Scam Casino Crazyno Casino - Accepting UK player without remote licence

Please be cautious - scammers are afoot.

am2020

Newbie member
Joined
May 2, 2020
Location
UK
Why the hell are u playing with these shit holes?Its not as if our own casinos aren’t the most regulated on the planet.
You claim to be a professional yet admit this is the second time you’ve had this problem give it up and ride out your exclusion.
Thanks for your input
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
In all honesty whilst you have a point in most cases, sometimes it works - believe me.

14 Red was used by me before this and before I realised it was rogue and they agreed a refund of deposits. It was that then this, and only until I got curious did I know of the terms issue and that they wouldn’t refund or pay wins either way. That’s the basis of my concerns here because regardless of outcome, at point of deposit, they have a clear intention not to pay either way!

so hold on, you used 14red, got refunds, then used crazynow and are trying for a refund?

Where did you find these casinos, what were you searching for? The main times they come up in a search os for non gamstop casinos.

Dec shouldn't be much longer with the links you need to get your money back anyway :)
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Also wrote this to the casino:


03/05/2020

Dear whom it may concern,

Thank you for your email.

I see you want to play a game of T&C’s and what they state. No problem, here is a summary of very concerning aspects of your own Terms and Conditions that contradict each other, and in any court in any country, amounts to unfair terms.

Your Terms and Conditions state the following also:

“2.2. It is your responsibility to adhere to national legislation in your country. If you open an account in a prohibited country then we are not obligated to refund any funds you may have won or wagered in this instance. Specifically, residents of the Afghanistan, Albania, Algeria, Angola, Bulgaria, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, South Korea, Sudan, Singapore, Syria, Spain, Taiwan, Uganda, United States of America, the United Kingdom, Yemen, Zimbabwe are prohibited from using this website.”

As such your terms clearly state that the United Kingdom is within the list of countries that are specifically prohibited from using your website. They also state (highlighted) that you would not return any deposits whether there were winnings attached or not. As such your terms constitute an unfair advantage to your business and so would under any country’s laws be found as unfair and rendered an invalid.

Further, your next term states the following:

“2.3. Regardless of your jurisdiction, the casino is able to prevent any specific person from opening an account. Players are only ever prevented from opening an account in the event that there is genuine reason to do so.”

The above makes it crystal clear that you as a company can prevent users from opening accounts but have chosen not to do so, so that you can profit from their misunderstanding and lack of information. Therefore you can keep referring to Terms and Conditions but unless they represent fairness on both sides and don’t amount to fraud, they wont hold up in any legal battle.

I will note that you also have been prevented from offering NetEnt games to UK players yet still do so. In addition, mass online cross-country review sites and reputable sources have rendered and classed you as a rogue casino and rogue operator.

I am no stranger to legal processes and action in a multitude of countries, and I will not allow you to continue in this manner. In order to settle this, I ask again that you refund all deposits made across both Crazyno Casino and Ridika Casino.

You know as well as I do that your terms are unfair and disproportionate and so entirely in favour of your casino. There is no fairness and the entire agreement would be classed as unethical and foul play. I am aware of Curacao’s legal system. I will therefore commence such action, as well as report you to Curacao Gaming Commission, the UK Gambling Commission and the authorities both here and in Curacao.

Please respond accordingly. I am not in the habit of wasting time conversing back and forth but will not leave this matter alone until resolved. Act NOW.

I await your response. I am preparing my legal case now should I need to use this.

Thanks

Sorry have to post this again but this is what they are going to do when they read your email, if they read it all. I can assure you the support staff have templates and exact instructions how to answer, again, if they do at all. The answers you got are from the standard playbook for these casinos.


J.K.-Simmons-Laugh.gif


FYI, these are not some newbies trying to peddle a low-cost casino site. This is a sophisticated operation that is a pure cash cow for a certain group of people that I will not write about in more detail. The entire group had and still has hundreds of skins on the "grey market", they even offered fake games for some time. Still they are very successful because they know exactly what they are doing and how to cover their backs.

