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Question Sugar Casino. Has anybody got any views on this site please???

Discussion in 'Online Casinos' started by missphantom, Jul 3, 2015.

    Jul 3, 2015
  1. missphantom

    missphantom Dormant account

    Occupation:
    As above but prior was in Business Admin and Direc
    Location:
    B.O.P. New Zealand
    Hi All :)

    Just became a member here today, some exceptional advice and tools where real money is concerned! Thank you, especially love the in browser casinomeister 2nd opinion tool. :)

    Came across Sugar casino yesturday via an email offer, but can't find anything anywhere really to advise me if they are ... yay great casino generally or great for donating in general, please advise me if any first hand pro or con experiences with them please?
     
  2. Jul 3, 2015
  3. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    I joined the other week, deposited €125 for the full 100% SUB, which was then eaten in record time. So not a particularly lucky casino for me. But everything else seemed ok, apart from this in the T&C

    Player inactivity

    If an account is left inactive for 30 days, a 5 €/$/£ per month inactivity fee will be charged to the account for administration purposes. If due to this fee the player’s real money balance is reduced to zero, the account will be closed, but the player can still claim back his or her balance for full 6 (six) months after the account closure. After 6 months the account is closed permanently.
     
  4. Jul 3, 2015
  5. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Be careful, On the same platform as vegasberry / fenix that have had some bad no pays to players, We have been told they they run separate but still use the same support ect,

    Hello casino is the only one I would play at & have done without trouble, & also I think hello is partnered up with next group aswell, They now have a U.K license but see nothing about the other sites,

    Jackpot Knights Casino
    VegasBerry
    Fenix Casino
    Casino Adrenaline
    Hello Casino
     
  6. Jul 4, 2015
  7. missphantom

    missphantom Dormant account

    Occupation:
    As above but prior was in Business Admin and Direc
    Location:
    B.O.P. New Zealand
    Thanks. I am a player at Hello casino also, yet to cash out though so not much to go on lol :)
     
  8. Jul 4, 2015
  9. missphantom

    missphantom Dormant account

    Occupation:
    As above but prior was in Business Admin and Direc
    Location:
    B.O.P. New Zealand
    Appreciate Thanks:)
     
  10. Jul 8, 2015
  11. Petrer10

    Petrer10 Experienced Member

    Occupation:
    nothing, nada, nix
    Location:
    zurich, chelyabinsk
    sugarcasino

    I got also a Email for this new Casino. But Attention. When you claimed a Bonus. Also the first Deposit Bonus. You can max Cashout 10 Times your Deposit. Sad.
     
  12. Oct 4, 2015
  13. Przecinek

    Przecinek Dormant account

    Occupation:
    CSA
    Location:
    Respect-land
    I registered and got SMS not from Suger but from Adrenalin Casino (which like Phoenix is considered a bad outfit).
     
  14. Oct 4, 2015
  15. hausse222

    hausse222 Experienced Member MM

    Location:
    Europe
    Daily spam from this casino, opted out 2 times, but they continue to send the spam mails. I would never register at this shady outfit.
     
    1 person likes this.
  16. Oct 15, 2015
  17. SugarCasino

    SugarCasino Dormant account

    Occupation:
    Casino Representative
    Location:
    London
    Sugar Casino Representative

    Hi All,

    My name is Andrea and I'm casino representative for Sugar Casino. If you need any help do not hesitate to contact me at any time!

    I would like to highlight the fact that Sugar Casino has its own management and policy even if we use the same provider of other casinos previously named on this thread.

    Have a great time everyone!
     
  18. Oct 15, 2015
  19. SugarCasino

    SugarCasino Dormant account

    Occupation:
    Casino Representative
    Location:
    London
    Hello hausse222,
    I really apologize for that, please provide me with your email by pm and i will make sure to opt you out.
    Thank you,
    Andrea
    Sugar Casino


     
  20. Oct 15, 2015
  21. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    1) Please contact one of the admins to flag your account as I-gaming rep
    2) How is SugarCasino connected to Fenix Casino, CasinoAdrenaline, etc. which are like you operated by Flavidus Ltd. and owned by MYEG BV? What can you say regarding non- and slow payments with these casinos, especially Fenix Casino?
     
