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VIP bonus at Crazy Vegas Casino

Discussion in 'Casino Complaints - Bonus Issues' started by roko1979, Feb 18, 2014.

    Feb 18, 2014
  1. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    I'm new here. Welcome all members :)

    Hello, my name is Gregory, I come from Poland, and more specifically of Warsaw. I register here due to a very unpleasant situation with casino Crazy Vegas, something like that happened to me the first time .
    I have, unfortunately, less and less hope that the matter will be resolved by them in an honorable way. I can’t believe what is happening there, is pure abstraction.
    Continue to describe the situation in other time I write only one of many interesting thing. Financial Team at Crazy Vegas can’t count, who can’t count, I still don’t believe…
    It started with the fact that not paid me my winnings, one of the reasons (there were 5 different and different each time) was required wagering , received a 50 euro a special bonus for VIPs (for vip and limit payment ?!!) the required turnover was X50, and I turned the bonus 1470 times, but apparently did not do it ... this kind of thing is a lot more, to all I have documentation ..
     
  2. Feb 18, 2014
  3. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Welcome roco

    Crazy Vegas are a reputable casino. I'm surprised to hear you're having problems.

    Just to clarify....50x wagering means 50x $50 = $2500....you mentioned 1470? Also, not all games count towards this wagering.

    Is there a polish member who could assist? It look like there is a language barrier here.
     
  4. Feb 18, 2014
  5. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    I wager my bonus exactly 1473,7462X not 50
    Total sum of wagering 73687,31 not 2500

    Support try teach me new mathematics.

    It is microgamin so wagering count is very easy - my account - reedeme my loyalty points - statemnets - details - i you can see ho w it easy :)

    Do you know any Vip palyer at Vegas Partner Lounge, i'd like to know that vip players have a limited withdrawall - i think that is not possible, and try to cheat me
     
  6. Feb 18, 2014
  7. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Let me guess...you played blackjack? If so, you would be required to wager $125000,00 to cashin, as it counts 2%.

    If not, then please tell us what the game was.

    Also, the terms regarding no deposit bonuses are very clear:

    5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/£100/€150 maximum. Should the Player win in excess of $200/£100/€150 the excess will be removed from the Players account before fulfilling the cash-in

    It says ALL ND bonuses.....so that would be including VIP bonuses, and in fact VIP bonuses are referred to along with general free chips etc in other parts of the terms. Even still, it says ALL bonuses, so it's a EUR150 maximum for you.
     
    1 person likes this.
  8. Feb 18, 2014
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    VPL are a good lot, I have played their sites.

    As nifty says, you may have miscalculated the contributions of certain games towards your wagering requirement.
    OR maybe staked an amount exceeding the maximum bet allowed (this seems likely given the huge amount you turned over from a small NDB.)
    OR exceeded the maximum withdrawal allowed from a NDB as nifty showed in the terms.
    OR possibly your WR is higher in Poland than other countries - this is not unusual. Most casinos make the bonuses heavily EV- for certain countries where bonus abuse and multi-accounting occur most frequently.

    I suggest you go to your banking page and check the amount available for withdrawal. It will show you a cash balance and a bonus balance, and you can go from there. If it is ALL cash then attempt to withdraw just the max allowed from a NDB. If not then go and play again until you clear the WR.
     
    1 person likes this.
  10. Feb 18, 2014
  11. polli123

    polli123 Webmaster CAG webmeister

    Occupation:
    Student
    Location:
    Germany
    Hey-ho and welcome on board :)
     
  12. Feb 18, 2014
  13. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Excellent advice! :thumbsup:

    @ roko1979: If, after checking all of the above, you still think the casino is wrorg, you can Pitch-A-Bitch:
    This is CasinoMeister's FREE service to help players with problems at non-rogue casinos. (Crazy Vegas is Accredited).

    To submit your PAB, click here: Pitch-A-Bitch
    Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

    KK
     
  14. Feb 18, 2014
  15. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    I played at Crazy Vegas two years ago, i made deposits for total sum 3500 Euro, my last deposit was 2012-06, so week ago i received from Irina Radczuk letter with very nice offer i paste it:
    Dear Grzegorzrocki,

    There is answer on your questions:
    • i deposited money at four of Vegas Partner Lounge casinos . That was many deposits - I don’t know the exact amount of all of its but that was 3500-4000 Euro or more, your casino support can’t make banking transaction list from 2011 year, because I used Skrill and Przelewy24 as a deposit method,
    Answer: you deposited in casino € 3,396.28
    -
    • i got 50 free EURO from Irina, I paste specification from play-check
    35615 No Further Detail 2014/02/07 8:57:43.57 AM VIP_Bonus (BM) € 50,00 € 50,00

    Answer: Yes, you didn’t play with us for a long time I credited bonus to you.
    • i played and wagered the given 50€ more than 1400 times and you congratulated me on my winnings and you wrote sum of my winnigs 7900 Euro
    • Answer: Yes, when your wining was in pending period we congratulate you, it is standard procedure.
    • i was given a membership in the Golden Lounge by your employee
    • Answer: Yes
    • I was able to withdraw the winnings, but then suddenly somebody changed the amount being withdrawn to 150€ instead of 8500€.
    • Answer: Yes, your winnig was limited till 150 euro as per terms and conditions.
    • (You must register/login in order to see the link.
    5.5 No-Deposit Bonuses / Complimentary Bonuses (where offered)
    5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/£100/€150 maximum. Should the Player win in excess of $200/£100/€150 the excess will be removed from the Players account before fulfilling the cash-in.

    Best regards,
    Irina

    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Note: Our service assistance in English, French and German is available 24/7.
    Vegas Partner Lounge believes in responsible gaming at all of our online casinos. Online gaming is a fun pastime and a pleasurable social activity, but it is important to always stay in control and not play beyond your means. Vegas Partner Lounge is committed to creating a responsible gaming environment by implementing and maintaining eCOGRA's responsible gaming requirements for the benefit of both players and staff. Should you feel you may have a problem with gaming, please contact our friendly staff to discuss the various options available to assist. No under 18's are permitted to play at Vegas Partner Lounge casinos.


