What happened to the Rushmore Group?

[rockydyke]

I just noticed that the Rushmore Group (Rushmore,Cherry Red & Slots Oasis) are no longer on the accredited list or in the rogue pit. What happened to them?

 

[secret2]

Yeah, I would like to know where Louise is? Is she still with the Rushmore group?

 

[Pinababy69]

The final straw was a botched fraud investigation that took months to complete. There were other recurring issues as well ie. long payment delays, and most important, a history of non communication with Bryan on certain issues.

Threads for reference:

Post #154 and on:

https://www.casinomeister.com/forum...er-blog-its-new-improved-old-fashioned.28975/

And Bryan's announcement re: Rushmore....

https://www.casinomeister.com/forums/threads/rushmore-removed-from-the-accredited-section.38343/

EDIT: This is NOT directed at the OP or Secret2...but I was just curious if, when people log onto the forum...if they read any other section besides Online Casinos? For example, does anyone ever read Forum Announcements, the Casino Industry Discussion forum or either of the Complaints forums? I know if time is limited, Online Casinos is the busiest forum and the one that most would read most frequently. But sort of wondering how many people spend any time looking through the other forums, or the main site itself?

 

[silcnlayc]

Pinababy69: EDIT: This is NOT directed at the OP or Secret2...but I was just curious if, when people log onto the forum...if they read any other section besides Online Casinos? For example, does anyone ever read Forum Announcements, the Casino Industry Discussion forum or either of the Complaints forums? I know if time is limited, Online Casinos is the busiest forum and the one that most would read most frequently. But sort of wondering how many people spend any time looking through the other forums, or the main site itself?

Uh huh...I do... Some great stuff to be found around here..It is like a treasure hunt sometimes...I awlays find a nice little nugget of information that I did not know or wasn't aware of.....now, back to the hunt!

.

 

[funeral979]

I admit when I first pull up CM, Online Casinos is the first one I go to...if I have a little extra time I will go thru the bonus and non bonus complaints section.....and if its late nite and the gambling funds are low...and the insomnia kicks in, I will go back and read the Pirate thread or the English Harbor thread.

As as far as the Rushmore group goes....they were my favorite group to play at for the past year...but sadly I closed my accounts there last week. Just got tired of the deteriorating service, and Louise's lack of involvement

 

[Pinababy69]

Thanks for the replies/feedback Silc and Funeral!! It really is something I've always wondered about, especially when duplicate threads get opened on occasion ie. a topic that's NOT posted in Online Casinos, but is posted somewhere else on the forum.

 

[nisosbar]

I look at Online Casinos first, then Screenshots, then America the Beautiful, then maybe the complaints, and whatever else looks to be recently updated.

 

[Westland Bowl]

When I come to the Casinomeister Forum, I just click on New Posts and it brings up all new posts in whatever category since the last time I logged on. I believe it doesn't bring up ALL posts but at least most of them.

 

[jetset]

I do the same, and if you're a daily visitor 'New Posts' really helps to keep up to date across the forum.

The 'subscribed posts' is another useful function in your control panel where you have particular interest areas.

 

[De Beuker]

Same for me, I come here daily, so the NEW POSTS section usually covers it for me.

But this thread was about Rushmore if I remember right?

I have them installed again, just to play the freeroll tourneys.
But I wont deposit there, first they still have the bonusrestrictions for Neteller/Moneybookers, second they still have not fixed the lags.

Before I start playing the tourney I first check in funmode if there are lags, and more often than not I can barely make 5 spins per minute.
When I click SPIN, I expect the first reel to land within a second, maybe 2, but not 15-20.

Thats like watching a painting dry.

There are many complaints on several forums, so I know I'm not the only one but CS keeps telling everyone that there are no problems and everything is working fine.
Dont think so.

 

[footdr]

So it is true they aren't accredited anymore?

Sorry but I have not experienced any problems with support or payouts, so whats up?

 

[Pinababy69]

Sorry but I have not experienced any problems with support or payouts, so whats up?

Did you read my reply to the OP? Or either of the links I provided, one of which is Bryan's post telling everyone why they are not accredited anymore. There's more to accreditation than just support and payouts.

