Bogus Complaint Red Flush refuse to pay me.

[winbig]

I wasn't hijacking anything

Cindy

my post wasn't directed towards anyone....I was just saying that everyone should keep on the topic at hand....

 

[jas2587]

my bad ...... I am sorry

Cindy

 

[winbig]

my bad ...... I am sorry

Cindy

no reason to be sorry, I should have been more specific

 

[suzecat]

Guys ... don't turn this into a dust-up.

Apologies maxd..................just getting a bit slap-happy waiting for a resolution of the OP's problem with Red Flush. Does anyone know how long these "investigations" usually take to complete? Sure hope for the OP's sake it is not in the 8 months to a year range.

 

[maxd]

No worries.

FWIW, I think the OP should submit a Pitch-A-Bitch if their issue hasn't already been resolved. We've all waited long enough for Red Flush to do something here and ... well, if it hasn't been resolved by now then it's time to escalate things a little.

 

[JimS09]

I just do not get these people. I'm trying to work this out. I even PM the rep here. But he/she hasn't logged on the since the 13th.

info: Please wait for a site operator to respond.
info: You are now chatting with 'James'
James: Welcome to Red Flush Casino. How may I assist you?
js: Can you tell me if there was any new development with my withdrawal?
James: As we have said previously in our chat james. the status of locked account and confiscated funds will not change.
js: Are you a manager or a CS rep?
James: i am the casino manager.
js: you're going to keep all my monies (including deposit)?
James: as per the numerous chats thatwe have had i cannot assist you in this regard.
js: so what can u assist me in?
James: i cannot assist you at all.
js: so ur just a CS rep and no decision you make is final
James: This is a final decision and when your account was locked it was a final decision and this decision is not subject to change hence forth.
js: so it doesn't matter i deposit $400 of my own funds. And won with them, you're still going to keep my funds?
info: Your chat transcript will be sent to [email protected] at the end of your chat.
js: you still there?
js: I dunno understand, I provide you my documents. I deposit my own money. I won fair and square. And just because my name appears on some MG central database.l You are going to deny me my funds.
js: Inwhich I dunno fully understand why. I never had a chargeback or anything.
js: HELLLOOOOOOOO?????
James: one moment for me please.
(20 mins wait)
James: james, as i said before. We will not credit you your deposits as per our terms and conditions. If you are unhappy about that i apologize.
James: If there is nothing else i must attend to other chats.
James: Thank you for contacting Red Flush. It was a pleasure to have assisted you. Please feel free to contact us should you require any further assistance.

 

[winbig]

James: james, as i said before. We will not credit you your deposits as per our terms and conditions. If you are unhappy about that i apologize.

OUT AND OUT ROBBERY. THIS PLACE NEEDS TO BE ROGUED.

Have you started the PAB process yet? I'd get jumping on that ASAP.

And since when does a MANAGER take incoming live support requests????

James: Thank you for contacting Red Flush. It was a pleasure to have p$$ed on you. Please feel free to contact us should you require any further assistance.

....is what is happening here

 

[sdaddy]

I'm really taken aback by Red Flush's handling of this case. If they've been following any of the criticism here, they seem to be unfazed so far. They're basically still telling this player: "Were going to take your money, including your deposit, not tell you exactly why or hear your defense, and that's that."

Is this the image that a newly-launched casino wants to present to potential new players: that there will be no due process if a player feels his funds have been confiscated without justification? Someone there needs to wake up to this growing public relations mess...fast.

 

[Mousey]

I strongly recommend you fill out a PAB form and send it along to Maxd, NOW.

 

[me_and_ed]

This does not bode well for Red Flush, especially after viewing the transcripts. I cant wait to find out the goods here!!

 

[Alexishot69]

worrying?

I think after reading this post what actually worries me is how many casinos treat players the same but the players ont know about such sites as this? i also look forward to seeing this concluded to the players benefit if of course theres something being missed out by the player..

 

[vinylweatherman]

This is worse than the stunt Prime casino pulled a while back when they "charged back" a withdrawal from a player's Neteller account 2 weeks after payment on the grounds of "advantage play".

It is now clear that the intent is to seize the DEPOSIT, a substantial one at that. This has to be unnacceptable, and I do not remember another case of an accredited casino confiscating a DEPOSIT merely because a player was flagged as "POTENTIAL high risk".

