Main Street Group in the Reservation (was BBF)

[vinylweatherman]

I'm sure this is already being done since the longest cashout period of any of the casinos listed here (according to the individual accredited casino pages) is 48 hours.

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Nifty is right - the process or cashout needs to be defined better in the accred section.

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

Others often have 48 hours as their MINIMUM, even though it is quoted as "average". Often a 48 hours becomes 72 held in pending, and this is during the working week, not down to any weekends. I have had the odd 96 hours from a "48 hour" listed casino. They all cover their asses by stating it can "take 1-3 days" for the money to show in Neteller, but we all know that the delay has nothing to do with Neteller, but is down to the casinos' own processor.

I expect many of the other pages are out of date, and with few exceptions, changes in processing leads to it taking ever longer for players to receive the money.

 

[colly]

*business hours* - if a casino doesn't process on weekends that can stretch to 4-5 days.

In my world, commercial world and retail world business hours means when I am open for business and a business day is one where business is conducted- a business eg a casino that operates 24/7 as an industry standard has business days of 7 days and business hours of 24hrs. Imagine if a land based casino said business days were Monday to friday?

I still struggle with why this concept is so difficult for many casinos

 

[maphesto]

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Can the rep clarify this?

In my world, commercial world and retail world business hours means when I am open for business and a business day is one where business is conducted- a business eg a casino that operates 24/7 as an industry standard has business days of 7 days and business hours of 24hrs. Imagine if a land based casino said business days were Monday to friday?

Reversal periods are a shame for the industry. As you point out, the casinos are open for business 24/7 but many of the casinos are not willing to count all hours when it comes to reversal periods.

Slight derail now, to answer VWM:

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

I can't understand this, we had this discussed a few months ago and according to my experience they definately have a shorter pending period than Jackpot Factory. My last withdrawal with Gaming Club was made the night between Friday and Saturday, on Monday the pending period was over and the money was on my debit card account on Tuesday. The weekend was the reversal period. This was yesterday, which makes it fresh information.

[/DERAIL]

 

[bsilva028]

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

Others often have 48 hours as their MINIMUM, even though it is quoted as "average". Often a 48 hours becomes 72 held in pending, and this is during the working week, not down to any weekends. I have had the odd 96 hours from a "48 hour" listed casino. They all cover their asses by stating it can "take 1-3 days" for the money to show in Neteller, but we all know that the delay has nothing to do with Neteller, but is down to the casinos' own processor.

I expect many of the other pages are out of date, and with few exceptions, changes in processing leads to it taking ever longer for players to receive the money.

i made a withdraw at digimedia recently on a saturday and i get paid on tuesday morning

 

[The Dude]

The pages are out of date. It's 10 days pending at Digimedia (I verified this by checking Cashcheck through the lobby) before it moves to "work in progress" which takes 24 to 48 hours to show in Neteller, has been since June last year, and possibly before that. I have also had this verified by CS in an email. I have uninstalled their casinos.

Others often have 48 hours as their MINIMUM, even though it is quoted as "average". Often a 48 hours becomes 72 held in pending, and this is during the working week, not down to any weekends. I have had the odd 96 hours from a "48 hour" listed casino. They all cover their asses by stating it can "take 1-3 days" for the money to show in Neteller, but we all know that the delay has nothing to do with Neteller, but is down to the casinos' own processor.

I expect many of the other pages are out of date, and with few exceptions, changes in processing leads to it taking ever longer for players to receive the money.

On each and every page in the accredited section, there is a link to this forum here:
https://www.casinomeister.com/forums/community/accredited-casinos-updates/

If there are any discrepancies, then they need to be reported in that forum. As far as I know, the payout times are correct. If it states 48 hours for payout times - that's 48 hours - not 48 working hours.

If there is information that is incorrect, then post what it should be. The more members are involved in this process, the more accurate it will be.

 

[MainstAffiliate]

Can the rep clarify this?

[/DERAIL]

Hi,

With regards to any payout queries - the time frames listed on our cashier sites were changed a long time ago when the environment changed to allow for more time to service clients under the circumstances. As many of you know our main market is the US and the landscape is not what it used to be. It does not normally ever take longer than a week for anyone to receive their payments however we allowed ourselves up to 2 weeks to be on the safe side. We err on the side of caution here. Withdrawal requests are reviewed daily and flow relatively quickly through the system. If further information, documentation, security clearance or game play is an issue then obviously this slows down the payout time frame. Up until recently withdrawal requests were processed and sent out within 48 hours (provided nothing further was required).

