Marty Davis - Gambling Wages rep trying to assist players

The fresh post numbering may screw this reply to WW's post #158 up a little, but here goes:

1) I'm not altogether sure that Bodog Becky and Calvin Ayre are supporting GW's initiative so much as publishing a press release widely distributed by Lyceum. And even if they were, I'm afraid I do not share your faith in the industry influence of BB and Calvin Ayre;)

2) Your practical suggestions as to how GW might approach the almost Mission Impossible of luring players back to their operations have merit and constitute pretty fundamental marketing tactics. All the more surprising that GW and Marty did not consider these as a more comprehensive approach to a very serious problem of credibility. Or perhaps sending Marty into the firing line was just an easy and less expensive and committed course of action. It's all conjecture, so who knows?

3) As far as I am aware, there has been no real change in the ownership of these companies - we even see a few familiar names swanning around in there still. If the suggestion is that there is a new ownership, then that would dramatically illustrate the need for proper due diligence by any buyer, because a bad reputation is a definite liability.

4) Chayton's very sensible and pragmatic post at #161 I think amply illustrates the attitude of most players. They're prepared to let Marty do his best, but realistically a bad casino reputation is exceptionally hard to outrun and will take some major ownership commitment to achieve. Mere cosmetics and a few players paid is not going to cut it.

5) Post#162. LHofstal, my perception is that posters here are not trashing Marty, but the company he works for and whether or not their latest initiative is genuine as far as players are concerned. I have not seen anyone (well - maybe one or two who have now gone on vacation) railing against Marty per se, and if he can get a few players paid, then more strength to his arm, I say. That doesn't change the history or possibly forward actions of his employers that are being discussed here, though.

6) Unfortunately for Marty he is caught in the middle of some pretty passionate feelings among players regarding GW, and the (presumed) assurances of his management that they will commit and support his attempts to clean up their act.

Only time will tell.
 
Surely if Virtual Casino Group and Gambling Wages want to be taken seriously on starting over, then they should resolve all existing player issues first.

Instead they launch a press release tied into a promotion of their affiliate program alongside CAP. This PR subsequently has been published in a very favourable light on sites ranging from Calvin Ayre to Gambling911. Thus garnering GWages more publicity, more new affiliates and more new players.

Until they prove beyond doubt they are all for clearing up past problems, and I can't see that happening unless there is a change of ownership. I certainly don't think past issues should be resolved whilst actively trying to promote the virtual group and their affiliate program.

Sort the player issues out first. Then launch your publicity campaign.
 
Marty, I am glad you took the time to wade through this thread and read some of the things that matter.

You quoted my post and the link to a thread about non-payment, but asked that details be PM'd to you. I've taken the liberty of contacting the OP of that thread and asked that he get in touch with you.

I am not an affiliate or a rep, but I cannot understand why if your commitment to righting wrongs is sincere you could not have taken that simple step yourself. It is common here at CM for reps to PM members if a thread comes to their attention and they think they can help.
 
Good Morning

Good morning everyone, I just wanted to keep you up to date. I have received quiet a few emails and PM's over the weekend and I am addressing them now. Thank you all for your continued support in order to help me reach players that have unresolved issues.

MD
 
Marty,

If Virtual / Gambling Wages are deadly serious about resolving ALL player issues. Would it not be prudent for you to run a report on your databases to find out the exact number of players who are owed outstanding amounts. Then you would be in a position to resolve all of them in one go.

Of course this method, would only be entertained I guess if Virtual were truly serious in turning over a new leaf. Also I am sure if you ( Virtual ) are unable to identify the number of players and the amounts involved that are due outstanding monies over the past 10 years - RTG would I am sure be able to help you in running this report.
 
I see it


Hi Bingo T,

We started looking into the first case you sent me on Saturday, I'll have something for you today...almost missed this post so please email me or PM me in the future because I give those first priority.

Thanks again,

MD
 
Marty,
How will the players that have no voice on forums be paid? Are you checking a database or just relying on word of mouth and forums for your information?
 
Marty,
How will the players that have no voice on forums be paid? Are you checking a database or just relying on word of mouth and forums for your information?

Every player will have to provide some personal info (zip code, screen name, full name) to be identified, I guess.
 
I don't know if all of Virtual's casinos would in fact show all the players still owed ... accounts have been locked, histories erased, and funds confiscated at the casino's whims in some instances.

I hope all the webmasters on this forum post a link to this thread so that players can contact Marty themselves.

I realize that the complicated bonus rules, the issuing of multiple "free chips" in order to justify confiscating funds and the use of the FU clause might result in players who feel the Virtual Group owes them monies but Virtual feels that they do not.

We will see how these issues end up being resolved.

@Marty and Maxd: Will you allow PABs against Virtual whilst Marty is here and willing to participate in resolving player issues?
 
