I have been sent money twice by an online casino

[threescatters]

For one withdrawl, they have sent me the same amount again today as when I got it for the first time yesterday.

Has this ever happened to anyone else? It must have done I guess, I cant be the first!

It's not a HUGE amount (about £500) but its certainly not twenty quid either. They are an accreddited casino and I will be giving it back as it is the right thing to do and they have always been fair to me. Just about to contact the rep on here. I am using the rep through casinomeister for this as its a bit of a strange issue. It is either Red Flush or La Vida I cant remember which one, I will look at the banking pages now.

EDIT : It's casino la vida, and Ive pmd the rep. Weird!

 

[dionysus]

Ive been overcredited by error. I just sent it back and received a thanks

 

[vinylweatherman]

For one withdrawl, they have sent me the same amount again today as when I got it for the first time yesterday.

Has this ever happened to anyone else? It must have done I guess, I cant be the first!

It's not a HUGE amount (about £500) but its certainly not twenty quid either. They are an accreddited casino and I will be giving it back as it is the right thing to do and they have always been fair to me. Just about to contact the rep on here. I am using the rep through casinomeister for this as its a bit of a strange issue. It is either Red Flush or La Vida I cant remember which one, I will look at the banking pages now.

EDIT : It's casino la vida, and Ive pmd the rep. Weird!

It has happend to me twice. the right thing to do is contact the casino and return it. It can happen when a batch withdrawal run fails mid way through, and they have to unpick it and get it finished. Sometimes a payment that seems to have failed actually made it through, so the player ends up getting paid twice. Players certainly agree that when the casino ends up getting paid twice on a deposit, they should give the duplicate back.

 

[threescatters]

I agree with you guys and have contacted the rep expressing my desire to return this money, I am just wondering how to do it.

 

[sapit222]

Have happend to me also before, but much smaller amount though.
Didnt even notice it...

 

[dionysus]

How did you receive it? If its skrill just send it back to the address from whence it came. If it came via bank, i certainly wouldnt pay the fees for their error. Ask the rep if they have a pmp and if its bank deduct the fees from the total. Imo they should eat the associated fees

 

[Jasminebed]

It's happened to me as well. I just deposited in the casino, and they removed the duplicate payment. It was not a large sum.

 

[threescatters]

Rep contacted me saying the finance team will be in contact. That hasnt happened yet but moneybookers contacted me and requested my permission to send the money back which I granted and it has now left my account and is back with them.

 

[PNEFOREVER2]

Very honest of you threescatters-honesty is always the best policy

 

[Nate]

Kudos to you for returning it...

Nate

 

[wobble33]

hi

i once had the same happen to me off grand hotel when they were mini vegas group...they sent £860 twice. i contacted them and they asked can i make a debit card deposit to them of the same amount, and then they would take away my balance. they give me £50 as a good will gesture. but i lost it straight away...

 

[threescatters]

Thanks for all the replies guys.

It must be karma, but after sending the money back I have had a few deposits to play and hit a nice win woohoo!

 

[threescatters]

And to add to the karma, I received a very nice £50 bonus from the rep for sending the money back. Away to try battlestar galactica now

 

[PaaskeDenmark]

Great stuff there ThreeScatter big kudos

I had similar thing happen with 32RED. I asked if they could send my withdrawal to Skrill. But a mixup with deposits. I was told could only be sent to my visa card.

They then got back to me from Banking as I contacted them. Helped me out quick and apologized and of course could have it to my Skrill.

By mistake they sent around 200$ to my card as well. So I contacted them about it. They did so great service. Money was in my bank account within half hour. And also Skrill went through quick.

I was told that because of waiting a day in regards to problems I could keep them That was over the top great service from 32RED last year. Reason I have become very loyal towards them. Not one single month I do not deposit.

I had around minus of 2000$. That has also changed around now. As had some good winnings this year. Still minus though hehe.

