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GUTS squad promos

Joined
Nov 5, 2008
Location
Finland
Huh.

Maybe this christmas calender make my decision final. Deposits 5k , 80 free spins from calender.

I just closed my Guts account.

This Squad has getted me errors in my brain. i was member in squad. Also after Joakim left vip manager job, this new loyalty team is headaching me every week with my cashback. I need to tell them how to calculate it , if that dont help me : Yits helped me to get it correct.

@Yits: Thank you for everything , you have helped me alot :thumbsup: . You will get full list of reason's from team leader.
 
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Huh.

Maybe this christmas calender make my decision final. Deposits 5k , 80 free spins from calender.

I just closed my Guts account.

This Squad has getted me errors in my brain. i was member in squad. Also after Joakim left vip manager job, this new loyalty team is headaching me every week with my cashback. I need to tell them how to calculate it , if that dont help me : Yits helped me to get it correct.

@Yits: Thank you for everything , you have helped me alot :thumbsup: . You will get full list of reason's from team leader.



Got to admit I am thinking of hanging my boots up at GUTS, extremely dissapointed with them, even after depositing and wagering thousands and being a supposed squad member they still think its acceptable 'gift' to put a 40% wagering on.

Feel really let down by them that calendar was awful and now the game errors etc makes you think what is the point
 
I had an email from Guts today with a 50% promotion and when I logged in there were errors popping up left right and centre on microgaming slots. I'm up by £20 so might leave it until tomorrow as it was driving me up the wall.

The support guys on chat told me to run ccleaner which might solve the issue but that was priced at £29.95 so I didn't bother.

Rita
 
I had an email from Guts today with a 50% promotion and when I logged in there were errors popping up left right and centre on microgaming slots. I'm up by £20 so might leave it until tomorrow as it was driving me up the wall.

The support guys on chat told me to run ccleaner which might solve the issue but that was priced at £29.95 so I didn't bother.

Rita

what:what: are they serious, encouraging you to run a cleaner, its their problem not yours
 
I had an email from Guts today with a 50% promotion and when I logged in there were errors popping up left right and centre on microgaming slots. I'm up by £20 so might leave it until tomorrow as it was driving me up the wall.

The support guys on chat told me to run ccleaner which might solve the issue but that was priced at £29.95 so I didn't bother.

Rita

No, Ccleaner is free to download and use. Don't buy it.

Now it won't solve these issues with lags and disconnections though since even we who runs it and try every way possible to get it to work suffer from it.
It's good to use otherwise though. Make sure to save all passwords though because it's all wiped out.
 
That 40% wagering has really annoyed me tonight, I have just told them so in an email, I mean the calendar was awful anyway but to change their usual bonus rules for a promo thet we have paid for ourselves is beyond insulting,

Such a small thing but one that can make you feel undervalued as a customer
 
That 40% wagering has really annoyed me tonight, I have just told them so in an email, I mean the calendar was awful anyway but to change their usual bonus rules for a promo thet we have paid for ourselves is beyond insulting,

Such a small thing but one that can make you feel undervalued as a customer

I don't understand really. It was a 100% bonus and they ask you to wager it 40x?
Normally they ask you to wager it 35x. So why upset over 5 times higher wagering on a bigger bonus than normal?
Or have I misunderstood since you are writing 40% all the time? :)
 
I don't understand really. It was a 100% bonus and they ask you to wager it 40x?
Normally they ask you to wager it 35x. So why upset over 5 times higher wagering on a bigger bonus than normal?
Or have I misunderstood since you are writing 40% all the time? :)



Because its a bonus we have earned through depositing and wagering, and you have seen yourself how hard it was to move them bars, so why change your general bonus terms of 35 % to 40% for a xmas promo or (gift as they put it). Sorry but I think that is just mean.
 
Well if we talk little bit of squad promos.

I take also one example which was insane.

Squad sended me email: deposit 1000€ get 500€ bonus.

Then i asked from cs : what is wagering recuirements. " becouse in email dint read it " ..