    17/02/2014 16:50 - grzegorzrocki wrote:

    I still waiting for your call....


    W dniu 2014-02-17 15:23:03 użytkownik Irinar <irinar@vegaspartnerlounge.com> napisał:
    Dear Grzegorzrocki,

    We are tried to call you but phone number that you registered in casino not valid.
    Please provide your current number and we will call you back.

    Best regards,
    Irina



    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Note: Our service assistance in English, French and German is available 24/7.
    Vegas Partner Lounge believes in responsible gaming at all of our online casinos. Online gaming is a fun pastime and a pleasurable social activity, but it is important to always stay in control and not play beyond your means. Vegas Partner Lounge is committed to creating a responsible gaming environment by implementing and maintaining eCOGRA's responsible gaming requirements for the benefit of both players and staff. Should you feel you may have a problem with gaming, please contact our friendly staff to discuss the various options available to assist. No under 18's are permitted to play at Vegas Partner Lounge casinos.


    17/02/2014 09:20 - grzegorzrocki wrote:

    As you are a company with a Maltese license you are regulated by the Lotteries and Gaming Association in Malta and they are very eager to set such problems and can both put a high fee for not applying to the rules and regulations you made yourself and the Maltese law.
    They can also withdraw your license for such practices.
    If I don't receive a detailed explanation of what happened I will be forced to register my complaint their as you don't seem to be willing to fulfill your obligations.
    I remind you, I am not new player, at all 2011 i lost a lot of money at Crazy Vegas, Golden Riviera, Sun Vegas and UK Casino(Vegas Partner Lounge of course), so think about no deposit bonus definition for player like me...
    Casino support never twice in a row, did not give me the same reason why you confiscate my winnings...
    It seems to me that very strange and long wondered about what caused the behavior but it certainly is not my problem, but the casino will have a problem...
    I don't comment information which i received from Abigail, because i still don't believe her new mathematics, maybe she will be very famous person in future and all employers with financial team too.

    Please explain to me exactly step by step how my game was against any rules.

    • i deposited money at four of Vegas Partner Lounge casinos . That was many deposits - I don’t know the exact amount of all of its but that was 3500-4000 Euro or more, your casino support can’t make banking transaction list from 2011 year, because I used Skrill and Przelewy24 as a deposit method,
    • i got 50 free EURO from Irina, I paste specification from play-check
    35615 No Further Detail 2014/02/07 8:57:43.57 AM VIP_Bonus (BM) € 50,00 € 50,00

    • i played and wagered the given 50€ more than 1400 times and you congratulated me on my winnings and you wrote sum of my winnigs 7900 Euro
    • i was given a membership in the Golden Lounge by your employee,
    • i played and wagered the given 50€ bonus more than 1400 times and you congratulated me on my winnings.
    • I was able to withdraw the winnings, but then suddenly somebody changed the amount being withdrawn to 150€ instead of 8500€.


    Please write exactly where did I make any mistake and show me that with the rules and regulations of the promotion and your casino.2.
    To sum up the whole matter - it may have been a simple misunderstanding and regrowth at the latest on Wednesday receive the entire amount for winning which I received from Irina Radczuk a letter of congratulations.

    I will not then have to do something you really do not want to but in the absence of an agreement I'll be forced to do so.

    At the beginning of the LGA and gambling forums, I have membership many forums and describe for example information how you treat VIP players, I post few very interesting facts about support, employers.
    I will wait to Tuesday noon – for all answers and payment…

    Regards
    Grzegorz Rocki
     
  16. Feb 18, 2014
  17. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    Dear Grzegorzrocki,

    There is answer on your questions:
    • i deposited money at four of Vegas Partner Lounge casinos . That was many deposits - I don’t know the exact amount of all of its but that was 3500-4000 Euro or more, your casino support can’t make banking transaction list from 2011 year, because I used Skrill and Przelewy24 as a deposit method,
    Answer: you deposited in casino € 3,396.28
    -
    • i got 50 free EURO from Irina, I paste specification from play-check
    35615 No Further Detail 2014/02/07 8:57:43.57 AM VIP_Bonus (BM) € 50,00 € 50,00

    Answer: Yes, you didn’t play with us for a long time I credited bonus to you.
    • i played and wagered the given 50€ more than 1400 times and you congratulated me on my winnings and you wrote sum of my winnigs 7900 Euro
    • Answer: Yes, when your wining was in pending period we congratulate you, it is standard procedure.
    • i was given a membership in the Golden Lounge by your employee
    • Answer: Yes
    • I was able to withdraw the winnings, but then suddenly somebody changed the amount being withdrawn to 150€ instead of 8500€.
    • Answer: Yes, your winnig was limited till 150 euro as per terms and conditions.
    • (You must register/login in order to see the link.
    5.5 No-Deposit Bonuses / Complimentary Bonuses (where offered)
    5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/£100/€150 maximum. Should the Player win in excess of $200/£100/€150 the excess will be removed from the Players account before fulfilling the cash-in.

    Best regards,
    Irina

    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Note: Our service assistance in English, French and German is available 24/7.
    Vegas Partner Lounge believes in responsible gaming at all of our online casinos. Online gaming is a fun pastime and a pleasurable social activity, but it is important to always stay in control and not play beyond your means. Vegas Partner Lounge is committed to creating a responsible gaming environment by implementing and maintaining eCOGRA's responsible gaming requirements for the benefit of both players and staff. Should you feel you may have a problem with gaming, please contact our friendly staff to discuss the various options available to assist. No under 18's are permitted to play at Vegas Partner Lounge casinos.


    17/02/2014 16:50 - grzegorzrocki wrote:

    I still waiting for your call....


    W dniu 2014-02-17 15:23:03 użytkownik Irinar <irinar@vegaspartnerlounge.com> napisał:
    Dear Grzegorzrocki,

    We are tried to call you but phone number that you registered in casino not valid.
    Please provide your current number and we will call you back.

