I think it is just Casumo tbh, how many other casinos have you had the same level of scrutiny from? I've seen loads of people complaining about the same thing, and by far the most intrusive have been Casumo.
FWIW the UK bookies do do SOW, and have been long before the recent 'changes', but it is almost always for AML rather than affordability, mainly because, as you say, they can do limited affordability checks by way of credit checks.
Now you'll laugh at the latest hoops I've been asked to jump through - affordability!
This has occurred since my last post in this thread.
Despite showing I have no mortgage, and the account has been removed from my online banking as settled, despite them seeing the payment I made a while back into the mortgage account to do this, I am now expected to provide an official statement, which only they send every January.
I sent a copy of the monthly outgoings which we pay from a joint account, Council Tax, TV Tax, Utilities etc. No mortgage payment any more. Not good enough.
Then to make matters worse, I log-in today to find the dreaded Red Exclamation Mark of Death on my username. Press the 'red' part of the verified list of documents which includes green-ticked for card, SoW etc. and get the ludicrous request of a selfie with me holding an 'undefined' again!
It gets worse - I then receive an e-mail naming 5 specific months back to the start of 2017 where they quote my deposits-vs-withdrawals and say they have insufficient proof I could have afforded those judging by the docs they already have.
There has been no attempt at common-sense and actually working out the whole year's income vs net losses to see it was easily 'affordable'. No attempt to see that preceding some of these negative months I had had big wins, like that infamous run on Bonanza that had me nearly 15k ahead when it inevitably stopped, for that period. No attempt to see that many deposits were made from previous withdrawals.
And all this begs the question - surely SoW and affordability have the same common information? The SoW will contain enough information to demonstrate affordability? Because the 5 months they quoted, most were AFTER the SoW was approved and checked, so surely they've messed up if after the approval they have now deemed the info insufficient?
Despite this I have still been allowed to deposit over 2k in the last week, normal account access. But with this REMOD (Red Exclamation Mark of Death) appearing today, it's obvious that my next withdrawal will be held back, therefore it's pointless playing any more. They have far too much personal stuff already and now I have to jump through more hoops, which when I do are never enough and more demands follow. To sift through documents going back years is the final straw. I'm done with it, it's over. The fun has stopped. So stop I will.
If this bullshit was intended to provoke me into making a public statement of how diligent Casumo are regarding their take on UKGC requirements (whether they are reading the rules properly or not) then it's worked. Kudos Casumo.
One thing's for sure though, I ain't ever going through this again.