- Joined
- Jul 11, 2004
- Location
- Planet Earth (I think)
I used a Blackjack and VP bonus code at slotoasis, and won on Roulette. I didnt read the terms, and it was my mistake. I then went to chat and asked them the reason why my withdrawal wasnt being processed, and they explained that I played a restricted game, so the winnings are restricted. I reversed my withdrawal.
I went to the slots, and won over 40K (i dipped into the winnings I made on roulette).
Now here comes the terms
To top it all off, they have removed the winnings now from my account, and I havent even requested a cashout.
Any opinions? I know I played roullette (the winnings were all the balance I had), and I have requested them to remove only "those winning rounds" but why all of it? I think they are completely out of line.
I went to the slots, and won over 40K (i dipped into the winnings I made on roulette).
Now here comes the terms
Wagering on restricted games does not count towards the fulfillment of the wagering requirements and winnings from rounds played on restricted games before meeting the wagering requirements will be removed at the time of a cash-out request.
The first term clearly (in my opinion) is that only from the winning rounds will be removed, nothing more, and only at cashout (doenst sound like the wins on top of that will be cancelled). The second term is really vague, and contradicts the first term altogether.Wagering on restricted games may void all winnings won on this promotion
To top it all off, they have removed the winnings now from my account, and I havent even requested a cashout.
Any opinions? I know I played roullette (the winnings were all the balance I had), and I have requested them to remove only "those winning rounds" but why all of it? I think they are completely out of line.