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Bonus Complaint Ripoff Bonus Backfires on Lucky 18

Discussion in 'Casino Complaints - Bonus Issues' started by Compulsive1, Jul 17, 2010.

    Jul 17, 2010
  1. Compulsive1

    Compulsive1 Dormant account

    Los Angeles
    So you devise a bonus that looks good to a newbie(and a compulsive experienced fool). You offer insurance payments to depositors when they lose their stake and also o amounts they had setup as withdrawals but redeposited. But you hook them up with an insurmountable playthrough requirement that insures against the possibility of actually having to payout anything to the suckers, oops I mean players.

    Maybe its divine intervention. Maybe its the spike in the probabilities but one of the insurees claims his insurance and regularly starts to buildup a sizable stack of redeposited stakes that come very close to breaking through the playthrough requirement.

    Send for the carnies, the boys from the midway to rescue the poor stupid online casino.

    These fellas decide that when they do payoff the insruance its at a 1 TO 5 ratio, hooked up with of course the insurmountable playthrough.

    To insure that nothing happens the casino decides that there is only one person who can approve the redeposit insurance, and t hen he


    Have your chat people deflect the fool who believes that he will get his money. To keep him quiet give him..........

    you guessed it, small bonuses attached to enormous playthroughs.

    This little scenario was brought to you by Lucky 18 Casino who rose from the ashes of a previous unethical group of operators and replaced them with very courteous but equally unethical operators who it seems missed the class at Online Casino University that taught about probabilities and the temporary swings in them that allow players to occasionally take a slice back.

    So in closing, I say Lucky 18: Was it worth the bad publicity to save the tiny slice of money you did by playing the game of "oh hes not here right now for 7 days in a row.

    I hope Casinomeister will find it appropriate to move you to the darker dungeon of Rogue from your current spot with the Not recommended crowd.

    His decision but Im confident you will continue to make these shortsighted moves and reach the slimepit you should be in right now.


    Previously stupid enough to play with you.
  2. Jul 17, 2010
  3. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Currently: Self employed, Previously: Manager
    Mostly the Netherlands
    i like the way you write:

    i do believe lucky 18 is more suitable for the rogue pit, then the not recommended section, i have been reading lots of complaints on various forums i visit, and even virus alerts...

    i have stopped depositing at rtg almost a year ago, when a recommended clubworld casino, gave me a hard time cashing out on a n/d bonus, an after i finally got my cash, (not even the correct amount mid you) they have bonus banned me, even taking in the fact that i did deposit as soon as i got my cashout.

    the only one i do deposit at is inetbet, i dont know why but somehow i feel that this is the only fair rtg out there, and even there i am moderate in my spending.

    ill stick to microgaming and 3dice, and am considering the new wagerworks section: i did one or two deposits in intercasino in the past and it felt ok..
  4. Jul 17, 2010
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    I thought Lucky 18 was already rogued!

    If I recall correctly, I think the owners got busted, arrested & put in jail for running an illegal casino from Isreal... :eek2:

    1 person likes this.
  6. Jul 17, 2010
  7. jetset

    jetset Ueber Meister CAG

    Senior Partner, InfoPowa News Service
    Nope - he was acquitted.

    November 5 2009

    Naphtali Goldman (34) the sole owner of the Lucky 18 Group(You must register/login in order to see the link. ) has been exonerated of any wrongdoing bylocal authorities with regard to claims that he hosted and processed payment for the Lucky 18 casino in Israel.

    Lucky 18 casino founded 2 years ago and a leader in the online gamingmarket was found to have all relevant licenses' to operate a legal andtransparent online casino; after an exhaustive investigation, Lucky 18 casinohas been found to run a bona fide legitimate operation as is required by law.

    With tens of thousands of satisfied players, Lucky 18 casino has returnedto full operational capacity.

    Mr. Goldman and others were interrogated by Israeli authorities 2 monthsago on claims of hosting an online casino platform within an Israelijurisdiction.

    All claims have since been found to be unsubstantiated and the owner ofthe Lucky 18 group fully exonerated.

    Mr. Goldman stated:

    "Our company has always been fully licensed, transparent and fair; ourplatform has never been hosted in Israel. The ethos of our company has alwaysbeen to provide a fair and technologically advanced secure gaming environmentand because of this, we are leaders in the online gaming field."

    Judge Esther Nachliel - Khayat at the Rishon Leziyon Magistrates Courtstrongly doubted whether Goldman had broken any laws; she asked theinterrogating authority:

    "Tedi Sagi (The owner of Playtech - floated on the London Stock Exchange)was my neighbor. I am somewhat familiar with the subject. What is thedifference between him and Mr. Goldman before me?"