Answer was : 35X " normal promo t&c ". So 17500€. .

That was same as saying: throw here 1k.

And in squad site is: Screenshot_20161227-021046.webp

Vips with higher/no betting limits and LOW wagering recuirements.

Who is taking care of those " VIP " offers. :eek2:

That person is sending Vips to another casino.

And the same time i founded same offer from finnish casino forum. That offer gived free spins also with the bonus. So squad offer was worse than , what i would get with another code.
 
Because its a bonus we have earned through depositing and wagering, and you have seen yourself how hard it was to move them bars, so why change your general bonus terms of 35 % to 40% for a xmas promo or (gift as they put it). Sorry but I think that is just mean.

Yep.....it most definitely IS mean.

The general bonus terms state that all bonuses need to be wagered 35 times.

It only goes up to 40 times once the % match goes up to 150%, not 100%.

Therefore, the WR SHOULD be 35 times, NOT 40.

So to go along with all the bloody laggy spins, we have bonuses with increased WR that are not even in line with their own frickin' general bonus terms.

And given that they have pulled such a Scrooge-esque move like that, they have the cheek to call the promo "Making Xmas Great Again". :rolleyes:

UN. BE. lieveable.
 
Beware Christmas Promo

Hi all,

Just a friendly heads up regarding something I unfortunately experienced with the current Christmas gifts.

I received two deposit bonuses, one 50% and one 100% bonus.

These appeared in the Christmas drop down menu with the 50% offer being first from left to right with the 100% offer in second place.

Naturally I assumed this meant the 50% bonus would apply first to my first deposit of the day, and the 100% bonus would apply to my second deposit of the day.

I only had $50 spare for some play time today, so in order to maximize the bonuses and extend my session I thought I would deposit $20 to receive the 50% bonus, and once that bust I could deposit the remaining $30 for the 100% bonus. This would give me a total of $90 to play with and hopefully extend my play time at Guts which has become an extreme rarity of late.

However, to my surprise and confusion, despite the 50% bonus being in first place in the list, when I made my first deposit of $20 I was credited the 100% bonus instead. I then received the 50% bonus on my second deposit.

It's not a huge deal, but the extra $10 lost when your low rolling can be annoying as that's a fair few extra spins lost on DOA at minimum bet, especially when I've had a horrible rtp at Guts for quite some time.

Needless to say I lost both deposits in record time at minimum bets so maybe it was a lost cause anyway, but thought I'd mention it so others don't get caught out in the same way. :)
 
Beware Guts Christmas Promo

Hi all,

Just a friendly heads up regarding something I unfortunately experienced with the current Christmas gifts.

I received two deposit bonuses, one 50% and one 100% bonus.

These appeared in the Christmas drop down menu with the 50% offer being first from left to right with the 100% offer in second place.

Naturally I assumed this meant the 50% bonus would apply first to my first deposit of the day, and the 100% bonus would apply to my second deposit of the day.

I only had $50 spare for some play time today, so in order to maximize the bonuses and extend my session I thought I would deposit $20 to receive the 50% bonus, and once that bust I could deposit the remaining $30 for the 100% bonus. This would give me a total of $90 to play with and hopefully extend my play time at Guts which has become an extreme rarity of late.

However, to my surprise and confusion, despite the 50% bonus being in first place in the list, when I made my first deposit of $20 I was credited the 100% bonus instead. I then received the 50% bonus on my second deposit.

It's not a huge deal, but the extra $10 lost when your low rolling can be annoying as that's a fair few extra spins lost on DOA at minimum bet, especially when I've had a horrible rtp at Guts for quite some time.

Needless to say I lost both deposits in record time at minimum bets so maybe it was a lost cause anyway, but thought I'd mention it so others don't get caught out in the same way. :)
 
That was quik.

My account is opened back.

I get straight contact from VIP manager , and he had resolved allmost all of my thinks , in my List. I must say this was big surprise , how fast this happened. " immeadly next morning "

Well , sometimes account closure is only option to get heared.

