Resolved Tradition Casino

[eu_lowroller]

I'm too bonus banned since 2 or 3 weeks although i never could cash out anything there and lost a lots of deposits!

Bye forever

 

[Balky]

The Rival strategy is strange and I cant understand it. If the promotions offered by them are properly calculated, then there is absolutely no reason to bonus ban any player, regardless of his/her winnings. How else do they think to win the money back from players that are well ahead? Do they expect from the players to play Scary Rich or Jacques Pot without a bonus? Except of two independent sites Box24 and Slotocash the only casino in the Bonne Chance group left for me is Tropica.

Cheers Balky

 

[uungy]

Sounds like I am the only one not bonus banned here. Well in all honesty, I havent opened an account with them yet. I think I will leave it that way, so I can wear my badge "Not banned by Tradition Casino"

 

[KasinoKing]

Interesting! I received a $5 chip with 99x playthrough and decided....why not? Figured might as well give it a shot for shi*s and giggles.....Amazing! I made the playthrough of 99x and withdrew the maximum of $200 plus the $5 they want back.

Well that is pretty amazing, especially since you keep telling us that all the casinos have dramatically lowered their slots payout so you can never win...
(Sorry, I couldn't resist!)

Well done - great result!
KK

 

[Dinahnana]

Well Ive joined the bonus banned

Ive contacted the rep and CS and they both said 'no way jose''.

Oh well....its uninstalled now and Ill stick to Sloto and Royal Apollo who always look after me.

I too have joined the rather large pile of bonus banned players. I will now be getting my Rival fix at Slotocash and Tropica and maybe a little Ruby Royal from time to time. The vast majority of Rival casinos seriously need to get their act together and stop with these games. You are bonus eligible one week so you deposit play and mostly bust out and then the next poof it goes away and as far as the casino is concerned its no can do with the bonuses. I say see ya later!

 

[zebedy]

The Rival strategy is strange and I cant understand it. If the promotions offered by them are properly calculated, then there is absolutely no reason to bonus ban any player, regardless of his/her winnings. How else do they think to win the money back from players that are well ahead? Do they expect from the players to play Scary Rich or Jacques Pot without a bonus? Except of two independent sites Box24 and Slotocash the only casino in the Bonne Chance group left for me is Tropica.

Cheers Balky

With all the bonus banning i just have a gut feeling it because of the funding a casino has behind them. basically not much, as to start a rival casino you dont need that much,
recently i won 50 off a free chip, reversed it was allowed to take another bonus and cashed out 1200, so i expect there are more people that are doing this so the casino is trying to cover itself especially against the smaller depositers, When i do get bonus banned it feels abit like a FU but i suppose the casino has to try and cover itself against going bankrupt somehow,

 

[dcpam39]

Agree with you completely Zebedy. I also think that the bonuses at Tradition had extremely nice terms in the beginning, and perhaps a lot of people won--i know that i did. Then they went to having very, very high wagering requirements for all of their bonuses.
I am also bonus banned, which doesn't really matter to me so much, however, i have not been able to hit many features in my last few deposits, and this does matter to me. So I have also uninstalled for now,
Pam

 

[eu_lowroller]

I have also uninstalled for now,
Pam

The best decision you could make

 

[coxwel]

after many experience with rival it also confuses me for what reasons they bonusban or reactiveate you whatever.

as tradition showed up i was bonusbanned after signup. caroline was very kind fixed everything for me. i made in total 5 deposits, no cashout. now i see my wagerings and restrictions on bonusses has become worse??
i thought they would be so flexible and act in players favour. but i guess the good start has changed to business at usual like the other rivals do.


caroline i hope you show up here and clarify.

now my experience with sloto, iam nearly 1000 ahead with them. they were always the fastest to pay me, never bonus banned me my wagering is still 15times on my monthly vip match. so why can they do and any other rival punishes you for even cashing out on a freeby.

at least all the bonnechance outfits shouldnt act in the favour oh yeahh we are all different casinos blabla.. but fe. i cashout on dendera and my bonusses vanish or get crazy wagering on another rival?
they should be so honest and tell you. i asked livechat about this once but they seem not to like it if you know that in general theyre all under one roof and its just all partner outfits. why? anything to hide?

if i conclude all my rival experience my money will only go to sloto and box24 nad rubyroyal in the future as they pay quicker and dodnt take part in this rival backend banning.

