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32 Red Malfunction ?

Discussion in 'Online Casinos' started by wayram, Dec 15, 2009.

    Dec 15, 2009
  1. wayram

    wayram Experienced Member

    Occupation:
    sales
    Location:
    Australia
    Support said that their records show it was not a winning line, they sent it to MG and they say the same.. They do not seem to care as to what i say. I say it is a winner.
     
  2. Dec 15, 2009
  3. LinkinFart

    LinkinFart Banned User : multi-account fraudster

    Occupation:
    not anymore
    Location:
    Croatia
    All lines

    Only situation where they could say its not a winner is if you didnt play all the lines, not saying anything just commenting.

    Did You play 9 lines or 1 when this happened? Win is on 2nd line and it is not Grand Virtual software where you can choose which lines you want to play.
     
  4. Dec 15, 2009
  5. wayram

    wayram Experienced Member

    Occupation:
    sales
    Location:
    Australia
    as you can see by the screenshot all 9 lines were played
     
  6. Dec 15, 2009
  7. Roanan

    Roanan Banned User - abusive flamming - misogynist

    Occupation:
    Geek
    Location:
    Langley, BC...in Canada, eh?
    His screenshot clearly shows 9 lines x 7 credits

    I would post a PAB IMMEDIATELY as it is clear that your were just screwed out of $350 (2500x7x.02c)
     
  8. Dec 15, 2009
  9. LinkinFart

    LinkinFart Banned User : multi-account fraudster

    Occupation:
    not anymore
    Location:
    Croatia
    Could You take a screen shot of the history screen, playcheck. From history it is possible to see how many lines and stuff, much more credible than slot screen shot. Again, just commenting and not saying anything.
     
  10. Dec 15, 2009
  11. LinkinFart

    LinkinFart Banned User : multi-account fraudster

    Occupation:
    not anymore
    Location:
    Croatia
    I know what the screenshot shows but he could have increased the number of lines afterwards or do something like this, it took 5 seconds in paintbrush to do it. Playcheck history would show more information about the spin. As I said before I am not saying anything but Playcheck screenshot is more relevant than the one posted. If this "glitch" is true than I am going to spin my slots a lot slower than I do now.
     
  12. Dec 15, 2009
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Before anybody can safely say this is a glitch or malfunction, we need to see the playcheck results.

    Posting a screenie of the win doesnt cut it these days, as too many fraudsters have tried to dishonestly claim they hit wins that they actually didnt.

    It would be interesting to see playcheck, as the casino/MG are saying it doesnt show on their end and I assume they can see the same as you can see via that method.
     
    1 person likes this.
  14. Dec 15, 2009
  15. wayram

    wayram Experienced Member

    Occupation:
    sales
    Location:
    Australia
    I am not the type of person who would change it to suite my needs, anyway I would not know how to change it.. Below is the 32 red playcheck screenshot.
     
    1 person likes this.
  16. Dec 15, 2009
  17. wayram

    wayram Experienced Member

    Occupation:
    sales
    Location:
    Australia
    As you can see the only difference is the 8 replacing the heart. I still reckon I won , but their records show I did not so buggered if I know.
     
  18. Dec 15, 2009
  19. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    It could be the result of corrupt data arriving from the server for the result. Playcheck extended view will show what symbols were really there.

    It COULD be a malfunction if the server failed to log this last spin after resolving it.

    I recall another 32Red malfunction on GeeGees, where a player held a Disco Ball, and the next spin gave the other two with a nudge, but the HELD Disco ball was replaced by the BAR symbol, even though it was HELD. This was a clear case of slot malfunction, so it CAN happen, even with MGS.

    Given all the messing around MGS have been doing, it seems there has been an increase in malfunctions, some of these INTENTIONAL, like the loss of new games for US players, initially dismissed as a "technical glitch", and more recently, the complete disappearance of half a dozen games from my All Slots download lobby:confused:

    Assuming the OP didn't spin off from this disputed screenshot, here is something they might like to try.

    Install 32Red onto a DIFFERENT PC, and THEN re-enter the game, to see if it STILL shows the same error on a clean install. If it does, then this is ON THE SERVER, rather than being a local glitch, such as a corrupted file in the casino software.
     
  20. Dec 15, 2009
  21. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Well Playcheck is a record of what the server sent to the game, and what the game displayed, so you definitely didnt win.

    Either it is a display glitch with your PC, or it has been photoshopped. I dont see any other possible explanation....however if someone else does I will defer to their knowledge on this one.

    ADD:

    Sorry posted while Vinyl posted - Ill go with his idea.

    Anyway, malfunctions void all pays and plays as all us slot players know so either way you dont get paid :(
     
  22. Dec 15, 2009
  23. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Worth recalling that I had a similarish thing on Mega Moolah where the win displayed didnt mach the win given. This turned out to be a bug in the game, but that was a brand new game and this one has been around for a while. Nifty is right - it's one of two things but how do you prove it?

    Thought: Wayram - do you have the original high-quality screenshot of this? That might be good enough to prove that it isn't a photoshopped picture which would help your cause. You could ZIP it up and upload it as an attachment.
     
  24. Dec 15, 2009
  25. shadow123

    shadow123 Experienced Member

    Occupation:
    programmer
    Location:
    midlands
    Strange thing about the screenshot is that the 2 symbols below the heart on reel 1 do not match the correct strip layout which as far as I can see should show 10 on the centre and queen on the bottom which rules out a simple positional display error
     
  26. Dec 15, 2009
  27. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Do they match what is below the "8" ?
     
  28. Dec 15, 2009
  29. shadow123

    shadow123 Experienced Member

    Occupation:
    programmer
    Location:
    midlands
    the reel combinations are posted at slotbeaters.com

    You must register/login in order to see the link.
    It shows 2 hearts on reel 1 with neither matching the symbols below on the screenshot
     
    2 people like this.
  30. Dec 15, 2009
  31. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Even stranger, if you look at the original screenshot Line 2 is highlighted - a small green line can clearly be seen between each of the "winning" symbols.

    Why would that be there if the first heart was just a display glitch? :confused:

    Something is VERY wrong here - either a clever photoshop job, or a SERIOUS glitch with the software...
    VWM's suggestion is the best one IMHO.

    KK
     
  32. Dec 16, 2009
  33. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    There is DEFINITELY something going on here.

    It is possible to get this effect by going back to one line and increasing it to 2after the spin - you could then erase the yellow 'line 1' and the part of the green 'line 2' that cuts through the symbols to produce the effect.
     
  34. Dec 16, 2009
  35. AussieGambler21

    AussieGambler21 Dormant account

    Occupation:
    Farm Labourer
    Location:
    NSW Australia
    Whats stranger still is in the playcheck ss it says he only bet 63 but the original ss says he bet 126 which suggests maybe he wasn't playing all lines
     
  36. Dec 16, 2009
  37. chjr1973

    chjr1973 Dormant account

    Occupation:
    computer
    Location:
    pa
    Bet is 63, but coin size was 2 cents which equals 1.26. Something is very strange with this.
     
  38. Dec 16, 2009
  39. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    He was betting 63 x 0.02x = $1.26 .. its just that this game shows everything in credits and not coins. :)
     

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