PAB is an absolute MUST at this stage (do not wait further for an internal resolution, it isn't going to happen), this is the ONLY way to properly investigate the matter with a view to removal from the accredited list. If the chat transcripts are genuine, and the OPs story about depositing and playing only slots, with the ONLY problem a risk flag on some risk management system, then removal from accredited seems the only proper course of action.
Players choosing accredited casinos must NEVER be exposed to the risk of arbitrary confiscation of deposits. Confiscation of WINNINGS is even a big "no" where the crime is only "advantage play", as opposed to player fraud.

If the industry are hoping to EVER get back into the US market through regulation, they have a strange way of showing it. This kind of case only STRENGTHENS the polititian's view that the offshore gambling industry is largely "run by crooks", which they used as an excuse to compare it with moneylaundering and even prevention of funds getting to terrorists.

 

[j_l]

I just do not get these people. I'm trying to work this out. I even PM the rep here. But he/she hasn't logged on the since the 13th.

info: Please wait for a site operator to respond.
info: You are now chatting with 'James'
James: Welcome to Red Flush Casino. How may I assist you?
js: Can you tell me if there was any new development with my withdrawal?
James: As we have said previously in our chat james. the status of locked account and confiscated funds will not change.
js: Are you a manager or a CS rep?
James: i am the casino manager.
js: you're going to keep all my monies (including deposit)?
James: as per the numerous chats thatwe have had i cannot assist you in this regard.
js: so what can u assist me in?
James: i cannot assist you at all.
js: so ur just a CS rep and no decision you make is final
James: This is a final decision and when your account was locked it was a final decision and this decision is not subject to change hence forth.
js: so it doesn't matter i deposit $400 of my own funds. And won with them, you're still going to keep my funds?
info: Your chat transcript will be sent to [email protected] at the end of your chat.
js: you still there?
js: I dunno understand, I provide you my documents. I deposit my own money. I won fair and square. And just because my name appears on some MG central database.l You are going to deny me my funds.
js: Inwhich I dunno fully understand why. I never had a chargeback or anything.
js: HELLLOOOOOOOO?????
James: one moment for me please.
(20 mins wait)
James: james, as i said before. We will not credit you your deposits as per our terms and conditions. If you are unhappy about that i apologize.
James: If there is nothing else i must attend to other chats.
James: Thank you for contacting Red Flush. It was a pleasure to have assisted you. Please feel free to contact us should you require any further assistance.

Disgraceful! - and to top the conversation off with this, is an absolute piss take:

James: Thank you for contacting Red Flush. It was a pleasure to have assisted you. Please feel free to contact us should you require any further assistance.

If the above transcript (and with the Casino Manager of all people) is anything to go by, no one should EVER deposit with this outfit. I think it is atrocious that they are not even giving a definitive answer as to why the OP has been banned from their so called 'casino'.

Obviously, we only have heard the OP's words for it and there is no definite response from Red Flush, however in the meanwhile:
NO ONE SHOULD DEPOSIT AT RED FLUSH CASINO

...until they have made a clear and precise response with valid reasoning on the hold over the OP's deposit and winnings.

J.

 

[maxd]

I just do not get these people. I'm trying to work this out. I even PM the rep here. But he/she hasn't logged on the since the 13th.

Either you are getting severely abused here or there's something about this story that we're not hearing. Either way you've been invited, encouraged and even harangued about filing a Pitch-A-Bitch and so far I've seen nothing from you. In fact you've pretty much ignored all suggestions that this is the way for you to go. So what's the hold up? In case it's not obvious this is the URL for the PABs (click on it): https://www.casinomeister.com/player-arbitration-pab/

No offense but it's time to put up or shut up: this stalling and endlessly posted complaints is beginning to look a little fishy to me.

Is there some reason you're avoiding the PAB process? Is there something to be gained by prolonging the hubbub here on the boards? Generally speaking that's only the case when one is trying to twist the casino's arm over something they wouldn't be able to pursue if they handed it over to a third party for adjudication.

I'm sorry if this sounds callous but most people have no hesitation about doing the PAB thing ... so it looks a little odd that you've pretty much ignored that whole side of this throughout the discussions here.

