Scam Casino Crazyno Casino - Accepting UK player without remote licence

Please be cautious - scammers are afoot.

Gaz237

Ueber Meister
MM
Joined
May 8, 2014
Location
chelmsford UK
Why is there so much misinformation on this site. If I buy weed on a site from a state in

They had no license to provide the service. It is illegal for them to provide service here. There t&c's do not apply here. Fraud pure and simple
You cannot accept something that is not legal.

5 days you have been a member here.

I'm so glad you have turned up to save us all.

Thunderbirds are Go

FAB.
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
They can stipulate anything they want, they are not governed by UK law (or any law that's worth anything).

Under their law they need to prevent access to those who are prohibited from doing so, so it is against their licence terms. However, we know it's a cowboy licence.
 

Gaz237

Ueber Meister
MM
Joined
May 8, 2014
Location
chelmsford UK
Didn’t read about chargeback lol, I’ve worked in financial institutions for years I know all about them. I’ve never posted an issue on these forums just wanted a second opinion.

Honestly your opinion is your own but that’s all it is. Anyone got any legal specifics of useful info they can provide cheers in advance. Also appreciate those that say walk away from the stress. Appreciate thats also a most likely outcome- lesson learnt.

@dec2008mcl is your man.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
So you don't think these casinos are breaking any laws?

I think they shouldn't be accepting uk players as they don't have a license. I also think the UKGC could do a lot to stop this and don't.

You stated the OP was a victim of international fraud, and that the banking code says the bank HAVE to put the OP back into the financial position he was in before the crime.

Then you quoted me and asked why there was so much misinformation on the site.

Can you put a link to the specific international fraud law you were meaning, along with an explanation of how exactly you think they broke it? Then, quote and link to the section of the banking code that show the banks, in that particular situation, HAVE to refund the OP's money.

Clearly that won't be a problem or how would you know it to be correct, rather than misinformation? It would obviously be a great help to the OP, which is what the forum is about, helping people, as then he will be able to go back to his bank and get refunded without any problem, as he will be able to quote the correct sections of the correct acts to them.
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
So you don't think these casinos are breaking any laws?

Then wonder why they are not in court all the time if they don't follow their legislations in Curacao or where ever they operate... Why they should give a shite about anything in UK legislation or regulations, they don't operate in UK are they?

It sounds really great professional legal advise to always (doesn't matter where you are) just refer what your legislation back home says. Don't get surprised if you get fine from police officer when riding left side with your car in many countries.

There have been casinos from Curacato, Costa Rica and many other places operating quite a long time, you have great chance to stad up and make yourself rich and famous by stopping them operating. Maybe at same time force Vegas landbased casinos to follow £2 max bet rule in their slot machines for all player from UK.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
It’s an entire scam and I’m kicking myself for using it. My main point is that either way they wouldn’t have paid anything. They retain funds and in effect have stolen them.

the unfair route for chargeback, could I rely on:


What is an unfair term?
21. A term in a consumer contract is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties’ rights and obligations under the contract, to the detriment of the consumer.
22. Transparency is also fundamental to fairness. The Act requires that a written term in a consumer contract is expressed in plain and intelligible language and is legible. This sits alongside a more general requirement that consumers are given a real chance, before entering a contract, to see and understand all terms that could operate to their disadvantage (see paragraph 28 below).
23. The CMA considers that the Act’s effect is to apply in substance the same tests of fairness, and of transparency, to both terms and notices.
Fairness
24. Broadly, the effects of the fairness test are that wording is more likely to satisfy the law if it is drafted and presented in a way that respects consumers’ legitimate interests.
25. ‘Significant imbalance’ is concerned with the parties’ rights and obligations under the contract. It arises where a term is so weighted in favour of a trader that it tilts the balance of the contract significantly in the trader’s favour – for instance, by granting the business a discretion that could be used unfairly to increase the benefits it enjoys or to impose a disadvantageous burden on the consumer.
26. As a starting point, when assessing fairness, it is useful to ask whether the wording places the consumer in a legal position less favourable than that which is otherwise provided for by the law.
27. Although the imbalance must be significant, unfairness does not require proof that a term has actually caused harm. Wording may be open to challenge if it could be used a cause consumer detriment.
Yes you can rely on that. Are you pushing the case back to the bank and raising a formal complaint? Have you done it in writing? Have you asked it to be escalated? Have you said you will go to ombudsman in case of non satisfaction?
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
Yes you can rely on that. Are you pushing the case back to the bank and raising a formal complaint? Have you done it in writing? Have you asked it to be escalated? Have you said you will go to ombudsman in case of non satisfaction?
Thanks for the help - appreciated. I have made a complaint and am waiting for them to come back to me
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
Yes you can rely on that. Are you pushing the case back to the bank and raising a formal complaint? Have you done it in writing? Have you asked it to be escalated? Have you said you will go to ombudsman in case of non satisfaction?
Also wrote this to the casino:


03/05/2020

Dear whom it may concern,

Thank you for your email.

I see you want to play a game of T&C’s and what they state. No problem, here is a summary of very concerning aspects of your own Terms and Conditions that contradict each other, and in any court in any country, amounts to unfair terms.

