rule was implemented to help people with gambling problems, similarly to the banning of autoplay. Maybe in the near future we will see the max-bet become $1. I hope so.

Casinos have rules in place supposedly to protect themselves against professional players or thieves or whatever is lurking out there.

It's really because as a business the casino must be profitable. Therefore, their customers *must be* profitable.
It's a much friendlier way of putting it.

This idea of being able to play more than one game at once was implemented because it benefits the casino (players can lose faster).

You hit the nail on the head. It's the same reason why casinos have the double up option as well.

 

[petro]

After reading all the posts.

...after they refused to refund ALL my deposits where i had broken the very same rule (wich again was over 1000 € to the point i finally "won")

I can say with a high degree of certainty, if a casino is confiscating winnings for breaking a term and refunding deposits they must also refund deposits for breaking the same term on losing deposits.
We only go back and do it again when it's to the casinos advantage. How is that fair?


ParadiseWin support: "We have explained the situation to you before. When player opens multiple games it may affect RNG (Random Number Generator)."
The casino is either:
A. Out of their minds, like casinos that prohibit roulette systems.
B. Have rigged games.

ParadiseWin support: "This is players responsibility to read Terms&Conditions before playing at the casino. "
In the real world, the casino is to some degree responsible as they have to expect that some players will not read the T&C. It's a good reason for casinos to 'baby proof' their casino.

There is one valid reason to have this rule, and it is to prevent grinding a bonus.

It's not really a valid reason because if you grind bonuses or bet really big, the amount you win on average stays the same.
I'm actually told that the amount won slightly increases if you raise your bet.

It seems that there might be a problem with this DOA game, as several casinos seem to be wary of it, and a few seem to come out with some bizarre claims and BS terms regarding it.

I've noticed that as well. DoA is on lists that do not count towards playthrough.
One reason why DoA is being singled-out is that it gives the player good reason to stop and withdraw because it pays in big chunks. I saw a player win recently on DoA and he stopped gambling at once and withdrew even though he intended to gamble for a few hours more. This is not good news for the casinos.

They did change it after the facts as I done some research...

Can you show us how you found this out? I would probably check myself but I'm lazy.


My impression from some of the posts is that some players think it's an unreasonable term and I agree, I'm pretty sure it fits the category. As far as I understand, Max is not in a position to enforce it besides some exceptions where the terms in question are completely unreasonable.

 

[KasinoKing]

After reading all the posts.

You only needed to read 2 posts:

According to ParadiseWin Casino Terms & Conditions, point 7.17 This is strictly forbidden.
"7.17 Player is allowed to have only one game open at one time. Should the player have more the one game open at once, all winnings will be removed from the account."

i just right clicked the slots i liked and choose open in new Tab. No extra login was necessary ...

Cut and dried case - the rule was broken, the casino confiscated the winnings.

The ONLY question is, were the terms change AFTER the player deposited?
Unfortunately Way-Back-Machine only goes back to March 19th 2015 - so we may never know.

KK

 

[slotter999]

But I can't understand why a casino would dis-allow playing multiple games at once. If anything, it would be to the casinos advantage.
The only reason that jumps to mind is in order to place another landmine in the T&C so that they can deny big wins.

Poor OP - what a scandalous reason to confiscate his winnings. There are plenty of casinos that prevent you from having multiple windows open by terminating your game....I guess this outfit couldn't be bothered to implement that and prefer to use it as a means to avoid payout.

 

[ParadiseWin Support]

Dear @casinokoenig

We do understand and apologize that we have totally missed this complaint out and didn't respond in time, however, we are willing to provide our point of view and explanations of the situation with our Casino terms. Of course, a long time passed and we did some changed on our terms and improved our services.

As we understood from the complaint, you have played several slot games while playing with your bonus balance, therefore, your winnings were confiscated and we re-added your bonus so you could play again without breaking our terms.

As we informed you back in 2015, according to our Terms & Conditions, paragraph 7.17. Player is allowed to have only one game open at one time. Should the player have more the one game open at once, all winnings will be removed from the account.
Our terms that were in place back in 2015 can be found here:

You do not have permission to view link Log in or register now.

We do apologize if you missed this rule before you started to play. Any player is always welcome to contact our customer support team before start playing to clarify all rules.

We would like to mention that we still have this rule for players who are playing with a bonus balance. However, if you are playing with your real funds only you are allowed to play several slots if you wish.

Players are always welcome to play with real funds if they are not willing to be limited in any way. However, if a player claims a bonus there might be winning limitations.

Please accept our apologies for the delayed answer and let us know if you need any additional information.