Thanks,
Jason

 

[The Dude]

Since the traffic here is about 75% non-US, would payments for non-US players be quicker? If I recall correctly, back in the day Mainstreet payments to Neteller were within 1-2 business days. But then that may have been when Mainstreet was on the Playtech platform. I can't remember

 

[MisterBJ]

Mainstreet is a great group. Its the only one that I found that has cashable bonuses and all games counts. On Saturdays they give you 95% cashable bonuses. And surprise bonuses thru out the week. THEY ARE ALL CASHABLE WITH FAIR WAGER REQUIREMENTS. Thus far I have only had to wait 7 days by regular mail to receive checks. 2 to 3 days for Express Mail. I have NEVER had a bounced check. Their support agents could use better training. But Main Street gets 75% of my deposits.

PS Mainstreet please add two hands BJ instead of the current one hand that you currently have available.

 

[SirWegs]

Just a question, how do you dare to take US players after what happened on "Black Friday"?

 

[bsilva028]

Hi,

With regards to any payout queries - the time frames listed on our cashier sites were changed a long time ago when the environment changed to allow for more time to service clients under the circumstances. As many of you know our main market is the US and the landscape is not what it used to be. It does not normally ever take longer than a week for anyone to receive their payments however we allowed ourselves up to 2 weeks to be on the safe side. We err on the side of caution here. Withdrawal requests are reviewed daily and flow relatively quickly through the system. If further information, documentation, security clearance or game play is an issue then obviously this slows down the payout time frame. Up until recently withdrawal requests were processed and sent out within 48 hours (provided nothing further was required).

Thanks,
Jason

and that means that all players out of usa are high risk / fraudsters / bonus abusers like says in the site? and means too, that you put the wr 100x deposite + bonus?
and if the US are the market why so many spams to open accounts with the group? only this year was more than 15 mails already. (where i already have account open but without use of course) and other mails directly from you offering the weekly and weekend bonuses etc, its a way of call people out of us to play but with 100x more,

that is not fair, its not correct in my opinion, if target is US dont send spams and weekly and weekend bonuses to players out of there, or send withtout the 100*WR

 

[pmutts]

Fellow Americans -- This is your chance to hold them to the standard!

On each and every page in the accredited section, there is a link to this forum here:
https://www.casinomeister.com/forums/community/accredited-casinos-updates/

If there are any discrepancies, then they need to be reported in that forum. As far as I know, the payout times are correct. If it states 48 hours for payout times - that's 48 hours - not 48 working hours.

If there is information that is incorrect, then post what it should be. The more members are involved in this process, the more accurate it will be.

I strongly encourage each and every one of us to monitor, document, and report EVERY single instance that an Accredited Casino fails to pull any withdrawal from pending status within 48 hours - not 48 working hours!

This should include any form of withdrawal, including checks, Pay My Card, Wire Transfer, ACH, and Web Wallets. The reality is that not a single US Facing Casino does this consistently because none of them process on Saturday and Sunday with InetBet being the possible exception for Web Wallets.

If you hit a win on late Thursday night at any of the Club World Group, it will sit in pending until at least Monday and more likely Tuesday and they are the best. It will be longer if you do not withdraw to OK Pay.

Jackpot Capital Group has made it perfectly clear they don't count weekends. If you do not cash out by Midnight at any US Facing RTG by Wednesday night at Midnight Eastern, in all likelihood your withdrawal will sit in pending like the proverbial carrot on a string in front of the horse--throughout the entire weekend to give us every opportunity to throw the money back.

It takes incredible psychological discipline for many or perhaps most gamblers to resist the temptations caused by these tactics. I have allowed myself to fall victim to this underhanded BS to the tune of an ungodly amount of money over the years--it pains me to think about it.

So--in the future I will do as Brian has requested and use the link to report each and every instance a casino fails to meet this standard and I hope everyone else will do the same.

Hopefully this will effect change. Otherwise, there will not be any Accredited Casinos that cater to Americans.

 

[slotmaster]

Still no withdraw options in main cashier plus high minimum limits to withdraw. You have had a secondary cashier section that includes instadebit as a withdraw option but every time you try to use it it says fees have not been decided yet, this has been what 5 years since adding this cashier screen!

