mileamihai VS casino rewards/zodiac casino

[mileamihai]

casino rewards and zodiac casino stole my winnings!

Hello.i have an account with zodiac casino. i have deposited 1$,received a 20$ bonus, made the playthrough and the withdrawed 400$.everything was ok until i ve requested a withdrawall.two days after i requested the withdrawall, when i was waiting for my money, the told me that my account is blocked!

But i didn't broke the T&CS. I have requested the bonus from my personal computer!not from another computer.so, the bonus was claimed from one person and from one computer/ip.after i have wagered the required amount for the bonus and all the money in my account were withdrawable,
i have played from another computer (workplace- where it can be somebody who requested the bonus from there)! but i have claimed the bonus and fullfill the requirements for it from my personal computer!i can prove this!

so:

1) made my account from my personal computer - no one made another account from this computer
2) claimed the bonus from the same computer - no one claimed the bonus from this computer
3) wagered the bonus from same computer - after this all my balance was withdrawable - so the bonus was completed - no one done this from this computer

4) logged in casino account from other computer - here it can be someone who played before me - but i didn't claimed any bonus from this computer!


So i didn't broke the TCs...

Today they have sent me 1$ in my moneybookers account!but i have withdrawed 400$ .where are my money?please help me!

thanks a lot

 

[Casinomeister]

Please read the policies - rules - for posting complaints. And please do not cross post. Thank you.

 

[mileamihai]

I am new here! and i don't understand english very much!!!

i am sorry if i didn't was carefull with policy of posting complains!!!

but please help me because i am in a difficult situation!!!

 

[Nifty29]

I am new here! and i don't understand english very much!!!

i am sorry if i didn't was carefull with policy of posting complains!!!

but please help me because i am in a difficult situation!!!

Just some friendly advice....

Try to be calm and explain your issue as clearly as you can, without using ????? And !!!!!.....this comes across very aggressive and may stop others helping you.

 

[mileamihai]

thanks a lot for the advices!

i am losing my patience with this casino and i just wanna prove that i am not guilty and zodiac stole my winning unfair and this is the reason i was posted with !!! and ???

please tell me that you can help me! i am desperate!

 

[mileamihai]

Please read the policies - rules - for posting complaints. And please do not cross post. Thank you.

so, what do you think about my case? can you help me?

thanks a lot

 

[vinylweatherman]

Submit a complaint to the KGC (Kahnawake Gaming Commission). They have been pretty effective recently, and in one case told Casino Rewards to pay half a player's winnings because the term he broke was not in the same place as the bonus terms.

Zodiac casino's $1 for $20 seems to be generating quite a few complaints, and it is likely this is because of multi account fraud where players sign up numerous accounts, deposit $1, and withdraw only when they have won, hoping the other accounts will not be connected. This is a highly lucrative bonus for the multi accounters to scam, so it is likely they are extra vigilant. They have managed to connect accounts from your work computer to you, and these accounts have likely taken the $1 for $20 and lost. No bonus has been claimed from your work computer using your details, but no doubt different details have been used on this same computer, but there has been a common connection between all these accounts that just shouldn't be there if these were really different people. It could be as simple as one of these other accounts having been accessed from your personal computer that claimed the bonus at the work computer and lost it all.

This is one reason why you should NEVER play from a shared computer that others may have used to claim bonuses, nor allow others to play (and especially register) casino accounts on your personal computer. You should also never share deposit methods, such as using your friend's card or wallet account to fund your own casino account, or the other way round.

 

[mileamihai]

so nobody from here can help me?

 

[vinylweatherman]

so nobody from here can help me?

Nobody here can FORCE them to pay you, but the KGC CAN. There are two other alternatives:-

1) Contact Renee, the Casino Rewards rep
2) Make a formal PAB here.

You should also refrain from posting further about this, as this may prevent option 2 being available to you.

 

[mileamihai]

Nobody here can FORCE them to pay you, but the KGC CAN. There are two other alternatives:-

1) Contact Renee, the Casino Rewards rep
2) Make a formal PAB here.