I am not saying it allways help. This Time everything was resolved.

So there is good vip manager, who will take care if he need get involved.
 
My account is opened back.

I get straight contact from VIP manager , and he had resolved allmost all of my thinks , in my List. I must say this was big surprise , how fast this happened. " immeadly next morning "

Well , sometimes account closure is only option to get heared.

I am not saying it allways help. This Time everything was resolved.

So there is good vip manager, who will take care if he need get involved.

Great for you :thumbsup: You've been one of their biggest supporters so I really hope they have learned something from this.

I was a big supporter too until recently. Not much trust left though.
 
My account is opened back.

I get straight contact from VIP manager , and he had resolved allmost all of my thinks , in my List. I must say this was big surprise , how fast this happened. " immeadly next morning "

Well , sometimes account closure is only option to get heared.

I am not saying it allways help. This Time everything was resolved.

So there is good vip manager, who will take care if he need get involved.



did they give you a new Xmas bar that actually moved?
 
I like Guts. In particular, I like Yits.

However. I have just checked with live chat for the their thursday triple.

1. For the umpteenth time the promo page is wrong. It shows Holiday Season but is apparently on Cloud Quest.

2. Either way. The bet value is 0.10 (again). OK so you can't give high values every time but you used to mix it up a bit.

Now is just bullshit. Like you aren't trying.

So in protest, I refuse to deposit tomorrow. Don't want these worthless spins.

I'm sorry to say this but I think Guts needs to buck its ideas up. It just isn't competitive now.

I know they're trying with the Xmas calendar and New years offer but there is no way that competes with Rizk and VS when i'm contemplating a deposit.

This post is intended as genuine feedback, not an attack.

You need a new offering guys because, as it stands. You won't be getting anything from me in 2017.

Either way I wish you well and hope you're working on it.
 
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I like Guts. In particular, I like Yits.

However. I have just checked with live chat for the their thursday triple.

1. For the umpteenth time the promo page is wrong. It shows Holiday Season but is apparently on Cloud Quest.

2. Either way. The bet value is 0.10 (again). OK so you can't give high values every time but you used to mix it up a bit.

Now is just bullshit. Like you aren't trying.

So in protest, I refuse to deposit tomorrow. Don't want these worthless spins.

I'm sorry to say this but I think Guts needs to buck its ideas up. It just isn't competitive now.

I know they're trying with the Xmas calendar and New years offer but there is no way that competes with Rizk and VS when i'm contemplating a deposit.

This post is intended as genuine feedback, not an attack.

You need a new offering guys because, as it stands. You won't be getting anything from me in 2017.

Either way I wish you well and hope you're working on it.


Just noticed the double deal Monday is also missing from promo page, it might be just me but surely they are not stopping the one deposit bonus they offer
 
I like Guts. In particular, I like Yits.

However. I have just checked with live chat for the their thursday triple.

1. For the umpteenth time the promo page is wrong. It shows Holiday Season but is apparently on Cloud Quest.

2. Either way. The bet value is 0.10 (again). OK so you can't give high values every time but you used to mix it up a bit.

Now is just bullshit. Like you aren't trying.

So in protest, I refuse to deposit tomorrow. Don't want these worthless spins.

I'm sorry to say this but I think Guts needs to buck its ideas up. It just isn't competitive now.

I know they're trying with the Xmas calendar and New years offer but there is no way that competes with Rizk and VS when i'm contemplating a deposit.

This post is intended as genuine feedback, not an attack.

You need a new offering guys because, as it stands. You won't be getting anything from me in 2017.

Either way I wish you well and hope you're working on it.

Echo this ^^ :thumbsup:

I had a 'friendly moan' at live chat as I found no spins in Holiday Season and was told they're in Cloud Quest (website not updated at the time)

I politely (yes really) told the agent that Cloud Quest is a joke of a slot (what I meant to say was Cloud Quest ain't worth the steam off my piss) but my fingers wouldn't type that at the time.

