I was on chat with a different operator "Daniela" and she said she could not provide that info....I was disconnected when I was already heating ... and than Emmma came in the picture.....and Emma said she could....where is the thruth?
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ReplyReply AllMove... Flag this messageTranscript of your chatSunday, June 6, 2010 6:10 PMFrom: "player" <support@rushmorecasino.com>Add sender to ContactsTo:
xxxxxx@yahoo.com
General Info
Chat start time Jun 6, 2010 5:52:34 PM EST
Chat end time Jun 6, 2010 6:10:43 PM EST
Duration (actual chatting time) 00:18:08
Operator Emma
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Emma'
Emma: Hi and welcome. How can I help you?
you: daniela....I just want my deposiur history
you: soorry Emma
Emma: You can access this under account summary
you: I was on a chat with daniela
you: I knowethat
Emma: I can assist you : )
Emma: if you'll allow mw
Emma: *me
you: it does not come outr
Emma: what do you mean by it does not come out?
you: as simply as that
you: it does not
Emma: You cannot view your account history at all?
you: I want to know how many deposit Ive made at your casino
you: how much is the ttal
you: ive deposited
Emma: I can provide you with this information, but just to be clear- you are saying you cannot view your account summary section in the cashier?
you: and how much I ve deposited to your grouo of sister casinos
you: emma i can not
you: is it so difficult to undearsteand?
Emma: Yes, I would like to be clear as to what the issue is- if you can see the other tabs, are you stating that the option is not available to see at all, because this would be a technical issue that we would like to recolve for you
you: forget about it.
you: I just want to know
you: how much I have in deposits
Emma: and as I explained, this information is available for you to see yourself
you: thats a simple question isnt it?
Emma: as was mine
you: no
you: u trying to be smart
Emma: I am simply trying to assist you
you: I just want to know how much I have in deposits?
you: thats all
Emma: as I have directed you, you can view this online
you: I cant
you: so please help
Emma: Ok, so first I would like to establish why you cannot, please answer my basic question so that I may assit you
you: casinomeister friend will read this
Emma: ok
you: ok
you: so what is your basic question?
Emma: If you are able to see the tab in the cashier where it says account history
info: Your chat transcript will be sent to
gxxxxxx@yahoo.com at the end of your chat.
you: I can...still it doesnt work
Emma: can you be more specific about this
you: beside that..I might be an idiot
you: so Im askin u
you: please
you: give me my deposit history
Emma:
Giovanni, I am aware, as I am sure you are, that you are no longer welcome with Casino Meister. Besides this, if you continue to refuse to explain to me the exact nature of your issue, we will not be able to assist you
you: emma u are full of **** Im amongst the older member at casinomeister
Emma:
We have documentation from them to the contraryyou: ok
you: l we will see....so thats for you an excuse to cheat?
info: Your chat transcript will be sent to
xxxxxxxx@yahoo.com at the end of your chat.
Emma: Why do you believe we have cheated you