iam really fed up with this. another example: for some time i was bonus banned at every bonne chance outfit due to a cashout ;-)

i wrote emails to each asking for manually review and enable me again, as i was banned from casinos where i never ever deposited?
answer was no. all answers were the same form same words, all send from the same support ;-). few weeks later after i feeded some bonnechance rivals with deposits i get an email of pantasia and simon says inviting me with nd deposit chip and saying weare happy to bonus enable you from now? aha

so i guess they have a percentage on every player including deposits, freebies, cashouts and have some kind of formula which either tells youre an abuser because you win, or a cash cow ti milk.
this system betrays itself imho, just read between the lines ;-)

now the opposite: i was also banned on rubyroyal. the rep here enabled me again and issued me good bonusses. i contacted the manager because of the unusual high wagering displayed on my bonusses in the cashier. she said its due to iam from germany but if i wanna take a bonus i should tell her and she will lower the wr manually each time.
isnt that great? so at least this shows every operator has kind of freedom to handle these issues.

ok enough explaining/whining ;-), but i had to shout this out.

from now on i stick to 3 rivals.



cheers

coxwel

 

[Nifty29]

You gotta love this email I just received.

Talk about add insult to injury....

Dear Tim,



Tradition Casino would like to inform you that you have a balance of $0.02 remaining.

Your username is : <pointless>

Don't forget about our Loyalty Club promotions with which you can get some bonuses every day : Tradition Promotions! Prior to depositing, claim your promotion by entering the casino cashier and clicking on the bonus.

By referring your friends, they will receive $30 free on signup, and you will receive $50 free. Claim now the Refer a Friend promotion!

If you lost your password, just launch the Tradition Casino's software and click on Forgot your password? Reset your password.

Should you require any assistance, please contact us at anytime : support@tradition-casino.com. Live help is also standing by should you have any inquires

Caroline Bertin

Thanks for that Tradition!

Ill just go and enjoy some of those promotions you are telling me about that I cant claim.

Very professional.

 

[coxwel]

You gotta love this email I just received.

Talk about add insult to injury....



Thanks for that Tradition!

Ill just go and enjoy some of those promotions you are telling me about that I cant claim.

Very professional.

got the same today, i guess it should remind you of depositing at this great place again. thx for making me aware my balance is zero. it will stay until they get their act together..


cheers

coxwel

 

[silcnlayc]

KasinoKing:Well that is pretty amazing, especially since you keep telling us that all the casinos have dramatically lowered their slots payout so you can never win...
(Sorry, I couldn't resist!)

Well done - great result!
KK

I haven't been paid yet so I am not partying quite yet.....Never said never..I said...less....but I know what you are implying..and it is ok..I do not mind tongue in cheek either.....

I have said to keep an eye out on the winners screenshot board because it will be filling up on with winners on another thread since all the discussions of bad "changes" with the casinos..and I do feel they will be loosening up some to make it look good..and it actually is happening...(I feel like a newsreporter!!) because since I said that ..the screenies are flying in!! (check the post)..

Could it be coincidence?? For the naysayers..it will never be..just another fluke in predictions ...and nothing to do with "knowing"...


.

 

[chuchu59]

Hopefully, the next thing I hope wont be happening is the cancellation of the 48-hour payouts. I initiated a withdrawal on 31 Dec but it's still not in my ecocard account. Maybe it's 48 business hours so I am still waiting.

 

[Dinahnana]

after many experience with rival it also confuses me for what reasons they bonusban or reactiveate you whatever.

as tradition showed up i was bonusbanned after signup. caroline was very kind fixed everything for me. i made in total 5 deposits, no cashout. now i see my wagerings and restrictions on bonusses has become worse??
i thought they would be so flexible and act in players favour. but i guess the good start has changed to business at usual like the other rivals do.


caroline i hope you show up here and clarify.

now my experience with sloto, iam nearly 1000 ahead with them. they were always the fastest to pay me, never bonus banned me my wagering is still 15times on my monthly vip match. so why can they do and any other rival punishes you for even cashing out on a freeby.

at least all the bonnechance outfits shouldnt act in the favour oh yeahh we are all different casinos blabla.. but fe. i cashout on dendera and my bonusses vanish or get crazy wagering on another rival?
they should be so honest and tell you. i asked livechat about this once but they seem not to like it if you know that in general theyre all under one roof and its just all partner outfits. why? anything to hide?

if i conclude all my rival experience my money will only go to sloto and box24 nad rubyroyal in the future as they pay quicker and dodnt take part in this rival backend banning.