Thanks everyone for the replies on the forum....I should have made some kind of separate poll/thread so as not to derail this topic...sorry!!

Funny, I've never used the "New Posts" feature, lol. I always just start at the top of the forum and work my way down through the different subforums. Screenshots forum I usually only glance through once a week or so. I don't always have the time to read through every forum, so I will end up coming back to it when I do. And I quite often will check the "related threads" at the bottom of each page as I'm reading...great way to get history on similar subjects/casinos.

 

[Novemberlady1]

RUSHMORE GROUP

I have played at Slots Oasis and Cherry red and won at both casinos recently with no problem cashing out or waiting on my money. Are they considered rogue now?

 

[funeral979]

Did you read my reply to the OP? Or either of the links I provided, one of which is Bryan's post telling everyone why they are not accredited anymore. There's more to accreditation than just support and payouts.

Thanks everyone for the replies on the forum....I should have made some kind of separate poll/thread so as not to derail this topic...sorry!!

Funny, I've never used the "New Posts" feature, lol. I always just start at the top of the forum and work my way down through the different subforums. Screenshots forum I usually only glance through once a week or so. I don't always have the time to read through every forum, so I will end up coming back to it when I do. And I quite often will check the "related threads" at the bottom of each page as I'm reading...great way to get history on similar subjects/casinos.

I personally don't care for the latest post feature. Many times a good thread can get dead and buried because some people may not see it as they only browse thru the latest posts.

 

[KasinoKing]

EDIT: This is NOT directed at the OP or Secret2...but I was just curious if, when people log onto the forum...if they read any other section besides Online Casinos?

Guilty as charged!
I always look at "Online Casinos" but often don't bother with the other sections unless I am aware of a particular thread I have interest in.

I had forgotten Bryan removed Rushmore from the accredited list. It's a shame as they were really good about 2 years ago, but obviously they're not bothered about that or they would make a serious effort to get re-instated.
Certainly not rogue though - not many player complaints about them.

KK

 

[rockydyke]

I have played at Slots Oasis and Cherry red and won at both casinos recently with no problem cashing out or waiting on my money. Are they considered rogue now?

I have to agree, have had no problems with Cherry Red withdrawals. Waiting on Slots Oasis but don't think there will be any problems, we'll see. There never was. The lag time on there slots is another story, you just have to catch it at the right time. Don't know why they haven't addressed the problem. I'm sure they have lost tons of players because of that.

 

[hitobito2005]

I find them slow for payments (and support) but never had any big issues with them.

 

[Tengil]

Well they also stole uungys 50k in winnings. They said he played a restricted game (roulette) when nowhere in their terms it was listed as a restricted game.
Sadly the majority of the forum agreed with their decision.

 

[Deeplay]

Well some seem to like the rushmore group which is fine. For me around 2 years ago maybe less I won a 6k RJ on my first visit. It took almost 6 weeks to get paid. Excuse after excuse. Didnt Pab as Louise was around then but to be honest she gave 1 line of bull after the next. I did though get paid - eventually.

Never went back and they have probably lost 1000s in deposits from me. If a casino pays quick e.g 24 hours or less then I will waste my hard earned £$ there. If not then no game. I remember all the Rushmore fans and could not work it out when I was waiting for my payout. I was so glad to see them of the accredited list here.

 

[chayton]

Even after they weren't accredited here, Louise was always around and responded quickly to PMs or posts concerning them - she was always one of the more visible reps here. But I haven't seen a post from her for awhile now.

EDIT: ok I just looked, her last login was 5 days ago but her last post was July 29th when she said she'd be taking 3.5 weeks off, I hadn't noticed it til now. Hope everything's ok with her.

 

[maxd]

Well they also stole uungys 50k in winnings. They said he played a restricted game (roulette) when nowhere in their terms it was listed as a restricted game.

That's a distortion of the truth. Even though you've said more or less the same thing many times, it still ain't true.

For instance, it wasn't just "the forum" that agreed with the casino. The PAB process -- that's me _and_ Bryan -- supported the casino's actions too and were, I dare say, much better informed of that particular player's activities.

This isn't the time or place to resurrect that old business so suffice it to say there's a damn sight more to that case than you've mentioned. Just reminding you in case you'd forgotten.

