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MyBet - (Baptism by Fire thread) removed from accred section

Discussion in 'Online Casinos' started by Casinomeister, Feb 3, 2012.

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    Feb 3, 2012
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    2 people like this.
  2. Feb 3, 2012
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Hello and welcome MyBet :thumbsup:


    I have one question regarding your general bonus terms:

    3. In case of abusive behaviour on the user’s part as related to the bonus offer, PEI will reject the bonus and its payments as well as the winnings the user has earned from the bonus offer. PEI has the right to block all products and services to users who have abused bonus offers.

    What do you mean by abusive behavior? Thanks.
     
    2 people like this.
  4. Feb 3, 2012
  5. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    Allowed me to sign up however in their T&C's no Canada???
     
  6. Feb 3, 2012
  7. Osloking

    Osloking Quit Gambling

    Occupation:
    Melodies :3
    Location:
    Norge or NO-WAY!
    Just registred and right when i about to deposit i got "locked"?

    "Your account has been temporarily suspended. Please contact our customer care for more information."

    thanks, but no thanks!
     
  8. Feb 7, 2012
  9. Mybet

    Mybet Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Hello rainmaker, thank you for welcoming myBet!

    Here is an explanation from myBet side: There is a wide range of incidents that may fall under the definition of “abusive behavior”, here are some of the most common: multiple accounts, registration from a blocked territory, stolen credit card or abuse of any alternative payment methods, bonus abuse, affiliate fraud, collusion etc. An automatic verification of new account registrations is performed within the system; this is first level verification. The system may block a new account upon registration based on the initial data available. The second level verification is performed on the first withdrawal where players are asked to fully verify their accounts (send copy if ID, address verification & payment verification). Should at the second level any of the “abusive behavior” be identified, the appropriate measures will be taken. This can include canceling the deposit(s), winnings, bonus money and/or blocking accounts and/or IP-address.

    Best regards, myBet.com
     
  10. Feb 7, 2012
  11. Mybet

    Mybet Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta

    Hello me_and_ed,

    as you are most probably aware, the legal situation is very dynamic - countries and software providers are changing the “white country list” basically every day. This is the situation with Canada and PEI: PEI has three external software partners (Playtech for Poker, Chartwell for Casino, Net Entertainment for Games) who all have their restricted territories and PEI has in addition its own. Canada is limited at PEI due to our Casino Software provider, Chartwell who’s headquarters are in Canada and therefore they cannot accept players from Canada. This is the reason why you can register from Canada, but you will not be able to play Casino. In the meantime Chartwell is also undergoing big corporate changes (them being taken over by AMAYA group) so this policy may change in the future.

    Best regards, myBet.com
     
    1 person likes this.
  12. Feb 7, 2012
  13. Mybet

    Mybet Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Hello Osloking,

    Sorry to hear that your account got locked, but this can happen when automated scoring systems are at work: On the first level verification the system performs an automatic check upon registration. Player’s account may be locked due to multiple account situation, blacklisted IPs or due to an IP, that is originating from a restricted territory. I can recommend you to contact support and they will be able to check the reason and inform you of the next course of action which may be verification of your account and address.

    Best regards, myBet.com
     
  14. Feb 7, 2012
  15. SlotsRockImo

    SlotsRockImo Full Member

    Occupation:
    Student
    Location:
    Austria
    Fast Payouts

    Belive me. Playing there for more than 2 years. The payments on weekdays in minutes and hours on weekends.

    Lack of bonuses but I didn't use them anyway. :)
     
  16. Feb 8, 2012
  17. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    When I first checked them out (some considerable time ago), the excluded countries were:
    Australia, Canada, Czech Republic :mad:, Hungary, Japan, New Zealand, Romania, Slovakia and the UK :mad:
    So if it's only Canada now that is a big improvement! :thumbsup:

    KK
     
  18. Feb 8, 2012
  19. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    You realize that "abusing bonuses" by using them to wager exclusively in profitable or player advantageous ways is not a legitimate reason to confiscate money and is not an acceptable business practice for casinos who want to be listed here as accredited, right? If you offer the bonus and the players follow the terms of that bonus regarding the games they are allowed to play, fulfilling the WR, etc, it is expected that you will pay them regardless of whether or not you think their play is "abusing a bonus" for profit.
     
