Club Player owes me $134,350.20

[acepedro45]

I am the player mentioned in Bryan's last newsletter and his webcast. I would be happy to answer any questions regarding my dispute with Club Player here on Bryan's forum.

See Related Threads:

• My Experience at Club World
• Club Player Casino Charging Me $3000+ To Withdraw My Winnings
• Club Player Casino Not Paying
• Club Player Denying Winning AND Being Rude!
• Withdrawal at Club Player Casino

 

[acepedro45]

Here's a copy of my complaint to Bryan

I am having a massive problem with the Club Player Casino. After reading up on your site, I would classify it as slow paying albeit the largest offense in the history of internet gambling.

I deposited 20,000 USD with the Club Player Casino on June 16th, 2005.
I had the good fortune to amass a jaw-dropping win. Unfortunately, it has since turned into a nightmare. After they subtracted their sticky bonus, I was left with a 150k balance. Club Player will not pay me my winnings in a timely fashion, not will they respond to my inquiries.

At the time of my big win, Club Player's stated policy was that they would pay $2500 a week to their winners. To review, here are the exact quote from their terms and conditions when I made my deposit and when I made my first withdrawal:
"Withdrawals are processed in 3-7 business days and are subject to a maximum of $2500 per week."

In practice, they made only two such such payments, one on 11 August and another on 12 September. In October 05, they "amended" their policy, adding a clause stating that inactive accounts such as mine would be paid $1000 weekly at the discretion of the manager. In March 06 this amount was again reduced to $500 per week at the managers discretion.

The payments that I did receive were roughly every month instead of weekly (Id be happy to provide the complete list of dates and amounts) despite my escalating set of demands to abide by even their modified terms and conditions.

Bottom line: In the year that has since elapsed, the casino has made only 17 payments totaling $16,000 since my win...in other words, not even my initial deposit has been returned to me. $134,350.20 is still owed, plus approx. $2700 worth of comp points.

Club Players management will not return my phone calls, respond to my e-mails, or address my concerns. I have called them approximately 70 times in the past year and written at least 20 e-mails, but by a remarkable string of coincidences not once has Cynthia Williams or another manager been available to assist me, only front line customer service employees who lack the authority to make any changes to my account. I should add that I have never been anything less than polite and professional to any employee of the Club Player Casino, even in the face of such childish tactics.

As your site suggested, I submitted my problem to Montana Disputes almost two months ago. They didnt address the casinos modification of their weekly max, but managed to extract a promise from the casino to continue to make weekly payments (broken immediately).

I assure you this is not a joke. I have just discovered this resource and I would be very grateful for any assistance you can render. When stories like mine circulate, they cause embarrassment to the entire industry. I have gambled quite extensively on the internet and I am well aware that the vasy majority of the industry treats their players respectfully and honestly. Club Player has done neither one.


Thus far I have kept things entirely private but I am rapidly losing my patience. You seem to have amassed an impressive track record of player advocacy, so I will defer to your better judgement in every way. I urge you to take action to help me and I look forward to a professional response.

 

[paul02085]

I am very sorry for your situation. I must ask though, did you do any research prior to making this large deposit to see if Club Player was a solid casino? I would be very hesitant to deposit $20k into ANY RTG casino (with a couple of exceptions).
In the case of Club Player I believe they would probably go bust if they paid you all at once and probably have to struggle to pay you anything hence the delays and constant reductions in the agreed payment terms.


"As your site suggested, I submitted my problem to Montana Disputes almost two months ago. They didnt address the casinos modification of their weekly max, but managed to extract a promise from the casino to continue to make weekly payments (broken immediately). "

This proves Montana is basically worthless as most already have figured out. But really what are they going to say? They probably know Club Player hasnt got the cash. This seems to me to be another case of an undercapitalized RTG licensee who takes big action and knows if they lose they will just NOT PAY and if they win great. Really a no lose situation for a crooked casino (remember the Pirate).

I hope you eventually get paid but your heirs may have to end up collecting most of it. Another major black eye for RTG. I guess they are tired of Playtech getting all the negative press so they are fighting back.

BTW, what did you win most of it on BJ?

 

[acepedro45]

Yes, I had done a bit of research. Googling Club Player and complaints or disputes yields almost nothing. I had made a sizable deposit and win at this casino in the past and had a minimum of fuss getting my money out. I had also played at sister casino Palace of Chance and had only positive experiences.

