Official EnergyCasino. Energised thread! Bonuses & more

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
Thank you for sharing your screenshots and for participating guys.

You have until tonight to share it and by tomorrow I will inform via private message and/or on-site communication on the winners and the prize reward in withdrawable cash! 😎

Marco,
 
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sapit222

Ueber Meister
PABaccred
MM
Joined
Nov 7, 2012
Location
Stockholm
Thank you for sharing your screenshots and for participating guys.

You have until tonight to share it and by tomorrow I will inform via private message and/or on-site communication on the winners and the prize reward in withdrawable cash! 😎

Marco,
Promotion ends on 28.11.2021 (23:59) CET.

That was yesterday.
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
Indeed. But since some of you are taking your time I will extend the time frame to share screenshots.

Please note any gameplays made after due date will not count.
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
@MarcoEnergy

Can I ask why you offer players high bonuses with insanely low capped maxed winnings? Why would anyone who can at least think a little bit (just a little bit) for themselves ever take such bonuses?

Deposit 300 euro and get 300 euro with a 100% match. And then at the bottom of the promotions page the terms state: Max winnings are capped at €500. I mean.... what the actual fuck? And not only that, they come with insane wagering and wagering the bonus is only available on 1 or two games depending on the promotion.

However ALL of the offers I have gotten come with a max cap besides the welcome offer. It's just so bad that only because of these terms you will never ever see a deposit from me again. I know it's up to the player to take them so I have never took them but the fact that you offer bonuses with these type of structure says enough about your business practices in my opinion.
@JohnSnow - What's up mate, can you share a screenshot of this promotion you are referring to please?

Thanks,
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
Just got this bonus offer from Energy:

A really really bad bonus! :what: :eek:
Is that x120 the deposit in WR?
Max winnings is 500 Euro? :what:

View attachment 161261
This was a targeted campaign to a group of selected customers and the percentage was extremely generous, 300%. Therefore, we had to apply a cap to make sure we protect ourselves against potential bonus abusers.

We hope to have clarified your concern @sapit222
 

JohnSnow

Experienced Member
PABnononaccred2
Joined
Mar 12, 2018
Location
Netherlands
Energy casino changed their bonus terms (for the good). Every bonus offer i got so far was with max cashout restriction of 500. No matter how low or high. Or daily offers on specific slots only with 500 max cashout. Don't see any of that max cashout now! This particular wednesday reloadd also usually came with a max cashout at least for my account. Not anymore.

RELOAD WEDNESDAYS BONUS​

  1. The promotion is open to all players who can lawfully place real-money wagers on the EnergyCasino website and are aged 18 years or over (or min. legal age, depending on the region) and only have one account with EnergyCasino, as per the general terms and conditions found on site.
  2. Should EnergyCasino discover a player with multiple accounts, all winnings will become null and void.
  3. Customers residing in the UK are excluded from this promotion.
  4. This promotion is valid every Wednesday, between 00:00 and 23:59 (CET).
  5. Customers can claim the 50% Reload Bonus of up to €50 only once, during the promotional period.
  6. The Reload Bonus will only be available to customers who have made at least one real money deposit to their EnergyCasino account.
  7. To claim the bonus, customers need to go to the Deposit page, select their preferred payment method and tick the relevant offer before making their deposit.
  8. To complete the wagering requirements of the Reload Bonus, the bonus and deposit amount (total of bonus + deposit) must be wagered 25 times. To see your bonus and how much you need to wager go to “My account” and click on “Bonus balance - details".
  9. We offer you an option to forfeit your bonuses. All you need to do is go to “My Account” - located on the right side of the website - and click on “Cancel Bonus”. Please be aware that if you forfeit a bonus before completing any required wagering, the bonus, along with any additional accumulated winnings, will be removed.
  10. Wagering requirements can only be completed on slot games, with the exception of those mentioned in the “Deposit Bonus” section of the Standard Bonus Terms and Conditions – Casino. Stakes on table games, Live Casino games or Sportsbook will not count for this promotion.
  11. The Reload Bonus wagering requirement should be completed within 3 days after the bonus is activated. Failure of wagering the bonus within the aforementioned period will result in forfeit of the bonus and eventual winnings.
  12. Crediting may be delayed for up to 48 hours, in the unlikely event of downtime due to technical issues.
  13. These terms and conditions relate to this campaign only. By participating in this promotion you accept to follow its terms and conditions.
  14. Energy offers a personalised website experience; customers must be logged in to view the promotions available to them.
  15. Standard Bonus Terms and Conditions – Casino apply.
    *General terms and conditions apply.
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
@johnnymcc1966 @Supababe Guys could you please send me a screenshot via private message of this message you received? Alternatively you can contact our live support and inform them I sent you to prioritize your request.

Many thanks,
 
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JohnSnow

Experienced Member
PABnononaccred2
Joined
Mar 12, 2018
Location
Netherlands
Hi @brianmon. When a withdrawal is requested, this withdrawal enters a queue of priority, meaning whoever requested the withdrawal first is put first in the queue, the second, will be second in the queue, and so on and so forth.

This means that sometimes your withdrawal might take slightly longer due to this however we assure you that all withdrawals are checked and processed within that 3 working days (or 72 hours) time frame. Should it take any longer due to unforeseen scenarios, please do send me a private message on CM or contact our live chat to look into it. :)

EnergyCasino
Yes, I understand, thank you for your screenshot.

So basically you can choose between 2 x 100% bonuses available: Bonanza OR Carol upon making a deposit.

The maximum bonus amount is €50.
Max winnings are capped at: €500. Any bonus winnings that amount to over €500 after wagering has been completed will automatically be forfeited.

Both bonuses are available on the following games: Sweet Bonanza Xmas and Leprechaun Carol (Pragmatic Play).

Direct quote from your live agent. BTW these max cashouts weren't mentioned on the promotion page. I had to ask on live chat. Goodbye energycasino


Last time I also took a bonus where I was under the impression there was no max cashout. Your promotions are the worst ever.
 
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