Skeleton Staff Prevent Metro Play From Responding To Customers (update)
By Casinomeister, Last updated May 15, 2015
Deadline set for for customers to request withdrawals
A statement posted on behalf of Metro Play Ltd and 666BET by the UK Gambling Commission informs customers that they may now request withdrawals following a partnership with payment processor Skrill (see previous InfoPowa report).
The statement said all withdrawal requests made since the company's websites were reinstated are being processed but require manual approval so may take longer than the usual three to five day period.
Customers are urged to effect withdrawal requests by a final deadline of . Refunds, however, will continue to be effected after this date.
Customers must activate a Skrill account to have their funds returned but are not required to make the usual deposit to activate the account.
The full statement can be read at: http://www.gamblingcommission.gov.uk/pdf/Metroplay-statement-120515.pdf
The UK Gambling Commission emphasised that it could not guarantee the accuracy of the statement while Metro Play said it was unable to respond to customer queries as its skeleton staff were focusing on processing requested withdrawals.
Online Casino News Courtesy of Infopowa
The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophotography.
bryan@casinomeister.com
Top 5 casinos