[/derail]

 

[all4greed]

I play their free tourneys - have a little money won from last Fridays. Not sure the WR, if any but it can sit there and hopefully grow.

 

[De Beuker]

I play their free tourneys - have a little money won from last Fridays. Not sure the WR, if any but it can sit there and hopefully grow.

Congrats with the win!
No WR, its immediately withdrawable if you want.
There's been said alot about Rushmore, but their freeroll tourneys are superb!


Never came close to the topspots, but the plan is to win the tourney coming weekend.

 

[Nifty29]

Well they also stole uungys 50k in winnings. They said he played a restricted game (roulette) when nowhere in their terms it was listed as a restricted game.
Sadly the majority of the forum agreed with their decision.

Geez Spider - let it go.

You were (and are) wrong. Period.

 

[Tengil]

Geez Spider - let it go.

You were (and are) wrong. Period.

Maybe you consider I was wrong.

Fact still is that roulette was not a restricted game. Im pretty sure GRA for example would have ruled in favour of the player, there have been similar cases before.

But then I remembered that you know everything about online gambling.

 

[maxd]

Maybe you consider I was wrong.

I thought I'd made it clear that this was not the place to re-hash that old case again. In any case, he's not alone. You continue to distort the truth of that case for the sake of ... what? Having a cause célèbre?

Here's that situation in the OP's own words (here):

I used a Blackjack and VP bonus code at slotoasis, and won on Roulette. I didnt read the terms, and it was my mistake.

The fact that convenience lead him to change his story later doesn't change the fact that from the get-go he knew he'd screwed up. His case rested solely on his desire that the roulette winnings -- which totally violated the Terms -- should be withdrawn and he should get the rest. A creative interpretation of the Terms seldom yields a supportable case.

 

[Tengil]

I thought I'd made it clear that this was not the place to hash that old case again. In any case, he's not alone. You continue to distort the truth of that case for the sake of ... what? Having a cause célèbre?

Here's that situation in the OP's own words (here):


The fact that convenience lead him to change his story later doesn't change the fact that from the get-go he knew he'd screwed up. His case rested solely on his desire that the roulette winnings -- which totally violated the Terms -- should be withdrawn and he should get the rest. A creative interpretation of the Terms seldom yields a supportable case.

What terms? It didnt count towards wagering requirements but it wasnt a restricted game. Thats the only thing I need to know.

 

[maxd]

What terms? It didnt count towards wagering requirements but it wasnt a restricted game. Thats the only thing I need to know.

Wrong. What you do need to know is that the Terms that were in effect at the time for that bonus specifically stated that the restricted games would be listed in the bonus terms. Roulette, Craps, Baccarat and PaiGow were the listed games, therefore they were the restricted games.

You need to buck up on your knowledge of this case before you make pronouncements about what it was and was not. The bottom line is that the OP in that case tried to claim that the named games were not restricted because of his personal reading of the Terms text, and that was __after__ he admitted that he had not read the Terms and had screwed up. Virtually no one agreed with him then about his creative interpretation of the Terms and neither did we.

That case is done, your objections have been noted, and now it's time to cease with the bogus posts about it, especially in other non-related threads. Please note that Bryan closed the original thread and you need to respect that.

What you are doing is intentionally continuing to post lies and distortions of what that case was and why it was concluded the way it was. That's being a troll and we have Forum Rules applicable to such things.

 

[Tengil]

Wrong. What you do need to know is that the Terms that were in effect at the time for that bonus specifically named Roulette, Craps, Baccarat and PaiGow as being restricted games.

You need to buck up on your knowledge of this case before you make pronouncements about what it was and was not. The bottom line is that the OP in that case tried to build a case out of the claim that the named games were not restricted because of his personal reading of the Terms text. Virtually no one agreed with him and neither did we. That case is done, your objections have been noted, and now it's time to cease with the bullshit posts about it, especially in other non-related threads.

What you are doing is intentionally continuing to post lies and distortions of what that case was and why it was concluded the way it was. That's being a troll and we have Forum Rules applicable to such things.

