Prosper games, accused of multiple accounts

[leilalow]

Hi all.
I have a problem please help me.
I registered at the casino prosper 4 weeks ago, they give new players $ 5 each, but that’s not the point, recently they gave another $ 5 with this money, I went up and put $ 150 on the withdrawal. Their rules say that the withdrawal is within 3x days, 72 hours. I set it on Wednesday, May 24, and during these days no one answered the mail. And they turned off the entrance to the casino, I was shocked to put it mildly multi account (which I don’t have. Since I’m a player with 15 years of experience, I never had a multi account anywhere. I wrote to them that I don’t have a second account. Only one account, now they don’t answer mail at all, they ignore me,Moderators, if you have access to this casino, help me, I myself am from a neighboring forum.Latestcasinobonuses. bet, there are a lot of players from different countries, like here, but they are Russian-speaking, and you have English, I apologize for my English, I use Google translation. then he is ready to throw off all the documents, even by video call, etc. Hope you help me.My inbox in Prosper.games *snip* Please help me Moderators.

 

[maxd]

Hello,

If we can offer assistance with your problem you're welcome to use our complaints service called Player Arbitration (PAB), always free of charge to Casinomeister members in good standing. You'll find an introduction to the PAB process here: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum

If you do proceed please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply could slow, stall or even cancel your complaint here at Casinomeister.

Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com

 

[leilalow]

Ok thx

 

[leilalow]

I wrote to arbitration, I hope they will help. This is the last hope, more precisely, the casinomeister forum

 

[maxd]

PAB received and in progress. Please ensure that you read the Player Arbitration Policies and Procedures . Your case could be delayed or even cancelled if you fail to follow the PAB Rules.

- Max

 

[leilalow]

Yes sir.

 

[Rodemar]

Strange situation, I play at biamo.bet and there always plyuyut in time, play in a normal and proven casino and will not arise any controversial situations!

 

[Avernite]

Strange situation, I play at biamo.bet and there always plyuyut in time, play in a normal and proven casino and will not arise any controversial situations!

Sounds too good to be true. I think I'd rather squat on a cactus than play there. Sorry.

 

[leilalow]

my brother can be from their network where you play. But this office blocked my account, supposedly I have a second account. But I have been playing for more than 15 years, so believe me, I read all the rules before playing.

 

[The Viking]

my brother can be from their network where you play. But this office blocked my account, supposedly I have a second account. But I have been playing for more than 15 years, so believe me, I read all the rules before playing.

You say you read the rules
Did you read the PAB rules ? Not suppose to post about it while in progress ?
Just saying ?

 

[maxd]

my brother can be from their network where you play. But this office blocked my account, supposedly I have a second account. But I have been playing for more than 15 years, so believe me, I read all the rules before playing.

If you want our help you need to follow the Rules, including this in the Player Arbitration Policies and Procedures which you say you've read and will respect:

1.9 - While your PAB with us is active and open please do not post on our forums regarding your case, nor on other forums regarding your case, nor file your complaint with another 3rd party arbitration service(s): we strive to get your issue resolved ASAP so please respect our efforts and don't confuse things through continued public debate of your issue nor by asking for outside assistance while we are engaged on your behalf. Failure to comply will, at our discretion, result in your complaint being cancelled and discarded.

Your issue is on hold and no further work on it will be done until you tell me in the PAB Ticket that you understand the Rules and will not post here again until our work on your issue has concluded.

- Max

 

[leilalow]

.

 

[maxd]

Thank you for your understanding. I look forward to hearing from you in the Ticket.

- Max