Comments Welcome Videoslots: Lower RTP for UK, Sweden, Germany & Others

But didn't they just reply to a question about what rtp the games had, and replied that they were set at the highest rtp?
If that was what they said then it can't be seen as marketing, just a reply to a question.

And also, they didn't say they always WILL. At the point that post was made, they almost certainly did use the highest.

If someone can find a post or advert staying that they always WILL then this is different... But I doubt they did that in any official way.
 
And also, they didn't say they always WILL. At the point that post was made, they almost certainly did use the highest.

If someone can find a post or advert staying that they always WILL then this is different... But I doubt they did that in any official way.
Idirect quote in forum: There are a few providers were a casino can choose on what RTP level the slots should be on, but at Videoslots we have always said that we will choose the highest RTP and what is the best for the player.)
not an advert granted, just here as far as I know
 
Be open? Like Videoslots? You see whats wrong with that statement, the whole thread is about them not being open and hiding the changes.



Well in the UK it is wrong, if I read the CAP codes on advertising correctly. The main principle is that advertising should not be misleading. Do I think they should go back and change every post, no, not really (although I'm not sure the ASA would agree with that) but they should have posted in the thread that RTP's previously stated might not be applicable in the countries they have changed in any more.

Do you really think its a coincidence that they stopped posting new game releases just as they changed the RTP? What other reason would there be other than trying to hide it from people?

Of course the ASA won't make them go back and change it. The internet is full of historical stuff... there will be all sorts of factually incorrect information on the internet about all sorts of products because things change.

Posts are dated. Posts are correct at the time of posting. They cannot be reasonably expected to be correct forever, that's just a ridiculous statement to make.
 
Snipped
They are more open compared to other casinos, but that doesn't mean I liked what they did now, or the fact that they did it the way they did.
I don't find them less trustworthy though because i know they do what they feel they have to do to keep the company going.
The changes they have implemented are like using a sledgehammer to crack a walnut though in terms of how much extra profit they are creating for themselves. Below is why I say that.

I suggested that if all that they wished to do was offset the extra costs then they must assume that those costs would be fully covered by the extra revenue created by the reduced RTP garnered already by those providers that have already agreed to impliment the reduced RTP- Just 4.

I then asked if many more providers come on board (there are about 100) it would mean that they would be able to reduce the amount of RTP clipped from 2% for each provider to say .3% as they could afford to dilute the extra cost for each provider.( If most providers agreed to provide a RTP of 2% then the extra profit would very evidently be vast)
The obvious answer is no they could not do that because the providers can not clip the RTP to tailor for an individual casinos requirements.

This leaves me with few questions.

1. Just how much profit will be created if they are able to persuade many other providers to allow them a reduced RTP for their depositors?

2. Will that extra profit be redistributed back to the depositors in some form (Competitions,promotions etc)

3. If it is redistributed how could it be done fairly to reflect that only a few Countries depositors have contributed to generating that extra profit?
 
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I see the points on both sides of the debate here. The long and the short of the matter is that Online Gaming is a massive massive business. Billions are churned through casino coffers on a monthly basis.

Why do we need to be shady about it.... Money, Money... Money!

Many casinos have gone through the shady process of screwing affiliates, adding terms retroactively to void bonus winnings, stalling withdrawals, stealing progressive winnings, closing shop with your earnings, changing RTP on a whim and trying to cloak it and yet some people still believe all is good and well.

I've said it before, this is why communities like these exist. You come on here to market your product, but by no means should you be immune to criticism. It is because of this very forum that we have found cheating scandals, fake games, roguish behavior and a ton of other things.

This is why THIS forum is so respected throughout the community. This forum usually uncovers things that would generally slip by. Why do so many people claim players don't understand slots or try to teach them about how slots work and when an issue like the reduction in RTP pops up, it's a moot point? Surely you would want to educate players on what a fundamental difference it makes to their Bankroll, Playtime and chances of cashing out? Yes, it really is a BIG deal.

In the end Videoslots have changed their entire operation. From down to their reps, to the casinos races, the tournaments they offer, the cashback they offer AND The RTP they offer but are STILL trying to sell it as an improvement.

IMPO, this is what they are about - they intend to mislead their own partners and their own clients in an attempt to pocket more dosh. I get that they want to survive or save money - but I don't like it when they sell you an inferior product packaged as an 'Improved Product'.