iam really fed up with this. another example: for some time i was bonus banned at every bonne chance outfit due to a cashout ;-)

i wrote emails to each asking for manually review and enable me again, as i was banned from casinos where i never ever deposited?
answer was no. all answers were the same form same words, all send from the same support ;-). few weeks later after i feeded some bonnechance rivals with deposits i get an email of pantasia and simon says inviting me with nd deposit chip and saying weare happy to bonus enable you from now? aha

so i guess they have a percentage on every player including deposits, freebies, cashouts and have some kind of formula which either tells youre an abuser because you win, or a cash cow ti milk.
this system betrays itself imho, just read between the lines ;-)

now the opposite: i was also banned on rubyroyal. the rep here enabled me again and issued me good bonusses. i contacted the manager because of the unusual high wagering displayed on my bonusses in the cashier. she said its due to iam from germany but if i wanna take a bonus i should tell her and she will lower the wr manually each time.
isnt that great? so at least this shows every operator has kind of freedom to handle these issues.

ok enough explaining/whining ;-), but i had to shout this out.

from now on i stick to 3 rivals.



cheers

coxwel

Great post Coxwel very insightful. You know I too am only gonna be sticking with a couple of Rivals from now on Sloto being one, Ruby Royal another and Tropica. At least these places are honest and I have cashed out at Tropica a few times and I still have decent bonuses yeah. I just think that Rival casinos for the most part are very badly run. This to me is funny since they are mostly owned by one or two companies and should have running a casino down to a fine art by now. They lose more customers than they gain because who wants to play at a casino where they are not treated well? I also keep thinking bonus banning is really stupid because you are less likely to cashout on a bonus because of wagering requirements.

 

[coxwel]

thx for your appreciation.

youre totally right if these bonus bans wouldnt have took place i would have deposited far more. but the rivals seem to have missed that point. as casinos banned me which i never deposited its even more confusing

another example from the past days which ensured me in sticking to my 3 selected from now on.

i took a nice bonus on dendera, deposit 25 get 50. 15times wagering bonus not cashable. sofar so good. i completed the wr ( also have posted the winner scrennies) put in my wd, livechat flushed it like usual for on rival. never had any cashout problem before. 24h after the withdrawal has been flushed, so reverse should be 100% impossible i received an email from dendera claiming thx coxwel your reversal of funds has been completed feel free to make further transactions now. i got very nervous went to my account and my withdrawal was in my account again, bonus already deducted.
i asked livechat what happened, they didnt know. i was promised accountings will look into it and contact me soon. i made the request for th 2nd time had it flushed again.
24h after, surprise surprise, i got same reversal of funds email. my upsetness level became higher went to livechat again. only bogus answers accountings will be notified we have no clue what happned. the guy semmed like he did everything to not understand my issue. after 10mins of explaining he said ok sir so you want to reverse your cashout right? thats where i went nearly crazy. just imagine a flushed withdrawal can not!! be reversed by myself, only by the operator or the rival system.
so i asked for the supervisor as i thought they wanna give me the runaround, supervisor is nathan. some of you should know him. hes supervisor for all rival support.
sofar so good after i put in wd for the 3rd time and he flushed it i told him if it bumps back tomorrow again i go one step further as this is not acceptable at all.
after some more days and 5days waiting for the cashout i received it yesterday night.

thanks to nathan again, he was the only compatible guy there who understood my issue. wasnt so complicated, anyway

the strange thing was, after the second mystery reversal i also sent an email clearly adressed in caps to dendera management! who answers, nathan. this shows even more how everything is done under one roof. i also told nathan i really appreciate his effort but if i adress amnagement i dont want answer from support supervisor just besides...

my promo also included a 50nd completion chip which never appeared. nathan fixed that for me and also apologized and said this whole situation wouldnt be acceptable anymore. he stood to his word. thats the only good thing/guy i ever experienced there.

also all my bonusses on dendera are crap now.

what i think is: i was ahead at dendera before this promotion already. i win for the 2nd time 400$ from 25$ deposit. maybe these starnge reversals were a desperate try to encourage me to play it back. they maybe didnt know iam wrong guy to give the run around as i know from several rival cashouts how it goes normally. maybe it was also just a glitch but till today nobody also not nathan could or wanted to explain me why these reversals took place??