GG main street.

Therefore they should not be accredited.

 

[vinylweatherman]

and that means that all players out of usa are high risk / fraudsters / bonus abusers like says in the site? and means too, that you put the wr 100x deposite + bonus?
and if the US are the market why so many spams to open accounts with the group? only this year was more than 15 mails already. (where i already have account open but without use of course) and other mails directly from you offering the weekly and weekend bonuses etc, its a way of call people out of us to play but with 100x more,

that is not fair, its not correct in my opinion, if target is US dont send spams and weekly and weekend bonuses to players out of there, or send withtout the 100*WR

It's a load of horseshit, but the intent is to keep the focus on the US, and deter too many players from signing up from elsewhere. Many casinos blacklist specific countries, but Main Street are the only one who consider every single non US person an "abuser" of some kind.

If they suddenly lose the US market, they will be in trouble because they will have to move from calling us "abusers" to enticing us overnight. Many non US players have already decided to stay away from Main Street because of the past policy of two weeks pending, even for non US players, the addition of the 100x WR will have deterred many more, except those who don't usually play with bonuses, a small minority of players.

It seems that the operators still in the US are confident that the worst is now over, and that the US authorities are not going to do much further damage to their processing pathways. For the few that remain in the US, there is a very big market still, despite the troubles having deterred many players.

What might cause a sudden drop in player numbers is US regulation opening up some legal competition, where players will KNOW that they are not going to have to run the gauntlet of seizures, shady processors, or operators that vanish overnight.

As a UK player, I have a wide selection of casinos offering 30x WR and fully cashable boni, Main Street is just not attractive with it's 100x WR. My accounts there have been dormant for some time, and look like staying that way.

 

[drewbuggsy]

I would like to say "no thank you" to this group. I really get a bad feeling. They seem to feel free to do with your money what they like. They send payments slowly, they ask for extra documents and unneccessary things that delay. They have made up ridiculous reasons to not pay others in the past. (At one point they claimed that an Australian player would have thousands confiscated because he played the same games and style as some players on the other side of the world in the US.). All this is dodgy.
They also don't have many payment options. No NT. No MB. If you are not from America this is a bad group to play. If you are from America it probably is still a bad idea to play.

They should just state boldly on the site "only US players welcome" blechh... no thanks on this bunch. I hope that they don't get accredited until they fix these things and pay the ppl that they owe.

 

[bpb]

From the US here. In my experience, main St has paid as quickly as several other accredited casinos over the past 18 months. A bit faster actually. Their cashier has also been more responsive to alerting me about the status of withdrawals than other accredited casinos.

Based on my experience, I can't see why payment processing to US players would be any reason to keep them from returning to the accredited list.

 

[bsilva028]

It's a load of horseshit, but the intent is to keep the focus on the US, and deter too many players from signing up from elsewhere. Many casinos blacklist specific countries, but Main Street are the only one who consider every single non US person an "abuser" of some kind.

If they suddenly lose the US market, they will be in trouble because they will have to move from calling us "abusers" to enticing us overnight. Many non US players have already decided to stay away from Main Street because of the past policy of two weeks pending, even for non US players, the addition of the 100x WR will have deterred many more, except those who don't usually play with bonuses, a small minority of players.

It seems that the operators still in the US are confident that the worst is now over, and that the US authorities are not going to do much further damage to their processing pathways. For the few that remain in the US, there is a very big market still, despite the troubles having deterred many players.

What might cause a sudden drop in player numbers is US regulation opening up some legal competition, where players will KNOW that they are not going to have to run the gauntlet of seizures, shady processors, or operators that vanish overnight.

As a UK player, I have a wide selection of casinos offering 30x WR and fully cashable boni, Main Street is just not attractive with it's 100x WR. My accounts there have been dormant for some time, and look like staying that way.

what i sthill dont understand is:
if they are focused on US and have the 100x WR to all other countries and all players out of us are "fraudsters" / "bonus abusers" etc...
why they send promotionals e-mails?

may be bad casino practice, because if players of other countries are bonus abusers, they shouldnt give bonuses right? but they do, and every weeks

the REP here, said in a post before "our target market is US only", so my question is: why send bonus to the players that the group says "fraudsters and bonus abusers" all the weeks / weekends? if are bonus abusers?????