The Thursday Triple when slots for FS are 0.10p is a 15% bonus which to me is not even a promotion.

Granted if the spins are on HS or maybe BoD you stand a very small chance of a win to grant some playtime, with CQ we have no chance, no seriously none.

These promos need to improve and fast.

As much as I love Guts and have a LOT of time and respect for Yits, I made myself a few New year resolutions in that, i) I'm reducing deposits in general ii) Constant shit promos and no recognition of my (although low roller) loyalty I move on!

Edit: @mimi - Noticed too the 40% Monday deal gone, surely they're not THAT tight to even remove that bonus offer, I look forward to that most weeks!
 
Echo this ^^ :thumbsup:

I had a 'friendly moan' at live chat as I found no spins in Holiday Season and was told they're in Cloud Quest (website not updated at the time)

I politely (yes really) told the agent that Cloud Quest is a joke of a slot (what I meant to say was Cloud Quest ain't worth the steam off my piss) but my fingers wouldn't type that at the time.

The Thursday Triple when slots for FS are 0.10p is a 15% bonus which to me is not even a promotion.

Granted if the spins are on HS or maybe BoD you stand a very small chance of a win to grant some playtime, with CQ we have no chance, no seriously none.

These promos need to improve and fast.

As much as I love Guts and have a LOT of time and respect for Yits, I made myself a few New year resolutions in that, i) I'm reducing deposits in general ii) Constant shit promos and no recognition of my (although low roller) loyalty I move on!

Edit: @mimi - Noticed too the 40% Monday deal gone, surely they're not THAT tight to even remove that bonus offer, I look forward to that most weeks!



Been on live chat and asked them, they have no news about it apparently :rolleyes:
 
Echoing all the views above. Guts just isn't the same and hasn't been since Ben left in my opinion. I've been a member at GUTS since they opened but with all the constant errors etc I have totally cut down my deposits there. It came to the point where I was so fed up of the constant errors that I would only deposit for the 40% bonus on a Monday. Like why should I deposit and play with errors when there are many other casinos I can spend my money at without getting errors? Anyway I received an email at the start of December saying I was banned from all promotions at GUTS. Really?? If you sorted out your errors then I would deposit without a bonus! Bit of a joke when I've played there since the start and deposited well in excess 10k over the years. Such a shame, was always one of the first casinos I'd deposit at when I got in from work as well..
 
Echoing all the views above. Guts just isn't the same and hasn't been since Ben left in my opinion. I've been a member at GUTS since they opened but with all the constant errors etc I have totally cut down my deposits there. It came to the point where I was so fed up of the constant errors that I would only deposit for the 40% bonus on a Monday. Like why should I deposit and play with errors when there are many other casinos I can spend my money at without getting errors? Anyway I received an email at the start of December saying I was banned from all promotions at GUTS. Really?? If you sorted out your errors then I would deposit without a bonus! Bit of a joke when I've played there since the start and deposited well in excess 10k over the years. Such a shame, was always one of the first casinos I'd deposit at when I got in from work as well..

He has not left though, judging by what Yits said he is very much in charge, just doesn't speak to us anymore!
 
He has not left though, judging by what Yits said he is very much in charge, just doesn't speak to us anymore!

Ben is now the managing director of igamingcloud . Of course he see Yits and others but is not charge in Guts casino operations. Tony went also in igamingcloud.

But to Ben , he has position where he could not get to straight involved to guts casino operations . He can try to adress problem to right person , if someone needs help. Just ask him with pm:) He is still the same Ben , not changed at all.:thumbsup:
 
Too many players got a MINI over Christmas!!! :rolleyes: No more funds for a 40% bonus offer! :eek:

BTW, has anyone wagered $10K in the last 3 days at Guts? If yes, please post if the 50 Free Spin reward that they will hand out today is indeed at $7.50 / spin. Would really like to know if they gave such a high spin value. :)
 
Too many players got a MINI over Christmas!!! :rolleyes: No more funds for a 40% bonus offer! :eek:

BTW, has anyone wagered $10K in the last 3 days at Guts? If yes, please post if the 50 Free Spin reward that they will hand out today is indeed at $7.50 / spin. Would really like to know if they gave such a high spin value. :)
i know i would have easily wagered more than $10000 last week, but dont know how much from the 28th on.
i to am wondering how the free spins work out because i would definately have made the over $2500 wagered at least.
i asked cs if they could tell me but they say they dont have that info
 
i know i would have easily wagered more than $10000 last week, but dont know how much from the 28th on.
i to am wondering how the free spins work out because i would definately have made the over $2500 wagered at least.
i asked cs if they could tell me but they say they dont have that info

That's one reason i would like to know if the top FS were indeed at $7.50.

CS just could not give me a straight and clear answer when I asked them on 29th December, which i thought was quite ridiculous since you had to risk a big ton to qualify for the top spins. :rolleyes:
 
That's one reason i would like to know if the top FS were indeed at $7.50.

CS just could not give me a straight and clear answer when I asked them on 29th December, which i thought was quite ridiculous since you had to risk a big ton to qualify for the top spins. :rolleyes:

The 40% bonus is available today so I dont know what CS were talking about
 
The 40% bonus is available today so I dont know what CS were talking about

I was referring to their New Year Free Spins Promo where wagering $10K in 3.5 days would be rewarded with 50 Free Spins on bet level 10.

On normal slots level 10 means $2.50 a pop but the FS will be on The Wild Chase from Quickspin, level 10 there is $7.50. So i asked CS what the value is and couldn't get a straight answer. And that i found ridiculous as any player attempting the 10K wagering is risking a lot of dough to get there.

$125 or $375 worth of free spins is quite a difference, especially since winnings are wager free.

As for the Monday Double Deal, that wasn't there up until about 1.5-2 hours ago. And it seems CS wasn't able to give a straight answer for that one too when people inquired whether the offer has expired or if they can claim the 40% today as usual.

So overall, the same verdict as pretty much every time.... useless CS!!! :eek: :rolleyes:
 
I was referring to their New Year Free Spins Promo where wagering $10K in 3.5 days would be rewarded with 50 Free Spins on bet level 10.

On normal slots level 10 means $2.50 a pop but the FS will be on The Wild Chase from Quickspin, level 10 there is $7.50. So i asked CS what the value is and couldn't get a straight answer. And that i found ridiculous as any player attempting the 10K wagering is risking a lot of dough to get there.

$125 or $375 worth of free spins is quite a difference, especially since winnings are wager free.

As for the Monday Double Deal, that wasn't there up until about 1.5-2 hours ago. And it seems CS wasn't able to give a straight answer for that one too when people inquired whether the offer has expired or if they can claim the 40% today as usual.

So overall, the same verdict as pretty much every time.... useless CS!!! :eek: :rolleyes:

Did you not go for the offer? I would be interested to know also, I have not made a deposit there for a week which is not like me at all. been playing BGO and its great, loads of personal offers coming through by email, just what I like
 
Did you not go for the offer? I would be interested to know also, I have not made a deposit there for a week which is not like me at all. been playing BGO and its great, loads of personal offers coming through by email, just what I like

Noooo, haven't deposited at Guts for probably a year now. That is since my country is on the famous GUTS list for toxic and evil countries. :eek: :rolleyes: In the eyes of the people at Guts we are all fraudsters and do not deserve a promo offer but they would happily take our "cash only" deposits to help them subsidize their promotions to their loved countries. We are not entitled to any bonuses or promotions and if it would happen that i claim one and try to withdraw that would only see them happily confiscate my winnings, high fiving each other. :rolleyes:

But i saw their promo and thought 50FS @ 2.50 is pretty meager for 10K wagering, one other CM poster then pointed out that the spins are @ $7.50. Hence why i was interested to see whether they are indeed at such a high value.
 