 

[me_and_ed]

I'm sorry if this sounds callous but most people have no hesitation about doing the PAB thing ... so it looks a little odd that you've pretty much ignored that whole side of this throughout the discussions here.

And the plot thickens.

 

[vinylweatherman]

Nothing like the present.

I open an account at Red Flush casino. I deposited $400 of my own money and began playing, winning and lose. I played River Nile slots and won $2000+ I had my account balance to $4000 and decided to cashout. Afterward I was told that my account was locked dued to fact I was banned from other MG casinos. And my winnings and deposit would be confiscated. I didn't do anything wrong. Never had a chargeback or nothing. They wouldn't even give me a reason. Except that I was part of a group that was banned from MG. I am old on hospice and dying. I have family members that keeps me informed. But by no means am i apart of any group. I can live with the fact of banning me for whatever reason. But to take away my winnings on my $400 deposit and keeping both. This is not right! If I would have lost they would have been paid no problem. But they are keeping my deposit and winnings. This is crazy and im looking for legal advice. I will not rest on this one.

JimS09 - Max has invited you to PAB, Max is also the one who handles these, he is waiting for it, and so are we. This is such a grave allegation against an accredited casino that it warrants an investigation.

PAB stands for "Pitch A Bitch". This is the FORMAL complaints process available to members of Casinomeister, no matter how short a time they have been here. Where the complaint involves and accredited casino, the complaint will receive swift attention, as part of the accreditation status implies a willingness by the casino to deal direct with Max and the PAB process. In the past, casinos that simply ignore an offer to cooperate with Max in a PAB have found themselves on the receiving end of a warning, even if they have done nothing really bad.

The link leads to a confidential form where you provide details of your complaint, and Max then takes this up with the casino at a higher level than you have been dealing with so far. The casino will disclose to Max information that they would not disclose to a player under investigation, and Max will rule on what he believes should happen. While the casino has no obligation to follow the ruling, it would be very damaging for an accredited casino to ignore Max's recommendations.

You will be expeted to give a proper account of the complaint, no lies or embelishment. Max WILL be able to check with the casino as to what has been said in Live Chat between you, and also will be able to see what exactly "potential high risk" is all about, although he will have to agree not to disclose this outside of himself and the casino without the permission of the casino.

Even when ROGUE casinos try to confiscate a deposit, the PAB at least usually gains the return of the deposit, even if the outcome with regard to winnings does not get resolved to the player's satisfaction.

I would like Max to let us know when your PAB arrives, or tell us if he is kept waiting. If you need some help with the process, just ask.
If you can, do it tomorrow, and get it in the pipeline, your health situation indicates you need a resolution sooner than later.

Now that you KNOW you are on a central blacklist, DO NOT PLAY ANYWHERE ELSE, this will only compound the problem, making it even harder to deal with.

I will check back Wednesday, and I will expect to see Max tell us he has received at least a preliminary contact from you under the PAB process.

 

[tim5ny]

This is the fork in the road part...either he'll disappear, or fill out a PAB, or shed a little more light on the whole story.

 

[dambusted]

This is what makes this complaint stand out. It would be a first for a Casinomeister accredited casino, but so far all we have is the word of the OP.
Even the togue casinos tend to refund deposits of winners they refuse to pay (keeping those of the losers that would not have been paid had they won of course )

With Red Flush, there can be no misunderstanding of what constitutes a casino group either, as they are part of nothing, but an independent casino, and should simply NOT have any knowledge of this player's disagreements with other MG powered casinos.

Martyn may not be the best contact though, as he has stated that he cannot deal with specific player issues, only general matters, and it would be a case of Martyn forwarding this on to another person for action. Martyn could, however, comment on the claim that a DEPOSIT was confiscated, and from a player who leads us to believe this was a deposit WITHOUT claiming any of the bonuses (which would rule out "advantage play").

This is the SECOND time in as many weeks that Red Flush has been the subject of serious complaint, itself pretty unusual for an accredited casino.

AMEN!

Thank you. The only thing I did was deposit $400 and begun to play. I didn't wait or ask for anything. Just begun to play. And after hours of playing the next day my account was locked. No explanation or anything. You are right I never had a chargeback, never! Im dying of lung cancer and have about 8 month to a year. I live with my sister and have offer to provide my medical records to them. This is crazy.