You should also refrain from posting further about this, as this may prevent option 2 being available to you.

thanks man for the advices and help!

i have contacted renee but she doesn't wanted to help me

i have made a PAB here...

i hope someone will make justice in my case and i will have my money!

many thanks to you

 

[maxd]

Hello, my name is Max. I am the Player Complaints Manager here at Casinomeister which also means I am the guy who receives and handles Pitch-A-Bitch complaints.

I understand that you are upset about your problems with the casino but I have to tell you that you are doing more to harm your case than help it at this point:

1. your posts here can hurt or kill your chance of a successful Pitch-A-Bitch: please read the Pitch-A-Bitch FAQ for details.
   .
2. this thread could easily be taken as an attack against the casino -- the "STOLE MY MONEY!!!!!" part is unequivocally confrontational -- and for that reason I have retitled it.
   .
3. your Pitch-A-Bitch has errors which you will have to correct before I can proceed with it. Please check your email as I've written you there about what is required. Again, this would not have happened if you had read and followed the advice offered to you in the Pitch-A-Bitch FAQ.

I STRONGLY suggest you slow down, read the Pitch-A-Bitch FAQ, follow the advice offered there and in my email to you. There is very good reason to expect a good results in your case, let the system work for you instead of you working against it.

Regards,
Max.

 

[Repro]

When i read this and consider the way the OP "formulates" his posts i feel there is a lot more going on that he's not telling.
If you start a post with a list of things that you ARE "allowed" to do, it usually means you did some bad stuff too.

We'll have to see what the PAB brings and i really hope i can be proven wrong here.

 

[tommouk]

I think there may be a language barrier skewing interpretation of some things the OP has said here too...

 

[maxd]

As it happens I have decided not to take this case on.

I've read over the Pitch-A-Bitch and material I have received from Renee. The OP asked for her help then repeatedly made and broke promises to her, called her and the other casino personnel racists, threatened to call "the internet police" and the courts, lied to her and ignored the good advice she gave after agreeing to comply.

Then the OP ignored the Forum Rules regarding posting complaints, lied to us on the forums and in the PAB saying Renee "didn't want to help", ignored the Pitch-A-Bitch FAQ, and so forth.

Regardless of what language this person speaks or where they are from there is no excuse for such disrespectful and deceitful behaviour. I do not believe that such actions should be rewarded with the benefits of our Pitch-A-Bitch service.

I've told the OP to follow the advice given at the beginning of the Pitch-A-Bitch process and take the case to eCOGRA since Zodiac is eCOGRA certified.

(In case anyone wonders I've already Reported this post so Bryan will know of it ASAP.)

 

[Casinomeister]

...

Regardless of what language this person speaks or where they are from there is no excuse for such disrespectful and deceitful behaviour. I do not believe that such actions should be rewarded with the benefits of our Pitch-A-Bitch service...

Agreed.

@mileamihai
Please submit your complaint here:

You do not have permission to view link Log in or register now.

 

[Repro]

Told you so!

(just loooooooove to say that )

 

[chayton]

In reading the OP's original post, it looks like they're saying they took the deposit bonus and played from work, then took the same deposit bonus and played from home - thinking that playing from two different computer/IPs would be ok because the casino couldn't prove it was them who played from work. Or am I reading it wrong?

 

[mileamihai]

As it happens I have decided not to take this case on.

I've read over the Pitch-A-Bitch and material I have received from Renee. The OP asked for her help then repeatedly made and broke promises to her, called her and the other casino personnel racists, threatened to call "the internet police" and the courts, lied to her and ignored the good advice she gave after agreeing to comply.

Then the OP ignored the Forum Rules regarding posting complaints, lied to us on the forums and in the PAB saying Renee "didn't want to help", ignored the Pitch-A-Bitch FAQ, and so forth.

Regardless of what language this person speaks or where they are from there is no excuse for such disrespectful and deceitful behaviour. I do not believe that such actions should be rewarded with the benefits of our Pitch-A-Bitch service.

