Slow Pay 3dice - US players What's up with slow\no pay?

Since I have been following this thread.

I have clicked the thank you button on comments that I thought DID contribute to the situation at hand.

I clicked "Thank you" to BOTH comments that questioned 3Dices' handling of this and CM members comments that I thought contributed important opinions in defense of the OP.

In doing this I have opened myself up to ridicule from a PLAYER from 3D.

In so far as to ask me if I am TRYING to get "blackballed" from the casino. (In a private message in casino chat)

Granted, this "player" cannot "blackball" me from 3Dice.

I have done nothing to warrant such action.

I had merely thanked people for their input, pro and con.

I like playing at 3Dice. I am there everyday.

And nine times out of ten, I am in real money play not tournaments.

I sincerely hope this "mess" (for lack of a better word) is cleared up soon.

So, I have removed ALL of my thanks to avoid any further repercussions

for merely appreciating all of your opinions and comments.

Thank you for reading.

I wouldn't stress it; if someone gets butt hurt by a mere thanks, that's their problem - I thank agreeing AND dissenting opinions, portions of a post but not its entirety, just for replying to me, etc. You arent obligaed to tick each part you or do not thank nor to answer to anyone why you thanked them. :thumbsup:.
 
Award winning 3Dice is awesome - Best Global Casino 2022, 2013, 2012, 2011, 2010, Best Customer Service awards, Best Casino Managers and way more!
Thank you dionysus,

I feel that way too. But I don't need the hassle in the 3Dice chat just for thanking someone in the CM forum that THEY disagree with.

I like to have chat in the casino open because I can get a "live" timeline of which

slots are hitting at that moment.

So, I either quit going in chat or start using my "ignore player" option.

I will probably choose the later. :rolleyes:
 
Since I have been following this thread.

I have clicked the thank you button on comments that I thought DID contribute to the situation at hand.

I clicked "Thank you" to BOTH comments that questioned 3Dices' handling of this and CM members comments that I thought contributed important opinions in defense of the OP.

In doing this I have opened myself up to ridicule from a PLAYER from 3D.

In so far as to ask me if I am TRYING to get "blackballed" from the casino. (In a private message in casino chat)

Granted, this "player" cannot "blackball" me from 3Dice.

I have done nothing to warrant such action.

I had merely thanked people for their input, pro and con.

I like playing at 3Dice. I am there everyday.

And nine times out of ten, I am in real money play not tournaments.

I sincerely hope this "mess" (for lack of a better word) is cleared up soon.

So, I have removed ALL of my thanks to avoid any further repercussions

for merely appreciating all of your opinions and comments.

Thank you for reading.

Complete derail over what :what:
 
mjmetz:

I believe you have already been more than patient with the casino.

I think it's time to PAB.

I've been a 3Dice player for many years. Only once did a experience a delay that was at their end, and it was down to not having sufficient funds in CAD, and they had to transfer some internally. It was a matter of days, not weeks.

Read the PAB FAQs, and don't post further about your issue while the PAB is ongoing.
 
Have you heard of a space bar? As in outer space where you might of come from? :p

Seriously though, what screenshots are you speaking of? The OP mentioned that he had that balance from his safe
and the rep on the phone created a wire along with the 7 grand he already had pending. Did I misread something here? :confused:

Where you looking for ALL of the video poker screenshots that made him climb to that figure that he had stashed away in his safe?

Have I heard of a space bar? As in outer space? No sir, I have not.
I do get that you have attempted to insult me. It's not a very good insult, imo.
In fact, I am feeling a bit embarrassed for you.

I am sorry for your confusion. Read my comment again!
You'll find more than the statement on winning SSs!
 
Well, I don't know what to say. I have PMd Enzo no less than three times concerning this thread. No response. I've email their support and they did respond saying that they have been in contact with the player and that he will definitely be paid. They were also going to have Enzo check his CM inbox, but it seems this has not been done yet

I think that the accreditation for 3Dice has expired. We have been in this situation before, and sadly to say, this is the last time.
 
Rather sad - from actively responsive casino to little to no reponse.
I get the whole USA thing, I get keeping it close to the vest.
But that's not the CM way as I understand it...transparency is; at least, to an acceptable standard.
Accredited means responsive.

I also understand Enzo has a new little one, but seeing as we're all 18 and know storks don't spontaneously drop them at the doorstep, that means there's ample time to set someone up as the go-to.

Anyway, a fall from grace I guess.
 
Sad,especially for USA players.
What is maybe most bothersome is that in this whole thread no one from 3Dice even cared commenting.
That,for me is a sign to really start avoiding this place.
If you have issues as a casino,fine we do understand, but let your loyal players at least know about it and have the decency to communicate with your customers.

