Skeleton Staff Prevent Metro Play From Responding To Customers (update)

Deadline set for for customers to request withdrawals

A statement posted on behalf of Metro Play Ltd and 666BET by the UK Gambling Commission informs customers that they may now request withdrawals following a partnership with payment processor Skrill (see previous InfoPowa report).
The statement said all withdrawal requests made since the company's websites were reinstated are being processed but require manual approval so may take longer than the usual three to five day period.
Customers are urged to effect withdrawal requests by a final deadline of . Refunds, however, will continue to be effected after this date.
Customers must activate a Skrill account to have their funds returned but are not required to make the usual deposit to activate the account.
The full statement can be read at: http://www.gamblingcommission.gov.uk/pdf/Metroplay-statement-120515.pdf
The UK Gambling Commission emphasised that it could not guarantee the accuracy of the statement while Metro Play said it was unable to respond to customer queries as its skeleton staff were focusing on processing requested withdrawals.

Online Casino News Courtesy of Infopowa