 

[BBKPoker]

This group is a mess, delayed cashouts, and a complete circle jerk over documentation requests, wanted all kinds of signed fax back forms the last time I played them despite only using an ewallet. Sent the normal documents, id, bill, e-wallet screenshot, etc. Wait forever for them to respond, they want faxbacks, send those in, get an automated response acknowleding they have them, no response from casino, email them to ask what happened, they say I never sent in docs despite auto-response, send them in again they blame attachment size even though they are well under the limit, repeat for a good six weeks, threaten to complain to their licensor, finally get a response that they approved docs, wait another 3 weeks to be paid.

I wouldn't put a penny on here.

 

[gloria460]

I had to pm the rep here because they said we received your documents but when I asked chat and called on the phone they would not tell me if they were approved or not.

They said they sent out an email and I only use gmail and I did a search in my spam folder and inbox for any mail from Oldhavana and nothing there. They still haven't said after two weeks that they're approved or not just that they have them.

I've decided to play there sparingly

 

[mrmark21]

I agree, This group does seem a mess. They also seem to have a negative attitude towards non us players. I certainly wont be playing there.

 

[maxd]

FWIW I submitted an issue to these guys almost a month ago. No response. Admittedly it was a rather general complaint -- player was hoping for better treatment from CS -- but still, a reply of some kind would have been in order. Issue details have been resent. <insert waiting lounge music here>

 

[bsilva028]

i also sthill waiting from an answer from the rep about my question, i would not complaint becaus has nothing to complaint only a single and simpel answer

if the group as focused on us players and all our players have 100x wr because they interest is only us, why they spam othe players out of us with huge bonuses "on next deposite"??

to encourage players to deposite and get the ridiculous WR? i would like to see what the rep as to say to this.

 

[vinylweatherman]

i also sthill waiting from an answer from the rep about my question, i would not complaint becaus has nothing to complaint only a single and simpel answer

if the group as focused on us players and all our players have 100x wr because they interest is only us, why they spam othe players out of us with huge bonuses "on next deposite"??

to encourage players to deposite and get the ridiculous WR? i would like to see what the rep as to say to this.

..because the still want your money in order to subsidise the US market.

100x WR makes it highly unlikely you will have anything to withdraw, but you still give them your deposit. US players have a lower WR, so are more likely to be able to withdraw, hence their withdrawals are being subsidised by non US players who are lured in by the offers.

They no longer send me any email offers, but when they did, they tended to be very low for RTG, around 25% to 40% at most, and there was already an extra 10% just for US players (but they didn't say so up front, instead the additional 10% was for using deposit methods that are only available to US customers).

Now, 100x WR on a 25% to 40% bonus is INSANE, given that a "bad" Microgaming will make it 50x, and a regular WR is 30x.

If the bonuses were "insane" as well as the WR it might be worth a shot because of the chance of catching a random jackpot. A it stands, this group should be left for the Americans, and avoided by the rest of us.

 

[bsilva028]

..because the still want your money in order to subsidise the US market.

100x WR makes it highly unlikely you will have anything to withdraw, but you still give them your deposit. US players have a lower WR, so are more likely to be able to withdraw, hence their withdrawals are being subsidised by non US players who are lured in by the offers.

They no longer send me any email offers, but when they did, they tended to be very low for RTG, around 25% to 40% at most, and there was already an extra 10% just for US players (but they didn't say so up front, instead the additional 10% was for using deposit methods that are only available to US customers).

Now, 100x WR on a 25% to 40% bonus is INSANE, given that a "bad" Microgaming will make it 50x, and a regular WR is 30x.

If the bonuses were "insane" as well as the WR it might be worth a shot because of the chance of catching a random jackpot. A it stands, this group should be left for the Americans, and avoided by the rest of us.

i received last week from sun palace, with 100% bonus on my next deposite with "LOW WR", in BIG LETTERS, but in the "terms & conditions" apply, it has the 100X WR, so thats pure false marketing, unethical and bad casino practice

 

[dionysus]

i received last week from sun palace, with 100% bonus on my next deposite with "LOW WR", in BIG LETTERS, but in the "terms & conditions" apply, it has the 100X WR, so thats pure false marketing, unethical and bad casino practice

if 100X is low, wth is is a high WR?

 

[tinybettor]

if 100X is low, wth is is a high WR?

oh, nothing too much, just 1000x WR.