Resolved My IP is blocked from Videoslots

[hubbadubbadingdong]

So this is a bit weird no sure if it’s a bug or @Team.Videoslots has banned my IP

Anyone has this before ??

To note long-standing VS client , no big wins or withdrawals or strangeness (on my part at least)

Or this a Cloudfare thing ? I did out of interest refresh account with a VPN, logged me right on and account not showing any problems

and NO i don’t use a VPN to play !

Any people got any insights ? and Videoslots “WHAT DID YOU DO ? ….lol”

Oh I have tried clearing cache , and turning it off and on again !

Access not blocked on any other sites

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[satchnz]

Have you tried rebooting your modem/router? Leave it off for a few minutes before turning it back on.

 

[Team.Videoslots]

Hi @hubbadubbadingdong

It's a Cloudflare issue. It affects all Canadians.

We are working on it.

Kind regards,
Team Videoslots

 

[hubbadubbadingdong]

Have you tried rebooting your modem/router? Leave it off for a few minutes before turning it back on.

COME on clearly you never read my whole message I did say I tried turning it off an on again ?

 

[hubbadubbadingdong]

Hi @hubbadubbadingdong

It's a Cloudflare issue. It affects all Canadians.

We are working on it.

Kind regards,
Team Videoslots

i thought as much I’ll leave it with you guys

and i’ll assume as i brought this to yours an Fabio’s (support) attention in a advantageous timely manner you’ll have an early jump on it and get it fixed before normal Canucks are up and prevent VS from potentially losing out on some of our juicy Canadian Loonies ($$) - and there will be some decent token of VS appreciation for spotting this early enough it becomes a non event.

And you are welcome

 

[Team.Videoslots]

Hi again @hubbadubbadingdong

The issue has been fixed.

You will most likely need to clear cache and possible cookies. Incognito mode works, too.

Kind regards,
Team Videoslots

 

[hubbadubbadingdong]

Hi again @hubbadubbadingdong

The issue has been fixed.

You will most likely need to clear cache and possible cookies. Incognito mode works, too.

Kind regards,
Team Videoslots

Not this side just checked

and yes i cleared cache, changed browsers and tried ingcig and reset both devices and router

fyi / decent is 50+ spins or double digit $$ fyi xoxo

 

[satchnz]

COME on clearly you never read my whole message I did say I tried turning it off an on again ?

You’re very welcome. You never said what you turned off and on again. You muddled this in a sentence about clearing your cache. Only trying to be helpful but you won’t get that again I’m afraid.

 

[verbpronoun]

Hi again @hubbadubbadingdong

The issue has been fixed.

You will most likely need to clear cache and possible cookies. Incognito mode works, too.

Kind regards,
Team Videoslots

The issue has not been fixed, I'm getting this:

 

[justdoit]

So this is a bit weird no sure if it’s a bug or @Team.Videoslots has banned my IP

Anyone has this before ??

To note long-standing VS client , no big wins or withdrawals or strangeness (on my part at least)

Or this a Cloudfare thing ? I did out of interest refresh account with a VPN, logged me right on and account not showing any problems

and NO i don’t use a VPN to play !

Any people got any insights ? and Videoslots “WHAT DID YOU DO ? ….lol”

Oh I have tried clearing cache , and turning it off and on again !

Access not blocked on any other sites

is nothing you spins to fast or using auto clicker clicking to fast, dont worry about give it 5 mins it will let you login, this happen to me lol when you spin faster they can take money from you, and they banned ip for 5mins till they take your money

 

[Team.Videoslots]

Hi @verbpronoun

Have you tried in Incognito mode?

I cannot reproduce the issue anymore. Our Tech is looking into the issue again.

Kind regards,
Team Videoslots

 

[meldee]

So this is a bit weird no sure if it’s a bug or @Team.Videoslots has banned my IP

Anyone has this before ??

To note long-standing VS client , no big wins or withdrawals or strangeness (on my part at least)

Or this a Cloudfare thing ? I did out of interest refresh account with a VPN, logged me right on and account not showing any problems

and NO i don’t use a VPN to play !

Any people got any insights ? and Videoslots “WHAT DID YOU DO ? ….lol”

Oh I have tried clearing cache , and turning it off and on again !

Access not blocked on any other sites

I have had this before. I dont think it is vs. I think they are having connectivity issues. at least when it happened to me. I did nothing i just waited as i was in the middle of playing and it settled itself

 

[Team.Videoslots]

Hi @hubbadubbadingdong

Are you still having the issue?

Kind regards,
Team Videoslots

 

[verbpronoun]

Hi @verbpronoun

Have you tried in Incognito mode?

I cannot reproduce the issue anymore. Our Tech is looking into the issue again.

Kind regards,
Team Videoslots

I have done the following: Flushed DNS cache, tried Incognito Mode, emptied the caches (two different browsers), deleted cookies. If it helps, The Browsers are Safari and Orion (Both Webkit browsers) and (although I don't think it's a factor for this particular situation) I use a Mac.

I can now confirm the same issue on Google Chrome as well.

 

[Mr Wild]

I have done the following: Flushed DNS cache, tried Incognito Mode, emptied the caches (two different browsers), deleted cookies. If it helps, The Browsers are Safari and Orion (Both Webkit browsers) and (although I don't think it's a factor for this particular situation) I use a Mac.

I can now confirm the same issue on Google Chrome as well.

The tech guys are working on it. They are preparing for the Ontario license and something went wrong.

 

[Team.Videoslots]

Hi @verbpronoun @hubbadubbadingdong

We found something new about the issue.
We'll are looking into it now.

Kind regards,
Team Videoslots

 

[hubbadubbadingdong]

It appears to be fixed for me , only issue my free spins seem a little light by about 50 somethings …..,.

 

[verbpronoun]

The issue has been resolved on my end as well. Thanks Team Videoslots.

 

[Team.Videoslots]

Hi guys,

Yeah, we went live with the second fix.
Grat to hear everything is working again.

Kind regards,
Team Videoslots

 

[hubbadubbadingdong]

Hi guys,

Yeah, we went live with the second fix.
Grat to hear everything is working again.

Kind regards,
Team Videoslots

@Team.Videoslots Nudge…

 

[slotmaster]

The tech guys are working on it. They are preparing for the Ontario license and something went wrong.

Did I hear Ontario?

 

[muziq]

my service provider is blocking the videoslots website , mr vegas is working fine

 

[Jono777]

Am I still tired or are you asking for free spins for something which was not deliberate and affected a whole licencing area?

Bit of a reach if I have understood this correctly, Maybe once all is sorted, try a deposit instead?

 

[Kroffe]

Am I still tired or are you asking for free spins for something which was not deliberate and affected a whole licencing area?

Bit of a reach if I have understood this correctly, Maybe once all is sorted, try a deposit instead?

Are you commenting on 1 year old posts.
Bit of a reach if i have understood this correctly.

 

[Jono777]

Are you commenting on 1 year old posts.
Bit of a reach if i have understood this correctly.

View attachment 188470

Oops. it appears that I am.

So glad I covered myself with the "tired" reference in my initial post lol

Like what you did there though mate