I've told the OP to follow the advice given at the beginning of the Pitch-A-Bitch process and take the case to eCOGRA since Zodiac is eCOGRA certified.

(In case anyone wonders I've already Reported this post so Bryan will know of it ASAP.)

hey!!! what is this!!! you are only liers! i didn't called renee racist....i ve spoked very sincerely with her and i told her many good words! do you wanna see my emails sent to her?

look:
From: Mihai Milea [mailto:mileamihaibet@yahoo.com]
Sent: Wednesday, 14 September 2011 4:29 PM
To: Renee, RewardsAffiliates.com
Subject: Re: PLEASE HELP ME!!! URGENT!!!

Please Renee....i didn't post anything about casino rewards....i just answered to that man who gaved me some advices...... please undestand me that i didn't said any word about casino reward! i just posted that i will get in touch with you!!!

now, i know that it isn't your job but i heard on the internet that you are a good man and you helped many people!!!

PLEASE HELP ME IN THIS PROBLEM AND I WILL BE THANKFULL TO YOU ALL MY LIFE!!!

PLEASE Renee!!!


is here something wrong i ve wrote her??? i don't think so! i only asked for help but she treat me like an idiot!

no problem! this was the first casino i ve ever played online and the last one.....

But i will tell anybody and i will post on every forum on the internet about ZODIAC CASINO! and if someone think i am lieing with something, i can prove you that i am not gulty of broken the TCs in this case!

ZODIAC told me that the winnings were confiscated and nothing else....they have the right to steal the customers money without explanation and without profs? i think not, but they didn't think like me!

anywhell, nobody wanted to help me to prove with documents, with screenshots of internet connections, to verify the IP's....nobody nobody!!!!!

anywhell thanks a lot for reading about my problem!!! i will action ZODIAC CASINO in the Justice Monday morning! i ve spoked with my layer and i think i will get more than 400$ from zodiac casino!!! we registered all the proofs at the Court Of Justice in Bucharest and Monday we will proceed to action this in Justice!!!

bye bye

 

[Casinomeister]

hey!!! what is this!!! you are only liers! i didn't called renee racist....i ve spoked very sincerely with her and i told her many good words! do you wanna see my emails sent to her?
..

You need to grow some manners.

From you to the casino:

SO, IF YOU DON'T JUDGE MY CASE CORECTLY, I WILL ANOUNCE THE INTERNET POLICE FRAUD AND ALL THE GAMBLING ASOCIASION,
BECAUSE I THINK YOU ARE RACISTS. YOU HAVE BLOCKED MY ACCOUNT BECAUSE I AM FROM ROMANIA!!!!

Just one of a few.

They have also claimed that you are connected to about 15 other accounts, so good luck with eCOGRA

 

[vinylweatherman]

hey!!! what is this!!! you are only liers! i didn't called renee racist....i ve spoked very sincerely with her and i told her many good words! do you wanna see my emails sent to her?

look:
From: Mihai Milea [mailto:mileamihaibet@yahoo.com]
Sent: Wednesday, 14 September 2011 4:29 PM
To: Renee, RewardsAffiliates.com
Subject: Re: PLEASE HELP ME!!! URGENT!!!

Please Renee....i didn't post anything about casino rewards....i just answered to that man who gaved me some advices...... please undestand me that i didn't said any word about casino reward! i just posted that i will get in touch with you!!!

now, i know that it isn't your job but i heard on the internet that you are a good man and you helped many people!!!

PLEASE HELP ME IN THIS PROBLEM AND I WILL BE THANKFULL TO YOU ALL MY LIFE!!!

PLEASE Renee!!!


is here something wrong i ve wrote her??? i don't think so! i only asked for help but she treat me like an idiot!

no problem! this was the first casino i ve ever played online and the last one.....

But i will tell anybody and i will post on every forum on the internet about ZODIAC CASINO! and if someone think i am lieing with something, i can prove you that i am not gulty of broken the TCs in this case!