    1 person likes this.
  22. Oct 16, 2015
  23. SugarCasino

    SugarCasino Dormant account

    Occupation:
    Casino Representative
    Location:
    London
    Hi Hedgehok,

    I will immediately contact one of the admin, thank you for the info.
    At SugarCasino we run our own independent operation, using Flavidus license and payment processing services.
    We have our own liquidity and speed of processing and daily, weekly, monthly withdrawal limits to our players are based on the amounts we placed as security deposit and float to manage our players under Flavidus security and processing policy.
    Our players have average withdrawal time of 12 hours and we have always paid all amount withdrawal in full according to our terms and conditions. We are not linked to other casino operations and therefore can only comment on our operation and procedures.
    Hope this can help!

    Thank you,

    Andrea
     
  24. Oct 16, 2015
  25. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    If you are on the level than surely you should no that Flavidus is as dodgy as they come, The only decent site that came out of this network was hellocasino and they soon jumped ship,

    Surley you have read this forum and the rubbish sites that they have under there belt, No one in there right mind would sign up to any site that belongs to MYEG B.V, I not even bothered to check your site and you site could be the best on the market but thats doubtful running under the same umbrella, They canot even get a U.K licence but is no surprise there, & yes I do know that the peoplke that own the fenix and the rest is the owner owner of MYEG B.V so again if you are a genuine site thats looking for players that get a way from them,
     
  26. Oct 19, 2015
  27. SugarCasino

    SugarCasino Dormant account

    Occupation:
    Casino Representative
    Location:
    London
    Dear Spintee,

    Thank you very much for the feedback and the suggestion. It is really appreciate.
    We are doing our best in order to satisfy all our clients paying withdrawals fast and on time and offering quality games.

    Regards,
    Andrea
     
  28. Oct 20, 2015
  29. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    Joined up last night, £125 deposited and now have a withdrawal in place for £250 which is still pending.

    All looks ok, but for some reason I couldn't play any Quickfire games due to my location? Never had this issue before and unfortunately ruled out some of my favourite games. Thankfully Twin Spin was kind to me last night!!

    Sugar Casino. Has anybody got any views on this site please???: error.jpg,Oct 20, 2015
     
    1 person likes this.
  30. Oct 20, 2015
  31. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    Quick update.

    Received a couple of e-mails earlier - one asking for routine ID which is fine as account only opened last night and secondly, they cannot refund back on to my Visa card due to location. Not a problem, I supplied them my bank details and have now had confirmation that the withdrawal is approved and funds are on their way.

    All in all, looks promising. Ok, bummer with the Quickfire games, but they still have a huge selection to choose from and withdrawal method looks like it has to be bank transfer or Skrill if playing from the UK.

    Quick turnaround on e-mails so thumbs up for customer services at present and withdrawal process actioned within 12 hours of account being set up, played, ID verified, request submitted, etc.

    Would I play there again? Well, looks like it!
     
    3 people like this.
  32. Oct 20, 2015
  33. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Sounds promising, They cannot send back to card due to NO U.K licence, I will guarantee it will not have sugar casino on the transfer, it will be some sort of credit, You have been fair warned about this group, Again I repeat the casino it self may have good intentions but who sets up a casino without research ? Any research would come up about flavidus MYEG are not good, I wonder how long helo casino is going to feel the strain for the short time they was with them?
     
    2 people like this.
  34. Oct 20, 2015
  35. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom

    True, research does help and should be relied upon if parting with cash, but call me naive, I also try and give benefit of the doubt and to check things for myself. And correct, just noticed for myself that there is no UKGC licence on this site. Perhaps Andrea can confirm if this has been or will be applied for?
     
    1 person likes this.
  36. Oct 20, 2015
  37. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I did not mean you not doing research I ment a business, & casino business is not small. If the operator of sugar casino typed in myeg or flavidus (knackerus) they would of seen its a bad operator so it just makes me think why choose that group? Why not the white hat gaming for instance where helocasino jumped to? It boggles my mind why.

    If there was an estate agent that had a franchise but all the franchise was ripping people of by chucking them out of a house after a month but paying for 6 months or taking a deposit for a house and saying sorry we sold house to somebody else but not getting money back, Why on earth would any body want to buy into that franchise? Knowing that all the other estate agents have ripped people off?

    All the are is cloned sites pointing to different domains,
     
  38. Oct 20, 2015
  39. Przecinek

    Przecinek Dormant account

    Occupation:
    CSA
    Location:
    Respect-land
    I also managed to win something -> payment was very fast indeed (same day payment to be exact).
     
    1 person likes this.

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