But big kudos to 32red from here. I never got to thank them here at casinomeister. Or did I in another thread? Oh well one extra time will not hurt

 

[fortunelounge]

Hi,

Due to an unforeseen technical error, our withdrawals system had processed some of our players withdrawals more than once in the last 2 days. We have located and fixed the error and do not foresee any further problems in future.

We are busy making contact with affected players and we will gladly reimburse all players for any costs incurred for in resolving this error. All affected players are welcome to contact the Customer Service team at RedFlush Casino via chat, email or call and we will gladly assist with queries you may have.

On behalf of the casino, I would like to apologize to all our valued players that have been inconvenienced by this error and would like to thank them for their patience and co-operation in resolving the matter.

Its the season for winning - Seasons Winnings is here!

Regards

 

[threescatters]

I hope they all send it you back no problems RedFlushHost. There were no costs for me at all, moneybookers just reversed the transaction when I gave it the green light.

As someone in this thread already said if a player is double charged for a deposit they would go mental so I really hope everyone pays up easily for you. It will be bad karma for anyone that doesnt.

Scatters

 

[Jinn]

Ive been overcredited by error. I just sent it back and received a thanks

It has happend to me twice. the right thing to do is contact the casino and return it.

honesty is always the best policy

Everybody seems to agree that an accidental £500 should be returned.

Now what if a site accidentally gave you £500,000 into your bank account?

Quickly make a large withdrawal and move to a tropical island? Or still choose to return it, and then dream of all that could have been...

Just wondering

 

[skiny]

I logged into the casino once a few years ago (I think it might have been 32Red but I can't remember) and there was 50 bucks worth of bonus money in my account for no reason. I contacted the rep via live chat and found out it was credited by mistake somehow.

I said, well you'd better take it out before I start clicking the spin button. I'm gonna click it.... I'm gonna click it!

She said "Don't worry about it. Just keep it." lol

 

[Osloking]

i remember few years ago, the bank made ​​a mistake and my bank account was credited with 350.00kroner (around 60.000$) i checked my balance and i was in shock, I thought my rich uncle in us sent some beer money 24h later the bank called me and said they made a big mistake and its good that i didnt use any of it..received no "bonus" for the honesty

 

[Balthazar]

i remember few years ago, the bank made ​​a mistake and my bank account was credited with 350.00kroner (around 60.000$) i checked my balance and i was in shock, I thought my rich uncle in us sent some beer money 24h later the bank called me and said they made a big mistake and its good that i didnt use any of it..received no "bonus" for the honesty

It's good indeed. There was a couple of cases here in Canada where some unsuspecting people got large sums of money transfered to their bank accounts by mistake and they got in serious legal trouble for using it.

If it happens to you, do not touch the money, it's not yours.

 

[vinylweatherman]

It's good indeed. There was a couple of cases here in Canada where some unsuspecting people got large sums of money transfered to their bank accounts by mistake and they got in serious legal trouble for using it.

If it happens to you, do not touch the money, it's not yours.

It has happened here too, and it seems the law looks at whether the recepient could reasonably accept that the money was really his. There was one case however where someone told the bank, and the bank flatly refused to accept that they could have made a mistake, and told them the money was theirs. The bank insisted repeatedly over a number of weeks, and in the end the recipient gave up and started using the money. Eventually, the bank decided it was a mistake, and tried to have the recipient charged with theft. The judge threw the case out once he saw evidence of the bank insisting repeatedly that the money belonged to the recipient, and they got to keep it.

It seems it is a defence if you have made attempts to return the money, and have repeatedly been told it is yours, even if you know it isn't.

Suggested advice in these circumstances is to move the money to a high interest account, but don't touch the capital. Even if the bank keeps insisting it is yours, don't touch the capital so that if the bank does eventually ask for it back, you can offer it back having not touched it. You can of course keep the interest earned whilst keeping the money safe as you did inform the bank at the outset. I believe that after 7 years of the bank not asking for it back, it becomes yours legally, as it is a debt that the bank hasn't contacted you about for 7 years. This doesn't seem to apply if it is the taxman that made the mistake, they have double that amount of time to reclaim it in most cases.