ZODIAC told me that the winnings were confiscated and nothing else....they have the right to steal the customers money without explanation and without profs? i think not, but they didn't think like me!

anywhell, nobody wanted to help me to prove with documents, with screenshots of internet connections, to verify the IP's....nobody nobody!!!!!

anywhell thanks a lot for reading about my problem!!! i will action ZODIAC CASINO in the Justice Monday morning! i ve spoked with my layer and i think i will get more than 400$ from zodiac casino!!! we registered all the proofs at the Court Of Justice in Bucharest and Monday we will proceed to action this in Justice!!! bye bye

Has your lawyer checked that gambling debts are enforceable under Romanian law? If not, you would only be able to sue for the return of your $1, which you got back anyway. From experience, I find it hard to believe you have gone all the way to a court hearing in a few days, so I think you are bluffing, and have done no such thing.

There is nothing wrong with your quoted email other than the appearance of panic and desperation in your plea, which immediately weakens your negotiating position. It is the rest of the communications that appear to have been considered offensive.

This all taken together looks like an attempt to bully the casino into making a quick payment before it has time to consider the evidence in more depth, which has now revealed 15 accounts, presumably all from the two computers at work and at home.

This is almost a "free chip" offer, and such offers are targetted by multi-accounters. Operators know this, so make careful checks not only on winning accounts, but on suspicious losing accounts that appear to be linked to it.

 

[chuchu59]

hey!!! what is this!!! you are only liers! i didn't called renee racist....i ve spoked very sincerely with her and i told her many good words! do you wanna see my emails sent to her?

look:
From: Mihai Milea [mailto:mileamihaibet@yahoo.com]
Sent: Wednesday, 14 September 2011 4:29 PM
To: Renee, RewardsAffiliates.com
Subject: Re: PLEASE HELP ME!!! URGENT!!!

Please Renee....i didn't post anything about casino rewards....i just answered to that man who gaved me some advices...... please undestand me that i didn't said any word about casino reward! i just posted that i will get in touch with you!!!

now, i know that it isn't your job but i heard on the internet that you are a good man and you helped many people!!!

PLEASE HELP ME IN THIS PROBLEM AND I WILL BE THANKFULL TO YOU ALL MY LIFE!!!

PLEASE Renee!!!


is here something wrong i ve wrote her??? i don't think so! i only asked for help but she treat me like an idiot!

no problem! this was the first casino i ve ever played online and the last one.....

But i will tell anybody and i will post on every forum on the internet about ZODIAC CASINO! and if someone think i am lieing with something, i can prove you that i am not gulty of broken the TCs in this case!

ZODIAC told me that the winnings were confiscated and nothing else....they have the right to steal the customers money without explanation and without profs? i think not, but they didn't think like me!

anywhell, nobody wanted to help me to prove with documents, with screenshots of internet connections, to verify the IP's....nobody nobody!!!!!

anywhell thanks a lot for reading about my problem!!! i will action ZODIAC CASINO in the Justice Monday morning! i ve spoked with my layer and i think i will get more than 400$ from zodiac casino!!! we registered all the proofs at the Court Of Justice in Bucharest and Monday we will proceed to action this in Justice!!!

bye bye

Hey! (Using your tone) Why should we believe you simply because you posted and not Renee who has helped a lot of players in the past. Your style of posting casts a doubt in my mind as to whether you spoke sincerely to her. While Casino Rewards may not be everybody's favourite choice of MG casinos they still pay but where bonuses are involved they are extra tight about it. Good Luck with your legal action. I would love to know the outcome. Bye bye!

 

[mileamihai]

how can i make 15 account from the same computer????? it is impossible......

if you know, zodiac casino software ( microgaming) doesn;t allow to make 2 accounts from the same computer!

so i told you very clear:

1) i have made only one account ( my first account at an online casino in my life ) from my personal computer from home ... nobody else done another account from here

2) i have claimed only one time the 20$ bonus ( from my personal computer from home) no one claimed the bonus before from this computer

3) after i wagered the bonus corectly from my personal computer from home, and all my balance was withdrawable....... i have logged in casino and played again FROM MY WORK COMPUTER!!! there it is a WORK PLACE ... MAYBE ALL THE COMPUTER MAY HAVE THE SAME EXTERNAL IP....IT DEPENDS ON INTERNET PROVIDER.....AND MAYBE SOMEONE ELSE HAVE MADE AN ACCOUNT AT ZODIAC AND CLAIMED THE BONUS FROM THAT COMPUTER!!!!