Never played here myself (not my cup of tea slots) but seen them coming on board with raving comments and it really surprises me how bad things went at this place. :what:
 
Sad,especially for USA players.
What is maybe most bothersome is that in this whole thread no one from 3Dice even cared commenting.
That,for me is a sign to really start avoiding this place.
If you have issues as a casino,fine we do understand, but let your loyal players at least know about it and have the decency to communicate with your customers.

Never played here myself (not my cup of tea slots) but seen them coming on board with raving comments and it really surprises me how bad things went at this place. :what:

Won't win any 3Dice friends saying this - but moreso (IMO), it's a disservice to Bryan, being a recipient of numerous accolades
 
Well, I don't know what to say. I have PMd Enzo no less than three times concerning this thread. No response. I've email their support and they did respond saying that they have been in contact with the player and that he will definitely be paid. They were also going to have Enzo check his CM inbox, but it seems this has not been done yet

I think that the accreditation for 3Dice has expired. We have been in this situation before, and sadly to say, this is the last time.

Anna was in reading this two hours after you posted it.

It seems they simply don't want to be accredited anymore, and what is sad is that they maybe could need the support from here when things aren't going so well for them. Instead they do the opposite.
 
Anna was in reading this two hours after you posted it.

It seems they simply don't want to be accredited anymore, and what is sad is that they maybe could need the support from here when things aren't going so well for them. Instead they do the opposite.

It's a bad sign for all diligent affiliates :(
 
Its obvious they are out of money. Why come in here and make promises they can't keep? Probably will make them look worse than they do now.

I am shell shocked over this situation. I have always trusted 3Dice till the ends of the earth. I am really sad that this is happening. I don't play anywhere else and doubt I will find a casino with the terms and conditions that 3dice has. I have a problem with having to read a book on what games I can't play if I get a bonus and how big my bet has to be. I just don't have the patience for jumping through those type of hoops. Never had to even think or worry about that with 3D.
 
Thank you dionysus,

I feel that way too. But I don't need the hassle in the 3Dice chat just for thanking someone in the CM forum that THEY disagree with.

I like to have chat in the casino open because I can get a "live" timeline of which

slots are hitting at that moment.

So, I either quit going in chat or start using my "ignore player" option.

I will probably choose the later. :rolleyes:


It would be very bad indeed if a thank you makes someone a target . When i read a post , i press thank you if i agree with some of what was said, if not all. Well, , back on the topic, call me an optimist but i think 3 dice will pull thru. I know it can get frustrating to win and have to wait so long. I am crossing my fingers. If 3 dice closes to the USA, i am taking an extended break from gaming . I just cannot imagine having to hope and wish each time i withdraw.
 
This is just my 2 cents....

I believe the OP 100%. They have no reason to come in here after being a loyal player at 3dice for some time to try and discredit them. In my opinion, the OP has done everything they could on their own to try and resolve this, and I might add has been EXTREMELY patient throughout all of this. To me this shows they are trusting 3dice and is believing he will get paid just doesn't know when.

3dice has given no definite date as to when he will get paid, and by all means, this does give him the right to become concerned. His withdrawals totaled 7 grand and that is not chump change. After emailing and chatting with 3dice he was given vague answers to his concerns and again this does warrant some red flags flying at this point.

The OP came in and started this thread, and within a day 3dice contacted him. And again, was given the same vague answers and the OP decided that he should take out everything he had won. Can't say I blame him on this because when your waiting 2 months for 7 grand with no definite answers I don't think he wanted to take the chance of waiting on 35 grand.

Members have stated that the CSR's have read this thread under a different name but yet nothing has been done to get this player his money. Nor has anyone from 3dice come in and try to give any type of explanation as to why this is happening. Bryan himself has contacted them and still nothing. That should make each and everyone of us become VERY CONCERNED!

If it is the case of cash flow issues, it would make sense for the OP to have 3dice lock up this withdrawal so it can not be played back and in 3dice's best interest to send the OP something each week. The OP may not get it all in 1 lump sum but atleast they are showing good faith as to paying this player. Sending something is better then all this speculation and might ease everyone's concern about it. But in all honesty, I have read posts where some players have lost over 5 grand in less then a week and have read this on more than 1 occasion. So they should be able to send something to the OP. Granted 3dice isn't as big as other establishments as 32Red, or Club World group but they should have a back up plan, which doesn't seem to be the case here.

Someone posted about Brokers at 3dice, as 3dice my not have seen any monies because this could come from someone's winnings and such. But eventually 3dice will see that money as we all know how hard it is to win there so when someone loses that money from a Broker, 3dice has gained it.

For a long time I was a 3dice superfan, and would defend them to no end. But I am not blind and can see things changing and not for the better. Now, many 3dice supporters may not like what I have said, and that is ok. Because I don't candy coat things and call it as I see it and what I am seeing here isn't so pretty.