Nate
 
VS kinda announced it in the "news feed" on the site, but it seems some countries didn't see it at all and they were also posted on different dates. Nothing was mentioned on here. The article didn't say RTP was going down, but "adjustments" AKA RTP was changed.

The fact that the VS chat "broke" not long after people found out is very telling now. I was giving VS the benefit of the doubt when it first happened because positive is better than being negative all of the time, but since chat is not fixed and they had more than enough time to figure it out, this was done to hide the fact that it happened.
Don't expect chat to be back any time soon as it seems patently obvious that they have had their tech guys adjust it recently to show more positions on the leader board which gives no room for the chat facility
 
Tried not to comment on this, but I’m interested to see where they advertised this?

If it’s a post on Casinomeister by a rep I would argue that really isn’t an advertisement and may not fall under the rules you quote (if so we all need to be careful!) - if their advertising ‘above the line’ mentions this then it could be interesting.

Mark

This part makes it pretty clear that it doesn't have to be an advert:

"All types of communications that promote goods or services are covered by the Act. This includes advertisements, a notice in a shop or even a claim made by a sales assistant about a product or service."

It's enough that a sales assistant makes a claim about a product/service. So when a representative of their company makes a false claim about their services (using the highest RTP) while then secretly switching to the lowest RTP in order to trick customers into gambling with low RTP while being under the impression that they're gambling with the high RTP promised by their representatives, they break the law. The law on this made it impossible to misinterpret with loop holes the way you're trying to.
 
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I see the points on both sides of the debate here. The long and the short of the matter is that Online Gaming is a massive massive business. Billions are churned through casino coffers on a monthly basis.

Why do we need to be shady about it.... Money, Money... Money!

Many casinos have gone through the shady process of screwing affiliates, adding terms retroactively to void bonus winnings, stalling withdrawals, stealing progressive winnings, closing shop with your earnings, changing RTP on a whim and trying to cloak it and yet some people still believe all is good and well.

I've said it before, this is why communities like these exist. You come on here to market your product, but by no means should you be immune to criticism. It is because of this very forum that we have found cheating scandals, fake games, roguish behavior and a ton of other things.

This is why THIS forum is so respected throughout the community. This forum usually uncovers things that would generally slip by. Why do so many people claim players don't understand slots or try to teach them about how slots work and when an issue like the reduction in RTP pops up, it's a moot point? Surely you would want to educate players on what a fundamental difference it makes to their Bankroll, Playtime and chances of cashing out? Yes, it really is a BIG deal.

In the end Videoslots have changed their entire operation. From down to their reps, to the casinos races, the tournaments they offer, the cashback they offer AND The RTP they offer but are STILL trying to sell it as an improvement.

IMPO, this is what they are about - they intend to mislead their own partners and their own clients in an attempt to pocket more dosh. I get that they want to survive or save money - but I don't like it when they sell you an inferior product packaged as an 'Improved Product'.

Nate
This ^^^
 
Videoslots have misshandled this very badly! :mad:

They should have let all their members know about the big cut in the RTP (from 96% to 94%) in emails and thru other channels (CM and other big gambling forums).
Instead they just make a small note in the news section on their website that not many reads (couse its hidden away) and hope that no1 will notice. :what:

They also kill the chat (so the word will spread slower?) in the battles and that sux! :axeman:

I count it to 272 slots with lowered RTP. :eek2: :eek:
Among them several good games sadly. :(

Like every1 else (most?) in here i will just play those games in some other casino instead.

Its a sad day when VS fools their members... :(
 
Of course the ASA won't make them go back and change it. The internet is full of historical stuff... there will be all sorts of factually incorrect information on the internet about all sorts of products because things change.

Posts are dated. Posts are correct at the time of posting. They cannot be reasonably expected to be correct forever, that's just a ridiculous statement to make.

And yet just over a year ago all affiliates for all UKGC licensed casinos were told to do exactly that as the ASA clamped down and new guidelines were issued. If I were promoting Videoslots and left adverts up from 18 months ago that were factually incorrect or didn't comply with the act, I would have my account closed if I refused to go back and change them. It's not the same as advertising a TV from Currys, there are specific rules there for gambling which include this.

A specific example, Bet365 told me I had to go back and add '18+, T&C's apply, begambleaware' to any post on my forum mentioning them and containing a signup link or an offer. I was also told that I had to correct any sign up offer that didn't reflect the current offer. It was made very clear if I missed any I would have my account closed.
 