 

[Jono777]

Wow, Rep of the year for such a fast response lol

 

[Nate]

Dear @casinokoenig

We do understand and apologize that we have totally missed this complaint out and didn't respond in time, however, we are willing to provide our point of view and explanations of the situation with our Casino terms. Of course, a long time passed and we did some changed on our terms and improved our services.

As we understood from the complaint, you have played several slot games while playing with your bonus balance, therefore, your winnings were confiscated and we re-added your bonus so you could play again without breaking our terms.

As we informed you back in 2015, according to our Terms & Conditions, paragraph 7.17. Player is allowed to have only one game open at one time. Should the player have more the one game open at once, all winnings will be removed from the account.
Our terms that were in place back in 2015 can be found here:

You do not have permission to view link Log in or register now.

We do apologize if you missed this rule before you started to play. Any player is always welcome to contact our customer support team before start playing to clarify all rules.

We would like to mention that we still have this rule for players who are playing with a bonus balance. However, if you are playing with your real funds only you are allowed to play several slots if you wish.

Players are always welcome to play with real funds if they are not willing to be limited in any way. However, if a player claims a bonus there might be winning limitations.

Please accept our apologies for the delayed answer and let us know if you need any additional information.

Welcome - You are about 5 years late.

You need to contact the ADMIN to request to be a rep - @LadyJelena

You have really bad terms overall - The incident in 2015 is a clear indication for players to stay away from your brand.

Nate

 

[sapit222]

 

[ParadiseWin Support]

Thank you @Nate !
Yes, we understand that 5 years have past and we are totally late with a response However, we are working really hard to improve our services and pay attention to old cases as well.
We have sent our request to @Casinomeister already and now to @LadyJelena as well

Regarding terms, as many casinos, we have more strict terms in regards to bonus play to prevent promotion abuse. Anything specific in our terms seems bad to you?

 

[Nate]

Thank you @Nate !
Yes, we understand that 5 years have past and we are totally late with a response However, we are working really hard to improve our services and pay attention to old cases as well.
We have sent our request to @Casinomeister already and now to @LadyJelena as well

Regarding terms, as many casinos, we have more strict terms in regards to bonus play to prevent promotion abuse. Anything specific in our terms seems bad to you?

There are LOTS of issues - Such as a maximum win of 10k for 30 days. Trust me when I say that none of the regulars here will touch your website.

Nate

 

[lewisnadasurf]

Thank you @Nate !
Yes, we understand that 5 years have past and we are totally late with a response However, we are working really hard to improve our services and pay attention to old cases as well.
We have sent our request to @Casinomeister already and now to @LadyJelena as well

Regarding terms, as many casinos, we have more strict terms in regards to bonus play to prevent promotion abuse. Anything specific in our terms seems bad to you?

Why is it allowed to have 10 windows open with raw cash at £5 a spin, so the player is turning over £50 every 5 seconds

but it isnt allowed to play £50 every 5 seconds with bonus funds

Where is the logic? how does it make any difference and how can it cause "bonus abuse" when the player is spending the same?

 

[Davey86]

Replying and tagging the OP and reminding him of the fact you kept his winnings 5 years ago due to the t’s and c’s is a bit harsh

 

[pinnit2014]

Least with the new UKGC reg's that won't be a problem for UK punters

Hard to see what bonus abuse can be had if playing more than one slot at a time (afterall, some sites currently allow you to play 4 etc at a time)

For slots, max bet, restricted games if you wish, wagering, should cover a casino re abuse surely, rather than some BS, random, term. Playing 2 slots etc to try and clear wagering, staying within max bets and allowed games constitutes abuse? Gotcha.

Even a term in the t's and c's, it's so disproportionate (confiscating that amount) to the actual 'offence' that it's laughable if it wasn't for the fact it was for 9k.

 

[LoopsterAU]

If all slots have an independent RNG then playing multiple slots should not matter but if I put my tin foil hat on this is what I think has happened.

The casino management interface/RNG got confused due to multiple games open and no one else playing with that play style and spat out an influenced big win towards the provider hence why casino does not want to pay.

I have mentioned in another thread a while ago what i accidentally found in a javascript error where when launching game it had all sorts of strange fields like biggest deposit made, overall deposits, pending cash out etc and when casinos implement terms like this it only reinforces my belief that the casino account itself has a lot to do with whether you will win or not with a central RNG and not just the gaming providers one with some sort of 2 way communication between the 2.

Yes i'm a fool for believing things like this and still playing but when someone has been a compulsive gambler for a very long time its hard to kick the habit and just stop even with thoughts like this.

 

[ParadiseWin Support]

We agree that playing several slots can't affect RNG. However, when a player is starting to play several games after a big win to clear wagering requirements we consider this as promotion abuse. Also, according to our bonus rules, all winnings from bonuses are subject to limitation. Normally all winnings are corrected automatically when a player met wagering requirements. If at the time of correction a player plays several games it can affect correction and further winnings. This rule helps us and our players to make this process smooth.