    Best regards,
    Irina



    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Note: Our service assistance in English, French and German is available 24/7.
    Vegas Partner Lounge believes in responsible gaming at all of our online casinos. Online gaming is a fun pastime and a pleasurable social activity, but it is important to always stay in control and not play beyond your means. Vegas Partner Lounge is committed to creating a responsible gaming environment by implementing and maintaining eCOGRA's responsible gaming requirements for the benefit of both players and staff. Should you feel you may have a problem with gaming, please contact our friendly staff to discuss the various options available to assist. No under 18's are permitted to play at Vegas Partner Lounge casinos.


    17/02/2014 09:20 - grzegorzrocki wrote:

    As you are a company with a Maltese license you are regulated by the Lotteries and Gaming Association in Malta and they are very eager to set such problems and can both put a high fee for not applying to the rules and regulations you made yourself and the Maltese law.
    They can also withdraw your license for such practices.
    If I don't receive a detailed explanation of what happened I will be forced to register my complaint their as you don't seem to be willing to fulfill your obligations.
    I remind you, I am not new player, at all 2011 i lost a lot of money at Crazy Vegas, Golden Riviera, Sun Vegas and UK Casino(Vegas Partner Lounge of course), so think about no deposit bonus definition for player like me...
    Casino support never twice in a row, did not give me the same reason why you confiscate my winnings...
    It seems to me that very strange and long wondered about what caused the behavior but it certainly is not my problem, but the casino will have a problem...
    I don't comment information which i received from Abigail, because i still don't believe her new mathematics, maybe she will be very famous person in future and all employers with financial team too.

    Please explain to me exactly step by step how my game was against any rules.

    • i deposited money at four of Vegas Partner Lounge casinos . That was many deposits - I don’t know the exact amount of all of its but that was 3500-4000 Euro or more, your casino support can’t make banking transaction list from 2011 year, because I used Skrill and Przelewy24 as a deposit method,
    • i got 50 free EURO from Irina, I paste specification from play-check
    35615 No Further Detail 2014/02/07 8:57:43.57 AM VIP_Bonus (BM) € 50,00 € 50,00

    • i played and wagered the given 50€ more than 1400 times and you congratulated me on my winnings and you wrote sum of my winnigs 7900 Euro
    • i was given a membership in the Golden Lounge by your employee,
    • i played and wagered the given 50€ bonus more than 1400 times and you congratulated me on my winnings.
    • I was able to withdraw the winnings, but then suddenly somebody changed the amount being withdrawn to 150€ instead of 8500€.


    Please write exactly where did I make any mistake and show me that with the rules and regulations of the promotion and your casino.2.
    To sum up the whole matter - it may have been a simple misunderstanding and regrowth at the latest on Wednesday receive the entire amount for winning which I received from Irina Radczuk a letter of congratulations.

    I will not then have to do something you really do not want to but in the absence of an agreement I'll be forced to do so.

    At the beginning of the LGA and gambling forums, I have membership many forums and describe for example information how you treat VIP players, I post few very interesting facts about support, employers.
    I will wait to Tuesday noon – for all answers and payment…

    Regards
    Grzegorz Rocki
     
  18. Feb 18, 2014
  19. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    I received email from Irina she congratulate me

    VIP bonus at Crazy Vegas Casino: Irina second mail with gratulate.jpg,Feb 18, 2014
     
  20. Feb 18, 2014
  21. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    Today i received new information from Irina

    Hi Grzegorz,

    The lotalty system and No Deposit bonuses are two totally seperate bonus strctures.

    When we congratulated you on your winnings that was exactly that, we were happy you had won with us, when looking deeper into the account and our systems confirming no purchase had been made and the win soley coming from the No Deposit bonus, as per the Terms and Conditions the win was limited.

    Grzegorz, the reality of the matter is you won off the No Deposit Bonus – no purchase was made – the Terms and Conditions once again are very clear and transparent and nothing was hidden with regards to the limitations of winnings from a No Deposit Bonus.

    You must register/login in order to see the link.

    5.5 No-Deposit Bonuses / Complimentary Bonuses (where offered)
    5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/£100/€150 maximum. Should the Player win in excess of $200/£100/€150 the excess will be removed from the Players account before fulfilling the cash-in.

    I found at terms and conditions that no deposit bonus and VIP bonus is not the same18/02/2014 10:50 - Grzegorz Rocki wrote:
    When you send email and congratulate me, do you know that I will receive 150 Euro ? that’s very interesting you congratulate my winnings but not cash-out ? yes ?
    VIP player when he convert loyalty points and not make deposit at one day has the same limits as a player which first play at casino with cash from no deposit bonus ?

    I’d like to know terms and conditions of this bonus - VIP_BONUS(BM)

    If you paste as a reply terms and conditions of no deposit bonus you don’t answer for my question.

    If you don’t know why please comment this:

    2.3 Cashins

    2.3.1 The bonus portion cannot be cashed in, and will be removed from the cash in amount.

    2.3.2 A 24 hour pending period will be imposed for all cash-ins.

    2.3.3 Should the Player decide to reverse a portion of their cash in during the 24 hour pending period, or requests part of the cash in to be token refunded after the 24 hour pending period, the bonus confiscated will not be credited back to the Players bonus account. The Player forfeits the bonus.

    2.3.4 The events mentioned above require the Player to complete wagering requirements. Players must wager the 50x before being allowed to cash-in.

    2.3.5 Bonus events that cannot be forfeited are:

    2.3.5.1 Initial Deposit Bonuses

    2.3.5.2 No Deposit Bonuses

    2.3.5.3 VIP Bonus

    2.3.6 The above points are subject to the casino management's discretion at all times.

    2.3.7 Suspicious cash-ins will be audited.

    Why no deposit bonus and VIP bonus is separate if are the same bonus ?


    Thank you for your understanding.

