Official EnergyCasino. Energised thread! Bonuses & more

andym

Experienced Member
Joined
Jul 6, 2013
Location
germany
Forget about energy. I returned after a year break there. withdraw speed still 3 days. Their promos are ridicilous bad as they all have their wincap still and their goodwill rate is below 5%.
Spend more than 1200eur in 6 days and got 50eur back As a goodwill.
not comparable with the industry anymore...
 
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justdoit

Full Member
Joined
Nov 22, 2021
I got account in Energy casino, in covi19 time I got brake from gambling join gamestop for a year, when I got back they refuse to open my account lol... All other casinos they reopen my account without any problem, some casinos they even send me Welcome Bonus
Energy Casino run like old time with no upgrades, they cant check if you still on gamestop
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Marco might be the rep of the year but i really dont understand the point of him starting this thread ? Asking for opinions when clearly they are not taking onboard ?
Withdrawals still not up to standard of the old days, still just 1 game you can play on bonuses
And yesterday got mail about 100% bonus on Legasy of dead and since i like that game i figure why not, but thankfully i read the terms
All winnings with the bonus capped at $500????
Slow payout and capped winnings used to be a sign of casinos having paymeants issues ?
Enough ranting just wished they came good again used to me one of my fav
 

pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Yeah, i stopped playing there as their w/d times were getting a tad erratic as well. Says a lot when the offers still come in and you don't even open them because you know it's the usual 1 game you probably don't want to play and, if lucky, you're capped at a low amount as well. Pointless (well, for players - probably decent for the casino)
 

BonJovi92

Newbie member
Joined
Oct 15, 2021
Location
Amstelveen
Marco is trying his best 🙂 All casinos have gotten room for improvement I guess and the fact that certain casino reps ask for feedback is a good initiative.
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
Marco might be the rep of the year but i really dont understand the point of him starting this thread ? Asking for opinions when clearly they are not taking onboard ?
Withdrawals still not up to standard of the old days, still just 1 game you can play on bonuses
And yesterday got mail about 100% bonus on Legasy of dead and since i like that game i figure why not, but thankfully i read the terms
All winnings with the bonus capped at $500????
Slow payout and capped winnings used to be a sign of casinos having paymeants issues ?
Enough ranting just wished they came good again used to me one of my fav
We are trying our best. Thanks for sharing your thoughts. :thumbsup:
 

perunamies

Newbie member
Joined
Jun 1, 2022
Location
At home
This was a fun read through. :laugh:

"We want your honest feedback, because we've lost most of our player base and want to get them back to our casino"

Then they completely ignore any constructive criticism. What was the point? Free publicity probably.

We players are not complicated. Fast, hassle free cashouts. A few decent bonuses from time to time. Maybe some free spins. Possibly some cash back. That's it. It's not rocket surgery.

I think I played at Energy at some point in time, but it's probably been over 5 years since I deposited there. Just completely forgot about them because there were always 10-20 better places to play at at any point in time.

Capped winnings on bonuses? Big no-no.

1 or 2 games you can play on bonuses? Big no-no.

Cash out times of up to 3 days? Not a very big no-no for me personally, but still when all these things taken into account I see absolutely no reason to play at Energy.
 

justdoit

Full Member
Joined
Nov 22, 2021
This was a fun read through. :laugh:

"We want your honest feedback, because we've lost most of our player base and want to get them back to our casino"

Then they completely ignore any constructive criticism. What was the point? Free publicity probably.

We players are not complicated. Fast, hassle free cashouts. A few decent bonuses from time to time. Maybe some free spins. Possibly some cash back. That's it. It's not rocket surgery.

I think I played at Energy at some point in time, but it's probably been over 5 years since I deposited there. Just completely forgot about them because there were always 10-20 better places to play at at any point in time.

Capped winnings on bonuses? Big no-no.

1 or 2 games you can play on bonuses? Big no-no.

Cash out times of up to 3 days? Not a very big no-no for me personally, but still when all these things taken into account I see absolutely no reason to play at Energy.
dont even go there lol I just reopen my account after 3 years, I deposit £50 got bonus £25 and they lock my money with bonus only one game to play WTF, I cancel bonus play with my money, won £100 withdraw 2 days ago still waiting for cashout, CS told me they keep it 3 working days as pending, when they pay it can take another 2-3 working days, I need to wait 5 days for some cashout is big joke, I limit my account to £10 so i never go back and play there
 

perunamies

Newbie member
Joined
Jun 1, 2022
Location
At home
dont even go there lol I just reopen my account after 3 years, I deposit £50 got bonus £25 and they lock my money with bonus only one game to play WTF, I cancel bonus play with my money, won £100 withdraw 2 days ago still waiting for cashout, CS told me they keep it 3 working days as pending, when they pay it can take another 2-3 working days, I need to wait 5 days for some cashout is big joke, I limit my account to £10 so i never go back and play there
I just can't wrap my head around how a casino that's been around since 2013 thinks it's a good idea to restrict bonus play to 1 game only. That makes zero sense. I mean 99,99% of players are not going to like that.
 

justdoit

Full Member
Joined
Nov 22, 2021
I just can't wrap my head around how a casino that's been around since 2013 thinks it's a good idea to restrict bonus play to 1 game only. That makes zero sense. I mean 99,99% of players are not going to like that.
and some stupid game never so before lol
not only restrict bonus but all balance include my real cash
Screenshot 2022-06-02 at 09.43.14.png
 

MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
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Good luck!

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MarcoEnergy

EnergyCasino Representative
Joined
Mar 15, 2018
dont even go there lol I just reopen my account after 3 years, I deposit £50 got bonus £25 and they lock my money with bonus only one game to play WTF, I cancel bonus play with my money, won £100 withdraw 2 days ago still waiting for cashout, CS told me they keep it 3 working days as pending, when they pay it can take another 2-3 working days, I need to wait 5 days for some cashout is big joke, I limit my account to £10 so i never go back and play there
Sorry to hear that mate @JustForFun - As usual just send me a private message and I will apply magic to speed up the withdrawals. Also thanks for your feedback, I will pass it on.

Marco,
 

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