William Hill Invests In App Management
By Casinomeister, Last updated Jan 31, 2014
To ensure a consistent customer experience
William Hill has partnered with Correlsense, an Application Performance Management company for the deployment of its SharePath software to monitor the online gambling firm's application portfolios.
SharePath will provide William Hill with a real-time source of information to improve customer retention and will track overall performance ensuring customers encounter a consistent experience at any time, using any device.
"William Hill is one of the industry's marquee brands," said Ken Marshall, chief executive officer of Correlsense. "As the online gaming industry grows into uncharted areas, the key to success is a tight focus on delivering more than customers expect before they realize they need it. William Hill is simply the best in the world at doing this."
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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
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