Slots Capital Approved withdrawal 16th May and still waiting! help please!

labeled

The eagle got Kevin!
Joined
Mar 22, 2011
Location
Land of the "free"
I have recieved an email from the Finance manager informing me they will be sending my winnings via Western Union, seeing that this is not a normal withdrawal option I want to thank them for making an exception. Sometimes when it rains it pours and if it could go wrong it definitely went wrong on this withdrawal, but like another member said earlier at least they seem very responsive. I especially want to thank Louise the Finance Manager for bearing with me and my ton of emails. Being my first withdrawal I might have been a little more on edge than I should have been but thats human nature. At the end a solution was found that would rectify the problem. I said before and I will say it again I like playing at Slots Capital I know this does not happen to everyone and yes will play here again seeing that no matter what it can only get better (I mean even if it takes 10 days next time it still will be better than this disaster withdrawal) Its tiring to argue and go around and around pointing fingers but sometimes its necessary to find a solution. I will update you guys as soon as I have my funds in my possession:thumbsup:.

VERY good news! From experience, when they send you a tracking number (whatever they call that MTnumber with WU) don't be worried if you go to track it on the WU website and it says it doesn't exist - check to see if maybe it was sent as a bill payment instead of a personal payment.
 

zingela1

Dormant account
Joined
Apr 17, 2013
Location
Dallas TX
One should never ever gamble more than what you afford to lose, this really upset me to read it...

Like I said before I did not gamble what I couldn't afford to loose, I added it to my expected income on my personal budget, had I known it would not be in my account as assured it would not have been on my budget, I would not have scheduled payments but waited till friday when I get paid. I paid some bills early so please read my post all the way through to have an understanding of the situation. I respect everybody's opinion you are free to say what you want but know that I would not ever rely on winning in a casino to pay bills, my family is my life and I budget everything out this was a small bonus that helped me make bigger payments on some bills and paying bills ahead so I could get a little ahead of things. I don't use credit cards at all in my finances I cut them up and cancelled them because I believe I only spend what I have otherwise it can wait. Now I know you probably say well you didn't have it so why spend it? Yes that is my fault for assuming that an assurance that it will definitely be in on a specific day would happen. Lesson learned I admit that I was at fault with that, but if I never expected it to come in or never got paid my winnings, every dime i ever put into the casino has already been paid for and wrote off as an expense and I would have scheduled my payments on my normal day when I get paid. Please think before assuming I'm irresponsible when it comes to my child, she is the reason I dont have credit cards and why I work on a budget that accounts for every cent coming in and every cent going out, then if I have some me money left in the budget I play online because I have fun and when I win great! When I loose oh well at least I had fun.
 

zingela1

Dormant account
Joined
Apr 17, 2013
Location
Dallas TX
VERY good news! From experience, when they send you a tracking number (whatever they call that MTnumber with WU) don't be worried if you go to track it on the WU website and it says it doesn't exist - check to see if maybe it was sent as a bill payment instead of a personal payment.

Thank you I will keep that in mind, and know where to go look if it does not show up:)
 

Najasaki

Keep It Simple, Stupid.
PABaccred
Joined
Aug 24, 2010
Location
Your Happy Place
Glad everything worked out for the the OP. :thumbsup:

On a side note, Slots Capital really needs to start stepping up their game
and introducing more withdraw methods for U.S. players other than JUST
bank wires.

Even the shittiest, scummiest rogue casinos taking U.S. players offer 3 or 4
different withdraw methods other than bank wires.
 