1. It depends on your attitude to your customers.
2. Whether the business in question considers it preferable to be up-front about it, or lets the customers find out themselves, creating a 16-pages and counting thread.
3. A least in the UK your bottle of Frijj has to tell you clearly on the label - it appears that in many countries they don't have to tell you anything at all - as a few have already pointed out here the game rules don't even show the RTP.

As far as that analogy goes - imagine it didn't tell you on the label, you drank the whole bottle and then found the amount printed on the inside of the bottom of it, visible when you held it up to the light. :thumbsup:
Lol and not only that , when we see the new Frijj bottle we think hmm this seems smaller than normal... like chocolate bars have been shrinking for years and we know it because we can see it . How the fk are we supposed to know the rtp on a game has been lowered ? It looks exactly the same . Any session you can run at 50% or lower rtp anyway so you couldn't tell from playing in the short term at least . Ok , I am not in the habit of checking the help files EVERY time I play a game which Ive probably played a thousand times just in case the rtp has been suddenly lowered :eek:
Yes it's difficult for a casino to advertise rtp has been lowered but as a customer I think there should be a popup when you open the game telling you the rtp has been changed . There must be some laws around customer expectancy where you can't suddenly diminish a product that consumers are used to without adequate notification (no that doesn't mean including the info in some vague email that half the customers like me don't even receive) . Mind you the casinos seem to just do what they want pretty much , it's a joke
 
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This thread goes to prove a "damned if you do, damned if you don't" experience. :p What incentive does any casino have when they try to be upfront with something so internal as RTP settings and then get raked over the coals during the process? In a matter of a couple of days, this thread went from a legit and interesting inquiry that Nate made about the RTP changes (why and who else), but it devolved into accusations of scandalous and immoral Videoslots behavior. Really? :what: Please hear me out.

I'm an oldtimer, and back in the day RTP settings were something that was rarely if ever posted or revealed in any way shape or form. As both players and industry folk, we used the land based casinos in Vegas as benchmarks i.e. "how did Vegas do it?" Try this - go to any Vegas casino and ask the floor manager for the RTPs for their games, and they will probably tell you to take a hike. I know - I've asked :p

So for the first ten years or so RTP settings were rarely published: RTG disclosed theirs through Casinomeister, Wagerworks published theirs online, and Microgaming kept theirs as a trade secret. As gamblers, we just kept to the adage "Know when to fold 'em. Know when to cash out." F*&% the RTP - you're going to lose anyway. Bail out when you win big because it will soon disappear.

Now with the new generation of gamblers, RTP is crucial for them because this will tell you which games are the losers and which are the winners. :rolleyes: You should have been playing in the early 2000s. :p

Sorry, I am just trying to put this into perspective. We have two generations of online gamblers here. :D

Videoslots has always been transparent. When they first launched, they were the only casino that I can think of that published the RTP for ALL games - to include Microgaming. This was truly notable and praiseworthy, but it didn't stop seasoned players from playing at their competitors - knowing that the RTP was a mystery to them - as is now. This did not seem to bother anyone.

Fast forward to now: we have a regulated environment that is squeezing these casinos dry. You can forget getting "too good to be true" bonuses anymore unless you're playing in the grey jurisdictions that don't have the fees or penalties that the UKGC or even what Malta has. So you as a player are going to find these casinos to be a bit tighter. Decreasing the RTP is one way they can balance out their fees and promotions.

I am not trying to come across as an apologist but a realist. Those days of awesome bonusing are over. Take a look at here - Casinomeister. In the past four months, out of about 79 Accredited Casinos we have had about four special promotions from these casinos this year. The writing is on the wall folks.

And yeah, you ought to thank Videoslots for giving you a heads up that they were changing their RTPs for certain countries. From what I read it was a change of 1% (?), please correct me if I am wrong. How many casinos do you think may or may not be doing this - or have already without being upfront about it? Videoslots explained what they were doing - and this is a scam?? :what:

And their chat is shut down - so what? I'd probably shut it down too if I had made a statement about the change, and folks were jumping down my throat about it. If they said that they always had the highest RTP - well, that's great. You can tell your grandkids about that. Back in my day...

There are loads of great comments in this thread concerning casino math and RTP. Let us not be overly judgemental and lose sight of what this forum is all about - providing information that allows you to make smart decisions for yourself.

If you don't like Videoslots - don't play there/don't advertise for them. But don't harass them in this forum. You/we are better than this.
 