If this is true, maybe Jim is not having a good day health wise, so maybe it is taking him a bit today to get a response to PAB

JimS09 - Max has invited you to PAB, Max is also the one who handles these, he is waiting for it, and so are we. This is such a grave allegation against an accredited casino that it warrants an investigation.

PAB stands for "Pitch A Bitch". This is the FORMAL complaints process available to members of Casinomeister, no matter how short a time they have been here. Where the complaint involves and accredited casino, the complaint will receive swift attention, as part of the accreditation status implies a willingness by the casino to deal direct with Max and the PAB process. In the past, casinos that simply ignore an offer to cooperate with Max in a PAB have found themselves on the receiving end of a warning, even if they have done nothing really bad.

The link leads to a confidential form where you provide details of your complaint, and Max then takes this up with the casino at a higher level than you have been dealing with so far. The casino will disclose to Max information that they would not disclose to a player under investigation, and Max will rule on what he believes should happen. While the casino has no obligation to follow the ruling, it would be very damaging for an accredited casino to ignore Max's recommendations.

You will be expeted to give a proper account of the complaint, no lies or embelishment. Max WILL be able to check with the casino as to what has been said in Live Chat between you, and also will be able to see what exactly "potential high risk" is all about, although he will have to agree not to disclose this outside of himself and the casino without the permission of the casino.

Even when ROGUE casinos try to confiscate a deposit, the PAB at least usually gains the return of the deposit, even if the outcome with regard to winnings does not get resolved to the player's satisfaction.

I would like Max to let us know when your PAB arrives, or tell us if he is kept waiting. If you need some help with the process, just ask.
If you can, do it tomorrow, and get it in the pipeline, your health situation indicates you need a resolution sooner than later.

Now that you KNOW you are on a central blacklist, DO NOT PLAY ANYWHERE ELSE, this will only compound the problem, making it even harder to deal with.

I will check back Wednesday, and I will expect to see Max tell us he has received at least a preliminary contact from you under the PAB process.

If it is true that he is dying of cancer, today might not be a good day health wise or even he might have to be depending on a family member to do the typing for him. I think Vinyl you put spelled it out very nicely. To Jim if this is all legit, SPEAK UP NOW OR forever hold your peace.

i am so sorry you still havent heard anything from martyn, have you called and ask to speak to phillip? he is the casino manager i have heard. i sure hope you get your money.
Where's Philip now, he showed up on another post and enter the world of CM, I can't believe this great CS rep isn't here speaking now

pevangel

so sorry i should have worded that different, what i mean is they have a little different of variety of slots. my apologies.

I played Red Flush, their games are like any other MG site. With the exception of maybe 2 games.

My experience with this casino was not a pleasant one, so I do believe Jim is legit and getting the shaft. Some one knows the truth and I can't wait to hear it!
Dambusted

 

[JimS09]

I will pitch a bitch right now. I was trying to give marty a chance to reply to my message. But i will pab right now.

Please wait for a site operator to respond.

You are now chatting with 'Paul'

js: what is my account #?

Paul: Welcome to Red Flush Casino. How may I assist you?

js: what is my account #?

Paul: Your account has been closed on our system

js: i know but i need my account #

Paul: may i ask for what you need your account number?

js: im filing a complaint with the authorities

Paul: i need to confirm your details before i can give you the account #

Paul: home address

js: xxxxxxx

Paul: date of birth

js: xxxxxxx

Paul: telephone number

js: xxxxxx

js: sorry to bother you.

js: 1 last question

js: now why im i being denied my withdrawal?

Paul: thank you james, your account number is xxxxxx

Paul: because your details have been found linked to a fraudulent group, and that is why we have locked your account and you are denied your withdrawal

 

[maxd]

Ok, PAB received. Thank you for taking that initiative JimS. I'm sorry if it sounded like I was speaking harshly earlier but you have to understand that there is a lot of fraud in this business, on both sides of the Play button, and no small part of my job is to root out the fraudsters.

I've skimmed over your PAB and your submitted details look good. I should be able to submit this tomorrow AM.

 

[suzecat]

Ok, PAB received. Thank you for taking that initiative JimS. I'm sorry if it sounded like I was speaking harshly earlier but you have to understand that there is a lot of fraud in this business, on both sides of the Play button, and no small part of my job is to root out the fraudsters.

