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Mansion - bogus affiliate complaint

AK-

Banned User - bogus claim - violation of <a href="
Joined
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Location
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3.30.2008 (10:37 AM CST)
SCAM ALERT: Mansion F- Sources have confirmed Mansion is stiffing USA Account Players.

AK's Place joined the MANSION business program when they were accepting US players. In the time span from when AK's Place joined the program until the US market was blocked, They brought in three qualified players during a 3 day time span. Fortunately, Mansion decided to stop allowing US Americans by there own business discretion. With Mansion doing this they have changed there contractual agreement with its players and American business partners. AK's Place simply asked Mansion to pay the $360.00 owed to the business. Mansion has decided to not pay Ak's Place after an entire year of negotiation. If Mansion is not able to pay a business partners expenses from over a year ago then we highly recommend not actually depositing in a financially distressed organization. As a result of Mansions actions, AK's Place has placed Mansion on the Scam List indefinitely.
 
It is not just Mansion that behaved badly when it came to pulling out of the US market. Many outfits did this pretty much overnight. In most cases, players were given NO NOTICE AT ALL, and this left them waking up to locked accounts and long winded procedures for withdrawing their balances. If they had given notice, players could have had the chance to withdraw their balances in an orderly manner before closure, and some outfits did indeed give a short notice period.

Non payment of business partners is a slightly different matter, and unfortunately, this is where a business shows it's true colours. Although AKs Place brought 3 players to Mansion, they were quickly not wanted, and thus worthless to the operator. Since they were referred BEFORE the pull out from the US (I am assuming), and also assuming they were able to complete the process of registering, depositing, and playing that would trigger payment to AK's place, then surely payment is due to AK's place under the agreement that was in place prior to the decision to pull out of the US market.

Sadly, they know that they can refuse to pay business partners or affiliates as many lack the legal muscle to enforce the contract, and because this is an offshore internet industry, pursuit is far harder.
Mansion is in Gibraltar I believe, and this is where any claim would have to be made against the company, but for $360 this would not be cost effective. Businesses are not protected under laws that protect the consumer, or player in this case.

Venting frustration is probably the only course of action, as if any other affiliate or partner has been similarly treated, they can add their own experiences and help build a picture of how Mansion are handling the withdrawal from the US and outstanding liabilities from their US operations.
 
Since they were referred BEFORE the pull out from the US (I am assuming), and also assuming they were able to complete the process of registering, depositing, and playing that would trigger payment to AK's place, then surely payment is due to AK's place under the agreement that was in place prior to the decision to pull out of the US market.

I agree 100%

I gave Mansion almost an entire year to pay for there part of the agreement. I have learned over time this usually weeds out the bad business partners and now at aksplace we stick with legit companies. I think us webmasters are responsible into make sure people are notified of scummy actions brought from business's like Mansion. Thank You for the post.
 
Obviously this attempt by Mansion is to bully around smaller webmasters. I hope everything turns out for You guys. With bodog bouncing checks and smaller joints like Mansion stealing from there webmasters its very important to stick with accredited casinos here on casinomeister.
 
I had same problem , your going to need a bank account out of the usa and they will send you a wire payment ,

As soon as i opened n interntional bank account they paid me

:lolup:

They made you open an international bank account? :eek2:

Sounds and tactics good way to slow down payments, Will You be at the convention? I would love to have a drink with You.
 
Not sure I understand the problem here AK. Here's what I understand of the situation thus far:

- you agreed to give them 5 players before payment would be due.

- you gave them 3 before they pulled out of the US market.

- they are asking you to give them 2 more in order that the terms may be met and your payment released.

Forgive my ignorance, but is there some reason why you can't provide those last two players?

They made you open an international bank account?
Sounds and tactics good way to slow down payments

Perhaps it's to avoid being in breach of US law and allow them to continue paying their affs?
 
Max, I could provide them with 2 more players but the contention is they have changed there own agreement with me as I should not be obligated to do business with them anymore and with them making rules up as they speak. 90% of smaller webmaster traffic comes from the United States. If I wanted a mansion banner on my site for 6 months I could accomplish this. If they would have kept there own agreement I would have had my 5 there in less then a week. I have a large american base memberlist. If they are now demanding international banks setup I would highly prefer a business from the states not to operate with Mansion on this. I have already been audited 2 years in a row and don't feel like a 3rd go around. This is an easy example of Money Laundering using an out of country bank. I would prefer to view my rights on online gambling the American way and to avoid legal escalations that exist in this market now. Mansion has been shuck and jiving for over a year now. They excepted my service and decided one day to no longer keep there agreement. I would simply like to get paid and move on. What am I missing here other then they want to avoid paying smaller webmasters who are owed?
 
Max, I could provide them with 2 more players but the contention is they have changed there own agreement with me as I should not be obligated to do business with them anymore and with them making rules up as they speak.

I have to agree. As soon as they changed their contract by not allowing any more sign-ups from USA customers, that contract should be null and void. The affiliate should be paid, irregardless of whether or not the affiliate chooses to do business with that company any longer.

It was MANSION that broke their agreement, not the affiliate.

FWIW, you're over the top with saying they're strapped for cash. Their decision was based on policy, NOT cash related.
 
I really dreaded going public on a stiff job from Mansion but now I'm starting to see the benefit from doing so.This thread has found its way to PAP "pokeraffiliateprograms" and because of that other webmasters are going forward! It appears its not just towards Americans but now other webmasters from other parts of the world.

