BonJovi92
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- Joined
- Oct 15, 2021
- Location
- Amstelveen
I wonderThe one on top is a slot and the one on the bottom is a player, right?
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I wonderThe one on top is a slot and the one on the bottom is a player, right?
Hi buddy what's happening? @pinnit2014Marco, no biggie as you guys do VISA Direct but have you blocked Trustly for UK?
Went to use it, not that i use it much, and said not available for my country.
Hi buddy what's happening? @pinnit2014
Not that we know of but there is a list of banks that work with Trustly.
UK banks list: Halifax, Lloyds Bank, Monzo, Nationwide, TSB, Ulster Bank, Barclays, Satander, NatWest, HSBC UK, Bank of Scotland, Royal Bank of Scotland, The Co-operative Bank, Metro Bank and more
Are you going to provide services to Aussies?Hi buddy what's happening? @pinnit2014
Not that we know of but there is a list of banks that work with Trustly.
UK banks list: Halifax, Lloyds Bank, Monzo, Nationwide, TSB, Ulster Bank, Barclays, Satander, NatWest, HSBC UK, Bank of Scotland, Royal Bank of Scotland, The Co-operative Bank, Metro Bank and more
@karls0n This is not yet on the roadmap but we appreciate the suggestion as it will be discussed.Are you going to provide services to Aussies?
@BonJovi92 Not just yet!and USA like Unibet? :xxx: :axeman2:
@sapit222 we apply a max cap on certain bonuses to protect ourselves from bonus abusersWhat kind of Bonus terms is this??
TERMS & CONDITIONS:
18+ (or min. legal age, depending on the region). T&Cs apply.
100% up to €100 available once to users who made 1+ deposit.
Select Bonus before depositing.
Promo runs: 12:00 on 14.01.2022 - 23:59 (CET) on 15.01.2022. Valid 3 days.
Wager Deposit+Bonus 35x on eligible slots. Max bet €5. Bonus winnings cap: €200.
Irregular gameplay may affect eligibility. BeGambleAware.org. Please play responsibly.
So i take the bonus and deposit 100 Euro and have to playthrough (wr) x70 the deposit = 7000 Euro to be able to get max 200 Euro??
Surely that is not correct @MarcoEnergy ?
So 7000 wagering to withdraw 200? That is disgusting.@sapit222 we apply a max cap on certain bonuses to protect ourselves from bonus abusers
So if i deposit 100 Euro and use the bonus i can only win x2 my deposit?@sapit222 we apply a max cap on certain bonuses to protect ourselves from bonus abusers
Thanks for your suggestion @sapit222 your concern will most certainly be addressed. I will discuss this with the casino team and get back to you shortly on this thread. In the meantime you can pm me your username.So if i deposit 100 Euro and use the bonus i can only win x2 my deposit?
Thats really really bad... ???
Just dont offer any such bonuses at all then.
A good bonus offer is 100% up to 100 Euro.
WR around x35 deposit and no max winnings.
Max bet can be 5 Euro.
For all casinos to read!
@johnnymcc1966 We apologise this bonus is not to your satisfaction we are now looking into improvements surrounding this particular offer. You can also pm me with your username and I will apply some magicSo 7000 wagering to withdraw 200? That is disgusting.
Thank you @helenakp we appreciate your input!Its not about some magic @MarcoEnergy how is it possible someone to suggest that kind of ridiculous bonus and that bonus to be accepted.
Your campaign team need to think twice before they send this kind of offers.
@sapit222 Can you send us a screenshot or a link of this bonus via pm when you have time please?18+ (or min. legal age, depending on the region). T&Cs apply.
100% up to €100 available once to users who made 1+ deposit.
Select Bonus before depositing.
Promo runs: 12:00 on 14.01.2022 - 23:59 (CET) on 15.01.2022. Valid 3 days.
Wager Deposit+Bonus 35x on eligible slots. Max bet €5. Bonus winnings cap: €200.
Irregular gameplay may affect eligibility. BeGambleAware.org. Please play responsibly.
So i take the bonus and deposit 100 Euro and have to playthrough (wr) x70 the deposit = 7000 Euro to be able to get max 200 Euro??
Surely that is not correct @MarcoEnergy ?
@sapit222 Can you send us a screenshot or a link of this bonus via pm when you have time please?
Thanks in advance
So 7000 wagering to withdraw 200? That is disgusting.
Winning?Also irregular gameplay is defined as what exactly?
I saw it thank you for sharing it @sapit222 . After assessing such promotion and reflecting your angle on this scenario, we understand it is the same thing if you say: (deposit + bonus) * 35 which is (100 + 100) * 35 = 7,000. It is exactly the same thing to say 100 *70 = 7,000Ive sent you a screenshot of the bonus promotion now.
What is the definition of irregular play?I saw it thank you for sharing it @sapit222 . After assessing such promotion and reflecting your angle on this scenario, we understand it is the same thing if you say: (deposit + bonus) * 35 which is (100 + 100) * 35 = 7,000. It is exactly the same thing to say 100 *70 = 7,000
So in other words, stating that the deposit has to be played through 70 times is inaccurate. What is the accurate thing to say is (deposit + bonus) * 35
Yet we understand this bonus are not what you have expected and rest assured it will be addressed for potential improvements.
Best,