    Best regards,
    Irina
    Vegas Partner Lounge
    Tel Number: +27 11 253 9632
    Website: You must register/login in order to see the link.
     
  22. Feb 18, 2014
  23. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    New reason to confiscate and new mathemtics... - the best

    Abigail: Gregorz, as per the system here it states that you failed to meet the wagering requirements for the cash-in

    Me: i try to do something for 13 houras

    Me: :)))))

    Me: i count my wagering few minutes ago

    Me: are you sure ?

    Me: if yes i have a proof :)

    Me: that you cheating me

    Abigail: Gregorz, The finance team has stated that you did not meet wagering for the 8350 and therefore it was removed

    Me: and change my game history

    Me: can you write me tel numer

    Me: i call

    Me: great

    Me: i have a screen shot

    Me: when i count wagering

    Me: i wager much more toimes than i must

    Me: i have only cash when i withdraw

    Abigail: Please mail your screen sot This email is not visible to you. and We will take a look at it an will reply, all the games at the casino are operated with a random number generator and we have no way of influencing the games

    Me: no i talk with manager on manday i have a evidently proof that i was cheating and you break law

    Me: that is a four kind if reason

    Me: first was that i use loyalty points

    Me: second that was a limit

    Me: and now wagering

    Me: can you tell me is it normall ?

    Abigail: Gregorz, as you had used the loyalty points to play, you had not fuklly met the wagering on that bonus, as when you redeem loyalty points they are credited as a bonus on your account.

    Me: 73226

    Me: that is my wagering

    Me: i received 50

    Me: i don;t used any points

    Me: i wager bonus 1464 times

    Me: i think that is enaugh

    Me: what do you think ?

    Me: i think that i should 50 times

    Abigail: One moment please Gregorz.

    Me: okay

    Me: fifth reason

    Me: :))

    Me: disgusting

    Me: i never will never play at vegas partner lounge...

    Me: plaese pay all my winnings and stop compromitae yourself

    Me: i paste this chat at casino forums

    Abigail: Gregorz, you would have need to wager 2500.00

    Abigail: You stated that you had only wagered 1464 that is insufficient

    Me: i received 50 euro

    Me: so 50X50

    Me: 50 times

    Abigail: Yes, 50 euro bonus and you need to wager it 50 times

    Abigail: 50X50 = 2500

    Me: you cant count

    Me: what i write few minutes ago

    Me: 2500 is more than 732267

    Me: new mathematic

    Me: congratulate

    Me: i teach something new today

    Me: casino can't count

    Abigail: Gregorz, you received a 50.00 bonus, you where the required to wager the bonus 50 times , so 50X50 = 2500.00

    Me: still compromitate yourself

    Me: i write total sum which was wagered

    Me: that is 732267

    Me: so i 732267/50 =1464,52

    Me: 1464 i 1464 turnover bonus

    Me: not 50 times

    Me: but 1464 times

    Abigail: Gregorz, Lets do this, send me your screen shot and I will have the finance team provide us with the information for the cash-in and information as to why you had been restricted so that you may understand it better

    Me: thats

    Me: is not possible

    Me: financial team and cant count

    Me: i think that i can go with this chat to more than forums

    Abigail: gregorz, that is the best I can do for you as what we a re stating to each other is contradictory and they will provide us with the required information that I can send to you

    Me: nd you tell me what i shuold do

    Me: and you cant count

    Me: :)))))))))))))))

    Me: crazy vegas this is good name of casino

    Me: you wil very popular

    Me: and financial team

    Me: this is not posiible

    Abigail: As mentioned, you did not met the wagering on the 50.00 bonus and therfore your cash-in had been restricted

    Abigail: Is there anything else I may assist you with?

    Me: :))))))))))))))))))

    Me: you are not normall

    Me: you should go to doctor

    Me: you are still compromitate

    Me: because you cant count

    Me: and you should go to school

    Me: elementary

    Me: i never meet in my life person like

    Me: you

    Me: you cant count

    Me: i go to court and to cabaret too

    Me: this level of mathemathis in poland teach 7-8 yers kids

    Abigail: Gregorz, I have informed you as to the reason for your cash-in being restricted.

    Me: oaky, thanks

    Me: you for4 proffesional support

    Me: i wish all the best

    Me: bye

    Abigail: Please don't forget to rate my service by clicking the link below. You must register/login in order to see the link.

    Abigail: It has been great chatting to you! Should you need anything else, please feel free to contact us again.
     
  24. Feb 18, 2014
  25. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    You never read the terms. Regardless of VIP status, they don't have to pay you. It sucks, but that's the way it is.
     
    1 person likes this.
  26. Feb 18, 2014
  27. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    I understand the O.P. 's frustration: i would not be happy when getting a Welcome Back - or VIP - NDB with such limitations, unless the terms were specifically stated beforehand.

    If the O.P. did get terms, then he should not complain, but it seems more like a normal VIP or WB bonus, and when you receive such,
    for example in 32Red, you know if anything, that even if there would be wagering (which there often isn't) you certainly would not have a max cash-out attached.

    If i read those terms, i would personally think it applied to SUB NDB's only, i would personally never go to the trouble of going for a VIP program that would limit comps and such.
    If the O.P. knew, then the best thing would have been to wager as much as possible, until the balance was at the max cashout amount, then afterwards redeem comppoints, as there should not be any limitations to that.

    It's always more difficult when one isn't fluent in English to get to the bottom of the story, but with what i stated above in mind, i suggest the O.P. takes his losses, cash out the 150,- and never return to VPL again, plenty of MG casino's with much more agreeable VIP perks. Fighting this seems impossible as their terms do cover their asses in this regard.

    Edit, seems O.P has posted more whilst i was replying: apparently there is a distinction between normal and VIP NDB's, but i am afraid they are still covered as it says "per Manager's discretion" which says exactly nothing without an explicit T&C attached to the bonus granted...
     
  28. Feb 18, 2014
  29. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    I feel like Don Kichot

    You are now chatting with Katherine

    Katherine: Hi there, how are you doing today?