Osloking

Non-Gambler
Joined
Dec 31, 2010
Location
Norge or NO-WAY!
Like I said before I did not gamble what I couldn't afford to loose, I added it to my expected income on my personal budget, had I known it would not be in my account as assured it would not have been on my budget, I would not have scheduled payments but waited till friday when I get paid. I paid some bills early so please read my post all the way through to have an understanding of the situation. I respect everybody's opinion you are free to say what you want but know that I would not ever rely on winning in a casino to pay bills, my family is my life and I budget everything out this was a small bonus that helped me make bigger payments on some bills and paying bills ahead so I could get a little ahead of things. I don't use credit cards at all in my finances I cut them up and cancelled them because I believe I only spend what I have otherwise it can wait. Now I know you probably say well you didn't have it so why spend it? Yes that is my fault for assuming that an assurance that it will definitely be in on a specific day would happen. Lesson learned I admit that I was at fault with that, but if I never expected it to come in or never got paid my winnings, every dime i ever put into the casino has already been paid for and wrote off as an expense and I would have scheduled my payments on my normal day when I get paid. Please think before assuming I'm irresponsible when it comes to my child, she is the reason I dont have credit cards and why I work on a budget that accounts for every cent coming in and every cent going out, then if I have some me money left in the budget I play online because I have fun and when I win great! When I loose oh well at least I had fun.

Im sorry, i admit i did not read all the story you wrote, im glad it sorted out to the end. Nice time of the year to have some extra buck. Enjoy your winnings and dont put it back! ;)
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
If you read my whole post in the beginning you would know that I did not gamble my kids food money away, thank you for jumping to conclusions, I merely trusted that my money would be in my account as I was assured it would. I knew I was receiving $2000 scheduled payments based on this for bills that probably could have waited another week and did not receive my money. So the funds in my account that would have been left in my account got drained out with these payments. Please don't comment on merely a sentence when you have not read the whole post. You take it out of context and distort the reality.

I understand the sequence of your finances but you have counted the chickens before they hatched so to speak. Regardless of the integrity of your finances, you have clearly stated you need the payout to feed kids. This is a mistake of two counts. Firstly, you ASSUMED a payment from a casino with shall we say a 'less than accredited status' would reach you with no problems on a certain date despite you being in the USA where online gaming is mostly a no-no. Secondly, you mention children and desperation to be paid in the same sentence. Sorry, I have to agree with Nifty who has (admittedly rather bluntly) only stated what has no doubt crossed a few minds on here.

Anyway, I hope you do get paid OK, and learn from this a valuable lesson - as a USA player, tell yourself you have won nothing and forget the 'nothing' you have won until if and when it actually turns up. Then treat it as an unexpected windfall and THEN plan to how to spend it.
Please let us know the outcome.:)
 

Andy Walker

Full Member
Joined
Jun 5, 2013
Location
UK
I just picked up my first $1000 the team at Slots Capital really made good on their promise!

I think as a newbie member who has signed up to this site and for good reason now after reading some of the posts that sometimes a gamble in a casino is a gamble on a gamble and I realise that the depositing of funds part will never be as easy as the withdrawing part of funds.

I see that legislation and backdoor ways of obtaining fun and sometimes funds can mean heartache for those on the borderline of their countries rules. With hindsight I would imagine the Original Poster now sees how a situation could have elevated to the situation that it did, but hindsight is just that and part of the learning process we all go through.

I think there was a gentler way of saying I told you so.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
I just picked up my first $1000 the team at Slots Capital really made good on their promise!

Congrats on the win, glad you were paid.

Now use it to ensure you don't face a similar situation in future. Stock the cupboards and pay the bills BEFORE you play again....:oops:
 

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
I have recieved an email from the Finance manager informing me they will be sending my winnings via Western Union, seeing that this is not a normal withdrawal option I want to thank them for making an exception. Sometimes when it rains it pours and if it could go wrong it definitely went wrong on this withdrawal, but like another member said earlier at least they seem very responsive. I especially want to thank Louise the Finance Manager for bearing with me and my ton of emails. Being my first withdrawal I might have been a little more on edge than I should have been but thats human nature. At the end a solution was found that would rectify the problem. I said before and I will say it again I like playing at Slots Capital I know this does not happen to everyone and yes will play here again seeing that no matter what it can only get better (I mean even if it takes 10 days next time it still will be better than this disaster withdrawal) Its tiring to argue and go around and around pointing fingers but sometimes its necessary to find a solution. I will update you guys as soon as I have my funds in my possession:thumbsup:.