...

It has been rumored that the RTG sites of CasinoMax / Roaring21, etc... first used an RTP setting of 95%, but then dropped it to 91% as when that group used to be part of Club World, they used the 91% RTP as well. Granted on those slots since regulations is lax, there is no RTP mentioned anywhere...
Paranoia will destroy ya. :p

From the casino: our RTP (rounded down) is 94% based on the last 12 months.

They will be posting this on their sites shortly.
 
Well, indeed the proof is in the pudding as far as bonuses go. Parachute bonuses with small multiples of conversion i.e. 2xB, 5x or 10xB or alternatively capped conversions at say 500 or 1k are now common. Even those are becoming less common as more and more casinos are changing to cash-back type structures and I'd say at least 50% of the UK-facing casino affs that have contacted me recently with requests for me to join their programmes aren't even offering match bonuses now, but cashback. That's always been my preference anyway, but I know most still like a good ol' bonus!

As for VS, they could have handled it better but their history is good. Making slots over-bet proof when under bonuses, races and not sponsoring crap soccer teams but putting money back in to make the player experience better. Yes, they've had to make a £1m 'donation' to the UKGC but it's taxes and costs ultimately. Another thing worth considering is that by not being very generous to affiliates, lower costs can be passed on to the player benefits which they always did well - the awards are proof.

Back at the start of last month you will all have noticed the VS affiliates took another hiding, so it's not just the players but cost-cutting across the board. It's hard to accept some of your favourite slots will now give you a third less play time on average but you can avoid them. It's not going to get any better either with a queue of countries now getting their own licensing sorted out like Holland and Norway, Sweden just recently.

I don't think VS are going to be the last to do this, so hopefully (or not!) we will have other casinos to compare VS's actions to - will the next ones to action this reduction tell us more openly than VS, or not at all?

It's not impossible a financial strategy is in place to improve the books, in mind for a sale of the business. We saw that before with another big-name casino on here, after all. And NO! that's just a thought of mine based on previous events. It has no factual basis.

As for Book Of Dead, 94.25% down from 96.21% sucks, big time. I bet though, that Kunjuice wished he'd played Videoslots' 94.25% Book Of Dead as opposed to rogue shithole Osiris's at 96.21% and been 100k better off.
 
It's not the fact that they lowered the RTP, it's the fact that they claim to always use the highest RTP and then lowered it without telling anybody. Somebody on here found it by accident. Then articles turn up in their news feed on different dates (7th of February for Swedish/German/Austrian players, 18th of February for English/Irish). Let's say they actually did publish the articles on those dates and everybody just missed them, then they still kept their UK/Ireland players in the dark about it for nearly 2 weeks.

If a newly started casino refused to tell the RTP on any of their slots while not having their representatives go around making claims that they use the highest RTP possible, nobody would care, people just wouldn't play there. It's VideoSlots specifically claiming to always use the highest RTP and then lowering it in secret that people find upsetting, because it's breaking the law.

Also, it's reduced by ~2 percentages. An example: Book of Dead standard RTP house edge: 3.79%. Book of Dead low-RTP house edge: 5.75. That's a ~52% increased house edge. Pretty huge.
 
If you don't like Videoslots - don't play there/don't advertise for them. But don't harass them in this forum. You/we are better than this.

Quote snipped, but just wanted to applaud the whole post.

As a relative newbie to online slots, and definitely pretty new to this forum, I am/was pretty shocked by a lot of responses on this thread and the other VS ones.

Knowing about the RTP change has been helpful, but all that'll come from it, for me, is that I might not play a few games quite so much. I don't understand the raging by some.

Back to the arguments!
 
Ok - just a question to perhaps calm the masses - where and when was the last time they claimed to use the highest RTP? On their website?

I am Googling this/these terms and I'm not coming up with anything.
 
Ok - just a question to perhaps calm the masses - where and when was the last time they claimed to use the highest RTP? On their website?
I've personally never seen it on their website; only Dan and Team VS here assuring members they always use the highest rtp option - i think the last time I saw this was last quarter 2018
 
I still haven't been able to clearly see a huge difference in my gameplay after now inspired by this topic, made few small deposits to VS. Of course, it's mathematical fact that lower RTP make games pay out less in total but as i guess most of the players, i don't really bother to check RTP and and find where is highest in Book of Dead and play there instead of place where i been playing and been happy with overall experience, payments, support, site no lagging etc...

