Marty Davis - Gambling Wages rep trying to assist players

Their notoriety for short-term thinking has left me pondering over why the heck are they paying out hundreds of thousands of dollars paying ripped-off customers and where the tally will increase by the day. If they are resorting to old tricks and falsely clearing their name they are playing a dangerous game as they will have to rip-off an enormous number of players just to break even as most players will tread very warily with them.

Are they positioning themselves for the eventual regulation of gaming in the US. I have no idea about this as I live in Asia but from what I have read there isnt too much momentum on at present although there is a change of heart from land-based operators.

Since players are really getting paid the very least we could do is continue bumping this thread. It is understandable that Bryan & co. are wary of their previous deceitful ways and I am sceptical as well. However, as long as players continue to get paid, what can I say?

Hmm, should I deposit $20 at these casinos to try them out?
 
I doubt these guys think that far ahead (to possible US regulation)

And given their dubious history, and the fact that RTG as their software provider all these years is unlikely to be viewed positively by any US regulator in a liberalised market, I wouldn't bet on their chances of being successful anyway.

The conventional thinking on these sudden drives to convey a perception of decency is that business is slowing down, but who knows what these people are thinking? It appears that one cannot apply normal logic to their approach to business.

I therefore agree with your comment that it's a plus that some players are getting paid, but that it is important to keep this thread front-and-centre as a cautionary measure until such time as there is a clearer indication of where this is all headed.

It would really be a great pity to subsequently find that players encouraged by this manoeuvre handed over their cash and were given the traditional treatment.
 
Update

To further our efforts to reach out to players issues I have a new update. The decision has been reached to allow me the opportunity to resolve player issues on the following Casino Brands.

Gambling Wages Casinos under my direct jurisdiction –
Cool Cat, Cirrus, Cirrus UK, Club Player, Palace of Chance, Wild Vegas and Prism Casino, Slots of Vegas

Casinos not under my direct jurisdiction but I can now escalate and resolve player issues are -
Vip Lounge, Virtual Casino and Party City

Once again what is important are continued efforts to resolve player issues and to note that so far resolved issue were old issue 3 to 4 years old. Recent issues that do not revolve around slow pay issues have not come up.

Players can contact us through our affiliates, our own customer support, CDS - which ties in directly with RTG software and other forums as well. Players for any of the Casinos listed above can feel confident in sending PM's so that I can resolve their issues.

MD



Ummm, that's exactly what my question to Marty (asked 4 times and counting) is referring to.

Only difference...when you re-package what I've been saying in this thread, you get high five's and I get no answer from Marty, again :rolleyes:


Cheers

:)

Dave
 
Marty,

I am not sure if you answered this before (I can't see it, if you did), but why can't all these casinos under your "pay the player" task go through their records to find any and all past players that didn't get paid?

I am sure they could find them, and then each and every one of them could be notified by their e-mail addresses or phone numbers so they could be paid.

This paying of people here that have past issues is fine and well, but that is just a drop in the bucket. We all know that.

I truly hope you manage to pay everyone. But, I hope that those that get paid do not think all is hunky dory and start telling folks that Gambling Wages casinos are the best thing since sliced bread. :rolleyes:

I personally think this is just a stunt. Nothing personal Marty, but you gotta admit that all this "Oh, I got paid!" crap could certainly bring a bunch of fresh "meat" to your casinos. There would have to be an awful lot of "proof" these casinos have changed before anyone should have confidence in them. :mad:

Oh Yeah, how come you NOW can take care of other Virtual casinos payouts to players, when before you said they weren't the property of your employers? Another example of shady actions on your bosses' part.
 
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Slightly OT, I just got a call from Marty. I have to say, he's been really helpful getting my name off the calling lists and making sure any accounts are closed etc.

And the guy has a (slightly twisted) sense of humor. :D Too bad he's not working somewhere I'd actually play. Marty, if you ever move on to iNetBet or Clubworld....
 
To further our efforts to reach out to players issues I have a new update. The decision has been reached to allow me the opportunity to resolve player issues on the following Casino Brands.

Gambling Wages Casinos under my direct jurisdiction –
Cool Cat, Cirrus, Cirrus UK, Club Player, Palace of Chance, Wild Vegas and Prism Casino, Slots of Vegas

Casinos not under my direct jurisdiction but I can now escalate and resolve player issues are -
Vip Lounge, Virtual Casino and Party City

Once again what is important are continued efforts to resolve player issues and to note that so far resolved issue were old issue 3 to 4 years old. Recent issues that do not revolve around slow pay issues have not come up.

Players can contact us through our affiliates, our own customer support, CDS - which ties in directly with RTG software and other forums as well. Players for any of the Casinos listed above can feel confident in sending PM's so that I can resolve their issues.

MD

What about Vegas Strip casino? I believe it is part of Virtual or one of Vitual's skins.
 
So the reach is pretty wide - but even so, not all of the screwed over players will know of this effort.

I'll bet there are plenty of people who have quit online gambling because of the Virtual Casino group - so they'll probably never be aware of this effort to pay players.