Today, 12:44 PM
gooderpoker gooderpoker is online now
Senior Member

Join Date: Mar 2007
Posts: 307
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MANSION STILL HAS NOT PAID ME MY AFFILIATE EARNINGS
I AM CANADIAN!!!

I have been trying to get it for last 3 months

I hope Casino Meister can do there part and put a warning advisory out very soon.
 
Ak Did not realise you had a 5 player agreement with them , they did break the agreement and should pay ,

As far as an internation bank account , since you are an affiliate go over to cap and get the info to open an asp account , it is fairly easy . This is the same as an internation bank account . And you can have mansion send you a wire there .
 
Originally Posted by Chris-AffiliateClub.com View Post
I used to head up the Affliate Programme at MANSION until I left last year. The 5 QA policy was decided by the Head of Marketing - something no-one could do anything about. It was to prevent affiliates from signing themselves up and a couple of their relatives and then take the money. This could have been solved with a rev share plan as standard but they insisted on the Hybrid Model.

Working there, I know the ins and outs of the place and when I was there (for 17 months), there were 3 CEOs - decisions were made at senior level and we had to take it one way or another. I agree, the company was badly run and the affiliate team put up with a lot of cr*p on a daily basis as they looked for answers/solutions from the senior management.

I joined Mansion as they paid well & have huge backing, hence the potential. This never materialised properly unfortunately though.

Mansion did have a good affiliate programme and I know it was only a minority that had problems there - but that minority should not have been ignored.

I also know Mansion had a policy (not sure if they do now) that forbids AMs to post on forums (I had a written warning for solving a player issue on CM!) so don't be expecting a reply anytime soon. Regarding getting an answer out of them, its hard honestly as I know employees were told "no" or to ignore it. Yeah, believe me, it was like that sometimes.

Anyway, they have now moved their Affiliate team to Israel and the current guys are no longer there. In my honest opinion, the company was run very, very badly hence why I couldn't take it anymore and had to leave.

I will probably get an email/letter being threatened by them but I thought I would let you know how it is. If anyone needs a contact there, please PM me or contact me via my contact details.

Sorry for the rant guys, thought I would let you know what you were/are dealing with when dealing with Mansion.

This was posted at paw now with several other no pay complaints coming forward.

Originally Posted by gooderpoker View Post
MANSION STILL HAS NOT PAID ME MY AFFILIATE EARNINGS
I AM CANADIAN!!!

I have been trying to get it for last 3 months
 
... they have changed there own agreement with me ... making rules up as they speak.

Again, excuse my ignorance. What terms changed? Do you have before and after records of this? Post 'em!
 
I have to agree. As soon as they changed their contract by not allowing any more sign-ups from USA customers, that contract should be null and void. The affiliate should be paid, irregardless of whether or not the affiliate chooses to do business with that company any longer.

It was MANSION that broke their agreement, not the affiliate.

That pretty much sums it up, I'm glad all the fair regular active posters agree with my complaint What am I missing here? lol

There are more no payout complaints coming forward and past employees coming forward with there stiff jobs. I don't need to explain the other stiff jobs just mine which is pretty well OBVIOUS
 
OK, seeing as AK is willing to fill up three pages of a thread with mostly his own posts I thought I'd step in at this point and let you all know the Mansion position.

We have not been ignoring this situation, in fact after being contacted last week by Max at Meister about this issue we provided him with an official response which was also communicated directly to AK first.

We were happy to provide this clarification and we welcome Max's input on the matter.

In the spirit of balance I quote here the most relevant part of my post over on the PAP forum:

"I've been in touch with Alan fairly frequently over the last year and both of us have tried various different methods to resolve this issue.


For clarification: Mansion has not broken any agreement or terms with Alan. The Affiliate T&Cs that he agreed to make no mention of any restricted countries in any way. They do however, contain point 9.1.7:

The players that you refer to MANSION comply with the MANSION GENERAL TERMS & CONDITIONS as may be modified from time to time.


It was the player T&Cs that had to be amended in line with the US legislation.

Every other affiliate, which I am aware of, who was in a similar position as Alan, knuckled down and took on the challenge of adapting to the new reality - the same challenge the Poker Rooms themselves had to face. It was never going to be easy but I believe it has helped make the whole industry work much more creatively and professionally.


I agree that it is not unreasonable for Affiliates in Alan's position, who were so badly affected by the withdrawal from the market to expect a certain amount of flexibility.


To that end, I offered to switch Alan to a Rev Share Only campaign. As I explained to him at the time, this meant that all Alan had to do was find two people anywhere in the world outside the US who were willing to play one raked hand of poker or one spin on a casino game. Thats it, and hed have his two elusive QAs to make 5. Unfortunately Alan did not see this as the way forward.


In light of the fact that almost all other affiliates in this position committed themselves to the hard work of promoting outside of the US, I think it would be unfair to them to waive the conditions for Alan that we asked them to abide by


Anthony
Mansion Affiliate Manager
 
Anthony as you know Mansion broke the contract and is sticking by there own right to change there terms and conditions at any time. Any operation that does not give flexibility to there own promoters based from there own actions shows the quality of gambling operator Mansion is.

Mansion obviously has a weak staff and policy which I can easily say by my own situations and others who have recently posted regarding there no pays. Not in one post does Mansion give an explanation for the other no pay webmasters that have came forward from me going public. Actually Mansion is doing the opposite, Mansion has yet to come up with an answer regarding why the other webmasters have not been paid and yet come up with a logical answer why I have not other then there own decision to change there own contract.