All the best,
LH
 
Last edited:
Hi Everyone,

We apologize for not replying this thread sooner.

Please note that we are in constant communication with the player.

I absolutely understand the fact that mjmetz is upset over this particular payment being delayed.

3Dice has always paid its winners and will continue to do so in the future.

We are currently working on a payment plan that will hopefully prove satisfactory for all involved parties.

Best regards,
Anna
 
Rather sad - from actively responsive casino to little to no reponse.
I get the whole USA thing, I get keeping it close to the vest.
But that's not the CM way as I understand it...transparency is; at least, to an acceptable standard.
Accredited means responsive.

I also understand Enzo has a new little one, but seeing as we're all 18 and know storks don't spontaneously drop them at the doorstep, that means there's ample time to set someone up as the go-to.

Anyway, a fall from grace I guess.
I have been watching this thread since the start and I,am glad that there is a end in sight? We Hope? The OP has been very understanding as I see it, and any further wait is just not understandable. I feel that the response from Anna will be the end of it I hope and maybe they will learn a lesson from this? Perhaps Accredited listing is worth it,s weight in gold. That has been proven and It look,s like a new view of 3Dice is coming? Peace Out! Out Of The Mist! shewoff​
 

Attachments

  • download.jpg
    download.jpg
    9.7 KB · Views: 251
Sorry to say, but for me the reply from Anna does not make me feel better for the future of 3 Dice; nothing was said about the improvement for USA depositing players.
It is about attempting to pay the OP the amount owed (which is cool). I know they have integrity.
 
Sorry to say, but for me the reply from Anna does not make me feel better for the future of 3 Dice; nothing was said about the improvement for USA depositing players.
It is about attempting to pay the OP the amount owed (which is cool). I know they have integrity.

We are in fact working on bringing new deposit options to the cashier for our US players.

These things do take time some time to setup, therefore we're counting and appreciate your patience with us.

I do hope to have some good news for you soon!

Best regards,
Anna
 
What a lot of you seem to miss is that were talking about a certain region here..its not so much a payment plan as in "low on funds" or whatever, or at least that's my opinion, this only seems like an issue, since were talking a big sum, and If you don't know how they have been handling their payments then you shouldn't really be here making a fuss. Also my opinion.

3Dice is a very solid Casino i.m.o, and they are catering to all the customers they have w/o hassle.
Only with all the issues in this certain region, there are hiccups, and that they haven't been as responsive as they used to be... o.k. - i get it, it may look like a bad sign, but i'm sure it isn't.

If it turns out i'm wrong, i would not only be highly surprised, but also willing to eat my words, until then, id like to see this thread closed:)

If the player would be so kind to respond and confirm that he/she is indeed being served, then that would be great. If no, i still think he /she will get paid.

Don't forget that 3Dice only has trouble sometimes with these regional payments, because they were so nice, to really go out of their way and have provided as one of the very few, a place to be entertained for the players from that region! If mjmetz is indeed a long term player, he/she should know that too.

Anyway, my opinion, and i'd say put a cork in it, or pab, or solve things in private as they seem to be doing now..
 
The words 'payment plan' here worry me immensely.

I concur - I hope they do the right thing here and pay the OP what is owed. At least they have made some kind of statement.

Such a shame to see what was one of the most inventive and original stand out from the crowd casinos now faced with such issues.

I hope they can turn it around ... but I have seen this kind of thing in my line or work (not gambling ) and alarm bells ring for sure!
 
If it turns out im wrong, i would not only be highly surprised, but also willing to eat my words, until then, id like to see this thread closed:)
#
Why on earth close this thread ?? With still no resolution. Sure if it was a pab but its on going

I think the community here as a right to know whats going on! This thread defo needs to be kept open!

3DICE have had numerous chances to step in much earlier in this thread and did not until now. So no dont agree at all.
 
Last edited:
There are some points to talk about:

1.: A casino who was being famous to talk with their customers is now silent like a stone.

2.: AFAIK they knew about this thread from the beginning and they needed a lot of days to answer.

3.: Since 2012 no new games.

Leads to 4: The games are so tight that you have to be a very happy one to cash out big. And then you are in troubles. With other words these guys take your money but they have an issue to give it back to their olayers.

I asked my friends today who play online and none of them heard anything about 3dice, they are all in Switzerland or Germany. And I would never heard anything about them when not being a part of CM.

So I have to say: 3dice is a casino I don`t trust anymore. AFAIK they have their HQ in Belgium, but that is just for your information.
 
Award winning 3Dice is awesome - Best Global Casino 2022, 2013, 2012, 2011, 2010, Best Customer Service awards, Best Casino Managers and way more!

Users who are viewing this thread

Meister Ratings

Back
Top