Let's not forget that paying players is a basic function of a casino. If a casino has to boast that they pay their players, well it's like a restaurant boasting that they are serving food, or a shoe store announcing that they now have shoes. :rolleyes:

My feelings exactly, and yes Aussie, I got that you were trying to say it as well, but wasn't able to reply. :cool:

That's just wonderful that the people who read this forum, or other forums, and are aware of the lastest "new leaf' campaign are getting paid. But I daresay it's merely a drop in the bucket when compared to the true number of players screwed over by Virtual in the last decade or more. What about the players who've never posted on a forum in their lives? Or the ones who maybe even PAB'd here years ago, but gave up? Or the ones who came here, made a post re: Virtual, never to return? Or the ones like MommyMachine who would rather stick hot needles in their eyes, than deal with these crooks/thugs again? Really people, you should read her posts again...does anyone really need anymore evidence, or another reason to have NOTHING to do with these people?

Their notoriety for short-term thinking has left me pondering over why the heck are they paying out hundreds of thousands of dollars paying ripped-off customers and where the tally will increase by the day. If they are resorting to old tricks and falsely clearing their name they are playing a dangerous game as they will have to rip-off an enormous number of players just to break even as most players will tread very warily with them.

Hmm, should I deposit $20 at these casinos to try them out?

It's called an ad campaign Chuchu, just like all the other ad campaigns over the last ten or twelve years. Marty is just the latest puppet in a long line of puppets. Crime really does pay, and I daresay they will make alot more money once they resort to their old ways, than they ever would flying straight. But to be successful, they have to sucker in some new and old players, and most importantly...get some of the bigger affiliates back on board with them. This is the most effective way to do it.

Your last comment speaks for itself. If you are serious, I would imagine there are many others who have already done that exact same thing ie. deposited. It's a domino effect. You get a few people posting how they have "recovered" previously denied winnings. Next thing you know previous players say "hey, let's give it a shot, just to see what happens". Then when that small experiment works out okay, you get some newbies who were previously smart enough to heed the advice given out here....decide that the 500% no max cashout bonus is just too good to resist.

And then of course, their main objective....get the affies to throw up some banners in prominent positions on their sites, and sucker in some new sheep to be sheared. That's already happening, as I've seen one post at the GPWA, by an affiliate who said that Gambling Wages/Virtual had contacted him, asking him to take them on board his site. He's seriously considering it...which of course is exactly what this is all about.

Christ, they even approached Webz in (I think) London asking him the same thing. He told them to go get stuffed...albeit in a much more professional manner I'd guess. Good for him. Matter of fact, thank God for people like CM, Webz, AussieDave, Robwin....affiliates who see this for what it really is. A big, fat con job.

It would really be a great pity to subsequently find that players encouraged by this manoeuvre handed over their cash and were given the traditional treatment.

Which is EXACTLY what will happen. I would bet everything I own on it, because it is precisely what has happened half a dozen times before. I'd like to know why anyone would think that this time is any different. Have the owners of Virtual changed? Has someone with a reputation for running a casino above board, suddenly bought out the biggest nest of crooks on the internet? Unless something has gone on that none of us know about, then it will be business as usual, eventually. Could be a week, a month, or six months. But it WILL happen.

I seriously doubt that the owners of Virtual have suddenly had a come to Jesus moment, and decided to live their lives and conduct their business, in an ethical manner. I strongly suspect that all of the recent negative publicity was finally starting to take a toll on their bottom line, and the way to counteract that, was to once again pull out Plan B. And the best way to do this was to find someone to spearhead the latest campaign, who had a stellar reputation in the industry ie. Marty Davis.

Once again what is important are continued efforts to resolve player issues and to note that so far resolved issue were old issue 3 to 4 years old. Recent issues that do not revolve around slow pay issues have not come up.

Please read the above, and Bryan's and AussieDave's posts, and answer us how you intend to look after the players who have no knowledge of forums, nor this latest ad campaign? Players who were screwed over 5 years ago or more, for maybe $100 or $500...and just decided that it wasn't worth it and gave up trying to recover stolen funds? What about those poor saps? How are you going to make sure they are taken care of?

And Marty, I gotta say it. I am sure your intentions are the best, and I have heard nothing but good re: your rep...so I can only assume that you personally mean what you say. But unless you have bought out Virtual, what are you going to do when you are given the order to start delaying payments again? And handing out the excuses like presents at Christmas? When your boss tells you...stop making timely payments, string people along...what's going to happen then?

I am afraid I would much rather be a whore on the streetcorner than ever work for this outfit. Much more honesty, and any screwing that gets done is agreed upon by both parties. I fear you have sold your soul to the devil, and maybe you don't even know it. If you really are a decent man, as everyone says...I hope you will be able to walk away from this when you need to...and still have a decent reputation.
 
Update

To further our efforts to resolve player issues and inform players who do not read the forums management is working on some ideas in order to reach out to them...we should have more information in coming days.

Thank you once again for your support, comments and questions and more importantly the opportunity to continue resolving player issues. Please PM or email with your player issues.

Regards,

Marty Davis
[email protected]
 
Marty,

I am not sure if you answered this before (I can't see it, if you did), but why can't all these casinos under your "pay the player" task go through their records to find any and all past players that didn't get paid?

I am sure they could find them, and then each and every one of them could be notified by their e-mail addresses or phone numbers so they could be paid.