I understood 6 months ago it was a waste of time attempting to get paid from this degenerate gambling operation mansion.com I have learned now in this casino industry its very important to choose wisely when joining webmaster plans courtesy of Mansion and warnings from other casino watchdog groups.

If Mansion is able to spend all there time actually over a year delaying a $350 payout goes to show they have way to much time on there marketing end and shows how unstable there organization truly is. I have been in contact with Chris from affiliate club and his detail post regarding the quality of employers and running operations should make anyone jump of there little ship.

Chris and other posters I appreciate the post and comments You have posted and unlike Mansion I do respect your answers and fortunately You Guys/Gals have agreed with me. Over the past 3 days I have gained so much respect to the posters over here for your logical and reasonable responses regarding Mansion Scamming Me.

I feel my job is done here and I know many other webmasters have been watching closely over here regarding Mansions business practices. It would not have mattered if the pope agreed with me regarding Mansion stiffing me as they have no intentions on paying no matter what casino meister posters think.

Thanks Again
 
I feel the heading "mansion Scam" is completely inappropriate. They have not scammed at all. I honestly dont believe that they are refusing to pay a meager 175 ($350). Mansion are a reputable company and there seems to be a dispute here between you an Mansion.
Also you posted
I feel my job is done here and I know many other webmasters have been watching closely over here regarding Mansions business practices. It would not have mattered if the pope agreed with me regarding Mansion stiffing me as they have no intentions on paying no matter what casino meister posters think.
It sounds to me you are not interested in resolving the issue, only to put your point across, which I think is unreasonable.

Without taking sides, why dont you AK, just get another 2 players, instead of spending another year complaining. If they dont keep to it then, then I would go to the forums, but this doesnt seem a very productive way to go ahead with it
 
Alan, your opening line is incorrect and frankly goes down hill from there...

I don't expect us to see eye-to-eye over this, Alan, but you're either confused about the T&C's you agreed to or else you're deliberately misrepresenting events in an attempt to gain support from other posters. I wonder which it is?

Let me be clear: The T&C's that you agreed to when you signed up as an affiliate are the very same ones you will find at mansion.com this same day. Not one change has been made. Those same conditions apply to you now as they did then.

Mansion has broken no terms and broken no contract with you.

You try to poke fun at the time that we have spent trying to resolve this issue but if you were an affiliate manager dealing with 100's of accounts I doubt you would describe as 'unstable' an attempt to professionally defend your brand from unfounded and damaging claims.

You have broadcast to all who will listen that Mansion has tried to stiff you and that we are 'financially unstable' Do you, or any other affiliate think that it would be worth our while to spend all this time 'stiffing' a guy who brought us three players over the course of one year to the tune of $350? Your claims just don't hold water.

You claim that this thread, which you so valiantly opened today, has lead to many victims coming forward. Well I count only one. Who was paid last week.

I do not agree that you have 'gained so much respect' as a result of all this noise and heat and I wonder if your claims that 'your job is done' and that you courageously did this for the benefit of others doesn't have more to do with the fact that you managed to get the corresponding thread on PAP forum locked down for failing to back up your grandiose tales.

As mentioned above, I have done everything in my power to make this as simple as I possibly can and help you take steps closer to receiving payment. Beyond that it is a business decision. We are not witholding your funds but we are asking you to abide by our agreement as other similarly US focused affiliates have done - what exactly is it they have been able to achieve that you cannot?

Alan; you are a forceful and persuasive personality. I just ask that you direct your efforts to promoting your own interestes and not running down mine.
 
I have to agree. As soon as they changed their contract by not allowing any more sign-ups from USA customers, that contract should be null and void. The affiliate should be paid, irregardless of whether or not the affiliate chooses to do business with that company any longer.

It was MANSION that broke their agreement, not the affiliate.

FWIW, you're over the top with saying they're strapped for cash. Their decision was based on policy, NOT cash related.

Obviously this attempt by Mansion is to bully around smaller webmasters. I hope everything turns out for You guys. With bodog bouncing checks and smaller joints like Mansion stealing from there webmasters its very important to stick with accredited casinos here on casinomeister.
Reply With Quote

Non payment of business partners is a slightly different matter, and unfortunately, this is where a business shows it's true colours. Although AKs Place brought 3 players to Mansion, they were quickly not wanted, and thus worthless to the operator. Since they were referred BEFORE the pull out from the US (I am assuming), and also assuming they were able to complete the process of registering, depositing, and playing that would trigger payment to AK's place, then surely payment is due to AK's place under the agreement that was in place prior to the decision to pull out of the US market.

Sadly, they know that they can refuse to pay business partners or affiliates as many lack the legal muscle to enforce the contract, and because this is an offshore internet industry, pursuit is far harder.
Mansion is in Gibraltar I believe, and this is where any claim would have to be made against the company, but for $360 this would not be cost effective. Businesses are not protected under laws that protect the consumer, or player in this case.

Venting frustration is probably the only course of action, as if any other affiliate or partner has been similarly treated, they can add their own experiences and help build a picture of how Mansion are handling the withdrawal from the US and outstanding liabilities from their US operations.

Ak Did not realise you had a 5 player agreement with them , they did break the agreement and should pay ,

Now I do think its funny they now claim all the other webmasters where paid last week when I have 2 from just yesterday that have not been paid!! Lie after lie Anthony thats what your best for.

Old Yesterday, 12:44 PM
gooderpoker gooderpoker is offline
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Join Date: Mar 2007
Posts: 308
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MANSION STILL HAS NOT PAID ME MY AFFILIATE EARNINGS
I AM CANADIAN!!!

