Official EnergyCasino. Energised thread! Bonuses & more

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
Marco, no biggie as you guys do VISA Direct but have you blocked Trustly for UK?

Went to use it, not that i use it much, and said not available for my country.
Hi buddy what's happening? @pinnit2014

Not that we know of but there is a list of banks that work with Trustly.
UK banks list: Halifax, Lloyds Bank, Monzo, Nationwide, TSB, Ulster Bank, Barclays, Satander, NatWest, HSBC UK, Bank of Scotland, Royal Bank of Scotland, The Co-operative Bank, Metro Bank and more
 

karls0n

Meister Minion
MM
Joined
Dec 1, 2021
Location
Melbourne
Hi buddy what's happening? @pinnit2014

Not that we know of but there is a list of banks that work with Trustly.
UK banks list: Halifax, Lloyds Bank, Monzo, Nationwide, TSB, Ulster Bank, Barclays, Satander, NatWest, HSBC UK, Bank of Scotland, Royal Bank of Scotland, The Co-operative Bank, Metro Bank and more
 

karls0n

Meister Minion
MM
Joined
Dec 1, 2021
Location
Melbourne
Hi buddy what's happening? @pinnit2014

Not that we know of but there is a list of banks that work with Trustly.
UK banks list: Halifax, Lloyds Bank, Monzo, Nationwide, TSB, Ulster Bank, Barclays, Satander, NatWest, HSBC UK, Bank of Scotland, Royal Bank of Scotland, The Co-operative Bank, Metro Bank and more
Are you going to provide services to Aussies?
 

sapit222

Ueber Meister
PABaccred
MM
Joined
Nov 7, 2012
Location
Stockholm
What kind of Bonus terms is this?? :what::what::what:

TERMS & CONDITIONS:

18+ (or min. legal age, depending on the region). T&Cs apply.
100% up to €100 available once to users who made 1+ deposit.
Select Bonus before depositing.
Promo runs: 12:00 on 14.01.2022 - 23:59 (CET) on 15.01.2022. Valid 3 days.
Wager Deposit+Bonus 35x on eligible slots. Max bet €5. Bonus winnings cap: €200.
Irregular gameplay may affect eligibility. BeGambleAware.org. Please play responsibly.

So i take the bonus and deposit 100 Euro and have to playthrough (wr) x70 the deposit = 7000 Euro to be able to get max 200 Euro??

Surely that is not correct @MarcoEnergy ?
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
What kind of Bonus terms is this?? :what::what::what:

TERMS & CONDITIONS:

18+ (or min. legal age, depending on the region). T&Cs apply.
100% up to €100 available once to users who made 1+ deposit.
Select Bonus before depositing.
Promo runs: 12:00 on 14.01.2022 - 23:59 (CET) on 15.01.2022. Valid 3 days.
Wager Deposit+Bonus 35x on eligible slots. Max bet €5. Bonus winnings cap: €200.
Irregular gameplay may affect eligibility. BeGambleAware.org. Please play responsibly.

So i take the bonus and deposit 100 Euro and have to playthrough (wr) x70 the deposit = 7000 Euro to be able to get max 200 Euro??

Surely that is not correct @MarcoEnergy ?
@sapit222 we apply a max cap on certain bonuses to protect ourselves from bonus abusers
 

sapit222

Ueber Meister
PABaccred
MM
Joined
Nov 7, 2012
Location
Stockholm
@sapit222 we apply a max cap on certain bonuses to protect ourselves from bonus abusers
So if i deposit 100 Euro and use the bonus i can only win x2 my deposit?
Thats really really bad... :eek: 💩💩💩

Just dont offer any such bonuses at all then.

A good bonus offer is 100% up to 100 Euro.
WR around x35 deposit and no max winnings.
Max bet can be 5 Euro.

For all casinos to read! :thumbsup:
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
So if i deposit 100 Euro and use the bonus i can only win x2 my deposit?
Thats really really bad... :eek: 💩💩💩

Just dont offer any such bonuses at all then.

A good bonus offer is 100% up to 100 Euro.
WR around x35 deposit and no max winnings.
Max bet can be 5 Euro.

For all casinos to read! :thumbsup:
Thanks for your suggestion @sapit222 your concern will most certainly be addressed. I will discuss this with the casino team and get back to you shortly on this thread. In the meantime you can pm me your username.

So 7000 wagering to withdraw 200? That is disgusting.
@johnnymcc1966 We apologise this bonus is not to your satisfaction we are now looking into improvements surrounding this particular offer. You can also pm me with your username and I will apply some magic
 

helenakp

Ueber Meister
PABaccred
Joined
Sep 24, 2013
Location
MK
Its not about some magic @MarcoEnergy how is it possible someone to suggest that kind of ridiculous bonus and that bonus to be accepted.

Your campaign team need to think twice before they send this kind of offers.
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
18+ (or min. legal age, depending on the region). T&Cs apply.
100% up to €100 available once to users who made 1+ deposit.
Select Bonus before depositing.
Promo runs: 12:00 on 14.01.2022 - 23:59 (CET) on 15.01.2022. Valid 3 days.
Wager Deposit+Bonus 35x on eligible slots. Max bet €5. Bonus winnings cap: €200.
Irregular gameplay may affect eligibility. BeGambleAware.org. Please play responsibly.

So i take the bonus and deposit 100 Euro and have to playthrough (wr) x70 the deposit = 7000 Euro to be able to get max 200 Euro??

Surely that is not correct @MarcoEnergy ?
@sapit222 Can you send us a screenshot or a link of this bonus via pm when you have time please?

Thanks in advance
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
Ive sent you a screenshot of the bonus promotion now.
I saw it thank you for sharing it @sapit222 . After assessing such promotion and reflecting your angle on this scenario, we understand it is the same thing if you say: (deposit + bonus) * 35 which is (100 + 100) * 35 = 7,000. It is exactly the same thing to say 100 *70 = 7,000

So in other words, stating that the deposit has to be played through 70 times is inaccurate. What is the accurate thing to say is (deposit + bonus) * 35

Yet we understand this bonus are not what you have expected and rest assured it will be addressed for potential improvements.

Best,
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
It's a shite bonus, why would anyone take a bonus to in effect max withdrawal of 2x what theyve deposited & try to meet wagering of 35x. Put it simply it's just so bad little point in bothering..........

Your promo staff can't see this. Give me a job I could do better with my eyes closed.

Shocking really
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
I saw it thank you for sharing it @sapit222 . After assessing such promotion and reflecting your angle on this scenario, we understand it is the same thing if you say: (deposit + bonus) * 35 which is (100 + 100) * 35 = 7,000. It is exactly the same thing to say 100 *70 = 7,000

So in other words, stating that the deposit has to be played through 70 times is inaccurate. What is the accurate thing to say is (deposit + bonus) * 35

Yet we understand this bonus are not what you have expected and rest assured it will be addressed for potential improvements.

Best,
What is the definition of irregular play?

and if we take this bonus we can cash out only $200? What’s the point
 
Top