i mean it costed me 3 days more waiting for my wd, much hassle explaining and i guess if i wouldnt have reminded nathan on regular basis about my issue i would still be waiting.
its my free money and got reversed by anybody? not very professional or trustful. at first i was shocked though a hacker cracked my account and did some bad things with my money..


this showed me iam not appreciated or welcome for these rivals, dont open casinos if you dont like winners. all i can add to this. i was lucky... but i guess that was my fault..


anyway... this system stinks in parts and they can tell what they want.. its one enterprise controlling the whole thing. too many proofs for this already public...

good though sloto fe is the total opposite. no hassle never, i had to write thank you emails after each withdrawal as i was so stunned about the lightning fast service.

ps: ricardodendera, the rep here on board never answered to my emails and pms. another red flag for me... at the lauch of the casino he was always on board, now he has nearly vanished...

hmm...


cheers


coxwel

 

[tradition]

after many experience with rival it also confuses me for what reasons they bonusban or reactiveate you whatever.

as tradition showed up i was bonusbanned after signup. caroline was very kind fixed everything for me. i made in total 5 deposits, no cashout. now i see my wagerings and restrictions on bonusses has become worse??
i thought they would be so flexible and act in players favour. but i guess the good start has changed to business at usual like the other rivals do.


caroline i hope you show up here and clarify.

coxwel

Coxwell your account didn't receive nice bonuses at the end of December because of many changes we did on all accounts. Btw, since one week your account has very nice bonuses, i took care of it so perhaps it will be good you have a look inside But, please understand that you have to deposit more if you want to reach an interesting VIP level..

Some of you contacted me by pm, but unfortunately, i cannot find solutions for everybody and i'm really sorry for this... Most of you only complained here but didn't contact me so i cannot investigate accounts.

Rival has a very hard policy with players and i try to manage each account about finding best solution.

I'd simply like to remember you that Tradition Casino use to accept players who cannot play in Rival casinos. More, we are giving bonuses to players who usually cannot get any bonuses in Rival casinos and we will continue.

But, I'm not slotocash, unfortunatelly. I do not have a long history with your accounts, so i have to manage with Rival system and my own feeling. On past months, we have had too many winnings compared to deposits made and the goal for me is to win money, please do not forget it.

So now, i'm trying to find the best balance i can, i do not want to ban faithful players, but i do not want open my wallet with high risk players and then having fraud, chargeback or incredible winnings at the expense of my faithful players. And thanks in advance : do not think that you're an isolate case, you can be in a class and never won in Tradition but if 90% of players in the same class than you have won 100 times more they deposited, i'm sure you can understand that unfortunately i will take some time to take off your account from this class...

Some players are very talented about deposit $25 or $50 and cashout $2000 or more, so i couldn't continue to fully ignore the warnings from Rival. That's why I decided to take in consideration some aspects and made some changes. These changes are currently in move, so its not definitive, that's why, as Coxwel, your account can received low bonuses or be banned from bonuses, then receive nice bonuses later. But, for sure, if you decide to stop to play because you received not interesting bonuses, or no bonuses at all, the account will remain the same and situation won't improve for sure.

I'de like to add also that with bonuses or not, you have exactly the same chance to win. Our machines are fair and our machines cannot decide that you will win with bonuses and will lose without bonuses played. But the goal in a casino is that players play with their money first, not only with money from casino, it's logical.

I hope that everybody understood what i'm trying to explain you Never hesitate to contact me personally.

 

[vinylweatherman]

Coxwell your account didn't receive nice bonuses at the end of December because of many changes we did on all accounts. Btw, since one week your account has very nice bonuses, i took care of it so perhaps it will be good you have a look inside But, please understand that you have to deposit more if you want to reach an interesting VIP level..

Some of you contacted me by pm, but unfortunately, i cannot find solutions for everybody and i'm really sorry for this... Most of you only complained here but didn't contact me so i cannot investigate accounts.

Rival has a very hard policy with players and i try to manage each account about finding best solution.

I'd simply like to remember you that Tradition Casino use to accept players who cannot play in Rival casinos. More, we are giving bonuses to players who usually cannot get any bonuses in Rival casinos and we will continue.

But, I'm not slotocash, unfortunatelly. I do not have a long history with your accounts, so i have to manage with Rival system and my own feeling. On past months, we have had too many winnings compared to deposits made and the goal for me is to win money, please do not forget it.