    The interrogating authority failed to demonstrate that any wrongdoing orbad practice had taken place.

    Lawyers for Mr. Goldman stated that:

    "Due to the lack of understanding about the online gaming industry,authorities acted irresponsibly opening the doorway to a substantial civillawsuit."

    A statement issued by the Lucky 18 Group management today stated:

    "The interrogation of Mr. Goldman however encumbercent had no adverseeffect whatsoever on the operation of the casino; Players continue topatronize our site because of our transparent operation, fair gaming andunrivalled customer support.

    The management would like to thank affiliates and players for theircontinued support during this testing period."

    Contact Name: Naphtali Goldman

    Telephone: +1-800-531-5418
    3 people like this.
  8. Jul 17, 2010
  9. jelsmith

    jelsmith Zombicidal Maniac PABnononaccred

    Special Effects Make-up Artist
    nashville tn
    They need to be. I played the freebie (i was bored) and managed a cashout they never paid me....always say they are moving offices to the UK thats why its been 1.5 months and still no money. Im not the only one either...theres another thread somewhere. they need to be ROGUED they are not paying anyone that I know of.
  10. Jul 17, 2010
  11. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom

    They are that bad, yet the owner of Playtech (pre float) was dragged in to the mix in order to give Lucky18 credibility. Playtech should stay out of this, because it rather looks like Lucky18 are either rogue, or going under, and the risk is that they could drag the fine reputation :)rolleyes:) of Playtech with them. I doubt Tedi Sagi even knows he was "namedropped" during the interrogation of Goldman.
  12. Jul 17, 2010
  13. Compulsive1

    Compulsive1 Dormant account

    Los Angeles
    Disingenuous doesnt even begin to describe Lucky 18's statements

    I do not recall any implication that Lucky 18 had setup an illegal gambling operation in my home and so I am puzzled as to the relevance of the truncated quote below.

    The malfeasance is not that they are an illegal operation but that they simply lie about what they are willing to payout to winning players.

    There are many casinos that offer only what they intend to pay out to winners and they retain a clientele that I am told provides them with an attractive profit.

    Others have to play it close to the edge like LUCKY 18 CASINO. Meyer Lansky a famous gangster from the 30's through 50's gave out good advice to those livng on the edge:

    Don't do anything to attract attention to yourselves and you won't find trouble waiting.

    When you cheat people out of the small winnings they have succeeded in earning after meeting high playthroughs and then you don't pay them they have only a single recourse and that is to speak out about their experience. The WWW with Casinomeister providing the pulpit is a free forum that reaches everywhere and is available to those of us who have encountered the less savory edge of this business.

    I am disinterested in Mr Goldman's conflict with Israel. They can certainly take care of themselves.

    Mr. Goldman if you are reading this: I would welcome your participation in resolving this issue. Pehaps your staff has as reportedly Nixon's staff did, overstepped their boundaries as you established them, embarrassed you and compromised your integrity. Please indicate through this forum if you would like to correct this situation and I will respond to you.

  14. Jul 17, 2010
  15. all4greed

    all4greed Now we can do business.

    Pacific NW
    Another delusional casino's propaganda...
  16. Jul 18, 2010
  17. jetset

    jetset Ueber Meister CAG

    Senior Partner, InfoPowa News Service
    Propaganda it definitely is - a typical rogue operator putting a favourable spin and exploiting a run-in with the authorities in Israel.

    Nevertheless, the fact remains - he was taken to court and managed to get an acquittal.

    The court of public opinion is not so forgiving - if you don't pay your players it will bite you in the ass eventually.
  18. Jul 19, 2010
  19. maxd

    maxd Complaints (PAB) Manager Staff Member

    The PAB Guy
    They're on the "Not Recommended" List (here).
  20. Jul 19, 2010
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    And they've just been moved to here.

    There's a current 12k no-pay issue that is on the table at the moment via CDS. I'll post that one when there is some sort of resolution one way or the other.
  22. Jul 19, 2010
  23. Compulsive1

    Compulsive1 Dormant account

    Los Angeles
    Lucky 18: Won't drink the Integrity Kool-Aid

    I have detailed my struggles with this casino to get them to honor their committment and after


    they still offer obfuscating and disingenuous replies to my queries about where my money is and why they have chosen after honoring the committment several times to now treat this like it just arrived as a new and unreviewed situation.

    The tactic is to staff the front window of chat with very polite and endlessly patient people who repeat comments like

    "i am sure the accounts department will contact you soon"
    This has been repeated for at lest 6 days

    "I don't know of any other player who has this arrangement with the casino"
    And the point of that comment is.................

