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KANAWAKE GO WACKYKEKEKE???

Discussion in 'Other Complaints' started by YOSHIII, Aug 14, 2007.

    Aug 14, 2007
  1. YOSHIII

    YOSHIII Banned User - bogus account - violation of <a href

    Occupation:
    bar manager
    Location:
    australia
    TO DATE THIS HAS STILL NOT BEEN FINALIZED IT IS NOW THE 14 AUGUST!!!



    ........................................................................................................

    ok this is rediculous? are you guys all partners in this or what? broken promises 2 weeks rara today is 3 july!!!!!!!! looks like even you guys they give the run around, how many times do you have to contact them before they answer you??? youve contacted them like 4 times now???



    Hi,
    I thought they had only 2 weeks to resolve the matter after your first initial inquiry which was on the 30th of April? It is now the end of May...


    >From: "KGC Complaints" <kgc-complaints@mck.ca>
    >To: "'Cuong Nguyen'" <yellowhead666@hotmail.com>
    >Subject: RE: A Message from Action Online [5087-QROX-3715] [f431176d] Question Created
    >Date: Thu, 24 May 2007 09:46:40 -0400
    >
    >Hello Cuong Nguyen,
    >
    >
    >The Kahnawake Gaming Commission has been in communication with Action
    >Online. We are currently awaiting details of your account. However, we
    >will proceed with contacting the operator once again.
    >
    >Thank you for your patience.
    >
    >
    >
    >Regards,
    >
    >Kitty Zachary
    >Administrative Support Clerk
    >Kahnawake Gaming Commission
    >kgc-complaints@mck.ca
    >
    >
    >-----Original Message-----
    >From: Cuong Nguyen [mailto:yellowhead666@hotmail.com]
    >Sent: Thursday, May 24, 2007 4:53 AM
    >To: This email is not visible to you.
    >Subject: RE: A Message from Action Online [5087-QROX-3715] [f431176d]
    >Question Created
    >
    >hi,
    >any update on my case?
    >
    >thank you
    >
    >
    > >From: "Billie-Jo Peterson" <billiejo.peterson@mck.ca>
    > >To: "'Cuong Nguyen'" <yellowhead666@hotmail.com>
    > >Subject: RE: A Message from Action Online [5087-QROX-3715] [f431176d]
    > >Question Created
    > >Date: Mon, 14 May 2007 11:03:44 -0400
    > >
    > >Hello Cuong,
    > >
    > >
    > >The Kahnawake Gaming Commission has been in communication with action
    > >Online. We are currently awaiting details of your account. However, we
    > >will proceed with contacting the operator once again.
    > >
    > >Thank you for your patience.
    > >
    > >
    > >
    > >Regards,
    > >
    > >Kitty Zachary
    > >Administrative Support Clerk
    > >Kahnawake Gaming Commission
    > >kgc-complaints@mck.ca
    > >
    > >-----Original Message-----
    > >From: Cuong Nguyen [mailto:yellowhead666@hotmail.com]
    > >Sent: Sunday, May 13, 2007 1:35 AM
    > >To: This email is not visible to you.
    > >Subject: RE: A Message from Action Online [5087-QROX-3715] [f431176d]
    > >Question Created
    > >
    > >HI,
    > >Thank you for your reply.
    > >It has been 2 weeks now and still no word from Action Online..
    > >
    > >Thank you
    > >
    > >Cuong Nguyen
    > >
    > >
    > > >From: "Billie-Jo Peterson" <billiejo.peterson@mck.ca>
    > > >To: "'Cuong Nguyen'" <yellowhead666@hotmail.com>
    > > >Subject: RE: A Message from Action Online [5087-QROX-3715] [f431176d]
    > > >Question Created
    > > >Date: Mon, 30 Apr 2007 09:02:01 -0400
    > > >
    > > >Hello Cuong Nguyen,
    > > >
    > > >The Kahnawake Gaming Commission ("KGC") has received your email and has
    > > >proceeded with contacting Action Online.
    > > >
    > > >The KGC allows an operator a maximum of two (2) weeks to respond to any
    > > >inquires /investigations we put forth.
    > > >
    > > >If your complaint with them has not been resolved within the two week
    > >time
    > > >limit, please get back to me so as I can look into the issue further. If
    > > >your issue does get resolved before the two (2) week time limit please
    > > >contact me so as I can close your file.
    > > >
    > > >
    > > >
    > > >Billie Jo Peterson
    > > >Administrative Support Clerk
    > > >Kahnawake Gaming Commission
    > > >BillieJo.Peterson@mck.ca
    > > >
    > > >
    > > >-----Original Message-----
    > > >From: Cuong Nguyen [mailto:yellowhead666@hotmail.com]
    > > >Sent: Saturday, April 28, 2007 1:20 AM
    > > >To: This email is not visible to you.
    > > >Subject: FW: A Message from Action Online [5087-QROX-3715] [f431176d]
    > > >Question Created
    > > >
    > > >Dear Sir/madam,
    > > >
    > > >My name is cuong nguyen, and i am writing in regards to one of your
    > > >licensed
    > > >
    > > >casino, Action Online Casino, I have been in contact with them once every
    > > >second day from March 16 for approximately 30mins each time regarding
    > > >unauthorised transactions from my Neteller account. Each and eveytime i
    > >am