Your Terms and Conditions state the following also:

“2.2. It is your responsibility to adhere to national legislation in your country. If you open an account in a prohibited country then we are not obligated to refund any funds you may have won or wagered in this instance. Specifically, residents of the Afghanistan, Albania, Algeria, Angola, Bulgaria, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, South Korea, Sudan, Singapore, Syria, Spain, Taiwan, Uganda, United States of America, the United Kingdom, Yemen, Zimbabwe are prohibited from using this website.”

As such your terms clearly state that the United Kingdom is within the list of countries that are specifically prohibited from using your website. They also state (highlighted) that you would not return any deposits whether there were winnings attached or not. As such your terms constitute an unfair advantage to your business and so would under any country’s laws be found as unfair and rendered an invalid.

Further, your next term states the following:

“2.3. Regardless of your jurisdiction, the casino is able to prevent any specific person from opening an account. Players are only ever prevented from opening an account in the event that there is genuine reason to do so.”

The above makes it crystal clear that you as a company can prevent users from opening accounts but have chosen not to do so, so that you can profit from their misunderstanding and lack of information. Therefore you can keep referring to Terms and Conditions but unless they represent fairness on both sides and don’t amount to fraud, they wont hold up in any legal battle.

I will note that you also have been prevented from offering NetEnt games to UK players yet still do so. In addition, mass online cross-country review sites and reputable sources have rendered and classed you as a rogue casino and rogue operator.

I am no stranger to legal processes and action in a multitude of countries, and I will not allow you to continue in this manner. In order to settle this, I ask again that you refund all deposits made across both Crazyno Casino and Ridika Casino.

You know as well as I do that your terms are unfair and disproportionate and so entirely in favour of your casino. There is no fairness and the entire agreement would be classed as unethical and foul play. I am aware of Curacao’s legal system. I will therefore commence such action, as well as report you to Curacao Gaming Commission, the UK Gambling Commission and the authorities both here and in Curacao.

Please respond accordingly. I am not in the habit of wasting time conversing back and forth but will not leave this matter alone until resolved. Act NOW.

I await your response. I am preparing my legal case now should I need to use this.

Thanks
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
Your wasting your time with the casino as previous posters said - they are effectively out of court jurisdiction and they know it. They won’t even bother reading your complaint let alone act upon it.

Your bank should be first and final port of call.
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
That's one thing can say almost for sure. They have given you their final response like they clearly stated, don't know how could they say it any clearer? They know exactly where they are standing and you quite probably are not first player who lost and trying to claim deposits back.. You can tell them that you have hired Ben Matlock to represent you in court or what so ever but if you are willing to take that legal action, do that instead of wasting your time to write them

Final decision means final decision, they might be polite and reply you but don't be disappointed if you don't receive one.

Most of casinos receive complaints every day from players who huge legal background and of course they all have legal team as well who is looking this case and are sure casino is in big trouble... Your email looks exactly something what can be maybe laugh at work it's best for many people but don't really see you achieve anything by trying to tell them how great you are and how big trouble they are if they don't do what you and your legal army want. If everything would be like you write, you wouldn't waste time even to write them anymore but took that legal route if you are so certain it exist. These are fun to their staff to read but do you think they take these kind of emails really seriously? Serious question to you...
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
In all honesty whilst you have a point in most cases, sometimes it works - believe me.

14 Red was used by me before this and before I realised it was rogue and they agreed a refund of deposits. It was that then this, and only until I got curious did I know of the terms issue and that they wouldn’t refund or pay wins either way. That’s the basis of my concerns here because regardless of outcome, at point of deposit, they have a clear intention not to pay either way!
 

paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
Just wondering . You stated you used 14 RED first then found out it was rogue and they agreed to refund your deposits.

You then do the same with this casino.

Looks like you got lucky the first time in getting money back. Why would you search the internet for another dodgy casino and deposit loads again.

That is at least twice you have done this. After the first time surely that would have led you checking where you signed up to from then on in.

Just wondering why when there are hundreds of good casinos for UK players you are scouring the net looking for dodgiest you can find. You signed up to Gamstop or some other reason you are using all the worst casinos you can find.
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
In all honesty whilst you have a point in most cases, sometimes it works - believe me.

14 Red was used by me before this and before I realised it was rogue and they agreed a refund of deposits. It was that then this, and only until I got curious did I know of the terms issue and that they wouldn’t refund or pay wins either way. That’s the basis of my concerns here because regardless of outcome, at point of deposit, they have a clear intention not to pay either way!
Why the hell are u playing with these shit holes?Its not as if our own casinos aren’t the most regulated on the planet.
You claim to be a professional yet admit this is the second time you’ve had this problem give it up and ride out your exclusion.
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
Just wondering . You stated you used 14 RED first then found out it was rogue and they agreed to refund your deposits.

You then do the same with this casino.

Looks like you got lucky the first time in getting money back. Why would you search the internet for another dodgy casino and deposit loads again.

That is at least twice you have done this. After the first time surely that would have led you checking where you signed up to from then on in.

Just wondering why when there are hundreds of good casinos for UK players you are scouring the net looking for dodgiest you can find. You signed up to Gamstop or some other reason you are using all the worst casinos you can find.
I knew someone would say this. I used the 2 one after another and then got curious and delved into the terms.

No I’m not registered on Gamstop.
 
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