I have been trying to get it for last 3 months

I didn't find them scammy - just difficult to find a person (manager) who could sit down and discuss projects, or examine ideas on their merits.

I agree that Mansion should be dealing with small affiliate accounts that were caught by this change as a special case - but frankly I'm not surprised that they are not.

This lack of dialogue and communication is a key reason why we stopped recommending them - and why we say NO whenever Mansion come back looking to be re-added.

I joined Mansion as they paid well & have huge backing, hence the potential. This never materialised properly unfortunately though.

Mansion did have a good affiliate programme and I know it was only a minority that had problems there - but that minority should not have been ignored.

I also know Mansion had a policy (not sure if they do now) that forbids AMs to post on forums (I had a written warning for solving a player issue on CM!) so don't be expecting a reply anytime soon. Regarding getting an answer out of them, its hard honestly as I know employees were told "no" or to ignore it. Yeah, believe me, it was like that sometimes.

Anyway, they have now moved their Affiliate team to Israel and the current guys are no longer there. In my honest opinion, the company was run very, very badly hence why I couldn't take it anymore and had to leave.

I will probably get an email/letter being threatened by them but I thought I would let you know how it is. If anyone needs a contact there, please PM me or contact me via my contact details.

Sorry for the rant guys, thought I would let you know what you were/are dealing with when dealing with Mansion.

For all the money Mansion has it sure shows they are having no luck buying friends in this industry possibly because they need to fire the people behind the organization and start fresh. It's sad but once again this is my last post regarding these rogue guys unless a casinomeister moderator ask me to come back and post. I think they will do the right thing and agree with there posters. Like I said before if there willing to waste a year delaying mine and other payouts at least by posting I have accomplished on getting some webmasters paid who have been owed for Months!!
 
Why have you reposted the same post again?

I am staring to get the outlook that Masion have been trying to appease you and sort it out, and in return you seem to be avoiding their reposnses and just keeping up with your same response continuously without trying to sort it out.

I am starting to believe Mansion have done their most to sort this out, unless you are able to add anything new to this discussion, it definatly seems as though the ball is in your court, and Mansion have been upfron and done and tried their best
 
Why have you reposted the same post again?

I am staring to get the outlook that Masion have been trying to appease you and sort it out, and in return you seem to be avoiding their reposnses and just keeping up with your same response continuously without trying to sort it out.

I am starting to believe Mansion have done their most to sort this out, unless you are able to add anything new to this discussion, it definatly seems as though the ball is in your court, and Mansion have been upfron and done and tried their best


I hit submit on accident wasn't done, check up on post before.

Thanks

And on a side note, make this simple cause it really is. If your selling hotdogs in new york and one day human resources says we no longer sale hotdogs in new york and since you only sold 3 hotdogs your not getting paid for your work unless you can sell us 2 in japan and then we will think about paying you. Don't forget You also will need to signup for an international bank account to get paid. Jeez Mansion sure does look like there trying to pay there webmasters.

come on this is simple, mansion broke and changed there own terms and now they expect me to eat it which I have no problem doing but at least I have saved others from joining this rogue website
 
Mansion Casino, Is the other victim the same one that is on paw? I just read about another poster over there less then 24 hours ago claim she hasn't been paid for over 3 months.

You talking about this one?

Yesterday, 12:44 PM
gooderpoker gooderpoker is offline
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Join Date: Mar 2007
Posts: 308
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MANSION STILL HAS NOT PAID ME MY AFFILIATE EARNINGS
I AM CANADIAN!!!

I have been trying to get it for last 3 months

Anthony has a problem keeping up with his stories hopefully there is no other victims but it seems there is more.
 
Ahh and the horrible nightmares continue.

Old 06-18-2007, 10:11 PM
yoshiii yoshiii is offline
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Default Beware Mansion Affiliate Program
beware Mansion Does Not Make Good On Affiliate Earnings!!!

Will Make You Bend Over Backwards Sending In Id,

They Request Id Of All Your Referrers And After You`ve Done All

This They Find Any Excuse Not To Make Payment!! They Accusing Me Of Fraud?? I Ask On What Grounds?? They Didnt Have Any??!!!they Refuse To Speak To Me No More Chris Taylor The Affiliate Program Manager...ill Put You Through To Risk Management Then Hangs Up On Me??? I Call Back Str8 Away They Go Aff Team Out To Lunch???? Wth?
I Confirm With My Signups That They Have Sent In Their Id... Having Mansions Confirmation Reciept Forwarded To Me... Mansion Denys Any Knowledge Of Such!!! Grrrrrrrrrrrrr


Old 10-17-2007, 06:30 PM
jackpot13 jackpot13 is offline
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Default Mansion Affiliate steals my earnings / Beware
I started out promoting Mansion affiliate actively around 3 months ago

I got a couple of players on, who tried their poker room and casino. I got some earnings, but they required me to refer atleast 5 players to make any cashout. I started promoting them them more and using more of my time to make people be aware of them. Thanks to promoting the actively, soon I had referred over 10 players. According to the stats many of them played some poker, and some sports bets at the exchange and casino as well. I got complaints that the poker network was superweak, and had only a handful of active players.

Before I could cash out some of my earnings they asked a copy of an ID. I supplied it them and made a withdrawal of over 1000 EUR. After two weeks my cash out was cancelled and I got an email that they had change my affiliate tier to revenue share. They also told me that because my players had made them so little money that they would not pay me my earnings. I called them 3 times, and were blatantly ignored. I sent over 20 e-mails which only one was answered. I only got those basic copy-paste standard e-mails from them that told me that they were going to keep my earnings and never pay me.


