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Rizk - 24hr pending guideline - The New Norm

hi Brian ristzcasino for canadians takes 3days max for withdraw, as only withdraw method is bankwire, not banktransfer as it says in there withdraw options page big differences between banktransfer and bankwire, no fees in banktransfer, but big fees for bank wire 17.50$ my bank, and ristzcasino provider INPAY, 22$ .so 40$ on fees crazy. but I have to say sebastian refund the 22$ from INPAY to me. ty sebastian. he told me they will have a solution to this soon. I hope so, because I won't withdraw unless at least 300$. ty and I would be happy to be a minion if I ever get to full member, ty samdog21.
 
samdog21 said:
hi Brian ristzcasino for canadians takes 3days max for withdraw, as only withdraw method is bankwire, not banktransfer as it says in there withdraw options page big differences between banktransfer and bankwire, no fees in banktransfer, but big fees for bank wire 17.50$ my bank, and ristzcasino provider INPAY, 22$ .so 40$ on fees crazy. but I have to say sebastian refund the 22$ from INPAY to me. ty sebastian. he told me they will have a solution to this soon. I hope so, because I won't withdraw unless at least 300$. ty and I would be happy to be a minion if I ever get to full member, ty samdog21.
Click to expand...
A couple sentence breaks can go a long way. :)

If you mean Bryan, not Brian, the best way is to say @Casinomeister as he'd unlikely know you referenced him above

Also its Rizk Casino, it'll help in finding relevant info during searches :thumbsup:
 
goatwack said:
I've had worse job-rejection letters I suppose
Click to expand...
lol, none of the above were digs in any way. I'm sure everyone appreciated new and pertinent information regarding the casino, especially Canadian members, and Bryan who's trying to overhaul the accred section.

The point is, it's a shame if samdog's contributions fall to the wayside because
A - Bryan may not see them. (that's why we flag reps and staff) and
B - members searching Rizk probably won't see it because it wouldn't pull up in the search. :)
 
dionysus said:
lol, none of the above were digs in any way. I'm sure everyone appreciated new and pertinent information regarding the casino, especially Canadian members, and Bryan who's trying to overhaul the accred section.

The point is, it's a shame if samdog's contributions fall to the wayside because
A - Bryan may not see them. (that's why we flag reps and staff) and
B - members searching Rizk probably won't see it because it wouldn't pull up in the search. :)
Click to expand...
I admire your backtracking skills
 
@Casinomeister. you want the facts on deposits and withdrawals. here they are risk casino say banktranfer when in fact it is a wireransfer. big difference in banktransfer. as in fees no fee for banktransfer. bank wire 17.50$ my bank. 22$ there provider INPAY. when I see withdraw times 99% UK you have skrill ,neteller, instant, iam Canadian and this etransfer bullshit by gigadat solutions. by the way is in manatoba Canada, no process withdrawals on weekends wtf, in Canada I can etransfer 25cents for free to who I want 24hrs a day. bank transfer faster, point is no casino here on accredited list is updated. lvbet just signed up only option etransfer, wont let me even do paysafe. video slots. skrill and neteller have long been not allowed in Canada deposit or withdraw, I have told support a million times, but still on deposit and withdraw page. I could go on and on. ps hope this is better for the constructive team that gave advice. and fired me when I said I would love the chance to be a minion. if I ever become a full member. ty samdog21.
 