I've skimmed over your PAB and your submitted details look good. I should be able to submit this tomorrow AM.

Cool................ Max gets to be the good cop

Could you do a favor and go introduce your nose to your pillow? sleep is good.

 

[sdaddy]

I will pitch a bitch right now. I was trying to give marty a chance to reply to my message. But i will pab right now.

Glad to hear it. If you've truly been wronged, then I wish you the best.

I'll be very interested to see how this turns out...
Old Attachment (Invalid) Old Attachment (Invalid)

 

[KasinoKing]

Glad to hear it. If you've truly been wronged, then I wish you the best.

I'll be very interested to see how this turns out...
Old Attachment (Invalid) Old Attachment (Invalid)

Me too.
I've been reading this thread with great interest - and total horror.
It reminds me of the HippoJo fiasco (new casino, gets quickly accredited, then rogued within 6 months). It certainly would be the first time I remember this happening with an MG casino.
I signed up to promote them a while back (but haven't started yet), however if this story turns out to be true they can kiss my hairy xxx! I don't support thieves.

Awaiting the next installment... :Read:

 

[maxd]

Ok, the PAB has been submitted and I've already heard back their initial response. At this point though I'm going to have to draw the curtain on this until the process has run it's course.

As most of you know the PAB process is conducted privately so it would be inappropriate for me to comment on this until the respective parties have had their say and a decision has been reached.

 

[winbig]

Thanks max, we'll be glued to this thread.

Isn't it ironic that they'll respond as soon as someone with clout approaches them with a player complaint, but yet they'll ignore (this thread as well) the player and sweep them under the carpet with not as much as a reason why they did what they did?

 

[suzecat]

Ok, the PAB has been submitted and I've already heard back their initial response. At this point though I'm going to have to draw the curtain on this until the process has run it's course.

As most of you know the PAB process is conducted privately so it would be inappropriate for me to comment on this until the respective parties have had their say and a decision has been reached.

OK, I be cool while you do your thang!

Thanks maxd!

 

[maxd]

Ok, I've worked with Red Flush on this one for a couple days now and I think we're done: based on the evidence that the casino has and the details of their process they have shared with me I fully support their actions against this player. The player's deposit will be returned but the winnings are forfeit and his accounts will remain locked.

Furthermore since this case basically boils down to multiple counts of fraud by this player, and a falsified and distorted case presented here both in the forum and the PAB, I have no choice but to discard his PAB and ban him from the site.

 

[vinylweatherman]

Me too.
I've been reading this thread with great interest - and total horror.
It reminds me of the HippoJo fiasco (new casino, gets quickly accredited, then rogued within 6 months). It certainly would be the first time I remember this happening with an MG casino.
I signed up to promote them a while back (but haven't started yet), however if this story turns out to be true they can kiss my hairy xxx! I don't support thieves.

Awaiting the next installment... :Read:

Hippo Jo (RTG by the way) never made it as far as accreditation. They were "good to go" on the RTG list, and had even got as far as being CONSIDERED for accreditation, however things began to go wrong, and accreditation was never granted, and eventual roguedom followed as soon as it became clear they were no longer communicating with anyone while still owing money to players.
It turned out they had gone bust, and the owners "did a runner", leaving others to try and clear up the mess, which eventually was done by a liquidator. I believe players got SOME money back, but not all they were owed.

The Hippo Jo episode shows that no matter how well respected and experienced the operators may be, it can still all go wrong.

I hope we get an answer to this as soon as possible, and so should the casino since many Casinomeister players are holding off until they see what the hell happened here.

 

[Jasminebed]

Maxd, I am not privileged to the information that you have, but I do appreciate that you were at least able to have the OP's deposit refunded.

 

[lauram]

Thank you. The only thing I did was deposit $400 and begun to play. I didn't wait or ask for anything. Just begun to play. And after hours of playing the next day my account was locked. No explanation or anything. You are right I never had a chargeback, never! Im dying of lung cancer and have about 8 month to a year. I live with my sister and have offer to provide my medical records to them. This is crazy.

Thanks max for letting us all know what was going on with this. What a waste of your valuable time. Makes you wonder after reading his post about being ill just what to make of it all. This thread had a lot of us sitting here thinking the casino was at vault and not wanting to pay this player, meanwhile good old jim here took his sweet time filling out the forms for max even though he had his answers all along.