In the beginning Mansion partners / affiliates promised to pay me a certain bounty per player. Now that I had brought them over 10 players they refused to pay me. The players complained me that they couldn't play on their site because the action was so poor, and now Mansion is punishing me because the core of the problem is that is their, not my, problem to host a site which interests the players.

Beware Mansion affiliate program. They will lure you with big bounties, but when you have referred a bunch of players they will confiscate and steal earnings. They will make you work for free, and ignore you after that.

Old 10-18-2007, 04:24 AM
jackpot13 jackpot13 is offline
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I have problems with Mansions at well.

Cliff notes: I started promoting Heavily mansion. After a couple of months big coverage, I tried to make a cash out which was denied. All of my earnings were canceled and affiliate scheme changed. They chose to steal my earnings and almost totally ignored my contacts.




First I refered them a couple of players, but were requested to refer 5 or more before I could cash out. Then I started promoting them actively and spending a lot of time making them a top site in terms of visibly and my time spent.
I advertised their poker, casino and sportsbook bonuses.

In a couple of months time I had referred of around 15 players, and I was about to do my first cash out. After sending my ID I asked for a withdrawal to my bank account. After of around two weeks of pending/processing status it was canceled. They told me that they were going to change my affiliate scheme to Revenue share. I really did not like this, but it was really up to them. However they should have paid my current affiliate earnings at that time. I had earned over 1000 EUR.

In order to talk to them and talk about my account and earnings I phoned them about five times, only once were I answered. After our very brief telephone discussion the rep told me that he was going call back which he never did. I sent over 20 e-mails, only which two were answered. They used those copy-paste standard e-mails which told me that they were going to shut down my account and not pay me, according to their terms and conditions which gave them an option to anything they wanted.
 
This doesn't look good for Mansion. These cases are from affiliates who DID go on to reach their 5 player min, and THEN it seems Mansion DID then "bait & switch" them to a revenue share agreement, which removed the need for the 5 player+ bounty agreement.

A poor poker network is NOT the fault of the affiliate, and there is nothing the affiliate can do about that, other than prostitute their morals and continue to promote a bad poker room while pretending it is a great place to play. Why not promote Palace of Chance & Crystal Palace casinos while they are at it:rolleyes:

Mansion now need to justify non-payment in these cases where more than 5 players were recruited.

To me, this looks like a rogue business move on the part of Mansion, in order to get some free promotion from SMALL affiliates.

By allowing unlimited numbers of affiliates to sign up through a bounty scheme, that looks "too good to be true", then the market becomes saturated with a large number of affiliates, all competing for players. Chances are, under this model, these small affiliates will be hard pressed to reach their 5 player target, and will effectively work for free before they realise they will never make it.

Some of those who have reached, and exceeded, 5 players, now seem to be encountering a new level of excuses and hoops to jump through.
This 5 player target and generous bounty system would also bring in the fraudsters, but Mansion didn't bargain for this, and are now faced with the possibility that some players are not genuine, however, they seem to be expecting ALL affiliates to "eat this", rather than themselves trying to determine who is a fraudulent player or not.

The bottom line is for MANSION to verify the identity of their players, and then check that affiliates have referred players whose ID checks out with Mansion.

Now, WTF is going on with Mansion asking AFFILIATES to prove the ID of their referred players, does this mean that Mansion affiliates are supposedly in possession of the PERSONAL DETAILS of the players that simply click through their links?
If I click through an affiliate link, I expect tracking procedures to make me "anonymous" as far as what the AFFILIATE is able to drag up from their stats, such as knowing me as "vinylweatherman", for example, but not knowing my REAL name and address that I would have to supply on registration to the casino.

Mansino have so far only justified non-payment to AK's place on the basis of the 5 player rule, but the other complaints seem to indicate this is only the tip of the iceberg.

If AK's place were to find 2 more players, would they be paid, or would they then just experience the next level of excuses, changes of terms etc, and just end up sending two more players for free.

Businesses are not protected to the same degree as consumers, and so this is just "sharp business practice", and happens all the time in the world of business, but Mansion had better beware that they don't find they have switched from being predator, to being prey, when someone sharper than themselves comes along, and maybe poaches all their customers and drives them bankrupt, then buys themout for a pittance - it's been done before in other businesses.
 
Some strong words there vinylweatherman!

Basically when I put my words they were directed at AK, who seems more interested in blaming Mansion, and not trying to get a result.

In regards to the ID's, it seems as though Mansion want ID from the affiliate, not the players. I agree it sounds absolutely crazy! If you bring in players, who cares who you are? Its not as though you have deposited.

I wouldntcall it roguee, as the terms were there before they signed up, while it does sound unfitting for a group that size. Why cant they pay monthly, like all other affiliates do?

Mansion do need to look into paying affiliates fairly, and I would not advertise a company with so many small words. If they have a min or max, why promote them? there are so many out there are are affiliate friendly!
 
Some strong words there vinylweatherman!

Basically when I put my words they were directed at AK, who seems more interested in blaming Mansion, and not trying to get a result.

In regards to the ID's, it seems as though Mansion want ID from the affiliate, not the players. I agree it sounds absolutely crazy! If you bring in players, who cares who you are? Its not as though you have deposited.

I wouldntcall it roguee, as the terms were there before they signed up, while it does sound unfitting for a group that size. Why cant they pay monthly, like all other affiliates do?

Mansion do need to look into paying affiliates fairly, and I would not advertise a company with so many small words. If they have a min or max, why promote them? there are so many out there are are affiliate friendly!