Muchbetter takes 15 minutes. 4 usd fee to etransfer back to your email. Work perfectly,. Its pretty sad that rizk cant even nother offering etransfer cashouts..: you know... instead of telling your lovely canadian customers to withdraw via wiretransfer after a etransfer deposit. 50$ fee for a withdrawal under 2000$ is a little expensive ;) how easier to play instead lol
 
samdog21 said:
@Casinomeister. you want the facts on deposits and withdrawals. here they are risk casino say banktranfer when in fact it is a wireransfer. big difference in banktransfer. as in fees no fee for banktransfer. bank wire 17.50$ my bank. 22$ there provider INPAY. when I see withdraw times 99% UK you have skrill ,neteller, instant, iam Canadian and this etransfer bullshit by gigadat solutions. by the way is in manatoba Canada, no process withdrawals on weekends wtf, in Canada I can etransfer 25cents for free to who I want 24hrs a day. bank transfer faster, point is no casino here on accredited list is updated. lvbet just signed up only option etransfer, wont let me even do paysafe. video slots. skrill and neteller have long been not allowed in Canada deposit or withdraw, I have told support a million times, but still on deposit and withdraw page. I could go on and on. ps hope this is better for the constructive team that gave advice. and fired me when I said I would love the chance to be a minion. if I ever become a full member. ty samdog21.
Click to expand...
So by the looks of it, payout for Canucks may take a bit longer, right?
 
Casinomeister said:
So by the looks of it, payout for Canucks may take a bit longer, right?
Click to expand...
generally, to banks take 3-5 days; no biggie, we know this going in.
International wire transfers can add a fairly large ding to the WD, sometimes up to and around 65 bucks - it's all rather hit and miss...it could be add-ons (fees) deopending on the banks and processors.
 
It is a shame that the withdraw speeds are crap. Many, many months ago, one of my normal withdraws ended up coming back to my account. I thought maybe I didn't play enough and played a bit more and then tried it again. It took a long time before it got to my Ecopayz. That was the last straw for me playing at Rizk which is a shame since they have a good selection of slot providers.
 
I always found rizk
Fast however I don’t play on there anymore play on sister site calzone and withdrawls are never pending no longer than 1 hour and in bank within minutes with visa direct
 
I had problems with risk at the beginning. but now that I am fully verified witch took forever. I know when I withdraw it 3days. so since they charge crazy bank wire fees. I usually have to have 500$ to withdraw. but must say sebastian refunded the last one from there end INPAY 22$ ty sebastian. but my bank 17.50$ can't beat the Canadian bank fees that's why they rich.lol. sebastian told me they are trying to get a solution to this. because I don't get you deposit with etransfer but can't withdraw. not to many casinos do both. ojo,lvbet, and twin do it.
 
Made a modest withdrawal of £218 a couple of days ago.

36 hours later, still pending and reversible, and it was sat there for an entire business day, as you can see the withdrawal was made on the evening of the 12th.

1584178136930.webp
 
ChopleyIOM said:
Made a modest withdrawal of £218 a couple of days ago.

36 hours later, still pending and reversible, and it was sat there for an entire business day, as you can see the withdrawal was made on the evening of the 12th.

View attachment 125125
Click to expand...

No GBP funds in their Ecopayz account maybe because it is not often used by UK players? And their financial team works Mo-Fr, so nobody to top it up.

Happened at Trada with CAD withdrawals to Ecopayz.
 
Harry_BKK said:
No GBP funds in their Ecopayz account maybe because it is not often used by UK players? And their financial team works Mo-Fr, so nobody to top it up.

Happened at Trada with CAD withdrawals to Ecopayz.
Click to expand...

Always raised an eyebrow with me when Trada gave that reason (or excuse); I mean come on...iv just transferred a withdrawal last night to my Savings account and it took two seconds:p
 
Harry_BKK said:
No GBP funds in their Ecopayz account maybe because it is not often used by UK players? And their financial team works Mo-Fr, so nobody to top it up.

Happened at Trada with CAD withdrawals to Ecopayz.
Click to expand...

It's like, under £220. Surely an operation such as Rizk wouldn't struggle to find those sorts of funds for a specific withdrawal method?

Sebastian didn't say anything here about EcoPayz being slower than other methods....

All that said, I have just been paid in the last couple of hours, so we're talking around 38 hours to get paid on this occasion. (Last time was 43 hours.)