 

[tim5ny]

When the doctor tells me that I have 8 months to live I hope I have more important things to spend my time on besides gambling and worrying about getting paid!

 

[maxd]

Maxd, I am not privileged to the information that you have ....

I know how it must feel for you guys, having been concerned about his situation and yet not being privy to the facts behind the decision. Believe me, I didn't decide on this one until there was more than enough evidence to do so. Red Flush was understandably reluctant to share the security information they had but at my request they did so and that's what allowed me to reach a conclusion.

What I can say about this is that the guy's health situation hasn't slowed him down much insofar as his casino-related fraud activities go: there are multiple counts of fraudulent activity here with heaps of common factors involved. At the very least it's a scam he's intimately familiar with.

I hope this helps to clear the smoke and fog a little.

 

[me_and_ed]

With all the "fly by nighters" and rogue clip joints around these days it would be in the best interest of the casino to have a little more communication, not necessarily stating the total facts but to at least confronting some of the allegations or contacting yourself or Bryan and relaying their stance so you can in your own words alleviate some of the negative views portrayed and "restore the faith" so to say.

 

[silcnlayc]

it would be in the best interest of the casino to have a little more communication,

I think the casino stayed mum to keep from releasing anything of personal information and getting into a "pissing competition" on the who, why,where and how since it has happened to other casinos when confronted by memebrs of the forum....and when they try to justify themselves on a decision, they lose sight of proper procedures for casino rep..on personal stuff..I for one applaud there stance especially when it was a true one, a quiet one but a true one. (In the right)

Red Flush was understandably reluctant to share the security information they had but at my request they did so and that's what allowed me to reach a conclusion.

For a casino to be "New" on the block, maybe this will help them get the hang of procedure/protocall when being questioned by members of a forum for an answer...

Now they got a hands on experience and maybe they will feel more comfortable in relaying information pertaining to non personal information, which I can understand they didn't want to share.

 

[chuchu59]

This player deserves no sympathy. However, stating that deposits are getting confiscated makes it look a little scary doesnt it? Never mind, I just learned that I am barred from making any moneybookers deposits from now on. Maybe its the end of my gambling days.

 

[vinylweatherman]

I know how it must feel for you guys, having been concerned about his situation and yet not being privy to the facts behind the decision. Believe me, I didn't decide on this one until there was more than enough evidence to do so. Red Flush was understandably reluctant to share the security information they had but at my request they did so and that's what allowed me to reach a conclusion.

What I can say about this is that the guy's health situation hasn't slowed him down much insofar as his casino-related fraud activities go: there are multiple counts of fraudulent activity here with heaps of common factors involved. At the very least it's a scam he's intimately familiar with.

I hope this helps to clear the smoke and fog a little.

Well, he was pretty good. I had an initial doubt, because I THOUGHT I had seen this before, player claiming he was dying of something in a hospice, so did a forum search (on hospice) and found nothing, so I must have been mistaken.
It was the confiscation of the DEPOSIT that had me worried, this is HIGHLY unusual, and his tale of NOT using a bonus seems NOT to be the pattern of a multiple account fraudster, as how could they gain an advantage WITHOUT the leverage of multiple bites at a generous bonus.
It seems this is now in question, perhaps he did NOT simply deposit $400 and win on Treasure Nile.

At least this went to a PAB, as otherwise Red Flush would STILL be under a cloud, and this player could still be misleading the forum, at least until we all decided the lack of a PAB was enough to question the claim - and this point was coming close.

It would help if casinos tried to see how MUCH they could get away with revealing, rather than how LITTLE. In the long term, it would help players understand what a problem this is, and maybe be more sympathetic to a casino that simply admits "potential high risk" = "take their deposit from them as well as winnings".
The main problem is that many casinos decide that "fraud" also includes simply being a good player who has a strategy that MIGHT beat the house, but is NOT against the rules of the casino. Had casinos not started out with this interpretation, they would have far more sympathy when they said they had suffered from "fraud", as we would know this had nothing to do with simply being clever with a bonus.