So now, i'm trying to find the best balance i can, i do not want to ban faithful players, but i do not want open my wallet with high risk players and then having fraud, chargeback or incredible winnings at the expense of my faithful players. And thanks in advance : do not think that you're an isolate case, i'm sure you can understand that unfortunately i will take some time to take off your account from this class...

Some players are very talented about deposit $25 or $50 and cashout $2000 or more, so i couldn't continue to fully ignore the warnings from Rival. That's why I decided to take in consideration some aspects and made some changes. These changes are currently in move, so its not definitive, that's why, as Coxwel, your account can received low bonuses or be banned from bonuses, then receive nice bonuses later. But, for sure, if you decide to stop to play because you received not interesting bonuses, or no bonuses at all, the account will remain the same and situation won't improve for sure.

I'de like to add also that with bonuses or not, you have exactly the same chance to win. Our machines are fair and our machines cannot decide that you will win with bonuses and will lose without bonuses played. But the goal in a casino is that players play with their money first, not only with money from casino, it's logical.

I hope that everybody understood what i'm trying to explain you Never hesitate to contact me personally.

In short, players ARE getting "bonus banned" merely for WINNING. As for "class", where you say "you can be in a class and never won in Tradition but if 90% of players in the same class than you have won 100 times more they deposited", how on earth can you determine a player's "class" if you have no history of them having ever cashed out. Surely the ratio is zero or infinity, since cashouts=0. Mathematically, a ratio based on either a zero numerator or denominator is a fantasy.
Further, if "Our machines are fair and our machines cannot decide that you will win with bonuses and will lose without bonuses played.", then 90% of players in a class simply should NOT be winning so consistently as to be able to withdraw 100x their deposits.

The REAL problem is the sheer proliferation of Rival casinos, all PRETENDING to be independent, but all REALLY run by Bonne Chance, and Silverstone, apart from a VERY small number of independent ones like Sloto. This means that Bonne Chance are losing out because they are using deceptive marketing practices. They have a large number of "pretend independent" casinos in order to market to every possible niche, but the "talented" players do not belong to any particular niche, and will seek to play at EVERY casino with favourable terms and offers.

Rival could fix this by being HONEST about the fact that it is all one big group of sister casinos run by a single company, and limit each bonus to "one account across all our sister casinos", so if a player takes their $50 ND chip in one, it vanishes from all the others, but you do NOT get to the point where players get lavish offers one week, and are COMPLETELY banned the next.

Further, players should NOT be "bonus banned" simply because they have won on their last outing, which seems to be what is happening. Having a win on a session is pure LUCK, following sessions (and their offers) encourage winning players to come back for more, and they are more likely to lose some of the money back, rather than be spectacularly lucky again.

The safest bonuses of all to offer are SLOTS ONLY, as there is no way to play with "perfect strategy" as you might with the table games, you simply spin, and pray you get lucky. With their 5% house advantage, slots are the games that make money for the casinos.

Another thing to avoid are recurring bonuses, so that any offer is granted on ONE deposit only. This will prevent players using a bonus like 100% to $200 by making repeated $20 deposits, rather than a single $200 deposit. Depositing small & often IS a form of advantage strategy for high variance games, but only because it ensures that more of any rare big hit can be cashed out. In this respect, it could be sensible to TEMPORARILY suspend promotions for players who have just cashed out, but this seems to be happening PERMANENTLY to players who have cashed out.

 

[coxwel]

Coxwell your account didn't receive nice bonuses at the end of December because of many changes we did on all accounts. Btw, since one week your account has very nice bonuses, i took care of it so perhaps it will be good you have a look inside But, please understand that you have to deposit more if you want to reach an interesting VIP level..

Some of you contacted me by pm, but unfortunately, i cannot find solutions for everybody and i'm really sorry for this... Most of you only complained here but didn't contact me so i cannot investigate accounts.

Rival has a very hard policy with players and i try to manage each account about finding best solution.

I'd simply like to remember you that Tradition Casino use to accept players who cannot play in Rival casinos. More, we are giving bonuses to players who usually cannot get any bonuses in Rival casinos and we will continue.

But, I'm not slotocash, unfortunatelly. I do not have a long history with your accounts, so i have to manage with Rival system and my own feeling. On past months, we have had too many winnings compared to deposits made and the goal for me is to win money, please do not forget it.