    > > >promised this will be sorted within 24-48 hrs time. No call or email. I
    > > >call
    > > >
    > > >them again they blame neteller for not replying as yet. I request that
    > >they
    > > >call immediately and i rewcieve a call back stating they have been in
    > > >contact with neteller and now awaiting management meeting to return my
    > > >funds. 24-48 hrs time same scenario..no call nor reply. I call up again
    > > >same
    > > >
    > > >process again and again. It is now April 28th..still nothing! hence i
    > >have
    > > >no other choice but try to contact their licensing authority which i
    > > >believe
    > > >
    > > >is yourselves to finalize this matter. The total transactions processed
    > >by
    > > >them is $1200 + 1 month and half of international calls from australia
    > > >$600.
    > > >
    > > >I seek to be fully reimbursed these monies of $1800US equivalent to my
    > >AUS
    > > >dollar at time of transactions of March 16. below are the NTcodes from
    > > >Neteller regarding the unauthorised transactions, accompanied with a
    > >forced
    > > >requested confirmation email from ActionOnline to prove the dates of
    > >their
    > > >nonsense!
    > > >
    > > >ActionOnline.com
    > > >NT63682770
    > > >NT63682716
    > > >NT63682604
    > > >NT63682500
    > > >NT63681792
    > > >NT63681712
    > > >NT63681605
    > > >NT63681501
    > > >NT63681022
    > > >NT63680847
    > > >NT63680748
    > > >NT63680446
    > > >
    > > >Please note their response can be forwarded to the NETELLER
    > >Investigations
    > > >department for further review.
    > > >
    > > >
    > > >
    > > > >From: "Customer Support" <support@actiononline.com>
    > > > >To: This email is not visible to you.
    > > > >Subject: A Message from Action Online [5087-QROX-3715] [f431176d]
    > > >Question
    > > > >Created
    > > > >Date: Tue, 3 Apr 2007 12:43:17 -0400 (AST)
    > > > >
    > > > >==== Enter your reply ABOVE this line ====
    > > > >Dear This email is not visible to you.,
    > > > >
    > > > >The following ticket has been created by a member of our staff for you
    > > > >
    > > > >Your question's details:
    > > > >
    > > > >============== Title: ==============
    > > > >A Message from Action Online
    > > > >
    > > > >
    > > > >============== Message: ==============
    > > > >Dear Coung,
    > > > >
    > > > >Thank you for contacting Action Online. My name is Roy from Customer
    > > > >Support.
    > > > >
    > > > >
    > > > >As of our last conversation, please accept our apologies about the
    > > > >transactions charged to your Neteller account. Coung, in order to
    > >ensure
    > > > >that
    > > > >the right details will be given and to assist you better, it has been
    > > > >forwarded to the relevant department. Rest assured that we are doing
    > >our
    > > > >best
    > > > >to help you with your concerns and you will be informed about the
    > >updates
    > > > >accordingly.
    > > > >
    > > > >Again, our apologies for the delay and your patience and cooperation
    > >will
    > > > >be
    > > > >highly appreciated.
    > > > >
    > > > >Have a great day!
    > > > >
    > > > >Should you have any questions or concerns, please do not hesitate to
    > > > >contact
    > > > >Action Online Support Team. We are available 24 Hours a day, 7 days a
    > > >week.
    > > > >
    > > > >With Best Regards,
    > > > >Roy P.
    > > > >Action Online
    > > > >
    > > > >Email: This email is not visible to you.
    > > > >Phone - International: + (63)2-756-7866
    > > > >Phone - Toll Free: 1-866-847-4341
    > > > >Fax - International: + (63)2-756-7867
    > > > >Fax - Toll Free: 1-866-463-9280
    > > > >
    > > > >You must register/login in order to see the link.
    > > > >
    > > > >This communication contains information which is privileged and
    > > > >confidential
    > > > >and is exclusively intended only for the individual or entity named
    > >above
    > > > >(recipient(s)). If you are not the intended recipient(s) or the person
    > > > >responsible for delivering it to the intended recipient(s), you are
    > > >hereby
    > > > >notified that any review, disclosure, dissemination, distribution or
    > > > >reproduction of this communication message in any way or act is
    > > >prohibited.
    > > >
    > > > >If
    > > > >you receive this communication by mistake please notify the sender
    > > > >immediately
    > > > >and then destroy any copies of it. Please note that the sender monitors
    > > > >e-mails sent or received. Thank you.
    > > > >
    > > > >
    > > > >--
    > > > >
    > > > >
    > > > >
    > > > >
    > > > >You can also reply to this email to add to your question.
    > > > >
    > > > >
    > > > >
    > > > >
    > > > ><=== 5087-QROX-3715 ===>
    > > > ><=== f431176d ===>
    > > > >
    > > >
    > > >
    > > >
    > >
    > >
    > >
    >
    >
    >
     