 

[lauram]

vinylweatherman I had the same thought i looked for that post also.
I do rmbr that the person posting it was joebob something like that and had liver cancer and only so long to live. I even went back through my history but i couldnt find it and it wasnt something i would of kept at time. What alerted me was if i recall right on his last post not at cm he had said he had by mistake made 2 accounts due to his illness and so and so on.

 

[winbig]

You weren't mistaken. I thought it sounded familiar too......so....:


https://www.casinomeister.com/forums/members/

I'm a 38 year old man from San Francisco, CA and I truly enjoy my time online. It's good company for someone who is considered hospice (6mos or less to live) and is pretty much confined to home.

1 and only post (never been back since):

I am simply replying to your ridiculous RANT! I have been playing with Virtual for a while now, and I admit in the beginning there were slow pays. But since Danny has taken over as manager, I have not cashed out once, but 4 times and have gotten paid not only on time, but early. I believe that people like yourself, need to get a grip!

https://www.casinomeister.com/forums/threads/ridiculous-offer-from-virtual.19926/

The only difference with DannySFO is the fact that they were a troll....not sure about a fraudster.

If you use Google to search the site, it returns better (and more accurate) results.

ex: (in the search box)

site:casinomeister.com "search phrase"

 

[dambusted]

Well, he was pretty good. I had an initial doubt, because I THOUGHT I had seen this before, player claiming he was dying of something in a hospice, so did a forum search (on hospice) and found nothing, so I must have been mistaken.
It was the confiscation of the DEPOSIT that had me worried, this is HIGHLY unusual, and his tale of NOT using a bonus seems NOT to be the pattern of a multiple account fraudster, as how could they gain an advantage WITHOUT the leverage of multiple bites at a generous bonus.
It seems this is now in question, perhaps he did NOT simply deposit $400 and win on Treasure Nile.

At least this went to a PAB, as otherwise Red Flush would STILL be under a cloud, and this player could still be misleading the forum, at least until we all decided the lack of a PAB was enough to question the claim - and this point was coming close.

It would help if casinos tried to see how MUCH they could get away with revealing, rather than how LITTLE. In the long term, it would help players understand what a problem this is, and maybe be more sympathetic to a casino that simply admits "potential high risk" = "take their deposit from them as well as winnings".
The main problem is that many casinos decide that "fraud" also includes simply being a good player who has a strategy that MIGHT beat the house, but is NOT against the rules of the casino. Had casinos not started out with this interpretation, they would have far more sympathy when they said they had suffered from "fraud", as we would know this had nothing to do with simply being clever with a bonus.

What still confuses me is "Treasure Nile" game..when I played at Red Flush I don't recall any game called that.
I still feel through out this whole thread that "Martyn or Philip could of gave us some kind of insight of what was going on or even gave Maxd a PM.:what

 

[lauram]

This is where the casinos should be allowed to share information amongst them. This was such a wast of their time and ours trying to help this player out. Like max doesnt have enough on his plate to do while cm is away. But face it what a way to get sympathy from others when doing a scam the health trick always works.

 

[Alexishot69]

sqave timewasting

I think the job you guys do is great and saddens me to hear that you have wasted ur time i suspect not for the first time in a case where the op tells a pack of lies..now maybe to save timewasting an extremely small deposit could be asked for when making PAB claims ..if a player is owed 100s if not more of /$ then surely he wouldnt mind giving this small donation as a way of proving that what he/she is saying is corect from the stat and any moneies collected coul dbe given to charity huh? if what the player says is spot on and he gets his /$ back then cool and might indeed want to donate that small sum to charity anyhow as a thanks for getting the situation sorted to his benefit...just an idea and one i hope that could save you some time..

 

[winbig]

But, isn't there already a clause in the PAB T&C that if it's a fraudulent case, then they're charged a certain amount?

 

[sdaddy]

vinylweatherman: You stated my thoughts perfectly.

I'm sorry for Red Flush that they had to deal with this, but they didn't make it easy for players like me to accept their actions. Unfortunately, because of repeated instances of casinos taking funds or locking accounts without proper justification, the benefit of the doubt that may have been afforded to online casinos has been eroded. Thus comes the skepticism when vague explanations such as the player being part of a "high risk group" are used.

 

[Alexishot69]

i apologise

But, isn't there already a clause in the PAB T&C that if it's a fraudulent case, then they're charged a certain amount?