Their terms when uungy played:
Bets placed in Roulette, Craps, Baccarat, Bingo and Paigow Poker do not fulfill players obligations towards wagering requirements.

Wagering on restricted games does not count towards the fulfillment of the wagering requirements and winnings from rounds played on restricted games before meeting the wagering requirements will be removed at the time of a cash-out request.

Wagering on restricted games may void all winnings won on this promotion.

There were no mentions anywhere what games were restricted. They of course changed the terms after the incident..

 

[Nifty29]

Sorry Max - didnt mean to feed the troll.....

 

[Pinababy69]

What terms? It didnt count towards wagering requirements but it wasnt a restricted game. Thats the only thing I need to know.

Sorry Spider, much as I hate the Rushmore Group and think they should be avoided.....I'm with Max and Nifty on this one.

IIRC, the terms also stated that any winnings from disallowed games would be removed...something like that? His INITIAL winnings came from roulette did they not? Without those winnings, he would not have had the bankroll to continue to play and amass a larger bankroll. Fruit of the poisoned tree, or the like. He even admitted that he "dipped into the roulette winnings" to play further.

Uungy is a well known advantage player (which is fine btw)....but I don't believe for one second, he didn't know exactly what he was doing. Win that one big bet in roulette, then play out the WR on allowed games. Again, nothing wrong with that if it's allowed...but IMO, in this case, it definitely wasn't.

Without even reading so much as one word on any page containing the T&C's, I would never redeem a coupon titled "Blackjack/VP Bonus" and then proceed to play any game BUT, I don't know........blackjack and or VP? Why redeem a blackjack/VP bonus and then play roulette? We all know why.

Sorry Max, just wanted to add my two cents....but won't comment further. As stated, it's old, over and done with IMO.

 

[Tengil]

Ok, my last post on this thread. Roulette was not a restricted game at the time uungy played. So no winnings to remove.

Sorry Max - didnt mean to feed the troll.....

And Im sorry for feeding the toolbox

 

[maxd]

Ok, my last post on this thread.

Insofar as your derail for Uungy, excellent! I hope you won't mind if I hold you to that.

Roulette was not a restricted game at the time uungy played. So no winnings to remove.

And my last word on this (hopefully): wrong. Individual interpretation and selective reading of the rules aside (as in you and Uungy), Roulette was a restricted game so the Terms were applicable, hence our decision on the case.

 

[all4greed]

Congrats with the win!
No WR, its immediately withdrawable if you want.
There's been said alot about Rushmore, but their freeroll tourneys are superb!


Never came close to the topspots, but the plan is to win the tourney coming weekend.

Think it was 44th place ($30). Won another time - around $40 but spent it on other games.

Would have easily been in the top 10 in the bonus (3x) when I hit 3 wilds, the 4th wild came down, popped back up (of course) and the 5th wild hit.

Five wilds would have been sweet. Did that once before on a bonus, screenshot posted awhile back.

 

[Nifty29]

Think it was 44th place ($30). Won another time - around $40 but spent it on other games.

Would have easily been in the top 10 in the bonus (3x) when I hit 3 wilds, the 4th wild came down, popped back up (of course) and the 5th wild hit.

Five wilds would have been sweet. Did that once before on a bonus, screenshot posted awhile back.

Do they still have payment issues, or is everything OK now?

I got a nice bonus offer from them and was giving it some thought. Personally, I have never had a problem with them at all.

 

[stevohhh]

@nifty

I don't think they have payment issues...except that it takes more than 24 hours to payout (like 2 days-ish to pay to QT)

lol I've been super tempted to play that columbus day bonus but now its too late in my mind...in the event of a cashout I can't wait through the weekend

 

[all4greed]

Do they still have payment issues, or is everything OK now?

I got a nice bonus offer from them and was giving it some thought. Personally, I have never had a problem with them at all.

I have no idea if they have any payment issues. Only play the weekly free tourney and haven't won enough to bother with a withdrawal.

