Poll Have Virtual casinos improved? What's your experience?

Have you seen improvements at Virtual Group casinos?

  • Yeah, I'm getting paid!

    Votes: 0 0.0%
  • All is good, never had any problems.

    Votes: 1 16.7%
  • No change that I've noticed, still having issues getting paid.

    Votes: 1 16.7%
  • Haven't played there, yet.

    Votes: 1 16.7%
  • You've got to be joking! Virtual? Never!

    Votes: 3 50.0%

  • Total voters
    6

maxd

Forum & Complaints Team Leader
Staff member
Joined
Jan 20, 2004
Location
Pictland
We've been watching the casinos in the Virtual Group (Ace Revenue, Gambling Wages, etc) for a while now and it appears things may be improving. Our investigations are ongoing but we wanted to hear what our readers had to say about it.

Please feel free to respond to the Poll, or comment below, or both if you are so inclined.

Thank you.

Regards,
Max Drayman

FYI, these are the casinos in question, subject to updates as the list is ever-changing:
 
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Yup, Virtual has probably racked up more horror stories to their name than any other long-term group in the industry. Mind you they have been around since the earliest days and grew faster than their contemporaries so that would have been a factor too. Excuses aside though, in the Bad Old Days they really were a serious contender in the race to the bottom.

- Max
 
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Hi

im new to this and I understand everyone on here have probably had it a lot worst than I have but I just thought maybe hearing about other people experiences and how they got past them might help me.

I have recently lost around £5000, I had won this in the first place but it does not make it any easier to accept that I have lost it all when I think of everything I could have brought and say for instance took my family on a nice holiday etc! I feel like a complete failure when I look at my family and I'm wondering when I'm ever going to get over this *snip*. The gambling side of it I don't think is a major issue as since I've lost it I've not even thought about betting again (I know as time goes on I could be tempted again which I would have to deal with when it comes) but at this moment it's how I live with the feeling! Only a year a go I went through depression and this sort of thing is making me feel just like that did and I really don't want to go back to that place.

any advice or anything would be truly appreciated.

Thanks
 
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im new to this and I understand everyone on here have probably had it a lot worst than I have but I just thought maybe hearing about other people experiences and how they got past them might help me. ...
Hello,

Please forgive me but is this related to a Virtual casino, or is this just a general post regarding the issues you've been having? Please clarify.

Also, I've snipped that link you'd posted. It didn't seem to have anything to do with the rest of the post and frankly it looked a little suspicious.

- Max
 
In my short experience since joining CasinoMeister, and having contact with Virtual's representative, Tawni on here I think they might consider making her a Senior VP! ... She seems to be the only one that can get anything accomplished with them. I have had some issues solely with Ruby Slots, because that is the only site with Virtual I've tried to withdraw from, but I've only deposited in the last month with Ruby and Slots of Vegas was other one. Had really good success playing Texas Tycoon on Ruby but didn't have as much success on SOV. In my opinion, all the Virtual Group sites are going to have to "get with the program" on speedier payouts like Limitless and Bonus Blitz do (within 15 minutes). Like I told Tawni, I know Virtual has been around awhile, but if they can't expect long-term survival if they don't match payouts like the aforementioned ones with the same gaming platform.
 

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