Bet level 10 = 2.5 per spin buddy :thumbsup:

I will paypal all my deposits in 2017 to one lucky CM'er if they credit 7.5 spins :thumbsup:

I thought so too but will confirm it with their CS one more time after 18:00 CET when they are supposed to credit the FS. ;)

Would be more than p*ssed if i would be a player doing the requested 10K wagering thinking i would get 50FS on level 10 or $7.50 only to be served then low $2.50 spins :eek:
 
I thought so too but will confirm it with their CS one more time after 18:00 CET when they are supposed to credit the FS. ;)

Would be more than p*ssed if i would be a player doing the requested 10K wagering thinking i would get 50FS on level 10 or $7.50 only to be served then low $2.50 spins :eek:

top 10 level as pointed out should be ten clicks =7.50

if it was a thought of 10x 25p cannot see how its done as the machine does not allow for that kind of bet as its not a netent slot , hope that helps :D
 
I thought so too but will confirm it with their CS one more time after 18:00 CET when they are supposed to credit the FS. ;)

Would be more than p*ssed if i would be a player doing the requested 10K wagering thinking i would get 50FS on level 10 or $7.50 only to be served then low $2.50 spins :eek:

Unless someone has totally fucked up, they may actually be 7.50.
Because the prize for 5,000 wagering is 50 spins at bet level 6.
Which is either 2.50 (the 6th preset value) or 1.50 (6x minimum stake). BUT... there isn't a preset value of 1.50
if you follow?
 
top 10 level as pointed out should be ten clicks =7.50

if it was a thought of 10x 25p cannot see how its done as the machine does not allow for that kind of bet as its not a netent slot , hope that helps :D

Oh yes, i see it similarly....clicking 10 times on any Quickspin with 25 lines will get you to $7.50....so bet level 10 = $7.50.

But i am equally convinced as another CM member pointed out in the "Worst Christmas Promos" thread that the marketing team mostly doesn't have a clue about the slots they promote. When i asked Guts CS i got ..."erm, erm, erm, have to try that myself....erm, erm, erm looks like it is $7.50 or could be $2.50, can't say it for sure. come back when the promo team is here."

When i went back it took them over 15 minutes to give me an answer and that was: "what the first CS agent said is right" :confused: :confused: ....well, he quoted 2 values, which one is it? ...."hold on" ......5 minutes later.... "well should be $7.50" ....wager and you will get the 50FS" :eek: :confused:

So, i am not really sure that they will be at $7.50....at that value it would be a great promo. @$2.50 not so anymore. :rolleyes:

Remember, Betat gave in their Christmas promo 25$ bonus for wagering $3K and that with 20x wagering. At 10K that would be roughly $100 with 20x WR. The FS at Guts are wager free, hence giving 50x $7.50 = $375 in free spins would be indeed a great deal for the player.

If they achieve about 96% during the requested 10K wagering they lost $400 and are getting $375 worth of wagerless Free Spins. :eek:
 
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Unless someone has totally fucked up, they may actually be 7.50.
Because the prize for 5,000 wagering is 50 spins at bet level 6.
Which is either 2.50 (the 6th preset value) or 1.50 (6x minimum stake). BUT... there isn't a preset value of 1.50
if you follow?

Maybe you can do the coin thing . where as 0.10 counts as 10x =2.50 ????

Not sure to be honest , i would of taken up the challenge for a one off, but i was held back due to the lag & disconnects from over xmas only done a few small deposits due to not knowing if im going to have a good free session without all the problems, seems better though to be honest , although im still taking a battering.
 
So the spins were indeed @ $/£/€ 7.50? Did you get a good result from them as the winnings are wager free?

Harry i was just messing about.

Don't think the day will ever come when i've wagered that amount in a few days. Lol lucky to wager that in a few years the way things are going
 
Anyone who got then the $7.50 spins? :D :confused:

@osulle....understand your point and would agree any time with regards to the gifted horse, but these spins were not FREE.... wagering 1,000's to get them at some decent value is far from FREE! :D
 

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