  20. Feb 8, 2012
  21. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -

    Thanks for your reply :thumbsup:

    But my question was more directed to the term "abusive behavior" in relation to the rule I referred to.

    The problem with this rule I is that it certainly may look like a "in the spirit of the bonus"-rule. My opinion about "bonus abuse" is quite clear, it does not exist. Bonus fraud yes, but not abuse. It is not possible to abuse a bonus. But I also acknowledge that casinos may use this term with different intentions.

    But to be more specific. The rule says that you can confiscate funds if the player "abuse a bonus", you also used the term "bonus abuse" in your reply. Maybe you can clarify what you mean by "bonus abuse"?


    Standards for accredited casinos:

     
    3 people like this.
  22. Feb 10, 2012
  23. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Well I'm very unhappy with MyBet - not least for wasting half an hour of my life. :(
    Turns out they DON'T accept players from the UK.
    Here's the chat I just had:
    You may notice that the list Alex gave me does NOT include Canada - but that is specifically mentioned in the Casino T&C's on the site.

    KK
     
  24. Feb 10, 2012
  25. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Very unprofessional show from Mybet. Citing Rule 3.7 without updating the list of excluded countries and then sounding so authoritarian ie we reserve to reject a registration..... just doesnt wash with me.

    However, seems karma has come into play. You guys in UK can play at any casino previously so maybe its your turn for a change. :p I cant play at some softwares including Playtech, Wagerlogic, Netent and Viaden to name a few. Even 32Red doesnt let me play.
     
  26. Feb 17, 2012
  27. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Just a quick look at their promotions showed me the web page is poorly maintained.

    Expired Promotions are still up on the page - 5.00 EUR for Samurai Princess:

    We are giving you €5 so you can play the game "Samurai Princess" risk-free. Simply exchange €5 or more into casino chips and play them in the game "Samurai Princess". The €5 Bonus will be credited automatically.

    Promotion Period: February 3-5th, 2011


    Next, the riddle question is riddled with date errors and a spelling error: Send us your answer before February 29th, 2011 to ......
    We will reveal the winner on 02.03.2012. The lucky winner will recieve a €50 Bonus credited to their account and will be our February Riddle King.


    Not being picky, I sometimes add the date as 2011 early on in the year, but the maintenance on a website should always be tip top!

    Nate
     
    2 people like this.
  28. Feb 19, 2012
  29. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Not impressed with them. And not allowing UK Players is no good. Also major reason for not wanting to promote them as affiliate. One of the few who has the carry over negative balances.
    Not at all impressed!!

    PEI Ltd. reserves the right to exclude permanently or temporarily customers from certain lands from bonus offers.

    How about stating clearly on your website who can play and who can't. I wasted lot of time last year when I tried signing up here from UK!

    Can not see these guys go into the accredited section, with everything taken into account :rolleyes:
     
  30. Mar 21, 2012
  31. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    The rep from Mybet has not visited this forum in over a month.

    That is a bit unusual when their casino is in the baptism section.
     
  32. Mar 22, 2012
  33. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    I think would be easier to scrap them here from Casinomeister. And all affiliates should do the same :mad:
     
  34. Mar 22, 2012
  35. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Since when doesnt a NetEnt casino accept Canadians?
     
  36. Mar 30, 2012
  37. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    This certainly is strange behaviour, not only for a casino in the 'baptism' section, but because Mybet is the great white hope for parent company Jaxx SE, which is about to drop the Jaxx brand and go forward on the Mybet title, if one is to correctly interpret comments in the latest annual report.

    The latest results from Jaxx saw revenue up by 19 percent in 2011, with gross revenue up from €154.1 million in 2010 to €190.2 million and a net profit of €1.5 million - a big improvement on 2010's loss of €4.2 million.

    The report notes that much of the improvement was down to Mybet's casino and sportsbetting business, where sports betting revenue rose 18 percent to €25.1 million, and casino and poker games were up by 32.9 percent to €17.1 million.

    You would think that with numbers like that and the obvious future potential, they could pull their socks up over the silly errors showcased in this thread.
     
  38. Mar 30, 2012
  39. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Fwiw there are changes ahead and I've just finished a test on MyBet and have to say overall was very impressed. Big cashout, no reverse crap, ID'ed and paid all within 24hrs of the request. Debit cards didn't work but that may be my bank. Paypal was good.
     
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