Yes, AK signed up under the 5 player term, and has only made 3, so Mansion is saying, "get another two", and is implying all they need to do is play ONE hand of poker or take ONE slot spin, and AK will be paid.

However, the complaints from the others fly right in the face of this, these affiliates exceeded 5 players, but now Mansion want to go back on the original deal and pay them under a far less favourable model, however this is NOT WHAT THEY SIGNED UP TO. Mansion say this is due to the poor "action" received from these players, which contradicts what AK has been offered as a way to meet his quota & get paid.

I would suspect that if AK managed to get 2 more players to take ONE spin, or play a hand of poker, he would STILL not get paid under the ORIGINAL AGREEMENT, but be switched to the "revenue" model, and paid far less.
This is the "bait & switch" that seems to be what is happening to these small affiliates, and has nothing to do with UIGEA and the US pull out.

Maybe we should ask for 2 volunteers to sign up through AJ, and play ONE spin or ONE poker hand, and see what happens; does AJ get his $350, or does he gets switched to the less valuable revenue model and STILL get "screwed".
 
I would have volunteered, however I am a casino player there already.

Also AK compares to ggetting custmoers in a burger shop from US to China. Well internet is one big world, I dont buy the comparison.

For Mansion to say that
Mansion say this is due to the poor "action" received from these players
Is a complete baseless point, and definately needs some clarification, as there is no clause as such in choosing what players they pay out for or not. Besides some players start with a little and slowly warm up to play a year or so later.

Mansion seem to say they will pay for the first 3 with the original agreement, and the new 2 on the new payout, so until another 2 play, this is still unclear if they will actually honour it.

Why mansion dont as a one off, due to the problems with the US, just payout all affiliates effected, is beyond me, and I cant understand why they are being so complictaed, for a few $K. This definatly doesnt do good to their reputation, and also loses their trust with smaller affiliates, which together bring in alot of clients
 
I would have volunteered, however I am a casino player there already.

Also AK compares to ggetting custmoers in a burger shop from US to China. Well internet is one big world, I dont buy the comparison.

For Mansion to say that
Is a complete baseless point, and definately needs some clarification, as there is no clause as such in choosing what players they pay out for or not. Besides some players start with a little and slowly warm up to play a year or so later.

Mansion seem to say they will pay for the first 3 with the original agreement, and the new 2 on the new payout, so until another 2 play, this is still unclear if they will actually honour it.

Why mansion dont as a one off, due to the problems with the US, just payout all affiliates effected, is beyond me, and I cant understand why they are being so complictaed, for a few $K. This definatly doesnt do good to their reputation, and also loses their trust with smaller affiliates, which together bring in alot of clients

You forget, Mansion will NOT make money from many of these players as they are AMERICAN, and Mansion have thrown them out. These affiliates have done their bit, but Mansion will not make any revenue from many of these players as THEY have decided to sling them out. This makes these affiliate deals a serious liability. It may only be a few hundred bux, but ofer how many affiliates? Further, how many of these referred players will EVER make a profit for Mansion, as if they are from the US, they most certainly not.

Mansion may well be trying to make this issue "go away", because many small affiliates will not fight, but "eat", and Mansion do not care if they piss off the US market, they are through with it!
This is just how US PLAYERS were treated when many casinos pulled out overnight, suddenly these players were not only "locked out", but had certain offers "confiscated" because they could no longer comply with the terms, but this was due to their accounts being locked, and was no fault of theirs.
Mansion seem to be doing the same to these US facing affiliates, they are no longer needed, as Mansion can recruit many more from outside the US, who will be far better equiped to promote the brand outside the US.

Unfortunately, this thread has ensued this issue will NOT just "go away", until all liabilities are SEEN to be dealt with in a fair manner, whatever this turns out to be.

The Mansion rep should take care that THEIR replies cannot be proven to contradict what Mansion is telling these affiliates who complain "through channels".

For example, rep says:-

To that end, I offered to switch Alan to a Rev Share Only campaign. As I explained to him at the time, this meant that all Alan had to do was find two people anywhere in the world outside the US who were willing to play one raked hand of poker or one spin on a casino game. Thats it, and hed have his two elusive QAs to make 5. Unfortunately Alan did not see this as the way forward.

However, an affiliate who DID make the quota reported being told:-

In the beginning Mansion partners / affiliates promised to pay me a certain bounty per player. Now that I had brought them over 10 players they refused to pay me. The players complained me that they couldn't play on their site because the action was so poor, and now Mansion is punishing me because the core of the problem is that is their, not my, problem to host a site which interests the players.

Well, clearly, these players must have played at least ONE hand of poker to be able to judge for themselves how poor the site is, yet Mansion have just found another excuse for non-payment under the ORIGINAL agreement.


This assertion by the rep does not hold water:-

For clarification: Mansion has not broken any agreement or terms with Alan.

Well, maybe not yet, but have certainly done so with the others who reached their 5 player target, and have now found Mansion have decided to switch the deal after the fact to a revenue based one. Given that many of these players will NEVER earn the affiliate ANYTHING under this structure because they are US players, means that effectively, this switch ensures non-payment for work already done by these affiliates pre- US pullout, and they only have the prospect of payment for FUTURE, and NON-US referrals.

Mansion say there is no affiliate term regarding restricted countries, so this means they have NO TERM to use to deny bounty payments for the now non-profit making US players referred before they pulled out, AS WELL as future payments under revenue share for new non-US referrals post - US pullout.
 