We understand the player's concern about losing the big win, however, if he wouldn't violate the rule for several slots at the time, his winnings would have been corrected accordingly to the maximum possible bonus winning amount.
Players are always welcome to play on the real funds to not have limitations or strict rules for playing.

Also, we will take into consideration this situation to improve our services and close the possibility to play several slots at the time for players, who are playing with a bonus balance. For players to not have such situations in future.

@Nate Regarding the rule of maximum win of 10k for 30 days, yes, we do apply this limitation, however, it doesn't apply to Jackpot winnings (playing with real funds). Players who are winning Jackpots can cash out all amount at once.

 

[bowki]

If you don't want to get rid of that BS rule and make casinokoenig the happiest man on earth by paying him his legit winnings after "only" 5 years, don't waste your time here trying to justify why your actions aren't total BS.

You know it, we know. End of story.

 

[lewisnadasurf]

We agree that playing several slots can't affect RNG. However, when a player is starting to play several games after a big win to clear wagering requirements we consider this as promotion abuse. Also, according to our bonus rules, all winnings from bonuses are subject to limitation. Normally all winnings are corrected automatically when a player met wagering requirements. If at the time of correction a player plays several games it can affect correction and further winnings. This rule helps us and our players to make this process smooth.

We understand the player's concern about losing the big win, however, if he wouldn't violate the rule for several slots at the time, his winnings would have been corrected accordingly to the maximum possible bonus winning amount.
Players are always welcome to play on the real funds to not have limitations or strict rules for playing.

Also, we will take into consideration this situation to improve our services and close the possibility to play several slots at the time for players, who are playing with a bonus balance. For players to not have such situations in future.

@Nate Regarding the rule of maximum win of 10k for 30 days, yes, we do apply this limitation, however, it doesn't apply to Jackpot winnings (playing with real funds). Players who are winning Jackpots can cash out all amount at once.

Promotion abuse? Really? for wanting to clear the wagering?

So if he left a normal window open on £3.60 for 1000 spins and came back 3 hours later - that wouldnt matter?

but because he did it in half hour, it does matter?

Surely you want them to clear the wagering on big wins so they can pump more money into table games etc

Wow. Just wow.

You've dug our own hole there.

 

[Nate]

@Nate Regarding the rule of maximum win of 10k for 30 days, yes, we do apply this limitation, however, it doesn't apply to Jackpot winnings (playing with real funds). Players who are winning Jackpots can cash out all amount at once.

So you can withdraw a maximum of 333Eur per day, but you can deposit 20k per day if you want?

Your terms are unfriendly - I for one do not want to be limited to 10k a MONTH - thats ridiculously low to be fair.

Also - To get people here to respect your brand, the first thing you need to do is consider paying the player you guys cheated 5 years ago.

Otherwise, you will just end up wasting your time.

Nate

 

[Jono777]

....wouldn't that be nice, to read of a player being paid after 5 years....

....I wonder if I can get Caddell to un-bonus-ban me for the 2nd time and Cassava to pay me all those winnings they stole about 8 years or more back....

 

[casinokoenig]

wow - now this is unexpected lol , yes i still think i should get paid and that i wasnt treated fair when i was told my winnings were cancelled because playing more than one slot affects the Rng - wich simply and also after 5 years is not true!

 

[casinokoenig]

if the casino decides to pay up my in my opinon 100 % legitimate winnings i am going to donate half of it to charity (maybe for reforestation or somthing else wich helps our mother nature ? would be open for recommendations)

Lets go paradise win casino - be legendary in a positive way! Here is your chance!

 

[lewisnadasurf]

if the casino decides to pay up my in my opinon 100 % legitimate winnings i am going to donate half of it to charity (maybe for reforestation or somthing else wich helps our mother nature ? would be open for recommendations)

Lets go paradise win casino - be legendary in a positive way! Here is your chance!

they’ve gone back in the hole they crawled out of, unfortunately.

 

[Nate]

if the casino decides to pay up my in my opinon 100 % legitimate winnings i am going to donate half of it to charity (maybe for reforestation or somthing else wich helps our mother nature ? would be open for recommendations)

Lets go paradise win casino - be legendary in a positive way! Here is your chance!

Unfortunately it looks like they were only here for self promotion.

Their aim was to lure players into joining and thinking they are such a 'Great Brand' - @ParadiseWin Support - Once you tarnish your reputation, especially with BS rules like these - You will remain tarred.

You can't even pay your players more than 10k in a MONTH! - Sadly, it looks like you have popped up here in the hope someone decides to choose your casino and instead, you ran away and opened our eyes even more. Well played

Nate