 

[jetset]

My sympathies are with you, Acepedro - you've been a remarkably patient player despite being jerked around in the most unethical manner and I hope this can be sorted out now that the spotlight is firmly on Club Player and its management - not to mention RTG as the provider.

This is the sort of management that this industry does NOT need.

 

[The Dude]

At the moment, they have stated they will be paying the player $2000 per week now.

The only problem I see with this is that they are a bit behind in payments, and I thought they would cut him a check to catch up with the missed payments. I guess we'll see about that.

 

[acepedro45]

Paul, I won playing 3k bets on blackjack.

I would be willing to reduce my weekly payment to 2k/wk, but not without a catch-up check covering the previous 52 weeks.

Before I consent to any reduction in payments, I require a written apology acknowledging the casino's unprofessional treatment of me.

 

[AussieDave]

Acepedro, reiterating jetset's comment, you've shown a good deal of restraint regarding this issue. I take my hat off to you for that I doubt I'd be able to keep a civil tongue by this time.

CM glad to hear you've managed to get the ball rolling on this well over due payout, to you too.

The main reason for my post though, and no I'm not going to keep posting this stuff to every post about non payments.

Granted Acepedro is in the USA, given the amount of money involved and the fact that their are a lot of other USA players who are in the same boat, is it really that big of a surprise that the USA gov is trying to run this industry out of town.

It's unfortunate that a small minority of casino establishments want to operate with rogue like manners. We all see this type of scenario on here all the time, how many don't we hear of!

I don't agree with the bans the USA are trying to pass, but, I also don't agree that players should have to run the gauntlet every time they play online either. Eventually something will break.

 

[AussieDave]

Before I consent to any reduction in payments, I require a written apology acknowledging the casino's unprofessional treatment of me.

If your still wagering online can I suggest if your not already doing it, to only accept deposit requests when you have the terms in writing from the casino.

Obviously this would be more relivant to large deposits, but, with smaller ones make sure you take a time stamped copy of their bonus terms & general conditions of play before dropping any cash or accepting any bonuses.

Cheers

 

[acepedro45]

Trezz:

"If your still wagering online can I suggest if your not already doing it, to only accept deposit requests when you have the terms in writing from the casino."

I did keep a copy of the T & C. The technique this casino employed was to simply ignore my complaints. Conversations with support personnel usually went something like this:

Me: I noticed that you are late once again on your weekly payment. Why are you late and when will you be making your payment?

Support: I can see that you cashed out three weeks ago and we haven't yet processed the payment. I can write a note to the accounting department.

Me: I want to know why you have reduced the payment amount without even consulting me. You are in violation of our agreement and I want full payments to resume immediately.

Support: Sir, I am not authorized to take that action. It says in the notes that only the manager can make changes on your account.

Me: May I speak to the manager then?

Support: Please hold the line.

(10-15 minutes on hold. I am not exaggerating. I have put them on a stopwatch several times.)

Support: I am sorry but the manager is in an important meeting and cannot be disturbed. Please call back in an hour or so and she will be happy to speak with you.

(Repeat)

One day I even called every hour on the hour yet was not able to speak to any manager.

Paul:

I agree that 130k or so is a significant chunk of change, but I don't agree that RTG licensees can simply "hope for the best." There are significant start-up costs involved in setting up an online casino. It doesn't make business sense for Club Player or any other casino to pay the franchise fee, set up a support center, market their product, build a brand name in an extremely competitive environment and then not pay their winners. As in any line of business, the best way to make money is to serve your customers and keep them satisfied. Considering the Club Player brand will be destroyed along with Palace of Chance and Cool Cat Casino, it just isn't in the casino's interest to stiff me. I have started with Bryan's site because it it is the best, but I will have my story all over the internet if I don't receive payment.

 

[WLVRYN]

It sounds as if they've jerked you around long enough. If I were you, I'd be telling my story at every gambling forum out there.

 

[chuchu59]

Trezz:

"If your still wagering online can I suggest if your not already doing it, to only accept deposit requests when you have the terms in writing from the casino."

I did keep a copy of the T & C. The technique this casino employed was to simply ignore my complaints. Conversations with support personnel usually went something like this:

Me: I noticed that you are late once again on your weekly payment. Why are you late and when will you be making your payment?

Support: I can see that you cashed out three weeks ago and we haven't yet processed the payment. I can write a note to the accounting department.

