Worried about my withdrawal not coming! Jackpot win!

casino love 1982

Newbie member
Joined
Jul 22, 2021
HI Everyone - I am new here!
I recently won a large jackpot of $50,000 CAD on a game (I have been along time player of CR brands).
I have filled out and sent all appropriate forms to risk management over a week ago and it seems to be taking a very long time with no communication - 24 hour customer service is no help- I am concerned and I am worried the casino will "find a reason" not to pay my amazing winnings!!

Has anyone had experience with large winnings as this?

Thanks!!
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
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Jun 2, 2006
Location
Vancouver
They may not be the fastest but if you have all your docs correct and are legit you will get paid, they have been around forever.
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
HI Everyone - I am new here!
I recently won a large jackpot of $50,000 CAD on a game (I have been along time player of CR brands).
I have filled out and sent all appropriate forms to risk management over a week ago and it seems to be taking a very long time with no communication - 24 hour customer service is no help- I am concerned and I am worried the casino will "find a reason" not to pay my amazing winnings!!

Has anyone had experience with large winnings as this?

Thanks!!
congrats and GL :thumbsup:
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
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PABnononaccred
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Location
the bus shelter, opposite GCHQ Benhall
Thank you! I have never had a withdrawl before so I am naturally so nervous!
Like this you mean:

4wilds1 (1).PNG

Mind you, we have a forum member here who beat that hands-down by getting 5 reels wild, er... his name escapes me but I do vaguely remember it being mentioned once...

(Cue a worn out image of a 5-reel shitstorm with creased and curled edges.)
 

casino love 1982

Newbie member
Joined
Jul 22, 2021
Like this you mean:

View attachment 157008

Mind you, we have a forum member here who beat that hands-down by getting 5 reels wild, er... his name escapes me but I do vaguely remember it being mentioned once...

(Cue a worn out image of a 5-reel shitstorm with creased and curled edges.)
Yes, just like that but I was doing $20 wager spins, $1 denomination. Thunderstruck wild lightening links i think its called
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
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the bus shelter, opposite GCHQ Benhall
Yes, just like that but I was doing $20 wager spins, $1 denomination. Thunderstruck wild lightening links i think its called
Yeah, Thunderstruck 3 in other words, a pretty dire game but I'm glad someone won on it!

At least now you've saved us from @Jono777 and that bloody image now you've corrected me as to which Thunderstuck you were playing....
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
Have you provided the casino with ID documents already?
You might be paid over a number of weeks

From their terms:

Players who win a sum substantially greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of maximal $4000 per week. However, due to various business considerations Casino Classic may in its sole discretion increase or decrease the weekly payout.

This is from Casino Classic, but quite sure all the CR casinos have similar terms.

Congrats on your big win!

I have been playing with CR for over a decade. Not the fastest payer, but if you did not break any terms, you will get your funds. Don't play any of it back until you receive all of it. I would use loss or play limit tools. You wil probably need to make a withdrawal weekly, so don't Take-a-break for longer than a week at a time.

Renee_RA is the rep for CR if you run into problems.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
you lot just won't stop giving me excuses, will you..... :p


Actually you're in luck, my PC has been randomly deleting files and folders from my E: drive (slave) and I just now discovered that sadly that is one of the ones I seem to have now lost!
 

casino love 1982

Newbie member
Joined
Jul 22, 2021
Have you provided the casino with ID documents already?
You might be paid over a number of weeks

From their terms:

Players who win a sum substantially greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of maximal $4000 per week. However, due to various business considerations Casino Classic may in its sole discretion increase or decrease the weekly payout.

This is from Casino Classic, but quite sure all the CR casinos have similar terms.

Congrats on your big win!

I have been playing with CR for over a decade. Not the fastest payer, but if you did not break any terms, you will get your funds. Don't play any of it back until you receive all of it. I would use loss or play limit tools. You wil probably need to make a withdrawal weekly, so don't Take-a-break for longer than a week at a time.

Renee_RA is the rep for CR if you run into problems.
Thank you! Yes I submitted all the correct form and ID for verification - Just concerned its been in pending now for a week!
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
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you lot just won't stop giving me excuses, will you..... :p


Actually you're in luck, my PC has been randomly deleting files and folders from my E: drive (slave) and I just now discovered that sadly that is one of the ones I seem to have now lost!
Funnily enough I found an instance of it on an old thread, so you can snip it and copy it again....:lolup:

Thunderstruck 2 - Page 2 - Casinomeister Forum
 

dionysus

Good(w)ill Ambassador
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Location
the land of snow and maple syrup
Hope you get paid; now, if only theyd (CR) get rid of their shilly affys and *hitty ads (how many years running?)
FFS, as Im typing, three more FB popups
whups, sorry, keep coming



ad2.JPG ad3.JPG ad4.JPG ad6.JPG ad8.JPG

ada.JPG



Yukon Gold Casino!

Best Online Casino Partners

because, yanno, online CR casinos totally hand out B and M receipts
Gods, this group drives me nuts

*killed direct links*
 

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dunover

Unofficial T&C's Editor
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the bus shelter, opposite GCHQ Benhall
(ya, hijacking the thread, sorry, cant remember the thread...worst affy shit? affy offers? I forget..it's basically 10 pages of CR stuff) - feel free to move
I have killed the links in those posts - they appeared in plain text as opposed to blue/underlined so perhaps you didn't see them.

Yes, this is still going on I see. There are numerous posts on CM about this, especially those moronic ads along the lines of 'I had just lost my job, the dog was sick, my car was stolen and the missus had fucked-off when I deposited my last $5 to my name at xxx casino and took a bonus, winning $1.289m' .....

P.S. Renee once claimed that this bollocks was created 'by third party marketing companies' they used. :rolleyes:
 

casino love 1982

Newbie member
Joined
Jul 22, 2021
Still waiting its been over a week - And no correspondence yet from risk management - I sent perfect documents. right away. This is a bit worrisome and I am starting to think that they will come back with a reason not to pay the winnings because its A LOT! The withdrawl has been in pending for over a week now. Has anyone had large payouts with CR?
 
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orion

Experienced Member
PABnononaccred2
Joined
Nov 22, 2013
Location
deep south of Eu
never won anythng really BIG there, but I have been a loyal player for some years.

CR is a solid group and you'll be paid.

Renee is a great Rep and I am pretty sure she will do her true best to help you, but IIRC she is not very active on the forum during weekends, so that maybe you'll need some more patience.

As about the "risk management" office at CR, I can't spend the same good words on them, in my personal expercience they are slow and lazy. My last 3 mails haven't been answered (since february !) and I finally gave up chasing them. My advice is to resist during this weekend and then try to fix everything with Renee.

Best luck and congratulations.
 

casino love 1982

Newbie member
Joined
Jul 22, 2021
never won anythng really BIG there, but I have been a loyal player for some years.

CR is a solid group and you'll be paid.

Renee is a great Rep and I am pretty sure she will do her true best to help you, but IIRC she is not very active on the forum during weekends, so that maybe you'll need some more patience.

As about the "risk management" office at CR, I can't spend the same good words on them, in my personal expercience they are slow and lazy. My last 3 mails haven't been answered (since february !) and I finally gave up chasing them. My advice is to resist during this weekend and then try to fix everything with Renee.

Best luck and congratulations.
Thanks! How do you go about contacting Renee (aside from in the forum thread?)
 
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