made 1st dep, got only 100% bonus instead of 200%... appearently the dutch are germans now and since its not stated clearly upon registration, i think thats a flaw.
there seems to be a list in bonusterms and we arent on it. probably spend too much money.
i think its B.S. that i dont see this easier be4 or during registration.
blew through my dep in no time, low rtp on gonzo starburst and piggy riches... very low.
i dont know if im gonna play more, i must think about it
support was understandable and good, but any issues couldnt be resolved as of yet
Funny how experiences can differ, as I've had the total opposite experience, and currently rate LV my number one site.
I currently can't stop winning on the site, and that includes Microgaming slots which have been very unkind to me at other sites.
I made my first withdrawal on a Friday night, and it was back in my account via VISA on the Saturday. This has never been achieved at any other site I play at, as I've always had to wait until Monday or Tuesday. Amazingly fast for a bank account transfer.
Excellent selection of games via pc and importantly for me, on mobile. No technical issues at all, and slots all seem to run very generously from my experience.
There is a lack of bonuses for Australian players, but Olle explained that this is because they're yet to build a strong base of Australian players due to being a new region. This doesn't bother me that much as I prefer straight deposits, but to Olle's credit, he advised me that he is always willing to credit a bonus if asked personally. Obviously this would be within reason, but their bonus terms are good, with standard wr, no max cash out, and withdrawable winnings at any time.
But the best part of LV for me so far, is the rep Olle's personalised service thus far. Honestly, you all know how critical I can be, but Olle is seriously in the same class as Ben @guts, Igor @betat, and Paul @bgo.
There has been no request to hard for Olle, and he has gone out of his way for me to make my experience always enjoyable. Whilst the CS is always friendly, they are restricted, so I advise all players to contact Olle if they find CS has been unable to help. Olle will fix any issues, and he really is all about making the customer feel special, and ensuring their LV experience is enjoyable, and long term.
I'm seriously considering never playing anywhere else again, and at the very least, I'll be a long term loyal customer here, that's how impressed I've been.
Give them a chance, and if you have an issue, give Olle a chance to help. You won't be disappointed imo.
I told the CS and he said he would run it by technical. Way to go to take care of your players
