- Joined
- Jan 20, 2004
- Location
- Pictland
Over the last 18 months or so we’ve seen about 10 complaints against NineCasino.com. This is a markedly higher complaint rate than we see from most casinos though, to be fair, it’s not astronomical. Small mercies.
Roughly 75-80% of the complaints we’re seeing regarding NineCasino are of the no-pay variety, as seen in this recent example. The casino usually doesn’t respond to complaints at all and if they do it is of the “you don’t send us players so we’re not interested” variety. This is, quite simply, gross negligence because it means that their interest in resolving player issues is predicated on profits first and player care … not at all, unless their palms are greased.
WARNING: Complaints against NineCasino for non-payment and related issues are much more frequent than they should be. Worse yet the casino has no interest in hearing those complaints from anyone who isn’t giving them profitable players. Be aware that NineCasino will very likely ignore your complaints if and when you have them. Players are advised to look elsewhere for their gambling services.
LATER: please note that I’m (now) aware that this Warning is somewhat at odds with the review we have on the main site. That gaff is on me: we’ve had this Warning in the queue for some time now and I pulled the trigger on it without consulting the Content guys first. My bad and we’re now looking into reconciling the two.
Roughly 75-80% of the complaints we’re seeing regarding NineCasino are of the no-pay variety, as seen in this recent example. The casino usually doesn’t respond to complaints at all and if they do it is of the “you don’t send us players so we’re not interested” variety. This is, quite simply, gross negligence because it means that their interest in resolving player issues is predicated on profits first and player care … not at all, unless their palms are greased.
WARNING: Complaints against NineCasino for non-payment and related issues are much more frequent than they should be. Worse yet the casino has no interest in hearing those complaints from anyone who isn’t giving them profitable players. Be aware that NineCasino will very likely ignore your complaints if and when you have them. Players are advised to look elsewhere for their gambling services.
LATER: please note that I’m (now) aware that this Warning is somewhat at odds with the review we have on the main site. That gaff is on me: we’ve had this Warning in the queue for some time now and I pulled the trigger on it without consulting the Content guys first. My bad and we’re now looking into reconciling the two.
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