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Baptism by Fire - success Slots Temple undergoing Baptism by Fire

Just had a situation in the daily free games on Big Bass Blast where the skull came up on the last spin which says something like 'your spins are complete' but the game spin an actual bonus which I couldnt play out. A third fish landed on the last reel. What is the situation here? Also the points you amass aren't being alllowed to be added from the side of the game only from the main menu.
 
Just had a situation in the daily free games on Big Bass Blast where the skull came up on the last spin which says something like 'your spins are complete' but the game spin an actual bonus which I couldnt play out. A third fish landed on the last reel. What is the situation here? Also the points you amass aren't being alllowed to be added from the side of the game only from the main menu.
Yeah it's an ongoing problem had this issue at least 5 times nothing they can do about it untill it's fixed I've been told by support it's a pragmatic issue if you get a bonus on the last spin you won't be able to play it and you lose all the points really annoying tbh 👍

Just another example the other day on big bass blast got bonus but never played and round ended screenshot below 👇
 

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Yeah it's an ongoing problem had this issue at least 5 times nothing they can do about it untill it's fixed I've been told by support it's a pragmatic issue if you get a bonus on the last spin you won't be able to play it and you lose all the points really annoying tbh 👍
From support apologies for any disappointment caused. That's unfortunately an issue with some tournaments at the moment, depending on how the specific game returns spin information to the tournament console - some games simply won't play out a bonus round if it happens on the final spin of a tournament entry.

This affects all players equally so isn't a fairness issue as it were, but our tech team are working on changes to eliminate it as an issue in future
 
@Slots Temple your app is becoming unplayable. So much constant lag for months and months, having to try and register into a tourney 3, 4 or 5 times ach time. Sooooo slow, grim, rubbish.

Don't see the point of having to log in as well, as occasionally I get messages from you before I've even logged in, so guessing my device or IP address is being used for that instead.

Desktop browser stuff no issues.
 
@Slots Temple your app is becoming unplayable. So much constant lag for months and months, having to try and register into a tourney 3, 4 or 5 times ach time. Sooooo slow, grim, rubbish.

Don't see the point of having to log in as well, as occasionally I get messages from you before I've even logged in, so guessing my device or IP address is being used for that instead.

Desktop browser stuff no issues.
Are you using an android or IOS device to access our app @cheekymonkey ?

We are looking to add biometric login to our apps shortly....which will prevent the need for you to need to enter a username / PW.
 
Are you using an android or IOS device to access our app @cheekymonkey ?

We are looking to add biometric login to our apps shortly....which will prevent the need for you to need to enter a username / PW.
Android, that would be good yeah.

Just connecting to tournies is really painful a lot of the time.

Keep going back to desktop, but when I'm on the bus or tube I like to have a dabble.
 
I did see your previous note on that @YouTubeSlots

We can't get that game working at the moment but have reached out to Evolution (who now own the NetEnt games studio) in the hope we can enable it in the near future.

Older games unfortunately can be problematic but we'll hopefully get this one added soon.
 

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