So now, i'm trying to find the best balance i can, i do not want to ban faithful players, but i do not want open my wallet with high risk players and then having fraud, chargeback or incredible winnings at the expense of my faithful players. And thanks in advance : do not think that you're an isolate case, you can be in a class and never won in Tradition but if 90% of players in the same class than you have won 100 times more they deposited, i'm sure you can understand that unfortunately i will take some time to take off your account from this class...

Some players are very talented about deposit $25 or $50 and cashout $2000 or more, so i couldn't continue to fully ignore the warnings from Rival. That's why I decided to take in consideration some aspects and made some changes. These changes are currently in move, so its not definitive, that's why, as Coxwel, your account can received low bonuses or be banned from bonuses, then receive nice bonuses later. But, for sure, if you decide to stop to play because you received not interesting bonuses, or no bonuses at all, the account will remain the same and situation won't improve for sure.

I'de like to add also that with bonuses or not, you have exactly the same chance to win. Our machines are fair and our machines cannot decide that you will win with bonuses and will lose without bonuses played. But the goal in a casino is that players play with their money first, not only with money from casino, it's logical.

I hope that everybody understood what i'm trying to explain you Never hesitate to contact me personally.

Hi caroline,

thx for your reaction. i understand some of your issues. but please do not complain here you need to win money back ;-). i know you run a casino to make money, sure, there will be bad times good times...

anyway if you use this argument for my situation it doesnt fit at all.. until today i lost all my 5 deposits to you, never made any cashout at tradition. if i compare to other rivals i seem to be unluckier on tradition. but i guess my class is beeing calculated from all my rival accounts, and i have many. so i guess my class is sth with a minus, as my cashouts in bonnechance outfits are way higher than my deposits.
as i only play slots i hope you understand i always take a bonus on rival casinos. these slots can be really nice but also some days eat you up. so i dont get it if you say players should play with their own money first not with the bucks of the casino. ok then delete all bonusses if you dont want it. on ym account you see clearly your house advantage, 5 deposits all with slots match bonusses. played only slots, lost it all. so good for you bad for me but i aint complaining, i was unlucky... i can accept it...

and if you say that rival is kind of strict on these issues i really wonder what rivals business philosophy is? the players is what theyre living from, as many people already said if rival wouldnt bite itself in the ass with this stupid bannings many people would deposit far more.

if i look on my tradition account nothing has changed. your special gift bonusses which always had 17 or 18 wr have a 30wr now all non cashable. only one bonus is left which is like before.

and what you mean by iam not sloto? is it so difficult to act like them. iam sure their main goal is also to make big money but they seem to be more relaxed on everything. if it would harm them iam sure they would be different, so could you explain that? i made several good cashouts there, always from the minimum deposit. nobody ever complained to me, the opposite the service just got even better. so its my freedom of choice where to play, how much to deposit, take bonus or not. nobody should label me for that or put me in classes.
if you win on slots its 100% legit. iam no advanced skilled slotplayer. if anybody has advanced skills there would be happy to know how this works ;-)


ps: i guess in the longrun you as operator are always in blacknumbers and my personal tip would be dont make winning players feel like abusers. unfortunately this happens often in rivals. you said it yourself many times, that the rival system or backend would be inhuman!



cheers

coxwel

 

[chuchu59]

I find this quite interesting. I last made a deposit without taking a bonus. At that time many bonuses were available but I decided to do without one. Okay, a day later no more promotions were available.

 

[Dinahnana]

In short, players ARE getting "bonus banned" merely for WINNING. As for "class", where you say "you can be in a class and never won in Tradition but if 90% of players in the same class than you have won 100 times more they deposited", how on earth can you determine a player's "class" if you have no history of them having ever cashed out. Surely the ratio is zero or infinity, since cashouts=0. Mathematically, a ratio based on either a zero numerator or denominator is a fantasy.
Further, if "Our machines are fair and our machines cannot decide that you will win with bonuses and will lose without bonuses played.", then 90% of players in a class simply should NOT be winning so consistently as to be able to withdraw 100x their deposits.

The REAL problem is the sheer proliferation of Rival casinos, all PRETENDING to be independent, but all REALLY run by Bonne Chance, and Silverstone, apart from a VERY small number of independent ones like Sloto. This means that Bonne Chance are losing out because they are using deceptive marketing practices. They have a large number of "pretend independent" casinos in order to market to every possible niche, but the "talented" players do not belong to any particular niche, and will seek to play at EVERY casino with favourable terms and offers.