Good morning everyone, I just wanted to keep you up to date. I have received quiet a few emails and PM's over the weekend and I am addressing them now. Thank you all for your continued support in order to help me reach players that have unresolved issues.

MD
Well, obviously you missed the fire works :p

...@Marty and Maxd: Will you allow PABs against Virtual whilst Marty is here and willing to participate in resolving player issues?
Actually, this is my decision - and the decision is no. Here's why:

The Virtual Group has gone through a number of attempts to legitimatize themselves, and this latest attempt is not going to happen here.

We've slogged down this road before - and I'm not going to waste my resources doing it again. Max has been given instructions to turn down PABs from this group. In the past when we accepted Virtual PABs, it gave many players the reason to rush to these sites figuring they'd could fall back on a PAB just in case they'd get screwed over. I think in three months we had around sixty. So - sorry but no - our services will not be used as another Virtual publicity stunt.

Besides, Max has better things to do than to waste time on a casino group that has been rogued over and over again. Right?

Further: what people don't understand, it's not the "we pay our players" mantra that matters, it's their business ethics. Look at their past - I didn't make it up, it's all over the Internet. Then look into the future and ask yourself, do players deserve better? My answer is a loud and clear "yes"!

Don't fall for the hype.
 
Good morning everyone, I just wanted to keep you up to date. I have received quiet a few emails and PM's over the weekend and I am addressing them now. Thank you all for your continued support in order to help me reach players that have unresolved issues.

MD

How about this, i just replied to Marty with my login and noticed that my last pointless conversation with Virtual casino was in live chat with someone named Marty :) its in my transcript. Strange....
 
Hi Bingo T,

We started looking into the first case you sent me on Saturday, I'll have something for you today...almost missed this post so please email me or PM me in the future because I give those first priority.

Thanks again,

MD

Here it is again Marty, just in case you did not see the thread I posted this in since some posts got moved, although this one did not but I can understand it may take you some time to read the threads here so I will give you the link in this thread... https://www.casinomeister.com/forums/threads/club-player-owes-me-134-350-20.13415/

This is a purdy big issue here buddy, and I'm sure I'm not the only one here that would like to hear your thoughts on this and also what the latest status is and most importantly...Has this player been paid in full?

Thanks
____
____
 
Yes

Hi Rob,

Thanks for the link, I just responded to Bingo T. Yes this player has been paid. There have been a few accounts and links brought to light that have been paid, however as I told Bingo T if there are players that are not happy with how there account was managed they should feel free to contact me directly by PM or email.

Thanks again,

MD - md@gwages.com

Here it is again Marty, just in case you did not see the thread I posted this in since some posts got moved, although this one did not but I can understand it may take you some time to read the threads here so I will give you the link in this thread... https://www.casinomeister.com/forums/threads/club-player-owes-me-134-350-20.13415/

This is a purdy big issue here buddy, and I'm sure I'm not the only one here that would like to hear your thoughts on this and also what the latest status is and most importantly...Has this player been paid in full?

Thanks
____
____
 
And he'll tease you
he'll unease you
All the better just to please you
he's precocious
And he knows just what it
Takes to make a pro blush
he got Greta Garbo Stand off sighs,
he's got Marty Davis eyes :p
 
I won a RJ for $4500 at coolcat casino last year when I started playing online. I didn't know any better. I used a No restrictions coupon. 3 days later they sent me an email that I didn't reach all of the WR?!? and my winnings were void. I have since closed my account, and I can't stand that the CS Manager emails me asking why I don't play there anymore. Do I need a better reason? :confused:

Im skeptical if their trust can ever be restored in anyone they have wronged. They can pay all the players they want, but at the end of the day their business will still be a shady operation IMO.
 
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How about this, i just replied to Marty with my login and noticed that my last pointless conversation with Virtual casino was in live chat with someone named Marty :) its in my transcript. Strange....

Thanks pobeda for coming back to pursue your claim. Do you have access to your history or is that still MIA?

Bryan, I respect your decision re the PABs.

Marty, pobeda is the player whose thread I alerted you to and has now pm'd you his details. I hope you take care of him in a timely manner.

I'll see who else I can find to get in touch with you, I know there are many unhappy ones.
 
... what people don't understand, it's not the "we pay our players" mantra that matters, it's their business ethics. ... Don't fall for the hype.

A little story to underscore the business ethics issue:

When we were in London this past January Bryan and I "bumped into" a senior Virtual exec who quickly launched into his "we're new, we're improved, we're old-fashioned" speech.

Bryan reminded him of the extensive track record of dirty deeds and unpaid players.

"Oh yes," Mr. Virtual Exec said, "that was our old business model. We have a new business model now, everything has changed."

A decade of stealing player's money etc etc is a "business model"?!? You've got to have some pretty flexible ethics if institutionalized theft and deceit is just a business model for you.

