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Unibet merger with stan james

Discussion in 'Online Casinos' started by Buffalo Bill, Mar 2, 2018.

    Mar 2, 2018
  1. Buffalo Bill

    Buffalo Bill Newbie member

    Occupation:
    coachbuilder
    Location:
    uk
    Tried to access my Unibet account tonight only to find it locked. When onto live support to be told that since the merger with Stan James and the fact that i had a self exclusion request there in 2015, my account will be locked until 2020. I also asked if this would affect my Maria Casino account and he said that it would also be locked. Just a heads up to others to check status of accounts before depositing because i can still log into Mario casino but don't know if i would have had trouble depositing or withdrawing from there.
     
    KasinoKing and Mouche12 like this.
  2. Mar 2, 2018
  3. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I asked if, apart from the transfer of personal details, withdrawals would still function the same now that Unibet owns Stan James.

    The very helpful answer I received was that my log in details would be the same :confused:

    Needless to say, I shan't be taking the plunge with Unibet as I cannot be arsed to re-verify for no reason, especially with all this SoW BS doing the rounds too :cool:
     
  4. Mar 2, 2018
  5. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I'm not sure, but I don't think they are allowed to transfer any of those details.

    I would actually be more furious if anyone could buy my documents. That wouldn't be very secure if you think a bout it.
     
    Supababe, sassa and goatwack like this.
  6. Mar 2, 2018
  7. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Here is a butchered transcript I dug out from the depths of my junk folder. It was about the verification thing. Names have been altered to protect their identity: :p

    Dear So-and-so,
    Thank you for your recent email.
    No, you won't need to do that, your account will just be transferred over with all the same log in details.
    Please do not hesitate to contact me if I can be of any further assistance.
    Kind regards,

    Person

    This would lead me to believe I needn't worry about any verification lark. I'm not going to bother finding out though....I think we all know what would happen come cash-out time :cool:
     
    Deleted member 37551 and Tirilej like this.
  8. Mar 4, 2018
  9. purpletin

    purpletin Experienced Member

    Occupation:
    Ghost
    Location:
    Southampton
    I had a SJ account as well as an old Unibet account that I havent used for years. Tried to login to Unibet using SJ details and account is locked :confused: Tried to login using old Unibet details and that account locked too. Emailed support to ask what's happening and have had no response for 3 days. They obviously don't need existing customers. Think I will give them a miss in future.
     
    goatwack likes this.
  10. Mar 4, 2018
  11. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Self exclude from one casino= 5 more down the road. I think casinos should have a cool down period as to an all out exclusion.
     
    goatwack and sassa like this.
  12. Mar 4, 2018
  13. sassa

    sassa Experienced Member

    Location:
    Norway
    Do you have an account at Bingo.com and Igame? They are also own by unibet.
     
  14. Mar 4, 2018
  15. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    So this the Kindred group, apparently at last count they own: 32Red, Bingo.com, Bohemia Casino, Casinohuone, iGame, Kolikopelit, Maria, Roxy Palace, Storspiller, VladCaasino, Unibet and now Stan James. Is there no end to their megalomania :cool:
     
    boulder, KasinoKing and sassa like this.
  16. Mar 5, 2018
  17. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    I had no idea they also own 32red. I guess they also own all 32red plc casinos or do they? These include Dash, Goldenlounge, Nedbet and a few others not mentioned above....
     
  18. Mar 5, 2018
  19. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I'm bloody confused myself :laugh:

    I should think every subsidiary of 32Red just falls under their ownership too. Maybe Nedbet etc will cease to be entirely. Who knows :cool:
     
  20. Mar 5, 2018
  21. dobbul

    dobbul Experienced Member MM

    Occupation:
    Nurse
    Location:
    Greenock, Scotland. UK
    Total f*** up of mega proportions. I played fairly regularly at Stan James Casino, couldn't log in to Unibet. Again, 3 days for email response then email today saying fixed - No, having to use Unibet Casino username (never played there really) and apparently 50 free spins on Twin Spin Deluxe I've heard a lot of players received for migration denied by Live Chat and zero offers under bonuses. Can't see me returning in a hurry tbh. Poor show Unibet
     
  22. Mar 5, 2018
  23. sassa

    sassa Experienced Member

    Location:
    Norway
    You probably have some spins on the Asgardian Stone's wheel at least
     
  24. Mar 5, 2018
  25. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    They just recently announced they are closing 4 of their brands - we will only be left with 32Red & Roxy Palace.