Me: I want to know why you have reduced the payment amount without even consulting me. You are in violation of our agreement and I want full payments to resume immediately.

Support: Sir, I am not authorized to take that action. It says in the notes that only the manager can make changes on your account.

Me: May I speak to the manager then?

Support: Please hold the line.

(10-15 minutes on hold. I am not exaggerating. I have put them on a stopwatch several times.)

Support: I am sorry but the manager is in an important meeting and cannot be disturbed. Please call back in an hour or so and she will be happy to speak with you.

(Repeat)

One day I even called every hour on the hour yet was not able to speak to any manager.

Paul:

I agree that 130k or so is a significant chunk of change, but I don't agree that RTG licensees can simply "hope for the best." There are significant start-up costs involved in setting up an online casino. It doesn't make business sense for Club Player or any other casino to pay the franchise fee, set up a support center, market their product, build a brand name in an extremely competitive environment and then not pay their winners. As in any line of business, the best way to make money is to serve your customers and keep them satisfied. Considering the Club Player brand will be destroyed along with Palace of Chance and Cool Cat Casino, it just isn't in the casino's interest to stiff me. I have started with Bryan's site because it it is the best, but I will have my story all over the internet if I don't receive payment.

There are some casinos that are poorly-funded. We had the KISS casino folding after it was chastised by many forum members for not paying an under-21 year-old kid an amount of $8K last year. Not sure whether this was the only reason for its folding up but this incident must have contributed to it.

 

[The Dude]

There are some casinos that are poorly-funded. We had the KISS casino folding after it was chastised by many forum members for not paying an under-21 year-old kid an amount of $8K last year. Not sure whether this was the only reason for its folding up but this incident must have contributed to it.

It didn't fold, it was a part of the Giant Vegas group, and they moved to Playtech from RTG.

 

[Juki79]

Club Player tried to cheat me 700USD but I got it back from Montana after 3-4 months.

I was playing BJ at Club Player (I thought that it was ok casino, was not blacklisted anywhere) and suddenly my account was empty, they claimed I was not allowed to gamble there in the first place and so on cause Im from Finland. And tehy were telling some other s**t as well that I was the one cheating them.

Finally, after about sending them 40 e-mails, (they replied about 10 and best thing is that they accidentally admitted many times theyre cheating on me) and after contacting to Montana Disputes I got check from Panama and got my cash.

Its not that big amount of money, but tells something about that amateur casino and stupid people managing it. I truly hope you get you 130k from that rogue casino and Club Player will be closed soon.

 

[sdaddy]

Hang in there, Acepedro. As someone who's been in these type of protracted battles for large payments, I can relate. Publicizing your story through Casino Cautions was a good step. Although these places won't acknowledge it, they DO feel the pressure from the negative publicity of a case like yours. Once they realize you won't be giving up, they'll finally stop hiding and get serious about paying you. G/L.

 

[acepedro45]

So these idiots are up to their usual tactics. They have paid me 2k today, but nobody will answer any of my questions about a catch-up payment or why this payment is so late (last payment = july 12).

They have also "accidentally" stolen 1k from the account, but I am assuming that is an administrative mistake and will soon be corrected. Either way, it all adds up to one thing: seriosu gamers should not play there.

Does anybody have any suggestions for other good watch dog sites where I should post my story?

 

[The Dude]

...Does anybody have any suggestions for other good watch dog sites where I should post my story?

Some general advice: One effective method is to google the casino name, and usually up will pop the top affiliates for this casino (or any casino for that matter). Contact these websites and tell them your story.

By the way, your situation is still in an operation in progress, so I wouldn't go hog wild quite yet.

 

[acepedro45]

Bryan:

I will holdd my tongue for now, it just infuriates me when they continue their juvenile behavior. Thanks so much for you help again.

 

[acepedro45]

The Usual...Ho Hum

Sadly it has been 11 days since my last payment from Club Player. It appears they have suffered a relapse. I got $1500 on July 27 and nothing since then. There appears to be no rhyme or reason to what they are doing. Calls to the support staff yield the usual results.

To any potential player, I would urge extreme caution dealing with Club Player Casino, or its sisters Palace of Chance and Cool Cat Casino. The management team is unprofessional and uncommunicative, disrespectful and dishonest. Not paying what you promised to pay on the day it is due is called stealing, especially when it is part of a deliberate and willful attempt to drag things out for as long as possible.