This paying of people here that have past issues is fine and well, but that is just a drop in the bucket. We all know that.

I truly hope you manage to pay everyone. But, I hope that those that get paid do not think all is hunky dory and start telling folks that Gambling Wages casinos are the best thing since sliced bread. :rolleyes:

I personally think this is just a stunt. Nothing personal Marty, but you gotta admit that all this "Oh, I got paid!" crap could certainly bring a bunch of fresh "meat" to your casinos. There would have to be an awful lot of "proof" these casinos have changed before anyone should have confidence in them. :mad:

Oh Yeah, how come you NOW can take care of other Virtual casinos payouts to players, when before you said they weren't the property of your employers? Another example of shady actions on your bosses' part.

Ok, Marty,

You were just here with a new post, thanking everyone for their posts, etc. Yet, you didn't answer my post, just like you have not answered any other questions posed by other posters.

That is not exactly being helpful, is it? I hope other members here see that, other than you posting your latest "sound bite", you really have NOT answered questions put to you.

I pray that people see what's going on. Paying some players that were screwed in the past does NOT equal being a reputable casino group to play at. Not even close.
 
Okay, I'm curious/naive/ignorant(?), feel free to choose...
BUT, when a casino "deletes" account history, is the player the only one who can't see it or does it disappear to the casinos "eyes" also? I am only asking as when I was playing at a few of the listed casinos (this was probably 3-4 years ago or more) my account history was deleted so I couldn't tell if the last time I had played was a freebie or a deposit. When using live chat I would be assured I was in the "clear" to go ahead and use the freebie. Then voila!, any winnings would be denied due to usage of multiple freebies.

And if this disappears for the casino also, how would they know who was entitled to winnings or not? You would have no proof, unless you saved screenshots of your history each time you played.
 
OK - to play devil's advocate to Jod and AussieDave - you guys are asking him to do certain things:

HOW would you have him implement this?

Software database is not going to show every transaction that did not pay. Some of those things may have been hidden.

Can you give him some suggestions and ideas on how to go about creating a way to pay these other players - that cannot see these CM posts?

I mean - a PR campaign it might be... But how about getting those people back paid?

What would be the way YOU would attack it if it was your job?

What tools would you implement?

Where would you post?

What wording would you use to make it acceptable and easily understandable?

Let's give Marty Solutions in order to make this better for the CURRENT Players - FUTURE Players and PAST Players....

How do you set a precedence for this kind of thing?

Let's assume Marty is the REAL deal.
Let's assume that this is leverage for the upcoming regulation ((which I have always said was going to happen - just didn't think it would take this long.......)
Let's assume - even if this is only about the company making money - that THiS group DOES want to turn over a new leaf.
Let's assume that Marty or someone from a decent company is BUYING this group....

Or whatever it takes.... to make your mindset understand that if we provide ideas and solutions - they might be used.... AND if they ARE used - they will ONLY benefit the PLAYERS....

Are they really turning over a new leaf? Hell if I know.

But what I do know is that there are some players getting paid right now - and I want to see more players get what they deserve.

Don't you?



Ok, Marty,

You were just here with a new post, thanking everyone for their posts, etc. Yet, you didn't answer my post, just like you have not answered any other questions posed by other posters.

That is not exactly being helpful, is it? I hope other members here see that, other than you posting your latest "sound bite", you really have NOT answered questions put to you.

I pray that people see what's going on. Paying some players that were screwed in the past does NOT equal being a reputable casino group to play at. Not even close.
 
they even approached Webz in (I think) London asking him the same thing. He told them to go get stuffed...albeit in a much more professional manner I'd guess.

Oh they approached me too :rolleyes:

"Actually I'm happy you contacted me because frankly I totally forgot I had a GW affiliate account. I can not place you on any of my sites.
Now I'm aware I have an account, I'd formally ask you to deleted it, thank you. I don't promote rogue casinos."

Didn't hear back :D


Cheers

:)

Dave
 
when a casino "deletes" account history, is the player the only one who can't see it or does it disappear to the casinos "eyes" also? I am only asking as when I was playing at a few of the listed casinos (this was probably 3-4 years ago or more) my account history was deleted so I couldn't tell if the last time I had played was a freebie or a deposit. When using live chat I would be assured I was in the "clear" to go ahead and use the freebie. Then voila!, any winnings would be denied due to usage of multiple freebies.

And if this disappears for the casino also, how would they know who was entitled to winnings or not? You would have no proof, unless you saved screenshots of your history each time you played.


Casino accounts are normally locked/blocked not deleted. You personal details remain on file. Reputable casinos do this as a security measure (wont go into details here) but it is all above board.

However your asking about Virtual Casino Group, they operate out of Costa Rica. With black markets for body parts and other suss crap too, who knows what VCG do with players personal data.


Cheers

:)

Dave
 
I don't know if I'm allowed to post this web site url here, but I'm sure you'll edit it if not. I never seen this site till just now, but wanted to share it here since under "Casino Complaints" you can see at just a glance there are lots of Gambling Wages casino complaints posted.

I didn't read each complaint so don't know if they've been resolved or not. Even if they have, it's says a lot when you see one group of casinos listed so many times on just the first page.