    KK
     
    goatwack likes this.
  26. Mar 5, 2018
  27. richie1913

    richie1913 Experienced Member

    Occupation:
    dj
    Location:
    Carlisle, Cumbria, United Kingdom
    I played mostly with stan james and also had a account with unibet that i have never deposited with.

    I logged into unibet yesterday using my unibet log in details as my stanjames one would not work and was given 50 spins on twin spin deluxe spin value 50p.

    I was hoping to test the withdrawl to see if i would still be verified but i only won 17 pound and promptly lost it all.

    Might try a deposit to see what happens as i still have the 100 percent deposit bonus to try.
     
    goatwack likes this.
  28. Mar 5, 2018
  29. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Yeah, I'd been wondering the same thing in regards to withdrawing. I'd like to hope so, but I wouldn't bet on it, so to speak :cool:
     
  30. Mar 5, 2018
  31. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    The decision is final on my account :)

    Permanently self excluded from Unibet because I self excluded myself from Stan James, when they had nothing to do with Stan James YEEEARS ago.

    Oh well :) That's three casinos down... Never really played at these sites anyway, free spins saviours.
     
  32. Mar 5, 2018
  33. Vibroverb

    Vibroverb Experienced Member

    Location:
    Europe
    it's easier for them to make it final, than to look for a fix for something as complicated. Had they not, you could have probably messed with them if you wanted to. I'm sure they took a look at your ltv before making their decision. Just because all Casinos say they value all their customers, doesn't mean any of them do.

    I haven't bothered to check if my account there is still active, haven't logged into the site since 2015
     
    DANB9191 likes this.
  34. Mar 5, 2018
  35. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    I refused to play with Unibet because they refused my ID, I totally understand that they want photo ID and now that I have it... This happens :) I made a deposit on Maria, Unibet and Bingo.com then I gave up after the ID situation.

    But Stan James had nothing to do with Unibet (Unless Unibet has been Stan James all along ?) To me, they were totally different sites ??

    I do remember Unibet stamping their logo on Stan James a year or so ago. I asked for my account to be reopened after the Unibet takeover and they refused it... So I asked if my Unibet account would be closed and they said they're the same company but each site runs differently and that my Unibet account would remain open........ :eek: Yeah ?

    Very unfair if you don't ask me :) But if they don't want me, who cares ?? There's thousands of casinos !! They just couldn't see past the self exclusion, that wasn't connected to Unibet in any way.. And let me become a depositing player (With fresh ID of course)
     
  36. Mar 5, 2018
  37. Vibroverb

    Vibroverb Experienced Member

    Location:
    Europe
    The reason Unibet bought Stanjames was that Unibet wasn't happy with their UK share, and felt that the Unibet brand was too swedish for the UK players to prefer their Casinos so the management felt buying a british online casino that wasn't doing so well will get them these UK players, as will 32Red.
    Anybody could play the same stuff at Unibet but Unibet has a brand name to follow and the UK team couldn't do whatever they wanted to without approval, whereas with Stanjames and 32Red they can do anything they want, as it doesn't affect the good name of Unibet. I wouldn't be surprised if in the end, they close down Stanjames and 32red and transfer you all over to the mothership, aka Unibet
     
  38. Mar 5, 2018
  39. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I don't think anyone's in a hurry to jump onto their brand after they way in which they discarded UK players as lepers. They have bought UK player databases but they can't buy loyalty.
    If anything, their incorporating Stan James & 32Red into the hive puts me off them even further. They've left UK players less choice.....and 32Red will be a puppet, simply for their brand name.....
     

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