    They have now changed the sttus of my account to restricted and can only be accessed on t heir side by the "Accounts department"

    I dont' know about other peoples perceptions of these casinos, but I think we are talking about a skeleton staff who run each one. The absurd implication that there is a structure similiar to those found in the corporate world with Accounting, Human Resource and Quality Control(sorry I had to add that one) departments each sovereign over its own fiefdom strains credibility.

    It must rather be a small group of people sitting in a small room with a few cubicles

    This is not the Bellagio Hotel Casino. There are no cocktail waitresses, pitbosses, shills, parking attendants or security officers. On the contrary, after winning with these boys you enter a "Withdrarwal Limbo" perhaps similiar to purgatory where you can languish for .... let me see.... at least TEN DAYS waiting for the overworked and understaffed


    to wade through the thousands of withdrawal "Petitions" filed by naive customers who have against all odds

    beat the playthrough
    beat the probabilities

    and now look out at cyberspace and think
    "Its just a matter of afew days until I get to spend the winnings from Lucky 18 casino.

    Well wait just asecond: The bully who beat you up in 2nd grade is here. He just wants to apologize.

    Pol Pot and Hitler are here. They want to apologize for the genocide.

    The Greeks just called the Trojans. They want to apologize for the Trojan war.

    Al CApone just called Bugs Moran. He wants to apologize for the St Valentines Massacre.

    and your mother just called. she wants to tell you shes sorry she wasn't there while you were growing up.

    These fellas think they are the smart boys. Shaving a little here and there and stonewalling the suckers till they get tired and quit.

    The probabilities in casino gambling insure they will win and make a profit. Its not a gamble for them. Why do they so undervalue their reputation tht they risk the bad publicity that comes from ripping off people for small stakes.

    Rather than smart, it looks like they are the Board of Directors of the Developmentally Disabled ward of some hospital in Israel.

    Well thanks for wading though another edition of the Expose of Lucky 18 Casino and its fight to cheat its few lucky customers out of their money.

    Watch the warnings on Casinomeister. They will save you from waking up in financial limbo with the likes of these.

  24. Jul 21, 2010
  25. Compulsive1

    Compulsive1 Dormant account

    Los Angeles
    Close to financial ruin perhaps

    When people are in crisis they sometimes begin to move down the slippery slope from ethical to compromised integrity. Perhaps that is the reason LUCKY 18 has abruptly decided to hide from its creditors i.e. players and not perform its financial obligations.

    Perhaps they also are having trouble meeting payroll, paying rent and maintaining their equipment and licenses. While not excusing the failure to meet obligations it would explain the behavior.

    This is not the first time this casino has been in trouble. Last year they suddenly closed down the site for 4 or 5 days without notice. No contact could be made by chat or telephone. When they re-opened, questions about the closure were deflected and problems were denied.

    It would seem prudent for the player about to deposit to consider the likelihood of

    *Being able to access their funds after depositing
    *Manage the overwhelming playthrough attached to the bonuses
    *Get their money out if they are fortunate enough to actually win.

    BTW: Eleven days of waiting and still the management has been unwilling to address the question of paying an insurance bonus.

    Player, Beware
    Last edited: Jul 21, 2010
  26. Nov 5, 2010
  27. devianders2910

    devianders2910 Dormant account

    And keep on biting

    Lucky18 owes me 90 thousand dollars, they will pay either way, be it money or the other way. I remain optimistic but feel naive for trying to be. Im worrying this will have an extremely sad ending for the casino and myself. But as i said i remain optimistic. It's a life changing thing when you win this much, i hope it's a good life changing thing. Im not able to find satisfaction in word spoken or written, and am growing an anger that i hide from family and friends, everyday now. I don't want this to turn negative, i dont. This is pay or pay for even forcing this upon another to deal with and accept, i won't. The world isn't big enough for people to pull things like this, if this turns out to be what i hope it's not then that's the story told of lucky18.
  28. Nov 5, 2010
  29. Brooklyn

    Brooklyn Dormant account

    Mommy, Make-up Artist, Writer.
    On the Hot Mess Express
    :eek: Good luck with that :eek:
  30. Nov 7, 2010
  31. jetset

    jetset Ueber Meister CAG

    Senior Partner, InfoPowa News Service
    I feel for you - I can only imagine what it must feel like to be stiffed out of that sort of money and I hope you find a way to get it.

    Can you summarise what happened to you, and on what grounds Lucky 18 is witholding your cash? I don't think I'm familiar with your case?
    1 person likes this.

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