Check it out...
You do not have permission to view link Log in or register now.
 
OK - to play devil's advocate to Jod and AussieDave - you guys are asking him to do certain things:

HOW would you have him implement this?

Software database is not going to show every transaction that did not pay. Some of those things may have been hidden.

Can you give him some suggestions and ideas on how to go about creating a way to pay these other players - that cannot see these CM posts?

I mean - a PR campaign it might be... But how about getting those people back paid?

What would be the way YOU would attack it if it was your job?

What tools would you implement?

Where would you post?

What wording would you use to make it acceptable and easily understandable?

Let's give Marty Solutions in order to make this better for the CURRENT Players - FUTURE Players and PAST Players....

How do you set a precedence for this kind of thing?

Let's assume Marty is the REAL deal.
Let's assume that this is leverage for the upcoming regulation ((which I have always said was going to happen - just didn't think it would take this long.......)
Let's assume - even if this is only about the company making money - that THiS group DOES want to turn over a new leaf.
Let's assume that Marty or someone from a decent company is BUYING this group....

Or whatever it takes.... to make your mindset understand that if we provide ideas and solutions - they might be used.... AND if they ARE used - they will ONLY benefit the PLAYERS....

Are they really turning over a new leaf? Hell if I know.

But what I do know is that there are some players getting paid right now - and I want to see more players get what they deserve.

Don't you?

I'm going to make this short and sweet, but I see your whole post as flawed and here is why.
Marty took this job on.....it's not up to you or any of us here at CM or anywhere else for that matter to figure out ways to help him do it. That is what he is getting paid for.......right?

As for you wanting us to make assumptions that he is the real deal, turning over a new leaf and so on.......come on, get real, if the past is any indicator of the future, it's just a ploy and if Marty is the nice guy every one says he is, well they are gonna spit him out, screw him over too. We are talking about a company here that Marty is representing, that he works for, is paid by, not really Marty himself, so it shouldn't be forgotten that he is an employee, not all powerful. He is only able to do what he is told to do. That company that he is working for happens to have the shittiest, worst rep in the history of online gambling, so come on.......why should anyone assume anything good about it? Your call to make good assumptions is.......well it's BS and shouldn't be heeded.

Now with all that said.......I think it's great that some of the players that were owed money have received it and I hope more of them do, but to assume that they (the company has turned over a new leaf at this stage in the game is ridiculously foolish.......IMO.
 
OH....

and I was NEVER saying MAKE ASSUMPTIONS that are "fact" - I was trying to get around the block that is in everyone's head... That this group is horrible screw them smash them etc.

I want the players to get paid.

So - in order to get past that block in our heads we PRETEND (let's assume = we PRETEND).

That way - we can come up with ideas for the players - to help them get paid.
 
I'm going to make this short and sweet, but I see your whole post as flawed and here is why.
Marty took this job on.....it's not up to you or any of us here at CM or anywhere else for that matter to figure out ways to help him do it. That is what he is getting paid for.......right?

As for you wanting us to make assumptions that he is the real deal, turning over a new leaf and so on.......come on, get real, if the past is any indicator of the future, it's just a ploy and if Marty is the nice guy every one says he is, well they are gonna spit him out, screw him over too. We are talking about a company here that Marty is representing, that he works for, is paid by, not really Marty himself, so it shouldn't be forgotten that he is an employee, not all powerful. He is only able to do what he is told to do. That company that he is working for happens to have the shittiest, worst rep in the history of online gambling, so come on.......why should anyone assume anything good about it? Your call to make good assumptions is.......well it's BS and shouldn't be heeded.

Now with all that said.......I think it's great that some of the players that were owed money have received it and I hope more of them do, but to assume that they (the company has turned over a new leaf at this stage in the game is ridiculously foolish.......IMO.

I'm in the "let's see" mode. The only thing I am very much in favor of is giving Marty a chance to do what's right. On the surface there is evidence that he is doing that. That doesn't mean I'm going to rush out and make a deposit at any of those clip joints, nor should anyone else, but rather than make snide remarks or say things that would tend to hinder him or run him off all together, I'm willing to trust what he's doing until there is reason not to. For the record I think the entire Virtual group is the scum of the earth. I think their owners should be prosecuted, stipped of their wealth and sent off to prison to pay their dues for all their crimes. I sincerely hope this group has been sold to someone more trustworthy and that this new owner is Marty's boss, otherwise it makes no sense to me why he would want to rub some of that Virtual Group tarnish off onto his own good name.

The only other thought I have is maybe Marty took this job so he could be a do gooder and rescue some people's funds and get the money back to them.
 
Whenever there's a natural disaster somewhere in the world, some has-been or wanna-be celebrity jumps in front of the cameras and says, "Look at me, I'm donating a million dollars to the people starving in ----" and it's headline news and everyone rolls their eyes and thinks, "oh yeah so-and-so has this movie/CD/reality show that's tanking so the only reason they're doing it is for the publicity."

Any you know, it's probably true. But in my view if the money's getting to the people who need it, who cares what the motivation is?

As for Virtual, if this 'new leaf' is legit (cough) then cool. If it's just for publicity or if this is a con to try to siphon in some new players, it ain't gonna work - they have too much bad press to make up for. But in the meantime some people are getting paid. And do you think the people who are finally getting paid really care about the reason why they're getting paid?