Tweak it, fluff it, get a good waxing: voila! New business model. Happy days!
 
Hi Rob,

Thanks for the link, I just responded to Bingo T. Yes this player has been paid. There have been a few accounts and links brought to light that have been paid, however as I told Bingo T if there are players that are not happy with how there account was managed they should feel free to contact me directly by PM or email.

Thanks again,

MD - md@gwages.com

Oh Marty, was this player PAID IN FULL, or did they take some money with a non-disclosure agreement in order to have something to show at the end of a day? Remember, they are the ones that signed the (possible) non-disclosure settlement, not you, so you could answer that. If there was a full settlement and no non-disclosure agreement, would you please ask that they revisit here and post same?
 
How about asking all players who were paid to login/register at CM and confirm they are really been paid? Screenshots from e-wallet accounts would be also good (with personal info cleaned, of course).
 
Out of interest Marty do the casinos in question include Cool Cat, Prism etc.?

Hi chuchu59,

I know you were asking Marty, not me, but I'm pretty certain Cool Cat is included under Marty's umbrella. As I understand it, he's able to deal with any of the casinos promoted by Gambling Wages and Cool Cat is definitely in that group.

Prism, I'm not certain about. It's actually not in the GW affiliate program.
 
Hi Marty,

I get a gut feeling what your think your aware of is divergent to what you've been told by your current employer.

So in an attempt to bring you up to speed, I've taken the liberty of adding some info from both scoresportsbook.com and prismcasino.com (the old site).
Frankly, it gives a clear picture of the Modus Operadi used by Virtual Casino Group.

It's a stark difference to what players were promised BUT how they were actually were treated - having their legit winnings stole.

ScoreSportsBook.com

Welcome to Score Sportsbook !
Established in 1998 we have been providing our clients with a safe, secure and legal alternative to Las Vegas gaming.

Fast and Easy Payouts:
There are several fast and easy ways of collecting your winnings We take requests for payouts 7 days a week and process them Monday thru Friday. In most cases, you have your money within 24 to 48 hours.

Security:
Score Sportsbook is fully legal, licensed and bonded offshore wagering service. All accounts are insured and no winnings are ever reported. Score Sportsbook has approved by several independent industry watchdog sites.

---------

PrismCasino.com
Why Play Prism
BJ that literally "flies” will allow a savage winning streak ride to your heart's desire.

Safety First - Prism Casino is a Corporation incorporated under the laws of Costa Rica and is fully licensed and regulated by the laws of that country for the purpose of operating casino gambling on the Internet. The Casino game server had been checked by a third party accounting firm and was found to supply fair odds and to comply with the laws and the regulations of Costa Rica.

We Care About You - Finally, a Support Team that understands! Our Customer Service department was hand picked to include skilled, top-notch professionals with years of experience in the casino service industry. At Prism casino we cater to each and every one of our client,s needs on an individual basis. We understand that in the cold faceless cyberspace realm, the human touch is irreplaceable. Each client is encouraged to not shy away from contacting us, for we will always strive to extend to you the attention that you deserve.

---------

If that's a bit harsh for you, spare a thought for the 1000's of players who never received their legit winnings. All because of the fictional excuses used by Virtual Casino Group over the years to rob; steal and cheat players. Not to mention threatening and intimidation phone calls and even hire thugs.

if there are players that are not happy with how there account was managed they should feel free to contact me directly by PM or email.

Given the above why should players contact you?

IMHO if Gambling Wagers/Virtual Casino Group and yourself were truly sincere in this latest claim to turning a new leaf, they'd (you) would be pulling out all stops and contacting players that have had their legit winnings stolen from them, making sure each and every last player is paid in full.

For players that are owed money and can not be contacted by your team/group, do as every other upstanding online gaming company does and donate that money to a charity or charities. Of course they all provide proof.

Just for the record and reiterating I don't know you from a bar of soap. However if your integrity is of such a high caliber as to what Bodogy Becky has publically stated here at CasinoMeister, then you'll understand where I and others are coming from.

If however the outlines above on how these issues should be handled, do not take place, I'm sure members at CM and players owed their winnings will know never to trust Gambling Wagers; Virtual Casino Group or you again.

I sure hope for you own personal reputation this does not backfire.


Cheers

:)

Dave
 
I won a RJ for $4500 at coolcat casino last year when I started playing online. I didn't know any better. I used a No restrictions coupon. 3 days later they sent me an email that I didn't reach all of the WR?!? and my winnings were void. I have since closed my account, and I can't stand that the CS Manager emails me asking why I don't play there anymore. Do I need a better reason? :confused:
Have you contacted Marty about your case?
This is EXACTLY what he has promised to clear up - so lets see if he can get this sorted for you and get your money back.

KK
 

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