Question Sugar Casino. Has anybody got any views on this site please???

missphantom

Dormant account
Hi All :)

Just became a member here today, some exceptional advice and tools where real money is concerned! Thank you, especially love the in browser casinomeister 2nd opinion tool. :)

Came across Sugar casino yesturday via an email offer, but can't find anything anywhere really to advise me if they are ... yay great casino generally or great for donating in general, please advise me if any first hand pro or con experiences with them please?
 

brianmon

Meister Member
webby
mm4
Hi All :)

Just became a member here today, some exceptional advice and tools where real money is concerned! Thank you, especially love the in browser casinomeister 2nd opinion tool. :)

Came across Sugar casino yesturday via an email offer, but can't find anything anywhere really to advise me if they are ... yay great casino generally or great for donating in general, please advise me if any first hand pro or con experiences with them please?
I joined the other week, deposited €125 for the full 100% SUB, which was then eaten in record time. So not a particularly lucky casino for me. But everything else seemed ok, apart from this in the T&C

Player inactivity

If an account is left inactive for 30 days, a 5 €/$/£ per month inactivity fee will be charged to the account for administration purposes. If due to this fee the player’s real money balance is reduced to zero, the account will be closed, but the player can still claim back his or her balance for full 6 (six) months after the account closure. After 6 months the account is closed permanently.
 

spintee

Ueber Meister
webby
mm2
Be careful, On the same platform as vegasberry / fenix that have had some bad no pays to players, We have been told they they run separate but still use the same support ect,

Hello casino is the only one I would play at & have done without trouble, & also I think hello is partnered up with next group aswell, They now have a U.K license but see nothing about the other sites,

Jackpot Knights Casino
VegasBerry
Fenix Casino
Casino Adrenaline
Hello Casino
 

missphantom

Dormant account
I joined the other week, deposited €125 for the full 100% SUB, which was then eaten in record time. So not a particularly lucky casino for me. But everything else seemed ok, apart from this in the T&C

Player inactivity

If an account is left inactive for 30 days, a 5 €/$/£ per month inactivity fee will be charged to the account for administration purposes. If due to this fee the player’s real money balance is reduced to zero, the account will be closed, but the player can still claim back his or her balance for full 6 (six) months after the account closure. After 6 months the account is closed permanently.
Appreciate Thanks:)
 

Petrer10

Experienced Member
sugarcasino

I got also a Email for this new Casino. But Attention. When you claimed a Bonus. Also the first Deposit Bonus. You can max Cashout 10 Times your Deposit. Sad.
 

Przecinek

Dormant account
I registered and got SMS not from Suger but from Adrenalin Casino (which like Phoenix is considered a bad outfit).
 

hausse222

Meister Minion
MM
Daily spam from this casino, opted out 2 times, but they continue to send the spam mails. I would never register at this shady outfit.
 

SugarCasino

Dormant account
Sugar Casino Representative

Hi All,

My name is Andrea and I'm casino representative for Sugar Casino. If you need any help do not hesitate to contact me at any time!

I would like to highlight the fact that Sugar Casino has its own management and policy even if we use the same provider of other casinos previously named on this thread.

Have a great time everyone!
 

SugarCasino

Dormant account
Hello hausse222,
I really apologize for that, please provide me with your email by pm and i will make sure to opt you out.
Thank you,
Andrea
Sugar Casino


Daily spam from this casino, opted out 2 times, but they continue to send the spam mails. I would never register at this shady outfit.
 

hedgehok

Meister Member
mm3
Hello hausse222,
I really apologize for that, please provide me with your email by pm and i will make sure to opt you out.
Thank you,
Andrea
Sugar Casino
1) Please contact one of the admins to flag your account as I-gaming rep
2) How is SugarCasino connected to Fenix Casino, CasinoAdrenaline, etc. which are like you operated by Flavidus Ltd. and owned by MYEG BV? What can you say regarding non- and slow payments with these casinos, especially Fenix Casino?
 

SugarCasino

Dormant account
1) Please contact one of the admins to flag your account as I-gaming rep
2) How is SugarCasino connected to Fenix Casino, CasinoAdrenaline, etc. which are like you operated by Flavidus Ltd. and owned by MYEG BV? What can you say regarding non- and slow payments with these casinos, especially Fenix Casino?
Hi Hedgehok,

I will immediately contact one of the admin, thank you for the info.
At SugarCasino we run our own independent operation, using Flavidus license and payment processing services.
We have our own liquidity and speed of processing and daily, weekly, monthly withdrawal limits to our players are based on the amounts we placed as security deposit and float to manage our players under Flavidus security and processing policy.
Our players have average withdrawal time of 12 hours and we have always paid all amount withdrawal in full according to our terms and conditions. We are not linked to other casino operations and therefore can only comment on our operation and procedures.
Hope this can help!

Thank you,

Andrea
 

spintee

Ueber Meister
webby
mm2
Hi Hedgehok,

I will immediately contact one of the admin, thank you for the info.
At SugarCasino we run our own independent operation, using Flavidus license and payment processing services.
We have our own liquidity and speed of processing and daily, weekly, monthly withdrawal limits to our players are based on the amounts we placed as security deposit and float to manage our players under Flavidus security and processing policy.
Our players have average withdrawal time of 12 hours and we have always paid all amount withdrawal in full according to our terms and conditions. We are not linked to other casino operations and therefore can only comment on our operation and procedures.
Hope this can help!

