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danofthewibble

Meister Member
Joined
Jan 2, 2018
Location
UK
I deposit £100, 2 weeks ago played about 2-3 hrs got email next day, you spend to much time playing? is that just to make happy UKGC ?
I got a similar one when I deposited a tenner and got a couple of hours play (and a £200 withdrawal) out of it. Apparently I spent longer playing than usual, and the algorithm decided this was unusual activity.

It certainly was. I got decent playtime out of the minimum deposit :)
 

perunamies

Sad Little Troll
Joined
Jun 1, 2022
Location
At home
I got a similar one when I deposited a tenner and got a couple of hours play (and a £200 withdrawal) out of it. Apparently I spent longer playing than usual, and the algorithm decided this was unusual activity.

It certainly was. I got decent playtime out of the minimum deposit :)
Seems like RG is that you have to lose the deposit fast. It's a no-no to get decent playtime out of small deposits.

Meanwhile the casino gives players the option to deposit thousands and thousands in one go, but then they freak out if someone actually gets hours of playtime from a small deposit. Seems weird, but what the hell do I know? :cheers:
 

danofthewibble

Meister Member
Joined
Jan 2, 2018
Location
UK
I don’t mind the ones like that. They’re automated, that’s fine.

Mecca though - their RG is nuts. For weeks, the site would put up an inescapable pop up suggesting I set a deposit limit - which I had done years before, and which was £10 a week, and still was. And that would be a daily suggestion.

Then I got an email thanking me for self-excluding across their portfolio (which I hadn’t, nor did I want or need to.)

I emailed them and asked them to confirm back that it was a technical error. They sent me a survey asking for my opinion of their service instead. Their live chat confirmed no exclusion.

Wary of playing there at all now. What a mess Rank are.
 

justdoit

💩 Happens
PABnononaccred
Joined
Nov 22, 2021
Location
Flat Earth 😂
I got a similar one when I deposited a tenner and got a couple of hours play (and a £200 withdrawal) out of it. Apparently I spent longer playing than usual, and the algorithm decided this was unusual activity.

It certainly was. I got decent playtime out of the minimum deposit :)
same think happen in Pokerstars deposit £300 played about 3-4 hrs got block from playing, but not from cashout, next day got email, i did replay and got unblock, if Casinos they going treat as like kid thank fk it Crypto casino all way, if casinos doing this just to shut up UKGC ok cool, if they going to start asking as for sow and block are cashout no way I will risk my money in UKGC casinos...p.s. I deposit 1 time month in pokerstars same stake 40p to 1 quit, I just feel UKGc casinos now with lower deposit limits they pushing as to play faster bigger stake
Screenshot 2022-07-15 at 07.39.53.png
 

AgentEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
same think happen in Pokerstars deposit £300 played about 3-4 hrs got block from playing, but not from cashout, next day got email, i did replay and got unblock, if Casinos they going treat as like kid thank fk it Crypto casino all way, if casinos doing this just to shut up UKGC ok cool, if they going to start asking as for sow and block are cashout no way I will risk my money in UKGC casinos...p.s. I deposit 1 time month in pokerstars same stake 40p to 1 quit, I just feel UKGc casinos now with lower deposit limits they pushing as to play faster bigger stake
View attachment 170047
Standard Responsible Gambling procedures applied by the majority of operators. Specially MGA, UKGC license holders, and other regulated jurisdictions. Player protection comes first. Then it is up to you to take our rich advise 😉
 

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