As requested by Rusty here is a new thread with full clarification of our terms on comps and bonuses.
Comps no longer have a max cashout rule, this is already in effect.
Bonuses will not have a 10x max cashout rule starting on Tuesday 3rd July.
Some high value bonuses might have a fixed max cashout rule on Random Jackpot wins but that detail will be specifically mentioned in the details.
Wagering for each bonus will be in the bonus details page found in the email sent or by clicking on the link in the marquee message. Customer service are also available 24/7 for questions on bonuses.
I hope this matter is now resolved to your satisfaction and you continue playing with us in the knowledge that we do appreciate you playing with us and we act on your suggestions to improve.
I had a problem with my withdrawal at Clubworld recently about 10x Max cashout.
They imposed 10x max cashout rule in non-deposit bonus.
Jason left & I talked to Charlie, the Customer Support Manager just a few minutes ago.
I promised I would give Charlie 30 minutes before giving out the details. Actually Charlie rejected to reconsider but I would just wait for 30 minutes.