FYI2, the address in Cyprus is just a cover, the entire thing goes much deeper you would ever think. If you want to find the people behind the group you will have to look in Israel, Georgia and Kazakhstan. Just sayin'. Good luck!

But go ahead, try your best. Just prepare to be very disappointed and to shelve it at some point under "lessons learned".
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
so hold on, you used 14red, got refunds, then used crazynow and are trying for a refund?

Where did you find these casinos, what were you searching for? The main times they come up in a search os for non gamstop casinos.

Dec shouldn't be much longer with the links you need to get your money back anyway :)
No I used these 2 only - one bc after the other and then challenged with both. I won’t ge making that mistake again
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
Sorry have to post this again but this is what they are going to do when they read your emai, if they read it all. I can assure you the support staff have templates and exact instructions how to answer, again, if they do at all. The answers you got are from the standard playbook for these casinos.


J.K.-Simmons-Laugh.gif


FYI, these are not some newbies trying to peddle a low-cost casino site. This is a sophisticated operation that is a pure cash cow for a certain group of people that I will not write about in more detail. The entire group had and still has hundreds of skins on the "grey market", they even offered fake games for some time. Still they are very successful because they know exactly what they are doing and how to cover their backs.

FYI2, the address in Cyprus is just a cover, the entire thing goes much deeper you would ever think. If you want to find the people behind the group you will have to look in Israel, Georgia and Kazakhstan. Good luck

But go ahead, try your best. Just prepare to be very disappointed and shelve it at some point under "lessons learned".
Already have tbh haha but thank you - appreciate your response
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
No I used these 2 only - one bc after the other and then challenged with both. I won’t ge making that mistake again

See, heres the other thing, you say you have only used 14red and crazyno, but the email you copied and pasted in the first post is to Vegas Wild Casino, as is the reply?
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Yes you can rely on that. Are you pushing the case back to the bank and raising a formal complaint? Have you done it in writing? Have you asked it to be escalated? Have you said you will go to ombudsman in case of non satisfaction?

I disagree. It isn't up to the banks to decide if a merchants T&C's are fair or not. It would require a ruling to that effect, either from a court or maybe a regulatory body, to be able to go down that route. If it didn't it would open up a massive can of worms, someone working in the chargeback department of Barclays (for example) is highly unlikely to be legally qualified to state if something is an unfair term. Even if they were legally qualified, they wouldn't without a ruling.
 

Gaz237

Ueber Meister
MM
Joined
May 8, 2014
Location
chelmsford UK
See, heres the other thing, you say you have only used 14red and crazyno, but the email you copied and pasted in the first post is to Vegas Wild Casino, as is the reply?

Is there not at least 3 Casinos?. 14 Red and the two below, plus Vegas?.

The OP posted this.

I am no stranger to legal processes and action in a multitude of countries, and I will not allow you to continue in this manner. In order to settle this, I ask again that you refund all deposits made across both Crazyno Casino and Ridika Casino.
 

paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
Is there not at least 3 Casinos?. 14 Red and the two below, plus Vegas?.

The OP posted this.

I am no stranger to legal processes and action in a multitude of countries, and I will not allow you to continue in this manner. In order to settle this, I ask again that you refund all deposits made across both Crazyno Casino and Ridika Casino.
Oh wow so it is now 4 casinos not 2.

None of my business but seems mighty odd to have been trying to get money back from four dodgy casinos.

Guess it might explain why the bank is taking little interest in charging back lol.
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
It’s not 4 lol it’s 2. It said Vegas as I used that as a template from someone!
 

am2020

Newbie member
Joined
May 2, 2020
Location
UK
Never mind il do what I need to. I didn’t realise this would turn into a blame game. Thanks for your input
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
So the international law expert ran away when he got called out, now the OP runs away when he gets called out. Well it gave us something to do while in lockdown anyway,
 
Top