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Guts Loyalty Squad

Discussion in 'Online Casinos' started by spintee, Oct 31, 2016.

    Oct 31, 2016
  1. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I have just had a laugh, Log in to guts to find a new VIP program called Guts Loyalty Squad or more of a God Squad (no offence) the way there preaching, Here is a few highlights,

    PRIORITY PAYOUTS
    You shouldn't have to wait for your winnings

    Should any one on any site wait on winnings?

    Specially trained team members to take VIP calls,
    So who the hell are the no so called players speaking too? Tom from the local pub?

    VALUE —
    you can demonstrate your value with regular visits, frequent deposits and sessions involving big wins or losses

    Big wins or losses, Yep got that

    I have nothing against VIP programs and big spenders deserve a treat, BUT what pisses me off is why faster payments and so called TRAINED help?
    This should be top priority at any casino for any player, Big or small,
     
    1 person likes this.
  2. Oct 31, 2016
  3. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    So until we get to VIP Guts status, we have to contend with obscenely slow payout times and robot CS agents.

    Welcome to Guts' alternative loyalty programme: The Proletariat Underclass Lowrollers Club!
     
  4. Oct 31, 2016
  5. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    LoL, that is basically it, I will wait for Dunover to come along, He will let us know what the underclass are entitled too :)

    I got nothing against guts, All be it they have flew under the radar for a bit, And I appreciate sites have to look after there loyal players, I have nothing against that, But its a kick up the rear to be told if our not in the elite club than your winnings will be held longer and talk to mike from the the pub,
     
  6. Oct 31, 2016
  7. scarletmuse

    scarletmuse Experienced Member

    Occupation:
    Lady of Leisure
    Location:
    Perth
    I have a feeling that mike and tom the local pub dwellers would be a bit more of a hoot and help than some CS have been able to be in the past-at Guts or otherwise :p

    And looking at the Squad's VIP promises broken down like you did there-hilars-but I can only read it one way now, like talking to a baby! But not in a cool way cos babies are super cute and fun but more that faux-soothing, sarcastic, dumbed down tone used to stroke an egotistical self-absorbed type of cliche guy-the dumb jock or the typical skeevy old white guy lighting cigars with burning dollar bills kinda like trump LoL-who aren't paying enough attention to whoever is speaking to them at any one time nor if they were, words with 3 or more syllables are a no-go so the poor trophy wife resorts to the ego stroke voice "there there, it's alright, the help is here, it will be fixed in no time they are the 'special' ones sent just for you baby" LOL like are they actually specially trained operatives equipped for anything that gets thrown their way or 'special' like the cute hot dreamboat who can't actually spell his own name but damn if he flicks u a smile-all your worries are forgotten ahhh
     
  8. Oct 31, 2016
  9. scarletmuse

    scarletmuse Experienced Member

    Occupation:
    Lady of Leisure
    Location:
    Perth
    Kinda like those kids your parents didn't like you hangin out with-rowdy and lower-class mob-but they were where the real party was at:thumbsup:
    like Leo and Kate on the Titanic:lolup:
     
  10. Nov 1, 2016
  11. ultra100

    ultra100 Experienced Member MM webmeister

    Occupation:
    Sport, Aff.
    Location:
    Europe
    Seen this today. This is what caught my attention:

    "All Guts offers are intended for recreational players only. Should Guts determine that a player is exhibiting signs of non-recreational play, they will lose their Squad membership."

    Thought that Squad is not recreational unit?! :p
     
  12. Nov 1, 2016
  13. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    Hello, my name is Katie.
    I am your VIP CS agent.

    Guts Loyalty Squad: aaa1.png,Nov 1, 2016


    Hello, my name is Edna.
    I am your lowroller CS agemt, you piece of scummy shit.

    Just give me 20 minutes and i will ask for your name and email address and then another 20 minutes to tell you I will check your account.