Thank you,

Andrea
If you are on the level than surely you should no that Flavidus is as dodgy as they come, The only decent site that came out of this network was hellocasino and they soon jumped ship,

Surley you have read this forum and the rubbish sites that they have under there belt, No one in there right mind would sign up to any site that belongs to MYEG B.V, I not even bothered to check your site and you site could be the best on the market but thats doubtful running under the same umbrella, They canot even get a U.K licence but is no surprise there, & yes I do know that the peoplke that own the fenix and the rest is the owner owner of MYEG B.V so again if you are a genuine site thats looking for players that get a way from them,
 

SugarCasino

Dormant account
If you are on the level than surely you should no that Flavidus is as dodgy as they come, The only decent site that came out of this network was hellocasino and they soon jumped ship,

Surley you have read this forum and the rubbish sites that they have under there belt, No one in there right mind would sign up to any site that belongs to MYEG B.V, I not even bothered to check your site and you site could be the best on the market but thats doubtful running under the same umbrella, They canot even get a U.K licence but is no surprise there, & yes I do know that the peoplke that own the fenix and the rest is the owner owner of MYEG B.V so again if you are a genuine site thats looking for players that get a way from them,
Dear Spintee,

Thank you very much for the feedback and the suggestion. It is really appreciate.
We are doing our best in order to satisfy all our clients paying withdrawals fast and on time and offering quality games.

Regards,
Andrea
 

RichyJ75

Silly Member
PABnonaccred
Joined up last night, £125 deposited and now have a withdrawal in place for £250 which is still pending.

All looks ok, but for some reason I couldn't play any Quickfire games due to my location? Never had this issue before and unfortunately ruled out some of my favourite games. Thankfully Twin Spin was kind to me last night!!

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RichyJ75

Silly Member
PABnonaccred
Quick update.

Received a couple of e-mails earlier - one asking for routine ID which is fine as account only opened last night and secondly, they cannot refund back on to my Visa card due to location. Not a problem, I supplied them my bank details and have now had confirmation that the withdrawal is approved and funds are on their way.

All in all, looks promising. Ok, bummer with the Quickfire games, but they still have a huge selection to choose from and withdrawal method looks like it has to be bank transfer or Skrill if playing from the UK.

Quick turnaround on e-mails so thumbs up for customer services at present and withdrawal process actioned within 12 hours of account being set up, played, ID verified, request submitted, etc.

Would I play there again? Well, looks like it!
 

spintee

Ueber Meister
webby
mm2
Quick update.

Received a couple of e-mails earlier - one asking for routine ID which is fine as account only opened last night and secondly, they cannot refund back on to my Visa card due to location. Not a problem, I supplied them my bank details and have now had confirmation that the withdrawal is approved and funds are on their way.

All in all, looks promising. Ok, bummer with the Quickfire games, but they still have a huge selection to choose from and withdrawal method looks like it has to be bank transfer or Skrill if playing from the UK.

Quick turnaround on e-mails so thumbs up for customer services at present and withdrawal process actioned within 12 hours of account being set up, played, ID verified, request submitted, etc.

Would I play there again? Well, looks like it!
Sounds promising, They cannot send back to card due to NO U.K licence, I will guarantee it will not have sugar casino on the transfer, it will be some sort of credit, You have been fair warned about this group, Again I repeat the casino it self may have good intentions but who sets up a casino without research ? Any research would come up about flavidus MYEG are not good, I wonder how long helo casino is going to feel the strain for the short time they was with them?
 

RichyJ75

Silly Member
PABnonaccred
Sounds promising, They cannot send back to card due to NO U.K licence, I will guarantee it will not have sugar casino on the transfer, it will be some sort of credit, You have been fair warned about this group, Again I repeat the casino it self may have good intentions but who sets up a casino without research ? Any research would come up about flavidus MYEG are not good, I wonder how long helo casino is going to feel the strain for the short time they was with them?

True, research does help and should be relied upon if parting with cash, but call me naive, I also try and give benefit of the doubt and to check things for myself. And correct, just noticed for myself that there is no UKGC licence on this site. Perhaps Andrea can confirm if this has been or will be applied for?
 

spintee

Ueber Meister
webby
mm2
True, research does help and should be relied upon if parting with cash, but call me naive, I also try and give benefit of the doubt and to check things for myself. And correct, just noticed for myself that there is no UKGC licence on this site. Perhaps Andrea can confirm if this has been or will be applied for?
I did not mean you not doing research I ment a business, & casino business is not small. If the operator of sugar casino typed in myeg or flavidus (knackerus) they would of seen its a bad operator so it just makes me think why choose that group? Why not the white hat gaming for instance where helocasino jumped to? It boggles my mind why.

If there was an estate agent that had a franchise but all the franchise was ripping people of by chucking them out of a house after a month but paying for 6 months or taking a deposit for a house and saying sorry we sold house to somebody else but not getting money back, Why on earth would any body want to buy into that franchise? Knowing that all the other estate agents have ripped people off?

All the are is cloned sites pointing to different domains,
 
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