 

[cheetahwind]

Last I read from people, most of the payment issues were cleared up, but the new rules caused some issues. Like if you paid in with quicktender, you had to withdraw via quicktender. If you paid in via credit card you had to a take a check or a wire transfer. You couldn't even withdrawal to an eWallet. Which to me with some of the problems with certain foreign checks these days. I really like being able to withdraw into an eWallet. That was my only problem with the new style of rules.
But this supposedly cleared up a lot of the payment issues. The last and only withdrawal I had took almost 4 weeks, and this was via wire transfer. So for now I've crossed them off of my list of playable places. Just because more than likely I'd deposit by credit card, and then have to probably wait a while again. For wire or even worse a check.

 

[sticaz]

trouble login @ rushmore....anyone?

 

[cricket1544]

I cashed out for the first time at Cherry Red last week. I received an e-mail saying it would take 6-10 days for my wire transfer. I received it in 2 days.

My only complaint would be that I wasn't aware that if you deposit with a credit card you can't withdraw to your e-wallet.

 

[AudiManinBoro]

Well I had a great run of luck with rushmore over the weekend taking advantage of their `columbus week` promotion. I have hopefully a nice withdrawal pending, providing they dont try and play funny buggers in any way which im sure they wont with me depositing via neteller.

 

[reda]

let us know how your withdrawl goes as i have quit playing there since they were not accredited anymore. i had played there faithfully every weekend for months before they messed up.

 

[sticaz]

Well I had a great run of luck with rushmore over the weekend taking advantage of their `columbus week` promotion. I have hopefully a nice withdrawal pending, providing they dont try and play funny buggers in any way which im sure they wont with me depositing via neteller.

I hope the same....
They do NOT accept withdraw to QT if u deposit with a cc ..
although Ive used qt in past.!!!!!!!!!!my withdraw is stil pending since friday
They returned it to my balance without any email whatsoever

 

[just play]

I hope the same....
They do NOT accept withdraw to QT if u deposit with a cc ..
although Ive used qt in past.!!!!!!!!!!my withdraw is stil pending since friday
They returned it to my balance without any email whatsoever

So how do they expect you to withdrawal?

Don't they have live chat?

Boy am I glad I haven't played at one of their casinos in a while.

 

[funeral979]

I hope the same....
They do NOT accept withdraw to QT if u deposit with a cc ..
although Ive used qt in past.!!!!!!!!!!my withdraw is stil pending since friday
They returned it to my balance without any email whatsoever

I found out about this the hard way too.

I had made about 10 deposits in the course of two weeks via quicktender. Then I deposited with my Netspend card as my quicktender was empty at the moment. I happened to win on the card deposit...and made my withdrawal as usual. After the 48 hour pending cycle was up I got an email stating I could not withdraw to quicktender as that wasn't my method of deposit....and therefore my withdrawal was returned and I was asked to resubmit my withdrawal and select wire transfer. Boy was I pissed!!

I explained to chat that the majority of my deposits were via quicktender. They wouldn't budge. I asked for an exception as I have been a regular player for 3 years, depositing several times weekly.....and I didn't want to pay the wire fees. Too bad so sad....they wouldn't budge.

Of course I was paid....but their wires take forever.

 

[reda]

let us know how your withdrawl goes as i have quit playing there since they were not accredited anymore. i had played there faithfully every weekend for months before they messed up.

 

[sticaz]

I was forced to use "wire transfer" and pay 25 bux in fees over a cashout of 205.
net 180.
wont be back

 

[cricket1544]

My wire transfer was for $1,434. Cherry Red did not charge me any fees.
My bank charged me $10 .

I think I read somewhere that you get one wire transfer a month with no fee.

I know that they are no longer accredited but I still feel comfortable as Louise is still here and responding to e-mail.

 

[AudiManinBoro]

Cashout request and approved from Rushmore in 28 hours straight to my Neteller account as requested.

Had a great weekends entertaining fun there, loads of bonus and free spins round before cashing out over 25 x my deposit amount.

No hassles here from Rushmore, documents approved straight away. Now if only i can get hit one of their mega nice randoms lol Will defo play again

 

[sticaz]

My wire transfer was for $1,434. Cherry Red did not charge me any fees.
My bank charged me $10 .

I think I read somewhere that you get one wire transfer a month with no fee.

I know that they are no longer accredited but I still feel comfortable as Louise is still here and responding to e-mail.

Mine was under 250 that's why I do pay fees