Nicaragua, have you had any positive developments with the Shark Casino?

 

[nicaragua]

Shark is moving along, slowly, but somewhat steadily.

Any good news on your case?

 

[sdaddy]

Any update, acepedro?

 

[acepedro45]

Well, Club Player has unfortunately returned to its old tricks. Not only did they take almost a month to process my latest payment, when I checked my neteller account it was for $500 instead of $2k. I didn't know whether to laugh or cry. I've asked Bryan to take a look on his end, but really, what else is there to do besides smear this casino and her sisters? If they won't communicate and they won't pay, there isn't really any constructive remedy I can pursue.

Glad to hear things are going well Nicaragua, just wish I could say the same.

 

[TheGooner]

Absolutely shocking.
And the excuses about underfunding and slow payment are worse.

I'm off to rogue the casino (as "sister" sites) on my site - which I know doesn't help you - but hopefully will show up if anyone googles them in the future.


Good luck with your future payouts mate.

 

[sdaddy]

You've been very patient, acepedro, but I'm afraid their plan is just to continue to jerk you around. I say it's time to start pressuring their affiliates to reevaluate their ties with these rogues.

Wouldn't hurt to start a thread over at

You do not have permission to view link Log in or register now.

as well.

I'm off to rogue the casino (as "sister" sites) on my site - which I know doesn't help you - but hopefully will show up if anyone googles them in the future.

Well done. Every bit helps.

 

[sorry4me]

Club Player jerked me around for a 1K cashout that they eventually paid but I can't even begin to imagine your pain. Club Player has called me on several occations to attempt to entice me to return to their casino. When I tell them that I won't return I have always reminded them of my mistreatment/slow pay but the most recent time someone called representing them I spoke of you.

 

[kwblue]

That is absoultely pathetic that they are treating you this way. They are going to lose players in a big way from this, I think, unless they rectify the situation with a real payment (substantial) AND an apology.

I certainly wouldn't want to rep an outfit like that and I am sure if you contact the majority of their affiliates - they would feel the same.

 

[paul02085]

At the moment, they have stated they will be paying the player $2000 per week now.

The only problem I see with this is that they are a bit behind in payments, and I thought they would cut him a check to catch up with the missed payments. I guess we'll see about that.

Lets see, if they were gonna pay him $2k per week starting 7/21, then he should have been paid about $10,000 since then. Acepedro, how much have they paid you since 7/21?

 

[Simmo!]

Sorry to hear about your predicament Acepedro. This shouldn't happen to anyone. It shouldn't be allowed to happen to anyone and I'm surprised RTG haven't stepped in.

This is exactly the sort of problem that has given RTG the reputation it has. If I was an RTG licencee I would be hassling RTG to sort this out as it reflects badly on all RTG operations. RTG should be incensed at this sort of publicity...the good work done on their behalf by operators like iNetBet and Bodog is easily undone by other licencees.

In this day and age, it's quite shocking that their licence allows them to get away with this IMO. And any casino that imposes a limit on weekly cashouts immediately raises warning flags to me. I can understand why they need to be cautious with new players as unfortunately there are plenty of fraudulent players causing problems for the "normal" punters. But as a "normal" player, I wouldn't play at a casino with this rule in place.

The question this whole sorry episode raises to me (especially as there is a history here) is:

"Do RTG care"?

Cheers

Simmo!


PS. Best of luck getting your money.

 

[Zoozie]

"Do RTG care"?

How does RTG casinos pay the software provider?

1) They pay for the software only once?
2) Some kind of monthly licence fee?

I do believe it is 2) since there are shared jackpots which suggest RTG also host the servers. And this is how I also believe MG casinos work.

But if it is 2) then RTG should have no problem 'cutting the power' for the rotten RTG casinos. Since they do not do that, it seems they do not care.

But actually MG also did nothing to stop the Casino Rewards casinos. (I believe they are better now though).

Zoozie

 

[The Dude]

This is unacceptable.

Rogued:
https://www.casinomeister.com/rogue-casinos/

I contacted RTG about this issue in July and was told that the operators were being spoken to about this. Either the management at Club Player is doing some bad-ass bong hits, or they are just pathetically inept; this whole episode is uncalled for, and I have rogued them without hesitation. Players should not patronize casinos that are this lackadaisical.

If you claim to be a casino, well then act like one.

 

[winbig]

Good move. Let's see...$134k @ $2k a week...over a year to get paid.