  2. Aug 14, 2007
  3. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
  4. Aug 14, 2007
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Yeah, what's up with that signing up two accounts from the same computer? Funny how both "members" seem to be accused of fraud by the casino. :lolup:
     
  6. Aug 14, 2007
  7. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Why do people do this?
    I say go on a Highway dressed up as Santa Cause in the summer and you will get all the attention you want.
     
  8. Aug 14, 2007
  9. ONDDOLE

    ONDDOLE Banned User - bogus account - violation of <a href

    Occupation:
    finance
    Location:
    australia
    excuse me?

    excuse me? yoshiii and i are both here using the one computer each has their own problem! is there a rule against this? we came here for help and assistance but if this is how we are treated we will find it elsewhere...
     
  10. Aug 14, 2007
  11. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    No rule against it - but you have to admit you can see why there is an element of confusion: two people using the same computer, both with a similar complaint, both with a similar posting style, both signing up at the same time. Unfortunately there are many fraudulent players pass through this forum so that's why people tend to be suspicious.

    Also, casinos tend to notice these things too and that's why you are probably having problems getting paid.
     
    1 person likes this.
  12. Aug 14, 2007
  13. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Yeah - go elsewhere like go take a long walk off a short pier. :lolup:

    I don't have patience for dweebs like you who try and use this forum for your own private circus. You were stupid enough to use the same email address This email is not visible to you. for both accounts.

    Try to get help elsewhere? Hah! What a laugh! You just got busted out royal and I'll make sure every Casino Operator that is a member of this forum gets a URL to this thread. Hope you have some more winnings confiscated FRAUDSTER!!
     
    Last edited: Aug 14, 2007
    9 people like this.
  14. Aug 14, 2007
  15. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    The edited post was chilled??? I wanna see the original! :D
     
    1 person likes this.
  16. Aug 15, 2007
  17. Martyn@Betfred

    Martyn@Betfred Dormant account

    Occupation:
    Affiliate Manager
    Location:
    UK
    Nice work and sorting the wheat from the chaff! :notworthy
     

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