I totally agree that going to forums where people talk to other people about gambling related things instead of looking through internal databases to find players that have been stiffed is an unorthodox and fairly suspicious way to act. But seriously, if it's just PR then they didn't really think it through....you think any of the people who finally got paid are going to talk to new players and say "oh yeah I LOVE the Virtual casino group. I won a random jackpot there and it only took them FOUR years to pay me. Absolutely fabulous casino...highly recommended...salt of the earth....quack quack."

As a PR stunt it stinks. And the noobs?

"oh look honey, here's a casino group that shanked most of their players for five years or so but they've just decided to make it right and finally pay some of the players that are able to find them. Well isn't that honest of them...maybe I should play there...." :rolleyes:

I've got no dog in this fight, I played a couple times at Virtual but they don't owe me money. I've gotten any accounts I had there closed. I don't personally know anyone who was ripped off. I'm not an affiliate. I don't know Marty except for a short PM and a quick phone call - but he seems like a decent guy and from what I've read in this post he's getting some things done. What are his motives? Who cares? If he's getting people paid what they're long overdue, more power to him.

I personally don't run any kind of gambling related website or belong to any gambling related forums besides this one. But if I did, I'd be posting banners and links all over the place for players to come forward if they're owed - or if they know or have heard of anyone who's owed. I'd like to see as many players as possible get paid before the magic money well runs dry.
 
The only other thought I have is maybe Marty took this job so he could be a do gooder and rescue some people's funds and get the money back to them.
I think that's rather unlikely.
From what I've read Marty really is a top guy! However, I think he has been duped just like 1000's of players before him. I my mind the Virtual owners have brought him in and given him a load of BS about turning a new leaf, etc, etc, for one very simple reason - marketing. He is just yet another victim of these scumbags - he just doesn't realise it yet. But he will one day.

Times are very hard in the online casino world right now - even reputable casinos are really struggling to bring in new players - I'm sure the Virtual group are not immune to what's going on in the "market".
I stand 100% behind what Pinababy69 said; this is just yet another attempt by Virtual to appear credible for a while to bring in new sucker players and affiliates.
Don't fall for the hype - it bites!

KK
 
I just wanted to update that I recieved the rest of what I was owed into my QT acct Friday morning. I honestly feel that if Marty had not come along then I would not have seen another penny. He was nothing but polite, concerned and considerate toward me and the whole situation so I have nothing but thanks for him.
My only motive for posting this recent positive experience with Marty (NOT "that group") was out of respect for the CM members who were involved with my previous negative experience, in what ever way, shape or form they were involved. After all, it had dragged on and at times it even got emotional. I felt at the very least I owed those CM members the courtesy and consideration of saying "guess what I was finally paid"...and Marty does deserves the credit for getting that done. He is trying to make some good out of ALOT of bad and is putting his good reputation on the line while he does it. This task he has taken on is massive!! He is trying to find ways to reach more players who were "shafted" besides just those who frequent this forum, he even said so in a previous post.
I know we have had others come on to the forum acting as if they wanted to make things right., yet they did nothing to prove themselves.
IMHO Marty is proving himself and I personally feel that we should "give credit where credit is due". So far anyone who has contacted him, has been paid.
 
My thoughts about this are...

For every post that someone is gushing about getting paid, a handful of members will be signing up, figuring this person got paid, they are paying off old debt, they wouldn't dare not pay if "I" won. And the beat goes on and on.....

As far as trying to "help him", that's not anyone's job but his. There are lots of sites that have posts by people who were shafted, it is Marty's job to find them.

I still can not believe that the unpaid players records are not in all the casinos' records. I have asked Marty about this, and probably so have others, receiving no answer. Why I do not get an answer is beyond my comprehension, unless that is an option they want to ignore. Maybe they don't want to pay "all the old players", just the ones in the spotlight.
 
I can certainly understand and agree with the negative aspects of what is going on and how it can be perceived as a great thing for some and not so great for others. Me, I am on the fence, not because I want players to run to any casino that will or may rake them over the coals sooner or later, but only because of people getting what they should have been given in the past is one of the good things.

Maybe what people should be doing instead of publicly saying they are being paid, is arrange to have Bryan, Max or Simmo keep a record of these payouts somewhere out of public view until which time this group has presented and carried out a plan that is suitable to all the playing community in a decided probation period that would be agreed upon by all Forum owners, Moderators and Affiliates.

I agree, doing to much of a one thing in public can look like a pr campaign, which will and has brought out the emotions that has accumulated from many years of complaints that were never previously resolved.
This can cloud the motives or long term plans if any company is making a change for the better and make the motives look entirely different than what the original intentions may have been.
 