Wow thanks gals/gents for the great responses! Hopefully others here are going to the convention where they can warn other people thinking about joining there program.
 
OK, before you all round up the posse and start making your way up to the castle with flaming torches and pitch forks - let's get a few things clear...

Alan has managed to fill out several pages of this thread by posting and continually reposting quotes of others. Unfortunately, he uses these out of all context and without any further explanation in the hope that this will aid his cause.

Instead of trying to shine a light on to this rapidly escalating thread to reveal the truth, he continues to add to the sh1t storm that actually obscures the truth and makes the whole thing more difficult for the rest of us to unravel.

I am however, eternally grateful to him for selecting the sources he did.

Lets look at his quote from Yoshiii. You can read more about him here: https://www.casinomeister.com/forums/threads/kanawake-go-wackykekeke.19342/

He is now banned from this forum

Could this be the same guy who had accounts at mansion under the name Yoshimaru and Ondole and Cuong Nguyen?

Could this be the same guy who brought only 6 players to mansion, 5 of whom qualified and triggered payments (wow that's a great ratio, isn't it!?) Three of the accounts deposited via a CC in their own names. Oddly enough all three CC's had EXACTLY THE SAME NUMBER.

That's odd don't you think, Alan?

What's more, all accounts had the same IP - need I go on or shall I explain further why this guy didn't get paid by Mansion?

The issues are further confused by some suggesting that in some cases Mansion askes the Affiliate to provide ID for their players. That's simply a misunderstanding. We wouldn't ask an affilaite to do that, however we will ask the 'players' to verify their play accounts with ID and in this particular case do you know that not one of the 5 players provided any ID to dispprove our suspicions?

The quote from Jackpot13 is a little harder for me as I'm not the greatest forum detective. Alan, can you post the URL of the thread this quote originally appeared in, please?

However, it does sound eerily familiar to a few other cases we had around Oct/Nov last year.

You see, at the time we agreed with a few chosen affiliates to offer $10 free to their referred players. This can invite bonus abuse, of course but is obviously a great short-cut for us all to bring in players but as you can imagine, a scenario where the player uses 'our' free $10 to play and trigger a much larger CPA to the affiliate without depositing, we adjusted the CPA amounts and play requirements for these few chosen affiliates.

Unfortunately, one or two other affiliates saw this and decided to get a little 'creative' in their promotions. They started to tell people that Mansion would also give their players a free $10. These promotions were never agreed in advance with Mansion.

When we found out about this we made a decision to still pay the players as a goodwill gesture as they had been duped. However it was never likely that we were going to pay the affiliate a whole heap of CPA that came not from depositors but from our own money.

The issue received quite a bit of attention as you can see here:
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and there is further detail here:
Link Removed ( Old/Invalid)

Now there is no way for me to know the mansion affiliate account name of Jackpot13 or whether or not he is the one mentioned in the links above but either way they sound like one of the few who decided to get mansion to pay bonuses to their referred players without the courtesy of actually tellings us this in the first place!

Both examples mentioned are affiliates who did indeed pass the 5 QA threshold and did not get paid. The reason being that they were identified by the Mansion Risk team as 'Fraud Traffic' as defined in the mansion Affiliate T&C's.

Now whilst the first case of Yoshii may seem an open and shut case of fraud let me explain why jackpot13 falls under the same banner when it may seem a bit harsh to brand him a fraud. If you read the T&C's (Alan, I'm looking at you!) point 1.1 - right there at the top - deals with fraud traffic. The definition given for this also includes offering promotions without the express consent of mansion: "Fraud Traffic" means transactions, deposits, withdrawals, revenues or traffic generated on the Services through illegal means or any other action committed in bad faith to defraud us

Personally I think Jackpot13 tried to be cute or maybe he misunderstood the whole thing. Anyway, unlike Yoshii we did not close the account and recover funds but we informed him of our findings and the reasons for our decision and switched his account to 40% rev share. He will be able to request withdrawals when the rev share figure generated matches the value of those CPA's triggered by an unauthorised promotion. Essentially we are asking him to pay it back. I still think that, in the circumstances, 40% rev share was a generous offer.

And finally...., YES; if Alan has a change of heart we can switch his account to 'Rev Share Only'and two more players will get him across the finish line.

I appreciate your patience with the length of this post but a number of issues had been raised that I feel I simply had to address.

Anthony
 
@ Anthony @ Mansion, I've been keeping up with this thread and reading it since inception and if all you have posted so far is the best you can come up with as to the reasons not to pay the aforementioned affiliates then you have a very very weak case which would never stand up in a court of law within the US borders if it could actually go to small claims court here...

It definitely sounds to me in all that I have read so far that Mansion is really stretching here for reasons to get out of paying their affiliates...JMO
 
I think I will put my last comments and leave it for the rest.

Mansion always had this "get 5 and we'll pay" policy. Take it or leave it. Its unfair, but clear. They then dissallowed some players, but anyone can still get players internationally. So no terms broken yet.

In regards to accounts, that can only be left to Mansion to decide, or an intermediate to decise who is legit or not, so I am not even going to enter that debate.

i cant see where Mansion are delaying payment, as that is the Senior Departments decision, and has to be kept to.

As I said earlier, let AK get another two clients, and we shall see from that. This is a complaint in regards to AK, if there are any other affiliates who have problems, let them put their case down, having links to "other" users/affiliates is useless as they are not defedning themselves and not explaining what their problem is exactly or not.

So as far as I would go is to say, the case for AK, is get another 2, and they will pay. If they dont, come back with a real complaint.