Glad it worked out for you. However, Slots Capital did poorly at the beginning and should actually have tried to find an alternate means to pay you when it became apparent that something was wrong. I believe this issue might have alienated some USA players who do not wish to go through the hassle.

Meanwhile, though as usual, Nifty is his usual self in churning out insults there is a grain of truth in his words. Only use spare money for entertainment and even when you have already stashed away enough money it is not a good idea to state publicly that the money owed to you will be used on your children's necessities. You wont win any sympathy from many.

So enjoy your winnings and continue to grace this forum.
 

jamie

Dormant account
Joined
Dec 26, 2009
Location
Mineral Wells , Texas
Zingela1 ,

Incidents like this make me wonder if online Casinos will ever really have the support of the gambling public . I had previously asked numerous questions regarding " randomness " and " fairness " and had honestly planned to re-join the onlne Casino gambling scene after being away for several years and my first choice at the time was Slotocash . I am glad I simply sat back and followed posts on this forum . Seems that the majority of the comments are now so negative that I have backed off completely . I do wonder why some of these opeators are listed as
" accredited " and really don't see how this industry can survive as it is currently managed .

Some of us are getting older and had hoped to find a nice honest
" Casino Home " online , but unfortunately that hope is fading .
Thanks for your post and I regret that you have been through so much and needlessly it would appear .

Jamie
 

zingela1

Dormant account
Joined
Apr 17, 2013
Location
Dallas TX
Zingela1 ,

Incidents like this make me wonder if online Casinos will ever really have the support of the gambling public . I had previously asked numerous questions regarding " randomness " and " fairness " and had honestly planned to re-join the onlne Casino gambling scene after being away for several years and my first choice at the time was Slotocash . I am glad I simply sat back and followed posts on this forum . Seems that the majority of the comments are now so negative that I have backed off completely . I do wonder why some of these opeators are listed as
" accredited " and really don't see how this industry can survive as it is currently managed .

Some of us are getting older and had hoped to find a nice honest
" Casino Home " online , but unfortunately that hope is fading .
Thanks for your post and I regret that you have been through so much and needlessly it would appear .

Jamie

Jamie
This was my first win at an online casino, and I definitely learned a valuable lesson, yes I admit I made some mistakes and didn't think all my actions through as this all played out hence the bind I put myself in financially, not because I spend money in a casino that I didn't have but spent money I thought I would receive. Where I come from if you say you are going to do something in a set time you do it. Allowing players to deposit money you have a contract with them you commit to providing an opportunity for them to have fun and if luck is on their side they see a return on their investment, almost like a high risk stock:) the casino always states to read the rules and regulations which state what you have to do to win and if you win they agree to pay you in a given maximum time frame which in this case with this casino group is 10 days. That's their rules and they should have to be held accountable for these rules they make. They know they have US players, if they can't deliver then they should be accountable to compensate the player for every day over their max time frame ( if you pay a loan late you have to pay penalties and late charges) and a casino owing you money is kind of the same thing. The excuse that it is difficult to get funds to US players should have no merit as they set the time frame and should have thought about it before deciding to state it's 10 business days, they should rather say US players it takes longer and your max time frame is 15 business days or what ever. That way as a player you know before depositing in their casino if you are willing to wait that long and if not, go to a different casino. They should also give a player the option to wait the standard pay out period and pay no fees (your time waiting being the fee) or give options for faster payouts with a sliding scale of fees (kind of like FedEx) I am more than willing to pay a fee for faster payouts, but at the end of the day they need to be accountable to meet set deadlines.