I just wanted to update that I recieved the rest of what I was owed into my QT acct Friday morning. I honestly feel that if Marty had not come along then I would not have seen another penny. He was nothing but polite, concerned and considerate toward me and the whole situation so I have nothing but thanks for him.
My only motive for posting this recent positive experience with Marty (NOT "that group") was out of respect for the CM members who were involved with my previous negative experience, in what ever way, shape or form they were involved. After all, it had dragged on and at times it even got emotional. I felt at the very least I owed those CM members the courtesy and consideration of saying "guess what I was finally paid"...and Marty does deserves the credit for getting that done. He is trying to make some good out of ALOT of bad and is putting his good reputation on the line while he does it. This task he has taken on is massive!! He is trying to find ways to reach more players who were "shafted" besides just those who frequent this forum, he even said so in a previous post.
I know we have had others come on to the forum acting as if they wanted to make things right., yet they did nothing to prove themselves.
IMHO Marty is proving himself and I personally feel that we should "give credit where credit is due". So far anyone who has contacted him, has been paid.

I'm glad to see you finally got your money.
I've read about what you've gone through to get it, and it made my eyes bleed.:eek2:
Really, this woman went through hell and back several times.
If I understand right, they stole money from her bankaccount, then reimbursed her with free chips, and when she finally won a random, (on a bonusfree deposit) they told her sorry, you took too many free chips, we're not gonna pay you.
And thats only a very small part of the story.

Great job on getting her paid Marty,:thumbsup: but playing at a Virtual casino?

I think I'd rather cut off my p*nis with a rusty breadknife!!
 
I see two value adds in spreading the word wider about Marty's sterling efforts in getting some players paid here.

1) It gives more owed players the chance to get paid

2) If accompanied by a caveat that draws attention to GW's dubious history, it continues to spread the warning that this is an outfit that is not to be trusted.
 
I just wanted to update that I recieved the rest of what I was owed into my QT acct Friday morning. I honestly feel that if Marty had not come along then I would not have seen another penny. He was nothing but polite, concerned and considerate toward me and the whole situation so I have nothing but thanks for him.
My only motive for posting this recent positive experience with Marty (NOT "that group") was out of respect for the CM members who were involved with my previous negative experience, in what ever way, shape or form they were involved. After all, it had dragged on and at times it even got emotional. I felt at the very least I owed those CM members the courtesy and consideration of saying "guess what I was finally paid"...and Marty does deserves the credit for getting that done. He is trying to make some good out of ALOT of bad and is putting his good reputation on the line while he does it. This task he has taken on is massive!! He is trying to find ways to reach more players who were "shafted" besides just those who frequent this forum, he even said so in a previous post.
I know we have had others come on to the forum acting as if they wanted to make things right., yet they did nothing to prove themselves.
IMHO Marty is proving himself and I personally feel that we should "give credit where credit is due". So far anyone who has contacted him, has been paid.


That's bloody gold matey,

This made my day, I know you had/have health issues and whe this was all going down a year or so ago i know it really upset you not to mention the inhouse crap that went on over it..
Laurie coming out with her post ( we all know the one and good on her for the honesty).

Girl, go and treat yourself to a bottle of Johnny Walker blue and drink those past issue away...

Thanks Marty, this one as well as Acepedro's were the ones that I really hated. You have made one deserving girl very happy and thank you for that.
 
I just wanted to update that I recieved the rest of what I was owed into my QT acct Friday morning...

Took me a bit to find the thread but it was worth reading (most of it). Although I haven't played there in years, or intend to go back, I didn't know about the lifetime cashout rules.

Glad you got paid. What an ugly ordeal...
 
...I still can not believe that the unpaid players records are not in all the casinos' records. I have asked Marty about this, and probably so have others, receiving no answer. Why I do not get an answer is beyond my comprehension, unless that is an option they want to ignore. Maybe they don't want to pay "all the old players", just the ones in the spotlight.
Casinos have access to all of their player records. The thing is, many of these payment issues will look like they are good to go. I have emphasized a number of times that it's not just paying players, but it's how these guys do business. Players who are owed large sums are told that if they don't continue to play their winnings, their monthly payments will be reduced. This is in their terms and conditions. If not now, it used to be.

Again - it's not that some players are seeing payments now, it's how these guys have conducted themselves over the past +twelve years. It's despicable.
 
Casinos have access to all of their player records. The thing is, many of these payment issues will look like they are good to go. I have emphasized a number of times that it's not just paying players, but it's how these guys do business. Players who are owed large sums are told that if they don't continue to play their winnings, their monthly payments will be reduced. This is in their terms and conditions. If not now, it used to be.


Again - it's not that some players are seeing payments now, it's how these guys have conducted themselves over the past +twelve years. It's despicable.


Come on!!! Was it right out in the open on page 1 or like on page 84 of the T&C's? And players still played there?

CM....I have a BIG what if....what if say in December of this year, Marty is still doing his job, players are being paid, new players (we know it's going to happen) are being paid with no problems, what would your position be then? Or is this too early to comment? Or maybe you don't want to comment...I'm not sure what I think, but I am probably the most naive gambler here, I deposit money and play, I know nothing of the industry like most other posters.


side note....I'm VERY glad you got paid Mysticjoz.
 
The longer GW persevere with this strategy, the more players get paid, so I'm all for it ;)

As to whether these folks should be "forgiven" and when, I think that is an individual decision that every player has the right to make, hopefully after carrying out a little research of their own.

We all have different ideas and trust thresholds, and therefore each should make up his or her own mind, taking full responsibility for their decisions if it goes to hell in a bucket as has been the case in the past.