Anyone else, if there is, tell them to join and post their complaint, but quoting from other forums, is just aimless
 
@ Robwin...

So you're saying to me that a proven case of fraud and deception is no reason not to pay Yoshii?

That a case of Jackpot13, in effect, getting Mansion to pay for the priviledge of giving him massive amounts of CPA is no reason not to pay him

and that Alan not adhering to T&C's that he agreed to and which have remained unchanged - depsite bending over backwards to offer him a quick route to 5 players - is no reason not to pay him?
 
and that Alan not adhering to T&C's that he agreed to and which have remained unchanged - depsite bending over backwards to offer him a quick route to 5 players - is no reason not to pay him?

The main point here that you have forgotten is that you guys stopped allowing USA players. I'm getting the impression that AK's audience was mostly USA players, so why should he continue to spend the time and resources to promote your casino anymore if he couldn't provide any more players?

The fact of the matter is that he DID send you players, and should be paid accordingly. It's not his fault that you guys banned USA players.
 
And it's not Mansion's fault that the US passed this draconian legislation either, is it?

No, it's not your fault either, but you're getting off the point at hand.

Also, are you listening to yourself? By saying that, you're basically making it sound like you're punishing affiliates that only marketed to USA players for the actions of their government. Just because we live here doesn't mean we agree with what's happening.

I think that the Main Point, as you put it, is that Alan decided he didn't want to go to the trouble of promoting outside the US.


So this affiliate should totally change their business plan so they can send you 2 players?

Were they legitimate players? If so, then pay this guy already. You're not out any money, and there were partial "services" rendered, and any court will see it the same way.
 
@ Robwin...

So you're saying to me that a proven case of fraud and deception is no reason not to pay Yoshii?

That a case of Jackpot13, in effect, getting Mansion to pay for the priviledge of giving him massive amounts of CPA is no reason not to pay him

and that Alan not adhering to T&C's that he agreed to and which have remained unchanged - depsite bending over backwards to offer him a quick route to 5 players - is no reason not to pay him?

For clarification: Mansion has not broken any agreement or terms with Alan. The Affiliate T&Cs that he agreed to make no mention of any restricted countries in any way.

Since Mansion pulled out of the US market voluntarily because it became a Restricted Country would obviously make your previous agreement with Alan Null & Void since you state above that the T & C's he agreed to make no mention of any restricted countries in any way...that's why I stated previously that your case would not stand up before small claims court in the US and judgment would be awarded to Alan...

And another reason I can clearly see for Alan not wanting to participate in delivering two more players to Mansion would be along the same lines that Winbig stated above that he would most likely have to spend at least the $360.00 that he has already earned by being able to get a high ranked listing on some foreign server and maybe even having to redo SEO tags...etc., etc...

Why not just make the entire issue simple and pay the guy the measly $360.00 and make the issue go away man...you sure are putting in a hell of a lot of effort over just $360.00 ??? The guy brought you three customers, show him your decency and appreciation and pay the man !!
 
How did I miss that? Mansion, you guys just shot yourself in the foot by posting this:

The Affiliate T&C’s that he agreed to make no mention of any restricted countries in any way.


You're fully admitting that the PREVIOUS T&C didn't have any restricted countries. But now they do, correct?

If so, did this affiliate sign a NEW agreement under the NEW T&C that did have restricted countries listed? It not, then there's no NEW contract, and further enforces the fact that the affiliate should be paid.
 
Well I think it's fair to say that the entire industry had to radically change it's business plan after the advent of the US legislation.

I'm not suggesting that it has been easy to do or that it doesn't take effort but every other active mansion affiliate has had to do so.... as has every Poker Room that wants to succeed in the long term.

I agree that a court may take note of 'services rendered' but I also believe they would place at least equal weight on Terms and Conditions agreed on by all parties that remain unchanged from before the landscape changed with the legislation.... but then again I'm no lawyer!

If Alan steps up to the mark that we asked every other affiliate to do then he can get his money. His account hasn't been frozen or closed.

In the months immediately after the legislation the whole inductry was in shakedown. Rooms everywhere were taking advice on what they could and could not do.

Mansion did not immediately barr US players over-night. Eventually, like so many of our peers we retricted access to casino and sports book as these were 'bet against the house' products. US players continued to be welcome on Poker and the Exchange as they are peer-to-peer products. Through out all this time US players could still access the cashier of their account.

The US is without a doubt the single biggest market for online poker and other products so any room would be crazy not to do anything it legally could to continue to offer services to this market. In the end the business made a decision to totally restrict these players but 1,000's of withdrawals were made via the cashier as well as many manual transactions after emailed requests.

By the time US players were totally restricted from Mansion several weeks if not months had passed since the advent of the legislation so I think it's unfair if people suggest that we slammed the door over-night and simply walked away from our US affiliates.
 
nvm, I give up.

All of this over a lousy $360.

Do you realize how much more bad publicity costs you because of this? Quite a bit more than $360. But, I forgot, it's all about the bottom line.

By the way, sure, you gave advance notice, but what good is that in the case of affiliates? Why would they continue to send USA players your way when they knew full well their time was limited?
 
Another reason that the Original Agreement that Alan signed would become Null & Void is the simple fact that when he signed up to be an affiliate the US was a Marketable Country of which his base revenues would have been generated from, and since Mansion voluntarily elected to pull out of his 100% target market this would cause what is deemed by the courts to be a "Hardship Clause", caused by Mansion and not Alan, which would make doing further business with Mansion damn near impossible since Mansion initiated the action causing the "Hardship" !!
 

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