So I had the good fortune of hitting the Max Win on Buffalo King Megways for $90k CAD on SlotsMillion. Keep this is mind, I have been a player on SlotsMillion for 5+ years and deposit and withdraw frequently. Account is always verified and in good standing....I do deposit and play what some would call slightly higher than average stakes. Of course, within my means as I do have a healthy income and good fortune of winning a decent sized lottery in person a few years back. Now I have deposited and withdrawn probably in excess of 1000 times over the years and theres never been any delays or issues with SlotsMillion. They have always paid out my winnings in a timely manner. The occasional (needing game provider verification) which has always taken 48 hours or so. This is where my concern starts. After hitting the 90K max win last thursday there has been some stalling... Ive been asked for documentation , proof of address, id, which they have on file and I actually withdrew 24 hours before this without an issue... now they're asking for affordability documents... to make sure I can afford to play at the stakes I do. I of course can afford and and am playing within my means and I also submitted my government issued tax documents to show but I find this odd since they're only asking If i can afford to be playing these stakes after I won a big jackpot. If they really do care about responsible gaming and what not shouldn't they be asking players for these documents when they are in a losing streak or after several consecutive deposits? I find this odd. And lastly.... I keep getting the same response from their customer service chat.... oh we're waiting on verification from the Game Provider on the win.... it has been over a week now and has never taken this long. It is Pragmatic play. Can anybody please help me with any info on this.... I can't help but feel like they're delaying for whatever reason. Like I said, i've won $10-15k a few times previously and have never had any issues but now that I've won bigger it seems things have changed. Thanks... please do not take this as a knock on SlotsMillion but more of a concern of mi
So I had the good fortune of hitting the Max Win on Buffalo King Megways for $90k CAD on SlotsMillion. Keep this is mind, I have been a player on SlotsMillion for 5+ years and deposit and withdraw frequently. Account is always verified and in good standing....I do deposit and play what some would call slightly higher than average stakes. Of course, within my means as I do have a healthy income and good fortune of winning a decent sized lottery in person a few years back. Now I have deposited and withdrawn probably in excess of 1000 times over the years and theres never been any delays or issues with SlotsMillion. They have always paid out my winnings in a timely manner. The occasional (needing game provider verification) which has always taken 48 hours or so. This is where my concern starts. After hitting the 90K max win last thursday there has been some stalling... Ive been asked for documentation , proof of address, id, which they have on file and I actually withdrew 24 hours before this without an issue... now they're asking for affordability documents... to make sure I can afford to play at the stakes I do. I of course can afford and and am playing within my means and I also submitted my government issued tax documents to show but I find this odd since they're only asking If i can afford to be playing these stakes after I won a big jackpot. If they really do care about responsible gaming and what not shouldn't they be asking players for these documents when they are in a losing streak or after several consecutive deposits? I find this odd. And lastly.... I keep getting the same response from their customer service chat.... oh we're waiting on verification from the Game Provider on the win.... it has been over a week now and has never taken this long. It is Pragmatic play. Can anybody please help me with any info on this.... I can't help but feel like they're delaying for whatever reason. Like I said, i've won $10-15k a few times previously and have never had any issues but now that I've won bigger it seems things have changed. Thanks... please do not take this as a knock on SlotsMillion but more of a concern of mine.
Yea it stinks doesn't it? Ur absolutely correct about questioning their timing around asking u about affordability. They only show concern following a big win! How transparent is that? If I were u I would close that account as soon u receive ur winnings, maybe they would behave better in future if a good customer like urself did that. I for 1 will never open account with them after reading this. Thx m8.
ne.