    Guts Loyalty Squad: aaa2.jpg,Nov 1, 2016
     
  14. Nov 1, 2016
  15. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    I think a VIP programme is very much needed at GUTS, their promos have been dreadful lately

    I have to say though I think their CS REPS are the best around. Dont know how they could improve on that
     
  16. Nov 1, 2016
  17. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Apparently you have to 'apply' to join.

    Missues did as she's a VERY regular (although not heavy :rolleyes:) depositor there, she politely but also very firmly got told 'No' (bet they're still having a laugh about it as I type!)

    I got totally ignored lol! - Speaks volumes ;)
     
  18. Nov 1, 2016
  19. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    Really!! did you ask on live chat? I cant belive they ignored you LOL, I thought it was by invitation only?
     
  20. Nov 1, 2016
  21. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    I guess you're not the type of clientelle they're looking for.

    I however, believe that I am eligible. Playing there yesterday, at one stage I was playing 45p bets instead of the usual 30. Try telling me that's not VIP status! :eek:
     
  22. Nov 1, 2016
  23. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    PMSL, I agree, I went from 36p to 45p so I think I am eligible too.

    Just dropped them an email to ask anyway
     
  24. Nov 1, 2016
  25. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Wasn't chat was an email :D

    Yes mainly by invite but IIRC there was a bit that read something like....
    (Not sure exactly how it was worded (CBA to check lol))

    'If you think you have what it takes....' drop us an email etc.

    One day I'll be a VIP somewhere, someone will want me :(
     
  26. Nov 1, 2016
  27. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    I got a big fat NO too!! :rolleyes:, the email was kinda ammusing though


    You like the sound of the Squad, huh? We get it. It is made up of the most badass players this side of pimp town.
    However, you haven’t quite got what it takes right now. But maybe we’re wrong?

    We’ll definitely be keeping an eye on you. And if we like what we see in the near future, we’ll be in touch.
    So, while it’s a ‘thanks, but no thanks’ this time, there’s plenty you can do to prove yourself.

    Head over to the Squad page for more info on improving your chances.


    so by improving I take it they want more and more of my money.....................dont think I could face losing anymore there, by far my unluckiest casino
     
  28. Nov 1, 2016
  29. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    ......

    Yeah, i also getted "no" from there.. First i was pi**ed off. 1000-2500€ weekly deposits.

    Contacted immediadely Yits , but he calmed me down..:)

    I also getted more info : persons who get to squad have not been chosed yet. It is now confusing people..

    When vip manager comes to job from holiday , Yits will solve this thing with him.

    This information i know..
     
  30. Nov 1, 2016
  31. curremon

    curremon Senior Member PABnononaccred MM

    Occupation:
    Working
    Location:
    finland
    IMO guts has become one of the worst (from the good casinos :D)...

    Their promos just suck.. their rewarding losing players is gone.. etc.,..
     
  32. Nov 1, 2016
  33. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    I must someway disagree..

    Allmost all casinos have stop giving good rewards to losing player. It is not just One casino.

    This whole igaming sector seems to be changing
     
  34. Nov 1, 2016
  35. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    Are you two Finnished yet?

    Ba dum tish
     
  36. Nov 1, 2016
  37. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    damn goaty :lolup:
     
  38. Nov 1, 2016
  39. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I must agree, as much as I love the site, the promos are crap.

    I was a regular at Guts but now its maybe once a fortnight I deposit.

    It was low roller friendly and decent percentage matches with fair wagering, was....

    Now its bonuses locked to the new games (which we all know new games, with the odd, very rare exception are generally CRAP!)

    I recall the Monday 'Double Deal' 100% became 75, then 60, now stuck at 40% for a year or more.

    I also recall the associated FS, week one were Thunderstruck II, what do we get now, QS or PnG crappy 10p spins.

    I think the main point promotion based staff miss is they are trying to get business from GAMBLERS (yeah really we are...)

    Winning 1.26 will piss us off to the point if it happens too many times we fuck off elsewhere, winning £20-£30, 80%+ of us will be happy but play it back anyway!! - Little risk IMO.
     

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