    Katherine: How may I assist you?

    Me: we will meet at 23 yes ?

    Me: Grzegorz Rocki

    Katherine: I'm not sure I understand what your query is ,please can you rephrase your query.

    Me: hour ago i'd like to talk with pitt boss or manager

    Katherine: A moment please.

    Me: ok

    Me: i will talk with Harry ?

    Katherine: Please allow me a moment to transfer you to the pittboss.

    Me: Nathalie ?



    You are now chatting with Lea

    Me: hello

    Lea: Hi there Grzegorz

    Me: This email is not visible to you.

    Me: 1979-02-06

    Me: TCVR03330340

    Me: so plaese tell how what is the reason confiscate of my wiinnigs today ?

    Me: wagering, limits, points ?

    Me: please choose ?

    Lea: Were your winnings confiscated by the casino?

    Me: crazy vegas

    Me: at monday

    Me: friday

    Me: walentain's day

    Lea: I can see those transactions

    Lea: Please hold while i view my records

    Me: sow how is a reason ?

    Me: ok, will wait ?

    Me: i heard till today four reasons or five

    Me: so maybe today that will be fifth version

    Lea: Thank you for your patience Grzegorz

    Me: 5.5 ??

    Lea: Has you have been told before, the funds were removed because you won from the loyalty points that were credited to you

    Me: :))))

    Me: can i call to you ?

    Lea: Your withdrawal was therefore limited to 150 Euros

    Me: or can you call to me ?

    Lea: We will not be able to speak on th ephone now

    Me: that is first reason

    Me: okas

    Lea: We could speak some other time

    Lea: As i am not available over the phone today

    Me: and when i ask again few hours ago i heard that is a limit

    Me: first version of confiscate was points

    Me: second - limit

    Me: third totally abstract - wagering

    Me: fifth - limit

    Me: and now points

    Me: can you explain me this situation ?

    Me: the reason still changing

    Me: why

    Lea: As per your casino account you have spoken to different supervisors and they have explained to you why your funds were confiscated

    Me: this is like cabaret

    Lea: I will suggest that you contact your VIP manager, she will be able to explain further

    Me: no i talk with regular support

    Me: i have all chats

    Me: i can send it to you

    Me: who is my vip manager ?

    Lea: Irina is

    Me: can you tell regulationsd of VIP bonus(BM)

    Me: VIP BONUS(BM) terms and conditions can give me ?

    Me: you

    Me: it is not regullar bonus ?

    Lea: 5.5 No-Deposit Bonuses / Complimentary Bonuses (where offered)
    5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/L100/€150 maximum. Should the Player win in excess of $200/L100/€150 the excess will be removed from the Players account before fulfilling the cash-in.


    Me: i write few minutes ago something liker 5.5

    Me: you understand why now i think

    Me: but i dont see VIP bonus

    Me: this is other bonusses

    Me: VIP bonus i think haved personal terms

    Me: yes ?

    Lea: The terms and condition say 'the total winnings on all NO-DEPOSIT bonuses'

    Me: PLEaSE DON'T TELL ME THAT

    Lea: It doe snot specify what king of bonus it is

    Lea: This is on all No deposit bonuses

    Me: I PASTE SOMETHING

    Me: 2.3.4 The events mentioned above require the Player to complete wagering requirements. Players must wager the 50x before being allowed to cash-in.

    2.3.5 Bonus events that cannot be forfeited are:

    2.3.5.1 Initial Deposit Bonuses

    2.3.5.2 No Deposit Bonuses

    2.3.5.3 VIP Bonus


    Me: where is terms and conditions for this kind of bonus

    Me: ?

    Me: that is not regular, and is not normal no deposit

    Me: for first time players

    Me: i'm vip

    Me: so i have a limits

    Lea: The restriction is made on NO deposit bonuses

    Me: thats a funny

    Me: no no deposit bonus is not vip bonus

    Lea: No matter what form it is credited on, as long as it is a no deposit bonus, you will only be able to withdraw a maximum of 150 Euros

    Me: today i will post my materials about your casino at english language forums

    Me: i have a lot of very funny situations

    Me: Abigail can't count

    Me: Financial team too

    Me: i try explain Abigail how i count wager three times

    Me: step by step

    Me: and i tood her that mathematics on this level at Poland teach 7 years kids

    Me: do You known that Poland is not allowed for no deposit bonus ?:

    Me: you have it in terms

    Me: only Poland

    Me: about wagering

    Me: i wager bonus 1470 times

    Me: i should 50 times

    Me: but Abigail told me that i don't did wagering

    Me: it is a little mistake

    Me: what do you think ?

    Lea: This is not about wagering

    Lea: It is about a No deposit bonus that was on your casino account

    Me: but i ask Abigail is she sure that is a reason

    Me: she told me yes

    Me: i have it

    Lea: There was winnings on your account ans the casino can only pay 150 Euros

    Me: but i save this chat

    Lea: Grzegorz i understand your frustration because you will not get your winnings

    Lea: We could spend the all night debating about the terms and conditions

    Me: but i'm not allowed for no deposit bonus ?

    Me: do you kno what is LGA ?

    Lea: But you will not be paid because this is part of the terms and conditions

    Me: that last question

    Me: LGA ?

    Me: do you know

    Lea: I do not know LGA

    Me: you should know

    Me: if you pitt boss

    Me: Malta

    Me: Gambling license

    Me: now do you know ?

    Lea: Did you mean, the Lotterie Gaming Authority?

    Me: yes, that is

    Me: so you know what can do LGA

    Me: ?

    Lea: Yes

    Me: so will must do that, but that will a lot of time

    Me: you will pay much more

    Me: i think

    Me: so i wait to tommorow noon

    Me: and my offer with you pay me only my depists 3500 euro is not valid now

    Lea: I do not believe anything will change tomorrow noon

    Me: tommorow morning will contact my layer with you

    Me: and i will post my documention at enliash language forums today

    Lea: No problem

    Me: you wil be popular i think

    Me: if you think that is not problem

    Me: ok

    Me: you don't have at terms regulations and limits about vip

    Me: because this kind of bonus is individual for each vip player

    Me: that is not standard no deposit bonus

    Me: is it true ?