BUT I DIDN;T MADE ANOTHER ACCOUNT ( like they say multiple accounts .... in the T&Cs it sais not to make multiple accounts from same computer/ip .... but they don't say not to play from 2 or more accounts at the same computer!!!)

AND I DIDN;T REQUESTED ANOTHER BONUS ( i told you....i met the wagering requirements from my home computer........)

so i didn;t broke any T&CS....

why nobody wanna read my opinion!???

Renee didn;t read my case, she ask casino suport for infor and they have told their opinion!!! that i have multiple accounts!!! but i told you all the things have happened!!!



Now, i don't lie! i ve spoke with an layer!! he told me that someone else had a problem like me at ELdorado casino and they blocked his account and confiscate 3000$ without being guilty!!! that was 1 year ago!!

and in the instance, they have proved the inocence of the player and he asked for 20.000$ from Eldorado....and they have payed the entirely sum!!!

so i am thinking to do the same!!! because i didn't wanted money that i ve won unfair!!! i just wanted my money that i have played for them FAIR!!! AND I DIDN;T BREAK ANY CASINO RULE!!!!

BUT NOBODY WANNA HEAR MY OPINION ON THIS FORUM!!!! SO, I WILL NOT CONTINUE TO POST HERE ABOUT MY CASE.......

and if my language and my tone was not correct is because i am nervous because i wanna prove that ZODIAC confiscated my money UNFAIR, and nobody believes me and no one helps me.

Have a nice day all of you!

 

[mileamihai]

You need to grow some manners.

From you to the casino:


Just one of a few.

They have also claimed that you are connected to about 15 other accounts, so good luck with eCOGRA

It can be possible to be conected with 15 other accounts???? =)) you make me laugh!!!

the only chance is if the internet provider from my workplace gives only one external IP for all the computers in the network!!! and if it is like i said, it can't be 15 accounts at my work place.....there aren;t 15 people in the Company here!!!

so, another lie from Zodiac casino!!!

 

[mileamihai]

And in the end!

Maybe i will win in instance and i will prove my inocence in this case, maybe they will win (like it happen on this site.......because nobody wanna help and believe me)....

but from now on, i will post on every site and every gambling forum on the internet, minimum 20 posts daily about the RUBBERS FROM ZODIAC CASINO and CASINO REWARDS!!! and you will see, that they will have more to lose than my 400$ that i won fair and they STOLED!!!

and if my posts will be deleted, i will post again ...and again....and again...... and if somebody will search on google about Casino rewards will se my posts and somebody will believe me!!!

CASINO REWARDS = RUBBERS

their T&C's : Zodiac Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. 'Irregular play' includes but is not limited to any one or more of the following types of play:

Placing single bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met;
Using the double-up feature to increase bet values;
Even money bets on Sic Bo, Craps and Roulette
Starting a game's feature after the bonus balance used to build up the credits towards the feature has reached 0.

SO THEY CAN STEAL YOUR MONEY WHENEVER THEY WANT!!!!

NICE CASINO =))))))


Account Suspension / Closure

Zodiac Casino reserves the right to close or suspend a Player's account at its sole discretion


NICE ONE TOO!!!!

 

[Casinomeister]

CASINO REWARDS = RUBBERS

1.18 - Don't be a PITA Members who just don't have a clue on what is socially acceptable, or are just too annoying will have their accounts closed. The administration and moderators of Casinomeister reserve the right to close accounts at our discretion. This may be a public forum that encourages freedom of expression, but it's still our house. Abuse it and lose it.

https://www.casinomeister.com/forums/help/forum-rules/

Adios.