If casinos introduce too much disadvantages to players, they probably then don't get them anymore, as business, they probably try find where is border that players still keep coming back and they make much profit as possible. Unfortunately we don't see such a bonuses like 10 years ago anymore :(
 
Ok - just a question to perhaps calm the masses - where and when was the last time they claimed to use the highest RTP? On their website?

I am Googling this/these terms and I'm not coming up with anything.

One to one answers where the question has been raised in their VS thread I've seen numerous times over my life's membership here, I imagine an equal number were discussed also via PM's

"We always offer the highest RTP where a selection is available" I've read a good few times, most recent, estimated guess about 5-6 month's ago, so yeah nothing really recently but a commonly seen statement.

I think the closing of chat and much more so the discontinued posting of new releases in not a great move. Gamblers are and always will be gamblers, IMO best to weather the brief storm and avoid potentially this thread altogether or at least the "bashing" posts.

VS has and always will have a lot more positives than these recent "survival" negatives and in a month or so's time all of this will be forgotten.

Just my 2c :thumbsup:
 
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too many postes to go back through but theres a team vs 2018 as well
I think you are referring to this post!!

Videoslots - Newly Accredited

I guess I'm just brilliant with the CM search functions :p

P.S. BOTH the posts I have linked to were true at the time posted, so Dan never said anything untoward. He's left them anyway as you know.
 
I still haven't been able to clearly see a huge difference in my gameplay after now inspired by this topic, made few small deposits to VS. Of course, it's mathematical fact that lower RTP make games pay out less in total but as i guess most of the players, i don't really bother to check RTP and and find where is highest in Book of Dead and play there instead of place where i been playing and been happy with overall experience, payments, support, site no lagging etc...

If casinos introduce too much disadvantages to players, they probably then don't get them anymore, as business, they probably try find where is border that players still keep coming back and they make much profit as possible. Unfortunately we don't see such a bonuses like 10 years ago anymore :(

...and if you still is in Malta it's because they haven't changed yours :)
 
I think you are referring to this post!!

Videoslots - Newly Accredited

I guess I'm just brilliant with the CM search functions :p

P.S. BOTH the posts I have linked to were true at the time posted, so Dan never said anything untoward. He's left them anyway as you know.
nope, already highlighted that one a couple pages back - cheers though :)
edit - actually my bad, thats a another by Dan
though there's one from Team VS i cam eacross the other day.
None say forever will as trance mentioned, just at that point in time, always do (as far as ive found)
 
But that was what they always had said, not that they always will say, or do. I wish they would though.
Yes, that's what I said further down when I found the other link - they were correct at the time posted.
 
This thread goes to prove a "damned if you do, damned if you don't" experience. :p What incentive does any casino have when they try to be upfront with something so internal as RTP settings and then get raked over the coals during the process? In a matter of a couple of days, this thread went from a legit and interesting inquiry that Nate made about the RTP changes (why and who else), but it devolved into accusations of scandalous and immoral Videoslots behavior. Really? :what: Please hear me out.

I'm an oldtimer, and back in the day RTP settings were something that was rarely if ever posted or revealed in any way shape or form. As both players and industry folk, we used the land based casinos in Vegas as benchmarks i.e. "how did Vegas do it?" Try this - go to any Vegas casino and ask the floor manager for the RTPs for their games, and they will probably tell you to take a hike. I know - I've asked :p

So for the first ten years or so RTP settings were rarely published: RTG disclosed theirs through Casinomeister, Wagerworks published theirs online, and Microgaming kept theirs as a trade secret. As gamblers, we just kept to the adage "Know when to fold 'em. Know when to cash out." F*&% the RTP - you're going to lose anyway. Bail out when you win big because it will soon disappear.

Now with the new generation of gamblers, RTP is crucial for them because this will tell you which games are the losers and which are the winners. :rolleyes: You should have been playing in the early 2000s. :p

Sorry, I am just trying to put this into perspective. We have two generations of online gamblers here. :D

Videoslots has always been transparent. When they first launched, they were the only casino that I can think of that published the RTP for ALL games - to include Microgaming. This was truly notable and praiseworthy, but it didn't stop seasoned players from playing at their competitors - knowing that the RTP was a mystery to them - as is now. This did not seem to bother anyone.