    Lea: This terms and conditions refers to all sorts of No deposit bonuses

    Me: plese show me VIP bonus at terms ?

    Me: i found one term about this bonus

    Lea: As i said previously, this term and condition is for every No deposit bonus

    Me: 2.3.5.3

    Me: only

    Me: 2.3.5.2 no deposit bonus

    Me: why ?

    Me: its separate ?

    Me: if it the same

    Me: the same

    Me: can you explain ?

    Me: you don't know ?

    Lea: As i said previously, this term and condition is for every No deposit bonus

    Me: this is not answer for my question

    Me: please answer

    Me: that is your terms

    Lea: I believe that i have answered your question already

    Me: can you explain why no deposit bonus and vip bonus is separate if is the same ?

    Lea: A no deposit bonus means

    Lea: A bonus that is credited without a player making a deposit

    Lea: It could be a VIP bonus, loyalty points,....

    Me: you wrote me that vip bonus is no deposit bonus

    Lea: It doe snot matter which they are credited under

    Me: and have the same regulation

    Lea: As long as a bonsu is credited without you making a deposit, there will be a limit on your withdrawal

    Me: VIP bonus is individaual for each vip player

    Me: yes ?

    Lea: Not in particular

    Me: and have individual terms and conditions

    Me: so what is a profit to be vip

    Me: ?

    Lea: As long as a bonsu is credited without you making a deposit, there will be a limit on your withdrawal

    Me: i made deposits at crazy vegas for total sum of 3500 Euro do you thinks is enaugh ?

    Me: so do you still think that is a normal no deposit bonus ?

    Lea: On that particular day, you did not make a deposit

    Lea: You accepted the terms and conditions before you started playing on the casino

    Me: so you have one days vip

    Me: do you known what will be when you will have control

    Me: so at your terms plaese again

    Me: explain me why no deposit bonus is separate with VIP bonus

    Me: ?

    Me: if has the same terms and conditions

    Me: and i don't understand what kind of benefits have highest level of loyalty lounge

    Lea: A no deposit bonus means: A bonus that is credited without a player making a deposit, It could be a VIP bonus, loyalty points,....

    Lea: It does not matter which namme they are credited under

    Me: first time no deposits players has the same terms and limits like VIP ?

    Me: li9ke VIP which don;t make a deposit at the day

    Me: which convert points

    Lea: The term and conditions apply to all players including VIP's

    Me: i don't believe what i see

    Lea: Sir, i believe hat i have answered all your questions about this issue

    Me: i played many years at casinos and i'm vip player at many

    Me: so do you read my emails ?

    Me: VIP players which dont make a deposit and convert loyalty points at current day have the same limits and termsa like new players without any deposit

    Me: is it true ?

    Me: last email




    Lea: Hi there, how are you doing today?

    Lea: How may I assist you?

    Me: why do you terminate ?

    Me: and dont answer foir my questions ?

    Me: Grzegorz Rocki

    Me: you remember my account number i think

    Lea: We had connection issues

    Me: soi i wait for answer

    Me: VIP players which dont make a deposit and convert loyalty points at current day have the same limits and termsa like new players without any deposit ?



    Me: how long i will wait for answer ?

    Me: connection problem again?

    Me: is it difficult question ?

    Me: can yopu tell about that is normall treatment vip players at your casino ?

    Me: are you sleep ?

    Me: i save all chats and i just finiosh post at http://www.casinomeister.com/forums

    Lea: I'm with you now

    Me: so please answer

    Me: how long i will wait

    Me: ?

    Lea: I believe that i gave you all answers to your questions

    Me: please answer for ,y questions which i can repeat it

    Lea: To see my answers, i will advise you to look at our last chat that you saved

    Me: You are now chatting with Katherine

    Katherine: Hi there, how are you doing today?

    Katherine: How may I assist you?

    Me: we will meet at 23 yes ?

    Me: Grzegorz Rocki

    Katherine: I'm not sure I understand what your query is ,please can you rephrase your query.

    Me: hour ago i'd like to talk with pitt boss or manager

    Katherine: A moment please.

    Me: ok

    Me: i will talk with Harry ?

    Katherine: Please allow me a moment to transfer you to the pittboss.

    Me: Nathalie ?



    You are now chatting with Lea

    Me: hello

    Lea: Hi there Grzegorz

    Me: This email is not visible to you.

    Me: 1979-02-06

    Me: TCVR03330340

    Me: so plaese tell how what is the reason confiscate of my wiinnigs today ?

    Me: wagering, limits, points ?

    Me: please choose ?

    Lea: Were your winnings confiscated by the casino?

    Me: crazy vegas

    Me: at monday

    Me: friday

    Me: walentain's day

    Lea: I can see those transactions

    Lea: Please hold while i view my records

    Me: sow how is a reason ?

    Me: ok, will wait ?

    Me: i heard till today four reasons or five

    Me: so maybe today that will be fifth version

    Lea: Thank you for your patience Grzegorz

    Me: 5.5 ??

    Lea: Has you have been told before, the funds were removed because you won from the loyalty points that were credited to you

    Me: :))))

    Me: can i call to you ?

    Lea: Your withdrawal was therefore limited to 150 Euros

    Me: or can you call to me ?

    Lea: We will not be able to speak on th ephone now

    Me: that is first reason

    Me: okas

    Lea: We could speak some other time

    Lea: As i am not available over the phone today

    Me: and when i ask again few hours ago i heard that is a limit

    Me: first version of confiscate was points

    Me: second - limit

    Me: third totally abstract - wagering

    Me: fifth - limit

    Me: and now points

    Me: can you explain me this situation ?