Hmmm, I bet they wouldn't hesitate to take a $134k deposit immediately, now would they?

 

[acepedro45]

Here's an interesting little exchange

So today I get an email from Bryan:

Hi David,

This just in from the casino:

Since our last e-mail on August 21st we have payed Mr X a total of $10000 since we agreed to send $2000 weekly installments. This week's payment will be sent on Friday for a total of $12000 on 6 payments of $2000. Please kindly let me know why is Mr. X complaining right now.

How much have they paid you to date? Please let me know.

Sincerely,

Bryan

I reply

Hi Bryan,

They must be a little mixed up on their addition
again. Here's their recent payment history.

July 12: $500
July 25: $2000
July 27: $1500
August 22: $500


Call me crazy, but those don't look like regular
weekly payments of 2k to me. In the eight weeks
since you have been involved they have paid me a total of
$4500. "Mr. X" (They spelled my name wrong) is complaining because they
aren't paying him his winnnings.

Again, thank you for your efforts.




What's especially funny is the blatant lie about payments. Do they really think Bryan will just take their word for it?

It also made me wonder if they are monitoring this very thread, since their fictional account of their payments dovetails with what Bryan and others have remarked is fair on this forum.

Thank you to all of you who are participating in this thread and reading it. When other players stop playing there and list me as a reason, that gives Club Player management even more incentive to start acting like grown-ups.

 

[winbig]

What's even more rediculous is the fact that they're only doing this to save some money from what they'll recieve in interest, but yet they're going to lose 5-10x+ that in lost revenue from current players that leave because of this, and potential players that come across this thread.

All this to save (maybe) $10k...and that's a high figure.


edit: Oh yea, I forgot.....this payout would probably bust them.

 

[sdaddy]

I love this from the casino:

Please kindly let me know why is Mr. X complaining right now.

Are you kidding me, Club Player? What arrogance you people have. You've just been ROGUED by Bryan for your pathetic treatment of this player, which has been going on for OVER A YEAR. Whether you realize it or not, your day of reckoning from this episode is coming.


Stay on these guys, Acepedro. You've really done a great job letting the facts speak for themselves.

 

[Westland Bowl]

Club Player tells Bryan:

Since our last e-mail on August 21st we have payed Mr X a total of $10000 since we agreed to send $2000 weekly installments. This week's payment will be sent on Friday for a total of $12000 on 6 payments of $2000. Please kindly let me know why is Mr. X complaining right now.

A screenshot of the Neteller account (with identifying info air-brushed out) should really prove or disprove this point though Bryan probably would like to see the actual computer screen projecting this without interference.

But Bryan already rogued the casino and I certain have decided not to play at Club Player. Pish posh and all that.

 

[carramrod]

This episode in particular further tarnishes not only Club Player's reputation, but - and perhaps more importantly - all RTG casinos in general.

A week, even a month, is one thing. But far to much can happen in a year for such a "payment plan" to be acceptable.

 

[paul02085]

RTG's reputation has been tarnished long ago. This is just another example. They are famous for allowing underfunded licensees to use their software. They are also famous for not doing squat about it when aforementioned licensees cant pay their debts. RTG= Do not trust (with a VERY few exceptions).

 

[acepedro45]

Another twist to this wacky saga

So over the past month or so, I have noticed Club Player has fallen further and further turning their RTG cashouts into payouts. In other words, the length of time between a cashout being deducted from the casino balance and actually showing up in my neteller account has been increasing rapidly. New cashouts were being approved by the casino even though the previous ones had not yet cleared the system, creating a logjam. Tonight I decided to figure out just how far behind they are.

It turns out that over the past month and a half, $9,500 has been deducted from my casino account but not yet credited to my neteller account.

So for what it's worth, if they actually paid out the cashouts they approved, they would be more or less back on schedule (discounting, of course, the extra YEAR they wasted while they dicked me around). $9,500 pending + $4,500 actually paid equals $14k, or seven weeks of payments under the "revamped" payment plan Brian worked out. Thoughts?

 

[winbig]

Forgive me if this has been brought up before, but has RTG offered any assistance in this? I doubt it, but they should at least threaten to pull their license if they don't shape up. Maybe that'd get club player to get off their asses and start paying.

