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Another Video Slots Thread

Discussion in 'Online Casinos' started by philderby1, Jun 27, 2017.

    Jun 27, 2017
  1. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    So I spoke to Jonas this morning from videoslots. We talked abot many things and I realised how proactive videoslots are to customers and how I feel about being part of their family.

    Videoslots know how to get this right?

    Right?
     
  2. Jun 27, 2017
  3. bjtaz44

    bjtaz44 Experienced Member

    Occupation:
    IT
    Location:
    Far north
    Umm? videoslots goal is to host more games than anyone, most crap....to prove some sort of point.... and not focus about customers loyalty is my experience from being with them for many years already. But I am not their targeted area so they don't care. Its all about them making huge money.
     
  4. Jun 27, 2017
  5. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    Mate.. maybe see some help for anger issues? Like what's up with you bro
     
  6. Jun 27, 2017
  7. danchop

    danchop Full Member

    Location:
    new zealand
    until recently i was depositing about 3 grand a month in one hit(payday)but couldnt get my head around thinking thier rewards systems based on my deposits and terrible luck.Id blow my 3 grand in a day,2 at best and only get one week of freerolls and have to wait another 3 weeks for payday again,whereas a lucky $20 depositer could get all the same perks i was getting,just didnt feel right.Also got told by cs i may have a gambling problem when i brought that up with them,which i thought was a bit rude considering my monthly pay is approx $25000 so $3000 isnt over the top?
    Last straw was after another bad $3000 odd loss,i resigned myself to feeding off the next weeks freerolls id qualified for BUT my fucken cat jumped onto my laptop and it fell off its stand and broke,and the next couple of weeks i survived with my mobile and couldnt play the freerolls on that.when i got a new computer i asked cs if they would consider a free week of freerolls for me and they said they would look into it and get back.
    Well its been a few weeks and never heard back,so i havnt deposited at videoslots since,im also looking for a replacement cat.
     
  8. Jun 27, 2017
  9. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hi danchop,

    I have sent you a PM.

    Br,
    Daniel.
     
  10. Jun 27, 2017
  11. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hi bjtaz44,

    I am sorry to hear that you feel that way. Please send me a pm if you have any questions or if there is anything I can help out with.

    Br,
    Daniel.
     
  12. Jun 27, 2017
  13. bjtaz44

    bjtaz44 Experienced Member

    Occupation:
    IT
    Location:
    Far north
    ? Ya speaking from experience how a person is treated with them compared to other casinos in terms of loyalty makes me mad yes, I think your trying to pull some affiliate or whatever non sense with your post because it makes no sense, part of what family? You guys getting together for brunch this weekend also?
     
  14. Jun 27, 2017
  15. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    How old are you, twelve? Im showing aprecitation for a seriously generous casino that puts it's customers first. Funny how it's only ever you that comes out with these silly little comments.

    If you don't already know VS has raised the standard over the last couple of years.

    Grow up.
     
  16. Jun 27, 2017
  17. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Please (re)read the Posting Rules, with particular attention to items 1.11 and 1.15.

    The bottom line is that you've expressed your dissatisfaction -- a few times in fact -- and that is sufficient. Either submit a PAB if you have a real issue or stop now with the pissy rebuttal posts regarding VS. You won't be getting a second warning on this.
     
  18. Jun 27, 2017
  19. nutnut

    nutnut 30 day suspension - flaming

    Occupation:
    IP consultant
    Location:
    england
    great casino, but part of a family? a word that should never be used with any casino. cringing.
     
  20. Jun 27, 2017
  21. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    They are a business, existing only to make money as successful businesses do :thumbsup:

    However the way they go about it is the right way, above board, no hidden BS and helping customers out when needed.

    Unfortunately some (including myself when in my naive days) see customer care as "free bonuses" so tend to think they don't care if told 'no' when requesting said bonuses / FS.

    There does need to be some middle ground where loyal / regular depositing players need more recognition when they hit these lengthy cold spells which do happen, this last point is pretty much in general however and not just VS.
     
  22. Jun 27, 2017
  23. Harry_BKK

    Harry_BKK Meister Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Two positive casino threads in one day, must be the summer weather :D

    I agree though fully. Videoslots and Rizk are probably the best choices out there, especially when you are, like me, not into bonuses and enjoy your extras wager free. :thumbsup:

    Haven't registered a new account since February 2016 (was Rizk) and don't see any reason to opening any soon. :D
     

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