If there is i fortunately have never had to pab and hopefully never will have to ..still would be better having the $ upfront would stp a lot of fraudulence though and timewasting..just my humble opinion...

 

[lauram]

Yes some kind of retainer would be the answer. Seeing as he just joined cm then started off right away with his issues. Mind you i know most people find cm while doing a search on casinos. As this is one of the best forums ive seen im sure that is the reason the op joined was to see if he could get away with getting his money.

 

[bb28]

Originally Posted by lauram
This is where the casinos should be allowed to share information amongst them.

Are you joking? Just think about the implications of that.



This was such a wast of their time and ours trying to help this player out. Like max doesnt have enough on his plate to do while cm is away.

Ummmm, last time I checked......this forum is supposed to be a place to resolve disputes and it is Max's job....thankless as it is.


But face it what a way to get sympathy from others when doing a scam the health trick always works.


There is always someone out there........trying to scam someone or get something for nothing......it's just the way it is.

 

[suzecat]

I am sorry to hear how this all turned out.............maxd, you are a saint!

And FWIW, CM says in the PAB section that fraudsters and other such delinquents will be invoiced 500 smackers for wasting the forum's time with bogus PABs................not that I believe for a second that any of those invoices have ever been paid.....

 

[vinylweatherman]

What still confuses me is "Treasure Nile" game..when I played at Red Flush I don't recall any game called that.
I still feel through out this whole thread that "Martyn or Philip could of gave us some kind of insight of what was going on or even gave Maxd a PM.:what

It's a progressive, not sure that is the proper name, but it has the right theme, and is not an obvious game for a fraudster to play, even WITH a bonus.

By telling us he didn't take the bonus, and played slots with only his own money, and then that the casino took an unimaginably extreme reprisal that even a bonus abuser would not suffer, he ensured maximum sympathy.
It didn't need the addition of the lung cancer to make a good story, indeed it was this that might have been a bit overboard.
I thought I had seen a complaint from a player that they were in a hospice before, and was dying, but was getting screwed over by a casino. I thought this was in a post, not a profile. The forum search only looks through posts and threads, not personal profiles. Perhaps we need a better forum search function, or even to add a Google search function directly to the forum.

What I DID find, although earlier, was the notorious fraudster "Murder1", who launched one against iNetBet, and piled on the pressure, first with a dying father, and then a mother with a heart condition. The fraud was eventually exposed, and he was banned (although has been back & banned again frequently). It crossed my mind that this MIGHT have been a former fraudster back to attempt another, however without evidence of this, I take the view that the player is being truthful, and that the casino is revealing as little information as possible, as well as refusing to deal with the player directly.

This could have run for another 2 weeks, without a PAB being submitted, but then we would start to believe the PLAYER had something to hide, and would rather write off the $400 and winnings rather than use the PAB process.

There is indeed provision to charge a fee for wasting Bryan's (and now Max's) time by attempting to misuse the PAB process to assist in a playe fraud. Unfortunately, asking for a deposit up front would deter many INNOCENT players from making use of the PAB service, as they might fear that the casino might get away with whatever they had done, and then the player would be hit again by losing the PAB deposit.

What happened to the OP is what normally happens, a banned Casinomeister account, and a "name & shame" that he tried to commit fraud by mis-stating the facts in a PAB.

It was surprising that a fraudster gave in so readily to peer pressure to PAB, as WE all know this is how they get found out if they are frauds, as well as getting redress if innocent.

Most fraudsters simply fight on the forum, and with the rep, and have a run of excuses as to why they have not sent in the PAB, and then eventually disappear. Those who sign up & whose first post is a complaint are also likely to contain a high proportions of players who know they did something "dodgy", but hope to get away with it. Those who have been around a while, and then have a complaint, have a track record, and it is easier to tell whether they are getting screwed, or were being "clever", and finally got caught.

 

[Alexishot69]

good post vwm

The only thing i would say is that "it might deter innocent ops" well i have to say if i was genuinely owed a few /$100 id be happy to even deposit /$ 10 if i was going to get help in getting paid without hesitance ..

 

[winbig]

Here's another idea:

How about they have to buy something on Bryan's wish list before the PAB process is started?

Because when you think about it, whether or not you get paid, he's still spending his valuable time trying to get you paid

We're not talking about a lot of $, there's some cheap stuff on his list.