Fast forward to now: we have a regulated environment that is squeezing these casinos dry. You can forget getting "too good to be true" bonuses anymore unless you're playing in the grey jurisdictions that don't have the fees or penalties that the UKGC or even what Malta has. So you as a player are going to find these casinos to be a bit tighter. Decreasing the RTP is one way they can balance out their fees and promotions.

I am not trying to come across as an apologist but a realist. Those days of awesome bonusing are over. Take a look at here - Casinomeister. In the past four months, out of about 79 Accredited Casinos we have had about four special promotions from these casinos this year. The writing is on the wall folks.

And yeah, you ought to thank Videoslots for giving you a heads up that they were changing their RTPs for certain countries. From what I read it was a change of 1% (?), please correct me if I am wrong. How many casinos do you think may or may not be doing this - or have already without being upfront about it? Videoslots explained what they were doing - and this is a scam?? :what:

And their chat is shut down - so what? I'd probably shut it down too if I had made a statement about the change, and folks were jumping down my throat about it. If they said that they always had the highest RTP - well, that's great. You can tell your grandkids about that. Back in my day...

There are loads of great comments in this thread concerning casino math and RTP. Let us not be overly judgemental and lose sight of what this forum is all about - providing information that allows you to make smart decisions for yourself.

If you don't like Videoslots - don't play there/don't advertise for them. But don't harass them in this forum. You/we are better than this.

I respect your argument, however:

Videoslots is not as transparent as you make them out to be. This was done maliciously with the intent of cloaking their changes. Yes they posted a small snippet of this but actions thereafter made their ultimate intention known. Let as little people as possible know.

They did the same to affiliates - retroactively adding fees and hiding our stats from us. They claimed to do it in the name of transparency, but again, it was just another big fat lie - all in the name of adding these fees in the sly.

I know this has nothing to do with affiliates, but it is important to get the history behind their methods.

To be fair Bryan, this is not Vegas nor is it 2000. Times have changed and players need to be more vigilant than they did in 2003. This is what YOUR forum is about. Advocating FAIR Play. This forum loves transparency, but then there would be a different argument if this was announced.

You state that this forum also provides information which allows players to make smart decisions for themselves - the irony about that is that if this thread or other members hadn't raised it we would have failed in doing that.

In closing, the 'if you don't like it, don't play or promote them' is encouraging them to be evasive and not answer simple questions put forward by the membership here - that is not cool.

Afterall it was this very membership who put them on the pedestal they now disrespect us from.

Nate
 
just because it was asked, aside from the one I mentioned by Dan some time back (and quoted a few pages back) and dunover's by Dan, this is the only other instance i recall in recent memory
Videoslots - Newly Accredited

anyway, as I also mentioned earlier - i dont think VS has any obligation to mention rtp changes, just only that it may be poor form to not do so
 
But they did announce it. Quietly, but it’s there, in the same place they put their promotional stuff. If you don’t read that, your choice. If you didn’t notice any change in gameplay before this thread, it’s impact is clearly minimal.

They’re a business and they don’t owe us anything. If it’s the choice between a bit less playtime and them not being financially viable in the long term, or pulling out of markets to leave them to providers who offer a genuinely poorer overall experience, which is preferable?

And then there’s that there are other providers who are often just as good. So you can go to them if you like. Consumer choice and all that.
 
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I respect your argument, however:


Nate

I agree VS should handled this better,
but can you name one casino that makes a huge announcement when they make negative change?
Such as
"We are announcing pending period" or "We are announcing the change of wagering requirement, it's 50x now from 30x."
We always find out those changes by another player's post, not by the Casino rep.

You mentioned VS is not answering the member's question. Actually they have answered a few questions on VS thread, not in this thread, if you think that's not enough I can respect your opinion, but if you go through all the posts here on CM, there are hundreds of questions that was not answered by casino reps here include casinos with high ratings.

VS has a few cons and some of changes they made recently is not really favourable for sure, but when it comes about communication with members and players, I don't think any casino can match VS.
 
Would be interesting to know is there how big difference in deals between providers and casinos if you choose higher/lover RTP (not expecting anybody to comment business secrets as all have their own deals, for sure you have more power to negotiate if you have multiple brands and loads of players vs you are just one new site with very few players to start with).

