PAB in progress Hollycorn NV CasinoBello Removed Winnings

armster

Newbie member
PABnononaccred
Joined
Dec 11, 2023
Location
Ontario
I deposited $200 CAD on Hollycorn NV's CasinoBello. I ran it up and managed to clear the welcome bonus wagering leaving a balance of $920. I requested a withdrawal and when I tried to login yesterday it said account disabled. I spoke to support because they told me it's not disabled. In any case, I finally got in to my account to see the winnings removed and my balance at my original deposit amount of $200. When I questioned support, they said I bet more than the max bet of 7$ allowable while bonus wagering.

I know I didn't bet anywhere close to that on any single spin or feature. I know the rules. But just in case I may have accidentally done so, I reviewed every single line on my bet history and confirmed I did not exceed the bet amount allowed. Now when I try to correct this with their support chat, I just get put back in the queue. It's happened four times so it seems they are playing some games here

not sure what do at this point.
 
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