On balance I'd say I'll probably put up with it, Rizk run all the highest RTP maths models on all games, which is really important to me, plus the site itself is fast, slick, and I haven't had any issues with it.

1584189201470.webp
 
ChopleyIOM said:
It's like, under £220. Surely an operation such as Rizk wouldn't struggle to find those sorts of funds for a specific withdrawal method?

Sebastian didn't say anything here about EcoPayz being slower than other methods....

All that said, I have just been paid in the last couple of hours, so we're talking around 38 hours to get paid on this occasion. (Last time was 43 hours.)

On balance I'd say I'll probably put up with it, Rizk run all the highest RTP maths models on all games, which is really important to me, plus the site itself is fast, slick, and I haven't had any issues with it.

View attachment 125128
Click to expand...

You would be surprised mate. :D
 
Well here we go again I made a withdraw 600$ sat 14th of March, at 17:30 eastern time. It's now 5:30 am mon the 16th of March, STILL FUCKING PENDING like I dont get it iam fully verified, I never seem to have a easy withdraw at risk. contact support via email same spiel, contact live chat oh Dave we are so sorry having this problem are payments team is working on it. That was 9pm last night now Monday still pending its locked at least. Point is was that not February sebastian said issues with withdrawals. This is March how come never issues with deposit. On top of all this that 600$ withdraw when ever I get it will appear in my bank account at 560$ 40$ in bankwire fees. INPAY there provider charge 22$ in fees. My bank 17.50$. Yet you can deposit via etransfer but still big casino like risk still bank wire. If just do bank transfer through cididal no fees.
 
Very close to 48 hours for this withdrawal now..... Still pending, still reversible....

I'm not even complaining as such, I'm used to it now, and I think it's worth the trade-off as Rizk run the highest RTP maths models on every single game across their entire portfolio, and that's a big plus in my book.

So when I make a withdrawal from Rizk now I basically just factor in it taking two days to be processed.

If they start to drop the RTPs though, that'll be that.

1585849707639.webp
 
Ha! You couldn't make it up, I literally just got the email telling me I need to verify my account. How amusing.

So they keep a withdrawal pending and reversible for two days, and then send out the email telling me I need to verify my account.

Can I still reverse that pending withdrawal and gamble it all back though? You bet your ass I can.

I'll keep you all updated in this thread....... :)

1585849954057.webp
 
ChopleyIOM said:
Ha! You couldn't make it up, I literally just got the email telling me I need to verify my account. How amusing.

So they keep a withdrawal pending and reversible for two days, and then send out the email telling me I need to verify my account.

Can I still reverse that pending withdrawal and gamble it all back though? You bet your ass I can.

I'll keep you all updated in this thread....... :)

View attachment 126956
Click to expand...
How nice of them in times when like these winnings are more important than normal, know you won’t reverse it mate.
Get your cash and run run like you have never ran to the hills before.
After closing your acc.
 
ChopleyIOM said:
Very close to 48 hours for this withdrawal now..... Still pending, still reversible....

I'm not even complaining as such, I'm used to it now, and I think it's worth the trade-off as Rizk run the highest RTP maths models on every single game across their entire portfolio, and that's a big plus in my book.

So when I make a withdrawal from Rizk now I basically just factor in it taking two days to be processed.

If they start to drop the RTPs though, that'll be that.

View attachment 126954
Click to expand...


Why don’t you lock your withdrawal.

When you say it’s reversible it implies there’s nothing you can do about it.

I’m not a fan of rizk.
 
I'm not even remotely concerned about reversing the withdrawal. Never have, never will.

I like to leave it there in the reversible state as an indicator of how shady all this shit gets.
 
ChopleyIOM said:
I'm not even remotely concerned about reversing the withdrawal. Never have, never will.

I like to leave it there in the reversible state as an indicator of how shady all this shit gets.
Click to expand...
I never reverse either, unless i take a piece out of a withdrawal instead of making a deposit.
I still lock the withdrawal whenever possible, because even tho they say it does not matter for how quick they get handled, i kind of think locked withdrawals get handled before reversible ones.
 