Rival could fix this by being HONEST about the fact that it is all one big group of sister casinos run by a single company, and limit each bonus to "one account across all our sister casinos", so if a player takes their $50 ND chip in one, it vanishes from all the others, but you do NOT get to the point where players get lavish offers one week, and are COMPLETELY banned the next.

Further, players should NOT be "bonus banned" simply because they have won on their last outing, which seems to be what is happening. Having a win on a session is pure LUCK, following sessions (and their offers) encourage winning players to come back for more, and they are more likely to lose some of the money back, rather than be spectacularly lucky again.

The safest bonuses of all to offer are SLOTS ONLY, as there is no way to play with "perfect strategy" as you might with the table games, you simply spin, and pray you get lucky. With their 5% house advantage, slots are the games that make money for the casinos.

Another thing to avoid are recurring bonuses, so that any offer is granted on ONE deposit only. This will prevent players using a bonus like 100% to $200 by making repeated $20 deposits, rather than a single $200 deposit. Depositing small & often IS a form of advantage strategy for high variance games, but only because it ensures that more of any rare big hit can be cashed out. In this respect, it could be sensible to TEMPORARILY suspend promotions for players who have just cashed out, but this seems to be happening PERMANENTLY to players who have cashed out.

Well at least you are honest. If players have the audacity to win then they will be bonus banned. I do deposit quite regularly without a deposit but sometimes using a bonus can be good. Now though since the WR's have gone nuts I will be using bonuses a lot less and am looking to uninstall most Rivals on my computer except for the accredited ones (Slotocash, Ruby Royal and Vanguard). At least there I always get a fair game even if the money sometimes goes fast so if I am gonna play without a bonus I will deposit my money there first. BTW if a player choses a bonus which is offered by the casino and happens to win then the casino should suck it up. Them's the breaks and we as players are told not to be bitter or sore when we lose so the casino should do the same don't you think?
When I read your response I went right ahead and uninstalled Tradition. I do not want to play at a casino that has that attitude and btw I have deposited there both using bonuses and no bonuses so you guys lost a customer. I have deposited at least a couple of grand at Rivals in the last month or so I am a good customer.
Anyway as a casino you are within your right to pick and chose which customers are deemed worthy enough to be treated as valued customers. We as customers also have the right to go play elsewhere and I am sure we will in droves.

 

[Dinahnana]

Hi caroline,
if you win on slots its 100% legit. iam no advanced skilled slotplayer. if anybody has advanced skills there would be happy to know how this works ;-)
coxwel

Coxwell If there was some techique to win at slots then I would like to know it too! I don't think there is such a thing really as a skilled slotplayer. I won a nice cashout at one of the Rivals becuase of doing really good on Scary Rich 2 and the only reason why that happened is I upped my bet to $10 a spin by accident (I hit max bet and thought it was $2 but thats what for slotting while drunk) Just when I saw that I was betting $10 I hit the feature. The situation was pure dumb luck in the end and there sure as heck was no skill involved since I was drunk at the time.

 

[Nifty29]

I find this quite interesting. I last made a deposit without taking a bonus. At that time many bonuses were available but I decided to do without one. Okay, a day later no more promotions were available.

This is what really annoyed me too Chu.....the majority of my deposits were without bonuses at all. I havent checked, but its possible Im ahead at the casino.....but we all know how long thats going to last.

I mean, if the player is ahead, then how is the casino going to get its money back? Oh I know, lets remove all their promotions and make them feel like they mean nothing to you, and they will deposit more and more!!! Sheesh.

I dont actually use promos a lot these days, but its nice to have them there in case Im a bit short on funds etc......now I feel like some kind of criminal or something! Geez most of the promos were just another way to donate away with the max cashout and huge WR, but its the principle of being considered as a player whom the casino obviously doesnt want.

 

[Dinahnana]

In short, players ARE getting "bonus banned" merely for WINNING. As for "class", where you say "you can be in a class and never won in Tradition but if 90% of players in the same class than you have won 100 times more they deposited", how on earth can you determine a player's "class" if you have no history of them having ever cashed out. Surely the ratio is zero or infinity, since cashouts=0. Mathematically, a ratio based on either a zero numerator or denominator is a fantasy.
Further, if "Our machines are fair and our machines cannot decide that you will win with bonuses and will lose without bonuses played.", then 90% of players in a class simply should NOT be winning so consistently as to be able to withdraw 100x their deposits.