    Me: the reason still changing

    Me: why

    Lea: As per your casino account you have spoken to different supervisors and they have explained to you why your funds were confiscated

    Me: this is like cabaret

    Lea: I will suggest that you contact your VIP manager, she will be able to explain further

    Me: no i talk with regular support

    Me: i have all chats

    Me: i can send it to you

    Me: who is my vip manager ?

    Lea: Irina is

    Me: can you tell regulationsd of VIP bonus(BM)

    Me: VIP BONUS(BM) terms and conditions can give me ?

    Me: you

    Me: it is not regullar bonus ?

    Lea: 5.5 No-Deposit Bonuses / Complimentary Bonuses (where offered)
    5.5.2 Because NO purchase is required, and the winnings returned could be sizable, the total winnings on all NO-DEPOSIT bonuses are limited to $200/L100/€150 maximum. Should the Player win in excess of $200/L100/€150 the excess will be removed from the Players account before fulfilling the cash-in.


    Me: i write few minutes ago something liker 5.5

    Me: you understand why now i think

    Me: but i dont see VIP bonus

    Me: this is other bonusses

    Me: VIP bonus i think haved personal terms

    Me: yes ?

    Lea: The terms and condition say 'the total winnings on all NO-DEPOSIT bonuses'

    Me: PLEaSE DON'T TELL ME THAT

    Lea: It doe snot specify what king of bonus it is

    Lea: This is on all No deposit bonuses

    Me: I PASTE SOMETHING

    Me: 2.3.4 The events mentioned above require the Player to complete wagering requirements. Players must wager the 50x before being allowed to cash-in.

    2.3.5 Bonus events that cannot be forfeited are:

    2.3.5.1 Initial Deposit Bonuses

    2.3.5.2 No Deposit Bonuses

    2.3.5.3 VIP Bonus


    Me: where is terms and conditions for this kind of bonus

    Me: ?

    Me: that is not regular, and is not normal no deposit

    Me: for first time players

    Me: i'm vip

    Me: so i have a limits

    Lea: The restriction is made on NO deposit bonuses

    Me: thats a funny

    Me: no no deposit bonus is not vip bonus

    Lea: No matter what form it is credited on, as long as it is a no deposit bonus, you will only be able to withdraw a maximum of 150 Euros

    Me: today i will post my materials about your casino at english language forums

    Me: i have a lot of very funny situations

    Me: Abigail can't count

    Me: Financial team too

    Me: i try explain Abigail how i count wager three times

    Me: step by step

    Me: and i tood her that mathematics on this level at Poland teach 7 years kids

    Me: do You known that Poland is not allowed for no deposit bonus ?:

    Me: you have it in terms

    Me: only Poland

    Me: about wagering

    Me: i wager bonus 1470 times

    Me: i should 50 times

    Me: but Abigail told me that i don't did wagering

    Me: it is a little mistake

    Me: what do you think ?

    Lea: This is not about wagering

    Lea: It is about a No deposit bonus that was on your casino account

    Me: but i ask Abigail is she sure that is a reason

    Me: she told me yes

    Me: i have it

    Lea: There was winnings on your account ans the casino can only pay 150 Euros

    Me: but i save this chat

    Lea: Grzegorz i understand your frustration because you will not get your winnings

    Lea: We could spend the all night debating about the terms and conditions

    Me: but i'm not allowed for no deposit bonus ?

    Me: do you kno what is LGA ?

    Lea: But you will not be paid because this is part of the terms and conditions

    Me: that last question

    Me: LGA ?

    Me: do you know

    Lea: I do not know LGA

    Me: you should know

    Me: if you pitt boss

    Me: Malta

    Me: Gambling license

    Me: now do you know ?

    Lea: Did you mean, the Lotterie Gaming Authority?

    Me: yes, that is

    Me: so you know what can do LGA

    Me: ?

    Lea: Yes

    Me: so will must do that, but that will a lot of time

    Me: you will pay much more

    Me: i think

    Me: so i wait to tommorow noon

    Me: and my offer with you pay me only my depists 3500 euro is not valid now

    Lea: I do not believe anything will change tomorrow noon

    Me: tommorow morning will contact my layer with you

    Me: and i will post my documention at enliash language forums today

    Lea: No problem

    Me: you wil be popular i think

    Me: if you think that is not problem

    Me: ok

    Me: you don't have at terms regulations and limits about vip

    Me: because this kind of bonus is individual for each vip player

    Me: that is not standard no deposit bonus

    Me: is it true ?

    Lea: This terms and conditions refers to all sorts of No deposit bonuses

    Me: plese show me VIP bonus at terms ?

    Me: i found one term about this bonus

    Lea: As i said previously, this term and condition is for every No deposit bonus

    Me: 2.3.5.3

    Me: only

    Me: 2.3.5.2 no deposit bonus

    Me: why ?

    Me: its separate ?

    Me: if it the same

    Me: the same

    Me: can you explain ?

    Me: you don't know ?

    Lea: As i said previously, this term and condition is for every No deposit bonus

    Me: this is not answer for my question

    Me: please answer

    Me: that is your terms

    Lea: I believe that i have answered your question already

    Me: can you explain why no deposit bonus and vip bonus is separate if is the same ?

    Lea: A no deposit bonus means

    Lea: A bonus that is credited without a player making a deposit

    Lea: It could be a VIP bonus, loyalty points,....

    Me: you wrote me that vip bonus is no deposit bonus

    Lea: It doe snot matter which they are credited under

    Me: and have the same regulation

    Lea: As long as a bonsu is credited without you making a deposit, there will be a limit on your withdrawal

    Me: VIP bonus is individaual for each vip player

    Me: yes ?

    Lea: Not in particular

    Me: and have individual terms and conditions

    Me: so what is a profit to be vip

    Me: ?

    Lea: As long as a bonsu is credited without you making a deposit, there will be a limit on your withdrawal

    Me: i made deposits at crazy vegas for total sum of 3500 Euro do you thinks is enaugh ?

    Me: so do you still think that is a normal no deposit bonus ?