Bryan provides quality information that helps players to navigate through the occasionally murky and dangerous shoals and sandbars of online gambling... or assists in locating professional and trustworthy casinos.

But at the end of the day it's the player's decision, having considered the information here and perhaps elsewhere after doing some homework, and then considering that in the light of his or her personal trust threshold.
 
While I appreciate Marty's help for those who need it....

How many times have we seen this group 'turn over a new leaf' only to find that after a few players are paid (or weekly/monthly payments recommence) the 'new leaf' is, after a while, just like the old one??

That's my two cents and all I'll have to say in this thread.
 
....I'm not sure what I think, but I am probably the most naive gambler here, I deposit money and play, I know nothing of the industry like most other posters...

...

Bryan provides quality information that helps players to navigate through the occasionally murky and dangerous shoals and sandbars of online gambling... or assists in locating professional and trustworthy casinos.

But at the end of the day it's the player's decision, having considered the information here and perhaps elsewhere after doing some homework, and then considering that in the light of his or her personal trust threshold.
Well put. At the end of the day, it doesn't matter what I think or feel - it's clearly up to the player to decide what to do by bringing all this information together. That is the purpose and mission of Casinomeister.
 
I just wanted to say to Laurie & Mysticjoz & all other players that it was a long time coming & I am so glad you got paid from this.........group.
And we can only hope Marty can bring more to this industry to help many players out and get what they deserve.
Time will tell but it's not now that I would tell someone they are a great place to play at. Lets see how it is like ten months or so down the road.
I also have to say least Marty is doing a better job than Mr Green did.
Can we get a list of who got paid?
Thank You
~T~
 
I am really glad at least some people are getting paid. I just went back through some emails between my husband and Club Player from a few years back when he won a RJ. It was work to get the money. The one that sealed the deal was the threat from the security department. He was told he was an "advantage player" "skilled player", could never take more than a 100% bonus in the future, would never get more than $500 per withdrawal, etc. And, led one to believe if he ever did win he would probably never see the money. Would we ever go back...no...sorry. Unless they are sold to a different company we really don't need the headaches.

Marty...good luck with what you are trying to achieve.
 
With a little clever shuffling of holding companies and proxies, even an apparent change of ownership can be a problem with the really bad operators, who will do just about anything to keep shearing the lambs - including falsifying ownerships and changing brands in an effort to outrun a bad rep.

There are plenty of good operations out there, so my attitude would be "why take the risk?"
 
I see two value adds in spreading the word wider about Marty's sterling efforts in getting some players paid here.

1) It gives more owed players the chance to get paid

2) If accompanied by a caveat that draws attention to GW's dubious history, it continues to spread the warning that this is an outfit that is not to be trusted.

Quite.
The thread speaks for itself and I am fine with people posting here stating they got paid after x amount of years and mistreatment.
If someone reads this thread and joins up at a GV casino on the back of it then that really is their problem.

The worry is that GW drag any positives out of the context of this thread to sucker in the noobies.
 
With a little clever shuffling of holding companies and proxies, even an apparent change of ownership can be a problem with the really bad operators, who will do just about anything to keep shearing the lambs - including falsifying ownerships and changing brands in an effort to outrun a bad rep.

There are plenty of good operations out there, so my attitude would be "why take the risk?"

Just to clarify..I mean taken over by an Inetbet or Club World:D
 
Casinos have access to all of their player records. The thing is, many of these payment issues will look like they are good to go. I have emphasized a number of times that it's not just paying players, but it's how these guys do business. Players who are owed large sums are told that if they don't continue to play their winnings, their monthly payments will be reduced. This is in their terms and conditions. If not now, it used to be.

Again - it's not that some players are seeing payments now, it's how these guys have conducted themselves over the past +twelve years. It's despicable.

I agree wholeheartedly, Bryan. The song and dance they put hundreds, maybe thousands, of players through, is every bit as important as getting some players paid now. This bunch IS despicable, very much so.

I still maintain that this newest "stunt" will only bring them new and naive players. And, I still believe they have records that could highlight the players that didn't get paid.


With a little clever shuffling of holding companies and proxies, even an apparent change of ownership can be a problem with the really bad operators, who will do just about anything to keep shearing the lambs - including falsifying ownerships and changing brands in an effort to outrun a bad rep.

There are plenty of good operations out there, so my attitude would be "why take the risk?"

That owner change of some of these casinos has already happened and I would hazard a guess that when they were re-branded, they gained a lot of old players and, once again, new players.

There ARE plenty of honest RTG casinos and I do believe that they are the ones people should stick with. Unfortunately, when you hear talk of the "slots being tight", the first thing that happens is the player migrates to another casino hoping to kind looser slots and larger bonuses. And guess who is there to provide outrageous large bonuses and lack of play through requirements, or something just as shady.
 
Mystic, very glad to see you were paid at long last. Ditto for anyone getting their money.

In addition to players that were not paid legimate winnings, there are many shafted by this group that finally shrugged and played their balances away after being denied their winnings. They no longer have unpaid sums in their accounts.

Again, I urge all webmasters to put a notice on their sites that Marty is available here at CM to resolve unpaid player accounts.
 
Long Day!

