No. That wasn't the issue at all, it was an accusation by a couple of thieves and if you read the whole thread you would see that it was a bogus excuse. There was also a second thread to verify that fact entitled "the dirty little secrets behind palace of chance" in which it states that my RJ was won on a deposit. All of my numbers had been gone over repeatedly and it came out that my deposits exceeded my bonuses. Marty can attest to this fact as they go over a players complete history before issuing any past due payments. Had that been the problem then Marty would not have paid me.
Maybe they should change their terms to "payments can take up to 1000 business days to reflect in your account"
Congratulations on FINALLY getting paid, but remember, this was the THIRD attempt, and in the previous attempt by GW Mystic's case was looked into, and it was decided NOT to pay her.
The other point is that Marty said there is no way to delete player history, yet SOMEHOW this DID happen to Mystic, POC went in & tampered with her info, and all her transaction history simply vanished. Now, if it is RTG that hold this, and not the operator, HOW was this done, it looks like RTG themselves did it on request!
The fact is, it CAN be done, so this is a SERIOUS vulnerability in the software. Mystic was not the ONLY player either who complained about having transaction histories wiped. It doesn't matter HOW POC wiped history all those years ago, but IT HAPPENED.
It is MARTY doing this, Virtual group MUST NOT be allowed to bathe in "reflected glory" from all this hard work Marty is doing, he is doing it for US (although GW are paying his salary), and he is risking HIS reputation, not that of Virtual (hell, nothing they do can make their rep any WORSE than it is now).
I am quite surprised at the success of this initiative, since unlike the last one, where a mere $10K was paid, it seems significant sums are being handed over. There is a LONG way to go though, and the big sums are probably only a fraction of the total, and much more is bound to be owed in small denied cash-ins that the players concerned felt were too small to pursue.
The next step for Virtual should be to get a GAMING LICENSE, by which I mean a PROPER one, with regulatory obligations, not a mere "rubber stamp" permission to operate a company.
PS. This wouldn't have anything to do with the Costa Rican government considering the introduction of PROPER regulation of the casinos operating from within it's borders, with the aim of winning the trust of those countries like the UK that have legalised the activity, but require casinos to have a PROPER gaming license from a PROPER regulatory jurisdiction.
Virtual WOULD worry about this, because their former (current?) "business model" could get them kicked out of a regulated Costa Rica, and players finding out that the casino got kicked out of COSTA RICA would pretty much seal it's fate
IF the US go for regulation, they would probably work along the lines of the UK, allowing only SOME casinos to operate within the US, perhaps based on the UK "whitelist" system, which currently leaves Costa Rica out in the cold.