    Lea: On that particular day, you did not make a deposit

    Lea: You accepted the terms and conditions before you started playing on the casino

    Me: VIP_BONUS(BM) don't any regulations and and it was without standard signature terms and conditions apply...

    Me: so you have one days vip ?

    Me: do you known what will be when you will have control ?

    Me: so at your terms plaese again

    Me: explain me why no deposit bonus is separate with VIP bonus

    Me: ?

    Me: if has the same you told me that terms and conditions

    Me: and i don't understand what kind of benefits have highest level of loyalty lounge

    Lea: A no deposit bonus means: A bonus that is credited without a player making a deposit, It could be a VIP bonus, loyalty points,....

    Lea: It does not matter which namme they are credited under

    Me: first time no deposits players has the same terms and limits like VIP ?

    Me: like VIP players who did not make the deposit in current day

    Me: which convert points

    Lea: The term and conditions apply to all players including VIP's

    Me: i don't believe what i see

    Lea: Sir, i believe hat i have answered all your questions about this issue

    Me: i played many years at casinos and i'm vip player at many

    Me: so do you read my emails ?

    Me: VIP players which dont make a deposit and convert loyalty points at current day have the same limits and termsa like new players without any deposit

    Me: is it true ?

    Me: last email

    Me: where ?

    Me: can speak with manager ?

    Me: now

    Lea: I am the Pitboss

    Me: but you don't answer for my questions

    Me: so please connect with manager

    Me: i don't like lost time

    Lea: He is not available

    Lea: Please come back when he's available and he will assist you

    Me: when he will be available ?

    Lea: In 8 hours from now

    Me: okay, so you trate me like a vip yes ?

    Me: this is a scandal

    Lea: I believe that i have given you all the help i could

    Me: you don't help me and not answer for questions, i lost my time

    Me: and you are a pitboss

    Me: thats funny

    Me: like you r fiancial team they count that i don't meet wagering mu bonus
     
  30. Feb 18, 2014
  31. roko1979

    roko1979 Banned User - disrespecting admin - PITA PABnoaccred

    Occupation:
    Tennis
    Location:
    Warszawa
    where is any regulations about 50 euro free ?

    Hello Grzegorz,
    tcvr03330340
    Hope this email finds you well.

    My name is Irina and I am your VIP Relationship Host at Vegas Partner Lounge Online Casinos.

    I am very happy to announce that after reviewing your account I have been assigned as your dedicated VIP Host moving forward.
    Should you have any questions or queries you would like me to look over to make your gaming experience with us that much more enjoyable, please do not hesitate to contact me.
    I added 50 euro free to your account to take your mind off reality and enjoy some well-deserved entertainment with us!
    And on top of this on your first deposit will receive a 100% bonus up to 150 credits.

    And on top of this I will upgrade your account to Gold lounge.
    Please login and enjoy with my compliments.
    The month of February is full of activities, but the most anticipated is the launch of a new game called Avalon II, which promises to be by far the most breathtaking online Slot game of the year.



    I am really looking forward to building a successful relationship with you and hope I can bring a new and fresh approach to your gaming experience at Vegas Partner Lounge.

    Hope to hear from you soon and have a great week!

    Best regards,
    Irina
    Vegas Partner Lounge
    Email: This email is not visible to you.
    Website: You must register/login in order to see the link.
     
  32. Feb 18, 2014
  33. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Ok. I was nice earlier and did your research for you, which you should have done, and copy pasted the terms that EXPLICITLY state that ALL no deposit bonuses have a EUR150 MAX CASHOUT.

    "ALL" means VIP bonuses, birthday bonuses, Christmas bonuses, I-just-farted bonuses, etc, etc.

    I suggest you look up the word "all" in an English dictionary, and stop wasting everyones time.

    Posting all this crap all across the forum won't make the facts any different, and certainly won't help you get paid.
     
    2 people like this.
  34. Feb 18, 2014
  35. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Sorry mate, but you're a little bit off there.

    The terms clearly state ALL bonuses where a depositbis not required...the important word is ALL....not all except VIP bonuses.

    IMO, the OP is being a total knob. He's abusing the staff, and blackmailing the casino, and filling the forum with meaningless crap like emails and transcripts. I hope he gets kicked to the curb.
     
  36. Feb 18, 2014
  37. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    2.3.5.2 No Deposit Bonuses

    2.3.5.3 VIP Bonus
    2.3.6 The above points are subject to the casino management's discretion at all times.

    Granted, i did not read their T&C's on the website, but am just going by several pieces of info the O.P. posted, and do agree he is being a bit desperate and abusive. But i also think the way this bonus was presented is subject to faulty perception, and especially with a non native English speaker.

    Of course he would have been able to circumvent the whole issue, if he had opened up chat, or emailed Irina back asking if there were any terms attached to the VIP bonus. That would have been the best approach, it always is, unless you are certain about your status as VIP and the benefits you earned - and are familiar with the T&C's attached to each bonus.

    I only wanted to emphasize that i can understand his frustration, it's really easy to feel screwed when you win big on a "gift" when you are not aware of the terms it came with. lso the language... you can see from his chats that to him it feels like he has been lied to, they are cheating him, etc, since there are a lot of different reasons given.

    And really, i wouldn't want to play there (i did in the past play a lot at Vegas Palms, and didn't feel appreciated so left)
     
    1 person likes this.
  38. Feb 18, 2014
  39. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    @ roko1979 : while it is obvious that you are pissed off at the casino people you have to learn to behave like an adult. You've already filed a PAB and if you had read the Pitch-A-Bitch FAQ as requested you would know that continuing to post can and likely will ruin your PAB. Furthermore you have cross-posted your rants against the casino, been abusive to AND tried to blackmail the casino people, all of which violates our Posting Rules.

    I have suspended your account for 48 hours to give you some time to cool off. I STRONGLY suggest you read the Posting Rules and Pitch-A-Bitch FAQ before you come back to post further.
     
    2 people like this.

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