>Live chat Thank you for visiting myBet.com. Do you require any help? / Danke, dass Sie vorbeischauen. Kann ich Ihnen behilflich sein?
Alex: Welcome to myBet.com. How may I help you?
→Hello!
→I was just opening an account with you guys, but got a very bizarre message pop up:
"Dear visitor, Access to certain services on our website is currently prohibited for your place of residence or your state affiliate for legal reasons. We still thank you for your visit. If you feel you have received this message in error, please contact our customer service at
support@mybet.com"
→What on earth does that mean???
Alex: From which country are you trying to register?
→England.
Alex: I am afraid that we are currently not accepting any new registrations from the United Kingdom. This is also stated in our Terms and Conditions.
Alex: I apologise for any inconvenience this may cause you.
→Oh really? Where?
→I checked yesterday and only Canada is excluded.
→Hello?
Alex: 3.7 We reserve the right to reject a registration without stating the reasons for such action.
→Yes - of course. But where does it show a list of excluded countries on your website in any T&Cs?
Alex: It does not. This is because it sometimes happens that we need to change the restrictions.For this reason, we have paragraph 3.7 in our Terms and Conditions.
→Well that is a nonsense!
→Which other countries are prohibited then?
→I know your terms used to say: No Australia, Canada, Czech Republic, Hungary, Japan, New Zealand, Romania, Slovakia and the UK
Alex: Following countries cannot register: US Virgin Islands, Egypt, China, Ivory Coast, France, French Guiana, French Polynesia, French Southern and Antartic Lands, Guadeloupe, Indonesia, Malta, Martinique, New Caledonia, Nigeria, Turkey, USA, UK, Yugoslavia, Poland, Iran and Iraq.
Alex: Is there anything else I can assist you with?
→Yes - you can tell me WHY you don't accept members from the UK?
Alex: This is a decision taken by the Management and we are not given the reasons.
→OK - I will ask them then!
Alex: Is there anything else I can assist you with?
→Nope. have a good day!
Alex: Thank you. Same to you.
Alex: I wish you lots of fun and success with myBet.com.
→Ha-ha! Stupid joke!
→Why would you say such a thing?
Alex: I am very sorry. I got confused between chats. My apologies.