Slots Capital is a fun casino and seems like they are at least trying, I understand sometimes things happen at least I have received some of my funds already and will give them a second chance. It can only get better:) that's my two cents and if a casino becomes available to US players with guaranteed payouts of 72 hours in your account, they will grow overnight into one of the most popular casinos online.
 

jamie

Dormant account
Joined
Dec 26, 2009
Location
Mineral Wells , Texas
Zingela1 ,

You are so right about a good casino that will guarantee payment of wins in 72 hrs. Everybody would probably flock to that one . There apparently are some that attempt to run their Casinos as one should , but to say that we must keep in mind that it is simply " entertainment " is not enough . I have a CD with slots that I can play if entertainment is all that I am looking for . Each person should always have some hope of actually winning and it should not be an extremely rare occurrence as it seems to be with online casinos thus far ! A fair and properly run casino that places greed aside and which genuinely places the patron first will thrive . Perhaps there are just too many !!!!
One should never have to play online with the thought that the money spent may never be recovered in the event of a win . That is ridiculous and is good reason to forget playing online completely if we are "supposed " to think that way . In my opinion you did nothing wrong in your " planning " as you felt for certain the casino would pay as per their " contract " . I have gone to land based casinos for years and many times get markers ( money loaned for 14 days without any interest ) and I count on my Social Security being here on time so I do much as you did .
My first online experience was with Captain Cook and was fantastic . One night we won $4,000.00 twice and were paid by cashier's check in 8 days each time . The people who had Captain cook were wonderful and tech support was super responsive . They accepted Western Union and paid for the sending fee . That online casino was the best I have ever seen and was great until they sold out and Casino Rewards took over which trashed it completely .
I honestly wanted to play Slotocash because they are US facing and accept Moneygram or Western Union and are accredited by Casinomeister . I refuse to get involved in a bank transfer of any kind . I'll follow your posts Zingela and hope you can someday enjoy playing with confidence that you will be paid in a timely manner when you have wins . I may then give it a try once again .

I am sending you a personal message .

Jamie
 

zingela1

Dormant account
Joined
Apr 17, 2013
Location
Dallas TX
Got my second $1000!!!!

I just received my second $1000 Slots Capital came through and I thank them so much for making it happen.
 

everyday

Full Member
Joined
Jan 23, 2006
Location
British Columbia, Canada
I just received my second $1000 Slots Capital came through and I thank them so much for making it happen.

So glad to see that it all worked out for you! Please know that you are not alone in "counting the chickens before they hatched" as I fell into the same trap once and I'm sure that we're not the only ones. We learn by experience and when it comes to online gaming it's sometimes like walking through a mine field. Your deposits will always be accepted but put withdrawals on ignore until they're in your bank account and then do the happy dance. :)
 

labeled

The eagle got Kevin!
Joined
Mar 22, 2011
Location
Land of the "free"
My wd was approved today. (After splitting it into two wd's so I could play out one and meet the weekly maximum wd on the larger one.) Here's hoping it goes smoothly and I receive the wire without any of those pesky "caught in a batch that was returned..." issues (especially since Ms Sloto seems utterly out of pocket and I've had no reply from the vip host when I let them know there were issues showing on the board).

I've really started to wonder what constitutes an "active rep" on the board. I understand that everyone gets vacation time - but every time I've taken vacation it's not a secret. I let everyone know I'll be out of pocket, then set an email autoresponder with a forward to my personal email and to whoever is handling any issues while I'm gone. As good as Ms Sloto has always been, you just can't help but wonder what's gone wrong.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
My wd was approved today. (After splitting it into two wd's so I could play out one and meet the weekly maximum wd on the larger one.) Here's hoping it goes smoothly and I receive the wire without any of those pesky "caught in a batch that was returned..." issues (especially since Ms Sloto seems utterly out of pocket and I've had no reply from the vip host when I let them know there were issues showing on the board).

I've really started to wonder what constitutes an "active rep" on the board. I understand that everyone gets vacation time - but every time I've taken vacation it's not a secret. I let everyone know I'll be out of pocket, then set an email autoresponder with a forward to my personal email and to whoever is handling any issues while I'm gone. As good as Ms Sloto has always been, you just can't help but wonder what's gone wrong.

You need to inform Bryan if reps are AWOL.
 
Top