[pab-in-progress]I recently played at Betway, claiming their sign-up bonus of $250 and thus having a total of $500.
Among other games I played multi-hand blackjack sometimes making 5 bets (playing 5 hands) of $70 for a total of $350.
I met the wagering requirements, cashed out and received the 1st part of withdrawal promptly. However, there was a delay with the 2nd part, though it was shown as "sent" in the account history.
I contacted my bank for them to search for a lost payment, then I contacted betway support and was told they confistacted my winnings for violating T&Cs (although they had processed the 1st withdrawal exceeding my deposit). Note that I hadn't even been contacted by them informing me of this situation. They didn't even bother writing to me saying they are confiscating nearly 1k$! Nice support quality, betway!
But here comes the craziest part: after waiting for a few days for betway to state what was/were the term/s I broke I was told I violated the rule prohibiting SINGLE bets exceeding 30% of bonus:
"Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met, unless that is allowed in the specific term of a campaign"
So their brilliant idea for *solving their cashflow problems* confiscating winnings is that 5 bets/hands in Multi-hand blackjack are in fact a SINGLE bet. Thus, when placing 5x$70 bets I actually placed a single bet of $350, which is greater than 30% of bonus, while $70 isn't big enough to confiscate winnings.
5 bets at MH BJ are not a single bet by any means not matter what psychedelic substances you take. Their argument is that total risk is $350 and you can lose or win as much as $350 when playing this way hence it's a single bet. One could argue that you could won or lose $350 when playing 5 consecutive hands on single hand blackjack, so this isn;t really relevant. Also, when several players play blackjack at land-based casinos you wouldnt say that they as a group are placing a single bet overall? Blackjack at land-based casinos is similar in this way to multi-hand blackjack at online casinos.
Was really surprised to come across such behaviour from a casino thought to be reputable.
Comments are welcome.[/pab-in-progress]
See Related Threads:
Among other games I played multi-hand blackjack sometimes making 5 bets (playing 5 hands) of $70 for a total of $350.
I met the wagering requirements, cashed out and received the 1st part of withdrawal promptly. However, there was a delay with the 2nd part, though it was shown as "sent" in the account history.
I contacted my bank for them to search for a lost payment, then I contacted betway support and was told they confistacted my winnings for violating T&Cs (although they had processed the 1st withdrawal exceeding my deposit). Note that I hadn't even been contacted by them informing me of this situation. They didn't even bother writing to me saying they are confiscating nearly 1k$! Nice support quality, betway!
But here comes the craziest part: after waiting for a few days for betway to state what was/were the term/s I broke I was told I violated the rule prohibiting SINGLE bets exceeding 30% of bonus:
"Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met, unless that is allowed in the specific term of a campaign"
So their brilliant idea for *solving their cashflow problems* confiscating winnings is that 5 bets/hands in Multi-hand blackjack are in fact a SINGLE bet. Thus, when placing 5x$70 bets I actually placed a single bet of $350, which is greater than 30% of bonus, while $70 isn't big enough to confiscate winnings.
5 bets at MH BJ are not a single bet by any means not matter what psychedelic substances you take. Their argument is that total risk is $350 and you can lose or win as much as $350 when playing this way hence it's a single bet. One could argue that you could won or lose $350 when playing 5 consecutive hands on single hand blackjack, so this isn;t really relevant. Also, when several players play blackjack at land-based casinos you wouldnt say that they as a group are placing a single bet overall? Blackjack at land-based casinos is similar in this way to multi-hand blackjack at online casinos.
Was really surprised to come across such behaviour from a casino thought to be reputable.
Comments are welcome.[/pab-in-progress]
See Related Threads:
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