Sorry to hear that. But since they changed over. Under 24hrs bank transfer. Used be 44$ bank fee. Mine and their provider INPAY. Now it is world pay, no fees and fast. Yesterday got same thing about information. But iam Canadian all they ask was what do you do for a living, and income. Iam retired. And told how much income. Ty they said. I was allready verified. But sorry about your problem. Used to be the same for me.
 
ChopleyIOM said:
I'm not even remotely concerned about reversing the withdrawal. Never have, never will.

I like to leave it there in the reversible state as an indicator of how shady all this shit gets.
Click to expand...

It’s no indicator at all. Sorry.

it’s not as shady as you are portraying it cuz you do have the option to lock it.

Again I’m not a fan of rizk

...and for people who have just come onto the forum might think all withdrawals at rizk are reversible when they’re not not cuz all you have to do is lock it and becomes irreversible.

The legitimate complaint is the amount of time for the withdrawal. That I agree with you.
 
Last edited:
What I think is shady is sitting on a withdrawal for two days and then asking for account verification.

They've now had my docs for nearly 24 hours and they're all still sat at 'processing', the withdrawal is still pending and reversible.

So we're coming up to 72 hours now, and going into the weekend, so it'll probably be next week before anything happens.

If they need to verify my account, why can I still cancel the withdrawal and gamble the money back?

1585929309543.png
 
Popular underhand tactic that some casinos seem to employ.

Players' funds should be frozen until any verification is complete. Dragging your heels in the hope players reverse is one thing, as pending withdrawals are still all the rage with some outfits.

Yet nefarious verification stalling tactics, whilst funds are still accessible, is just pitiful. No doubt the player could also deposit with reckless abandon as this 'processing' is being done.

The Lock feature is *good* but these things should run organically without punters having to do lock their withdrawal. Nor should a casino be allowed to pull underhand delays inside a delay, it's like a gimped version of Inception.

Wouldn't it be great if the UKGC were to clamp down on these outrageous casino tricks? Yet you can bet your bottom dollar many, many hapless players are going to succumb to reversing their 'winnings' before a single document's even been looked at :cool:
 
@ChopleyIOM I haven't read this whole thread - but were you able to request that your winnings be locked during this check? In my opinion, any casino that is requesting verification data needs to lock withdrawals during this period to avoid players from saying fuck it.

Looking at their review and our Meister Minion data - the payouts are relatively quick. Btw - since you are a Ueber Meister member - you have access to the MM section and can provide ratings, player comments, and payout figures that are included in these reviews.

Same with you Goatwack. :D
 
Casinomeister said:
@ChopleyIOM I haven't read this whole thread - but were you able to request that your winnings be locked during this check? In my opinion, any casino that is requesting verification data needs to lock withdrawals during this period to avoid players from saying fuck it.

Looking at their review and our Meister Minion data - the payouts are relatively quick. Btw - since you are a Ueber Meister member - you have access to the MM section and can provide ratings, player comments, and payout figures that are included in these reviews.

Same with you Goatwack. :D
Click to expand...
I prefer to slate them here. Easier to navigate :eek:
 
Casinomeister said:
@ChopleyIOM I haven't read this whole thread - but were you able to request that your winnings be locked during this check? In my opinion, any casino that is requesting verification data needs to lock withdrawals during this period to avoid players from saying fuck it.

Looking at their review and our Meister Minion data - the payouts are relatively quick. Btw - since you are a Ueber Meister member - you have access to the MM section and can provide ratings, player comments, and payout figures that are included in these reviews.

Same with you Goatwack. :D
Click to expand...

Hi Bryan thanks for the comment :)

Yes I can lock the withdrawal which is fine, but that's not really the issue for me as I never reverse anyway.