Hi Everyone,

Spent all day handling player issues and did not have time to look at new posts. I am signing off for the evening but I have gotten PM's from players posting on other forums and getting directed to me so now I am recieved PM's and emails from other forums as well...looks like the word is spreading fast.

Good job everyone,

Marty

Mystic, very glad to see you were paid at long last. Ditto for anyone getting their money.

In addition to players that were not paid legimate winnings, there are many shafted by this group that finally shrugged and played their balances away after being denied their winnings. They no longer have unpaid sums in their accounts.

Again, I urge all webmasters to put a notice on their sites that Marty is available here at CM to resolve unpaid player accounts.
 
These rogue casinos dont deserve our business and I believe that even though they are paying out a number of players will adopt a wait-and-see attitude. However, as both the number of players and hence the $ in payouts increase one has to wonder how they can continue to scam people yet recover these vast amounts. They will require a substantial amount of money to be deposited and then suddenly not paying out for this exercise to be fruitful. Word of mouth spreads like wildfire so if a couple of players are being screwed the deposits will slow down to a trickle.

In the past when they say that they are turning a new leaf, it was mere lip-service and whilst a small number of players were paid they quickly reverted to their old rogue ways. There seems to be a change now with Marty at the helm in payments and I notice that players are all being paid sometimes in amounts of several K. Furthermore, now that the word has been spread more claims have been forwarded to Marty and there have not be any negative posts on his handling of the claims. Whilst it's still early days yet I believe that we can have a hard look at this 3 months down the line. By that time, if all legit players with claims have been paid it is possible that we can have a fresh look at their claims of 'turning over a new leaf'. At the very least this time they are backing their statement with hard cash and the amount is not something to be sneezed at.
 
Hi Everyone,

Spent all day handling player issues and did not have time to look at new posts. I am signing off for the evening but I have gotten PM's from players posting on other forums and getting directed to me so now I am recieved PM's and emails from other forums as well...looks like the word is spreading fast.

Good job everyone,

Marty

That's great, but this begs a question:

WHY DO THE CASINOS NEED TO RELY ON FORUMS TO FIND PLAYERS OWED MONEY??? THE CASINO SHOULD HAVE RECORD OF ALL THESE PLAYERS!

Sorry for yelling, but this question has been asked and if I've missed the answer, please forgive me. If it's not been answered it needs to be answered.
 
That's great, but this begs a question:

WHY DO THE CASINOS NEED TO RELY ON FORUMS TO FIND PLAYERS OWED MONEY??? THE CASINO SHOULD HAVE RECORD OF ALL THESE PLAYERS!

Sorry for yelling, but this question has been asked and if I've missed the answer, please forgive me. If it's not been answered it needs to be answered.


The answer is rather obvious...Virtual has no intention of paying 99% of their victims...they will pay the 1% that is active on forums....and only selectively pay them based on how much mileage they will get(reputable posters who people believe....)

He will never answer your question so why keep asking...?
 
That's great, but this begs a question:

WHY DO THE CASINOS NEED TO RELY ON FORUMS TO FIND PLAYERS OWED MONEY??? THE CASINO SHOULD HAVE RECORD OF ALL THESE PLAYERS!

Sorry for yelling, but this question has been asked and if I've missed the answer, please forgive me. If it's not been answered it needs to be answered.

Paying out to all screwed players should be the ultimate goal but please pause and consider the number of claims that could flood in simultaneously if they were to contact the players. My understanding is that Marty will handle all claims in respect of the casinos in question (provided these are brought to his attention). So if a claim is not routed through a forum and are directed towards the casinos, he should also be handling them. Please correct me if I am wrong Marty.

If there are numerous claims, it would be difficult to clear the backlog within a short space of time and more complaints could then ensue about slow handling of the issues. This would then have a negative impact on this exercise. Frankly, I am pleased at Marty's commitment and the way he handled the claims. I tested him myself lol. As more players get paid it will only be good to the gambling community. Whether or not this is sufficient for us to patronise the casinos is another matter.
 
The answer is rather obvious...Virtual has no intention of paying 99% of their victims...they will pay the 1% that is active on forums....and only selectively pay them based on how much mileage they will get(reputable posters who people believe....)

He will never answer your question so why keep asking...?

They also get to harvest a whole bunch of new and/or reconfirmed contact details for players they once had.
 
Busy, Busy!

Sorry guys,

Thanks to a PM this morning...once again the best way to get my attention is through a PM :) I was informed of this post. If anyone feels that there info has been cleared please PM me.

In the mean time CDS - Central Dispute System goes direct to the RTG software provider. We do not have access to delete player information, all transactions are recorded and available for the life time of player.

If there is a dispute that would need to be taken up with RTG and if you would like me to contact RTG please PM me. I also posted Friday that we are working on a stratagy to contact old players with issues and would be posting that shortly.

Thanks,

Marty


That's great, but this begs a question:

WHY DO THE CASINOS NEED TO RELY ON FORUMS TO FIND PLAYERS OWED MONEY??? THE CASINO SHOULD HAVE RECORD OF ALL THESE PLAYERS!

Sorry for yelling, but this question has been asked and if I've missed the answer, please forgive me. If it's not been answered it needs to be answered.
 

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