The REAL problem is the sheer proliferation of Rival casinos, all PRETENDING to be independent, but all REALLY run by Bonne Chance, and Silverstone, apart from a VERY small number of independent ones like Sloto. This means that Bonne Chance are losing out because they are using deceptive marketing practices. They have a large number of "pretend independent" casinos in order to market to every possible niche, but the "talented" players do not belong to any particular niche, and will seek to play at EVERY casino with favourable terms and offers.

Rival could fix this by being HONEST about the fact that it is all one big group of sister casinos run by a single company, and limit each bonus to "one account across all our sister casinos", so if a player takes their $50 ND chip in one, it vanishes from all the others, but you do NOT get to the point where players get lavish offers one week, and are COMPLETELY banned the next.

Further, players should NOT be "bonus banned" simply because they have won on their last outing, which seems to be what is happening. Having a win on a session is pure LUCK, following sessions (and their offers) encourage winning players to come back for more, and they are more likely to lose some of the money back, rather than be spectacularly lucky again.

The safest bonuses of all to offer are SLOTS ONLY, as there is no way to play with "perfect strategy" as you might with the table games, you simply spin, and pray you get lucky. With their 5% house advantage, slots are the games that make money for the casinos.

Another thing to avoid are recurring bonuses, so that any offer is granted on ONE deposit only. This will prevent players using a bonus like 100% to $200 by making repeated $20 deposits, rather than a single $200 deposit. Depositing small & often IS a form of advantage strategy for high variance games, but only because it ensures that more of any rare big hit can be cashed out. In this respect, it could be sensible to TEMPORARILY suspend promotions for players who have just cashed out, but this seems to be happening PERMANENTLY to players who have cashed out.

Great points Vinylweatherman and great suggestions as to how bonuses should be issued. I can't help but be deplored at how some of these outfits treat winners. I have won the most from Jackpot Capital and I still get two deposit bonuses a month which are nice and better yet since their VIP level or Class Level is based on play I am now at VIP level Diamond. I have been a loyal Jackpot Capital customer since last year for that reason. They treat me right whether I win or don't win.

All these Rival companies are alienating customers. Its not about the bonus banning in the end its about how the casino's treats its customers. I am sure there are quite a lot of scammers who are out to bilk the casino although I have no idea how that could be achieved by playing slots however most customers are just ordinary players like myself who are looking for some entertainment and maybe a win. This whole situation took the fun out of Rival for me anyway. The only really good Rivals out there are the ones that are listed as accredited on this site in my opinion.

 

[tradition]

I do not have time for individual answers, so my answer will be for everybody. If you do not apreciate Tradition casino, and more, if you're banned from bonuses or if you have bad bonuses from Tradition, it's clearly better that you play at an other casino.

There is probably a difference between Tradition and the others, i do not practise the silent policy. You wanted to know, i explained to you. Not happy with my explanation? Sorry, but i do my best and if you do not like my explanation, my problem remain exactly the same with rival bonus banned players or bonus hunters.

I have regrets, by the way : players not happy make always more noise than happy players. I would have apreciated some more nice comments in this threads, not only comments from banned players or limited bonuses players...

Coxwel, sorry, but what's about your 150% match bonus, up to 250.00 deposit, 21 wagering? What's about free chips you played the 2th January? Fyi, your 150% bonus is in your accounts since one week and will expire tomorrow.

 

[Dinahnana]

I do not have time for individual answers, so my answer will be for everybody. If you do not apreciate Tradition casino, and more, if you're banned from bonuses or if you have bad bonuses from Tradition, it's clearly better that you play at an other casino.

There is probably a difference between Tradition and the others, i do not practise the silent policy. You wanted to know, i explained to you. Not happy with my explanation? Sorry, but i do my best and if you do not like my explanation, my problem remain exactly the same with rival bonus banned players or bonus hunters.

I have regrets, by the way : players not happy make always more noise than happy players. I would have apreciated some more nice comments in this threads, not only comments from banned players or limited bonuses players...

Coxwel, sorry, but what's about your 150% match bonus, up to 250.00 deposit, 21 wagering? What's about free chips you played the 2th January? Fyi, your 150% bonus is in your accounts since one week and will expire tomorrow.

Tradition got of to a fine start. Why can't you do what Slotocash does? As far as I can see the difference between Slotocash and the rest of the pack is great customer support. I find your responses a little bit insulting but that could be because I am a sensitive individual. Tradition was uninstalled on my computer right after I read your reply and will remain so regardless of what happens in the future. I can play at better casinos.