I'd actually accepted that Rizk were slow on payouts, (certainly to EcoPayz), which is why I was OK to keep playing there.

However the sting in the tail on this one is sitting on the withdrawal for 48 hours, and THEN asking for account verification, and THEN sitting on the docs for another 24 hours, so I suspect nothing will get done today now, and then doubtless the account verification people don't work at weekends.....

Anyway it's done them out of a deposit this evening, I'm too bloody minded to reverse even though I'm playing again this evening, and I don't want to encourage their behaviour, so I'll just camp it out at Rizk and in the meantime I've deposited at Sky Vegas to play this evening.

It makes a mockery of 'we need to verify your account' though, either they need to verify or they don't, if they do then the funds should be locked by them, and not left as reversible by me to play back.
 
Got bored waiting so opened a live chat session, and they processed the documents and withdrawal during the chat.

Go figure......

I did ask why it was taking so long, you can see the explanation below.

Anyway, I'm verified and I've been paid.

-------------------


08:51
name: Alex XXXXXXXXX
email: XXXXXXXXXXXXXXXXX
Date of Birth (ddmmyy): XXXXXX
Address: XXXXXXXXXXXXXXXXX
System

08:51
Hey, thanks for contacting Rizk. One of our customer support agents will be with you shortly...
Mark
08:51
Hi Alex!
How can I help you today?
08:36
Hi there I've had a withdrawal pending for days and I've had my verification documents sat at 'Processing' for over 36 hours, can you advise when these will be progressed please?
Mark
08:52
I am sorry to hear that Alex, let me check one moment please
08:37
The withdrawal has been pending since 31st March.
After two days I was asked to verify my account, I submitted by docs immediately but nothing has been done with them yet.
Mark
08:56
What is the connected e-mail to your account please? Thanks
08:41
XXXXXXXXXXXXXXXX
Mark
08:57
Thanks checking your documents right now
One moment
08:42
OK thanks :)
A couple of them are scans but then I noticed you don't accept scans so I did them again as photos.
Mark
08:58
Thanks one sec :)
09:02
Sorry it takes a while, one moment
09:06
Your documents and withdrawal has now been approved :) Thanks for your patience and congrats to your winnings Matthew :)
08:52
That's great thanks :) Why was it taking so long?
Mark
09:08
No problem Alex :) Sorry for your waiting, at the moment we have increased contacts a bit so the handling time has been a bit above the average. But from now on we do not need further documents :)
Is there anything else I can help you with? I would highly appreciate if you would like to rate my work here today when the chat is closed. Thank you!
08:53
OK thanks very much, I'll give you a high rating for service :)
 
I've recently registered myself at Rizk as I saw all the good words about it here. Registering was quick, depositing, too. Then after 2 days out of nowhere my account was blocked along with some balance. As I couldn't log in, I've contacted live chat to find out, what happened. They explained that I need to verify my account by sending some docs to a dedicated email, which I did. 2.5 days later my account was verified and ready to use again.
Don't have any experience about withrawals yet though.
Even if all went good, I still think that verification request should be made within the registration, before any deposits are made.
 
Well, seems like their 24 hour policy is indeed up to no good.

It's over 30 hours now, and still not processed my withdraws. Asking CS serveral times and all they say is "It's been escalted to the relevant department" and "we have not heard from them". I mean, do they not talk to each other? Can't they just phone them or at least ask for an estimate.

Also given no reason at all for why it's a delay. This is so frustrating when you are used to them paying within minutes..

Shame they don't have an rep here anymore apparently..
 
Sorry about your issues, but me I had many issues with risk huge bankwire fees, 4 days waiting, stopped playing there, now iam Canadian could not be better there. They switched payout provider to worldpay, 24hrs or less in my bank account, and no bank fees. If I ask support question response in an hour. For me great place to play now, videoslots, risk, only 2 I play at. They pay fast and no bullshit, I don't care about the rtps at vs ,of you going to win you win.✌
 

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