Lower RTP makes more money but how that is shared, is fixed starting fee lower if RTP is and revenue share bigger or how these go. Just thinking myself and try to figure out some math :)
 
I love Videoslots but this was a sneaky action and it is not appreciated by myself.
Personally I am doing fine at VS and also I never or hardly play IGT, Red Tiger, Pragmatic as I simply do not like their slots.
PnG however I play a lot.
They are already quite challenging as it is so to lower the RTP on those slots or offer a lower RTP version is not nice.

That said BoD still shows as 96.21% while I live in Ireland.
How is that Videoslots?

262abl2.jpg
 
I love Videoslots but this was a sneaky action and it is not appreciated by myself.
Personally I am doing fine at VS and also I never or hardly play IGT, Red Tiger, Pragmatic as I simply do not like their slots.
PnG however I play a lot.
They are already quite challenging as it is so to lower the RTP on those slots or offer a lower RTP version is not nice.

That said BoD still shows as 96.21% while I live in Ireland.
How is that Videoslots?

262abl2.jpg

Just be happy they haven't changed it for you guys yet. Don't remind them. You better check each time you want to play though but what you see should be correct.

Also I just read that chat is back now, and it's now possible to close it if you don't want to read the gossip :)
 
I agree VS should handled this better,
but can you name one casino that makes a huge announcement when they make negative change?
Such as
"We are announcing pending period" or "We are announcing the change of wagering requirement, it's 50x now from 30x."
We always find out those changes by another player's post, not by the Casino rep.

You mentioned VS is not answering the member's question. Actually they have answered a few questions on VS thread, not in this thread, if you think that's not enough I can respect your opinion, but if you go through all the posts here on CM, there are hundreds of questions that was not answered by casino reps here include casinos with high ratings.

VS has a few cons and some of changes they made recently is not really favourable for sure, but when it comes about communication with members and players, I don't think any casino can match VS.

Castielle :D:D

And therein lies the point - should have handled better.

I'd assume some people agree and others not on the points raised in this thread.

What I cannot understand is that this is an informational portal - we come here to be educated and choose casinos that are held to a higher standard than others - being Accredited. We dont expect them to behave and do things secretly, especially when it affects your wallet.

As for people pointing out that it was mentioned and if we didnt read it - tough luck... I actually find that quite amusing...

If something like a maximum cashout were to be added to their terms, then, would the same rules for letting players know still apply? Could they just post it in the news section or update the terms?.. NOBODY would advocate it... how is this different?

I've said my piece. I can't reiterate the point anymore.

Nate
 
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Checking loads of RTP's now on Videoslots and Gorilla Go Wilder from NYX states following:

The Theoretical Return to Player (RTP) is 93.05 - 97.04%
Ehm, that doesn't really say which RTP this game is running at VS either.
Bit off topic as NYX should not be affected?
 
Before long we'll be told all games are roughly between 88- 96%

Or have it displayed in unreadable small print in the deepest depths of the Help files

Or have RTP whatever you want it to be, based on feelings :D
 
Having read through this thread many times, I agree on each of @Nate posts. If a rep from VideoSlots had posted on this thread of the change, there wouldn't have been all this upset IMO.

Since I joined VideoSlots, I was depositing £250 a day, but since this thread started I have deposited nothing. I find it very hard playing my favourite slots from PnG with the reduced RTP.
 
So after Bryan has given his take as well as others since I last posted it seems to me that we are left with a choice of continuing to trust and play at Videoslots or not. It may be the case that other casinos will follow suit in reducing RTP's and if so how they will go about it. It is true that Videoslots have been given a good kicking recently in here. I have said all I wish to say about recent events and I am prepared to give it a rest now on this subject and while avoiding those reduced RTP slots I will continue to play there.
Videoslots really owe me nothing.
 
One final from me too, and I believe others have mentioned it but it can always be repeated.

I have never seen VS or any other casino in here having announced any change for the worse ever, except for 32Red when they told us they would stop paying out on weekends. We're still angry about that :)
VS didn't tell us about all the other changes they have made the last few months. It was discovered and asked about from us, and they responded telling us they had been forced to cut down. Then why tell about this change?
We were sad about it but we accepted it. I still hope they will change their mind about at least PNG games and cut something else, but if not I simply will go somewhere else to play them.
I can't keep on being angry at them though. It won't help.
 
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Castielle :D:D
If something like a maximum cashout were to be added to their terms, then, would the same rules for letting players know still apply? Could they just post it in the news section or update the terms?.. NOBODY would advocate it... how is this different?

I'd guess that something like that would be a major change to their terms, rather than a tweak to a game's payout likelihood.
 

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