 

[The Dude]

acepedro45 - have you checked your Firepay account? The casino contacted me yesterday explaining that they have been paying you there as well. This is their report:

AUG-24-06 - 2,500.00
AUG-31-06 - 2,500.00
SEP-02-06 - 2,000.00

Please let me know. Thanks!

 

[acepedro45]

Club Player has in fact paid 7k into my firepay account (which I hadn't used in several years and never with Club Player, hence the confusion). As it turns out, they are sticking to the payment plan reasonably well. I also just got another transfer of 2.5k into my neteller account.

All together since July 21 (I think in their e-mail they wrote August when they meant July) the casino has paid 6.5k to neteller and 7k into firepay, for a total of 13.5k.

I've certainly seen good behavior on CPs part turn sour in a hurry, but maybe it's time they were de-rogued. This has been an eye-opening demonstration of the power of this forum. Thanks again to all of you who have made it such a success.

 

[AussieDave]

acepedro45,

Good to hear that things are going well and payments are being made by CP.

This has been an eye-opening demonstration of the power of this forum.

I'm sure everyone is happy to have helped you. This forum is really the only way I'm sure most people get paid out or errors addressed. If Bryan (CM) still has his wish list going I'm sure he'd appreciate a little present as a way of thanking him for his assistance.




Edit: Granted CM draws an income from the site, however he really does go to a lot of trouble with these PAB's and I just think if he gets people paid then people should buy him something from his wish list as a thank you gesture.

 

[bpb]

FWIW, I've also had a couple of RTG casinos pay me by Firepay when I requested a Neteller withdrawal, despite having never provided my Firepay account information to those casinos. Since I use the same email address for both, I assume that's how they located my Firepay information.

It's a bit disconcerting to have a payment delivered by a completely unexpected method, with not so much as an email telling you that it's happened. In my case, I wasn't using Firepay regularly, so I didn't notice the payments until well over a month after they were made. It's also a pain in the ass since Firepay now charges $10 for EFT withdrawals on "dormant" accounts, with a very loose definition of "dormant" (moving money back and forth from merchants doesn't count as active)

But it certainly beats not getting paid.

 

[chuchu59]

I havent withdrawn from an RTG in ages but the former software does account for the whereabouts of your withdrawal eg when it was processed and by which form of payment. Was this information not shown? From the casino's angle, paying by neteller/firepay only when you have funds there is perfectly understandable but what effort does it take to notify a player, especially one on phased payments, about the status of the cashouts? If they are genuinely trying to improve, they should learn about communication first. Otherwise, all their efforts will be futile.

 

[sdaddy]

As well, I'm pleased to see that the promised payments from Club Player are apparently on schedule. Given the high-profile nature of this dispute, I am a bit surprised why the player was not somehow notified of these unexpected FirePay payments much earlier so that this latest round of criticism could have been avoided. Neverthess, I apologize to Club Player for my harsh comments directed at them earlier in this thread and hope that this case is on a continued path to resolution.

 

[Flizzin]

No, they definitely still belong on the Rogue list. Their CS practices are unbelievable. Blatant lies being told about things that just did not happen and run-arounds left,right and center. I have my own thread on it as well still with no resolution or contact from CP. Too bad there are so many fraudsters out there that have to ruin peoples' true issues which they can do next to nothing about.

 

[winbig]

Lest we forget the obvious...For any reputable casino, the weekly max cashout is there to protect them from fraud in most cases.


They have no reason to not pay the balance in full after this long.

They're either strapped for cash, or just being aholes.

In any case they should stay on the rogue list.

 

[henryVIII]

Lest we forget the obvious...For any reputable casino, the weekly max cashout is there to protect them from fraud in most cases.

Are you sure??

So its not them wanting players to lose their balance? And maintain their own cashflow? Just fraud prevention?

I think, if anything, players should be allowed to deposit by installments to preotect themselves against the fraudulent behaviour of SO many casinos today.

 

[wangpoker]

where are the regulation authorities?
Antigua? Gibraltar? or Kahnawake?
Who said the online industry is regulated?

 

[winbig]

Are you sure??

So its not them wanting players to lose their balance? And maintain their own cashflow? Just fraud prevention?

I think, if anything, players should be allowed to deposit by installments to preotect themselves against the fraudulent behaviour of SO many casinos today.

You're taking my post out of context.

You forgot to read:

They have no reason to not pay the balance in full after this long.

Which means: After they are positive they're not going to get a chargeback (30-90 days or such I believe), then they should pay in full. Not 1+ years, as in this case.