Rizk - 24hr pending guideline - The New Norm

Lobo

Repeated violations of rule 1.18 - being a PITA
PABnoaccred2
Joined
Apr 21, 2018
Location
Scandinavia
The owners of Rizk, GiG (Gaming Innovation Group), are strugling. Their stock has plummeting close to 90% over the last 12 months. All time low 11. october. The CEO was forced to resign a couple months ago.
Can that somehow be the reason? The casino is forced by its owners to try increase the profit and then use tricks like stalling withdrawals etc?
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
Iam all broke up and crying they rip me off 2 locked withdrawals put back in my account say my bank account closed fuckin vs send them bankstatment su still open end up playing it out what's the point of locked withdraw if they put it back. Allways bs when try to withdraw not a dime more till I see no more bank fees they have etransfer for deposit none for withdraw bankwire.
 

Borgie

Paleo Meister (means really, really old)
MM
Joined
Jul 19, 2011
Location
United Kingdom
Iam all broke up and crying they rip me off 2 locked withdrawals put back in my account say my bank account closed fuckin vs send them bankstatment su still open end up playing it out what's the point of locked withdraw if they put it back. Allways bs when try to withdraw not a dime more till I see no more bank fees they have etransfer for deposit none for withdraw bankwire.

I can't really work out what your problem is here sorry . Did you contact the rep?
 

Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
The owners of Rizk, GiG (Gaming Innovation Group), are strugling. Their stock has plummeting close to 90% over the last 12 months. All time low 11. october. The CEO was forced to resign a couple months ago.
Can that somehow be the reason? The casino is forced by its owners to try increase the profit and then use tricks like stalling withdrawals etc?

When looking GIG numbers, Rizk withdrawals are their smallest problem, stalling them not really make any difference. Hope they get their shite together, but any B2C brand withdrawals quite sure is not a way they look to improve, making bad reputation for Rizk/Guts would just make things worse.
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Yup. They put back the money in my account. Now it will take another 24 hours to withdraw. Sorry. Not a 9+ casino.

I’m gonna stick to one casino. VS. Fast withdrawals and present on the forum.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
for sure it is gettin worse I tried ojo deposit 10$ because they deposit and withdraw via etransfer well I won 80$ it withdraw I allways verify before deposit. 9:15am withdraw hits my bank 11:30am I was fucking wow. Same day me a Canadian usual 3-4days like when are the big 5 accredited casinos going to get with the program. You can deposit via etransfer but not withdraw.
 

Sebastian - Rizk

Dormant account
Joined
Nov 5, 2018
Location
Malta
Hello and good day gang,

I'm sorry to see that there is such a discrepancy in processing times between some withdrawals and others. We want your journey and time with us at Rizk to be fantastic from start to finish and something like this can understandably have an impact on that.

As previously mentioned in this thread there are some things you can do to improve your chances of having your withdrawals processed faster.

* Make sure to always request your withdrawal back to the same method used to deposit.

* Verify your account to avoid potentially having to verify when your withdrawal is checked.

* Use Ewallets as they're faster than other withdrawal methods.

Send me a PM here on CM or an email to [email protected] if you want me to check if there is anything that I can do to improve your chances of faster processing times. I can promise that I'll be able to help, but I will try.

We're constantly working on improving the processing times and we've made some great progress in doing so for many of our players. The goal is to have this for everyone and we're working tirelessly to achieve it for you all.

Have a great week and take care until we speak again everyone.

Best regards,
Sebastian
Rizk.com
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Ok after having sworn up and down that I would not return here. I have.
I have 11k pending. Let’s see if they put it back into my account and if it takes 24 hours.
Start the clock.
I have messaged sebastien. Let’s see if he can help.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
That one free promotion they had was so incredibly stupid 1spin that's all they give a player who deposits lol . I so looked forward to that free spin at 8 pm Toronto time.
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
And yup. No withdrawal yet.

Two casinos rated 9.8 each and I have to harass and cajole for my withdrawals.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
Well brother I did it to deposit this am first spin on monopoly live 4 rolls withdraw 350$ let's see if they play around again allready sent support email please don't play games this time you have all my information so please make it smooth just once
 

Borgie

Paleo Meister (means really, really old)
MM
Joined
Jul 19, 2011
Location
United Kingdom
And yup. No withdrawal yet.

Two casinos rated 9.8 each and I have to harass and cajole for my withdrawals.

Should that be reported to Bryan or another member of staff? It seems wrong if they have a high rating that is not justified .
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Should that be reported to Bryan or another member of staff? It seems wrong if they have a high rating that is not justified .

No however they should change the review to reflect the 24 hour withdrawal. This is the new normal as CS have been saying this when asked about withdrawals.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
Well here we go again withdraw and put back in account a lockwithdraw casinomeister has to take hard look at how in the world it is a top 5 casino every time they come up with bullshit.
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
my withdrawal hasn't been processed either. and I messaged sebastien but no response from him.


i fully expect to see my 11k in my account again as this is the norm no matter what the rep says on here
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
with all do respect @Steviedoo @samdog21 why do you guys keep playing there ? is it so you can carry on this thread or ;) :)
im not defending Rizk as i got no respect for them in the way they closed my account without explanations .
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
with all do respect @Steviedoo @samdog21 why do you guys keep playing there ? is it so you can carry on this thread or ;) :)
im not defending Rizk as i got no respect for them in the way they closed my account without explanations .


Empty promises from the rep. Not once but twice.
Once in June and just 15 days ago.

But will be last time. Done with gig.
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
Excuse me but if you dont go on about it nothing done they should not be a top 5 accredited casino they are getting worse 2 times today withdraw and put back in a lockwithdraw instead of saying there's something wrong no put a locked withdraw back into my account. So you have to keep on it its bullshit that they get away with it.
 

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
Well you guys know I am the least patient person ever for withdrawals.

10 spins in reward section. Won a dollar or something. 20 minutes I am ar 30$ and decided to give them chance at something cool for a customer.

No Rizk involved. I ask the chat agent..

Screenshot_20191104-003910_Chrome.jpg ,

1 minute withdraw.
Probably wouldn't happen with a 15 000$ hot but still!

World record :) respect
 
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